# TablesReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TablesReady the right Waitlist solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177074/TablesReady/reviews --- TablesReady 4.7 (66) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TablesReady Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews LL Laurie L OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “I can train a new staff member in a matter of minutes!“ August 4, 2024 KB Keith B PartnerRestaurants, 51 - 200 employeesUsed the software for: Less than 6 months. “Sometimes our Wifi gets glitchy and we have to refresh the app- but no real cons for us with the software“ June 28, 2023 DA David A OwnerRestaurants, 11 - 50 employeesUsed the software for: 1-2 years. “The software helps control the crowd on our busiest days and helps us manage the wait times we give our guests.“ April 25, 2022 BS Brian S General Manager Restaurants, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact that there isn’t a digital floor chart for the restaurant.“ April 29, 2023 LL Laurie L OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “Anyone can use it, very easy to use.“ August 4, 2024 DF Deborah F oWNERRetail, 2 - 10 employeesUsed the software for: More than 2 years. “We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow.“ August 2, 2022 LR Lauren R Director of Office OperationsVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners.“ October 19, 2022 DM Dennis M OwnerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “This company did absolutely no due diligence and blames a customer for scamming people.“ January 5, 2024 ## Showing most helpful reviews Showing 1-25 of 66 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe D. General Manager Entertainment Used the software for: 6-12 months ### "Great Software" February 15, 2022 5.0 Pros The information available as a relates to waitlist management is invaluable. Cons I personally wish it were more customizable. Review Source EM Ellen M. Manager Restaurants Used the software for: Less than 6 months ### "Great Product" January 26, 2023 5.0 Tables Ready is a great way to keep our customers organized. I am thinking of using the reservation part come off season. Pros After going through many many many apps for a waitlist that fit our restaurant, I was ready to give up and go back to the pagers. Which are horrible. We've used them for too long. I found this software and was impressed how easy it was navigate and show my employees how to use it. Cons The only thing I was hoping for was an option for two waitlists but I couldn't find that on any of the apps and only because we have 2 separate hostess stands, and a 350 seat restaurant. But we made it work for us. Alternatives considered [Hostme](https://www.capterra.com/p/159702/Hostme/) Reason for choosing TablesReady Better and easier to navigate Switched from [Hostme](https://www.capterra.com/p/159702/Hostme/) Tables Ready was far better and had better pricing! Review Source DM Dennis M. Owner Retail Used the software for: 2+ years ### "Do not use!! " January 5, 2024 1.0 I have used tables ready for almost 3 years. Never had an issue with it. I have it tied to two of my businesses. Recently, I was alerted that I reached the capacity of my plane and asked if I wanted to upgrade. I thought it was odd. After a series of emails, \[sensitive content hidden\] the "Customer service" individual claimed that I had asked for an upgrad and provided me with an email stating so. The issue is, it's not even my email. \[sensitive content hidden\] then proceeds to tell me they canceled my account after seeing I have been using their service to spam/ scam people. I disbelief, I told him I have no idea what they are talking about and that the email to them, isn't even from me. They then stated they sent my information and ip address to the FBI to investigate me. Here I am, using this company for almost 3 years, with the same plan... Now all of a sudden my $69 plan jumps to $200 and an email that's not mine asked for an upgrade... And I'm scamming people? It's clear to see someone got into my account and tried to do nefarious actions. They claimed stolen credit cards were used to ask for the upgrade. I emailed the \[sensitive content hidden\], no response. Called. Nothing.. This company did absolutely no due diligence and blames a customer for scamming people. They also didn't have a problem charging me 3 times $200+ dollars before canceling me. Stay away. Pros Works great. Horrible \[sensitive content hidden\] and customer service Cons \[sensitive content hidden\] she/her is one of the absolute worst representations of a business. Period. Review Source KB Keith B. Partner Restaurants Used the software for: Less than 6 months ### "Great Product!" June 28, 2023 5.0 Pros Going from a familiar system to a new one TableReady made this transition easy! Execution of the software is easy to teach and learn Cons Sometimes our Wifi gets glitchy and we have to refresh the app- but no real cons for us with the software Reason for choosing TablesReady Ease of use and price Switched from [Resy OS](https://www.capterra.com/p/197806/ResyOS/) Easy- its harder to sell change to my team- you all made it easy and when i needed a question answered you all were quick to respond Review Source RD Ralph D. Owner Restaurants Used the software for: Less than 6 months ### "Finally a System That Works For Us" April 19, 2022 4.0 Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't! Pros Has the features that we need without extra fluff and added expense! Cons Doesn't interface with our Toast POS. Hoping to will at some point. Alternatives considered [Carbonara](https://www.capterra.com/p/215565/Carbonara/)[Tock](https://www.capterra.com/p/157947/Tock/) Reason for choosing TablesReady The right features for the right price. Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) OpenTable too expensive and Yelp doesn't have the functionality we need. Review Source HJ Hyung J. VP Restaurants Used the software for: Less than 6 months ### "So far so good" February 4, 2024 4.0 Have to watch how it goes. Waiting 8 weeks for algorithms to calculate quoted time correct. Pros Ease of set up and launch as early as few days was good. Cons Some customers did not get a text. CS team's response for critical issue is not escalated. Alternatives considered [Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) Reason for choosing TablesReady Cheaper and ability to hide the logo. More custom features for public view. Review Source RS Ryan S. President Restaurants Used the software for: Less than 6 months ### "Great stuff! " October 29, 2024 5.0 Pros It was an easy fix for our struggles with our wait list. Tables Ready made it a breeze! Cons Everything seems just fine! No real complaints! Review Source JV JENNIFFER V. Company Supervisor Restaurants Used the software for: Less than 6 months ### "Tables Ready is a must!" July 17, 2024 5.0 I am very satisfied with Tables Ready. The price makes it affordable to new businesses and it's a management tool. Pros The ease of the online availability. Many other programs are very expensive and do the same function as TablesReady. Cons There is not an app available. I have to use it straight from Chrome. Also, it is difficult to set up as the setup instructions are not very clear/user friendly. Review Source VR Verified Reviewer Owner Restaurants Used the software for: Less than 6 months ### "Nothing special" November 2, 2018 3.0 We are looking for a different platform Pros It's relatively easy to use simple set up Cons too expensive out of state numbers the customers get called from is a constant problem the green on green makes it hard to tell how many people you've selected the fact thats there's no data base sucks there should be a call a head feature as well as reservations especially for the price. there should be able to add more than one set of notes like high chair, section b and request There should be prep sets for notes rather then remembering Review Source Response from Table's Ready November 14, 2018 I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example: -You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down. -We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time. -We have both a call ahead feature (we call it "public waitlist"), and we allow reservations. -We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings. -People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us. Please reach out to our support if you're having issues! JG Jerry G. GM Restaurants Used the software for: Less than 6 months ### "Review" May 27, 2019 5.0 Pros Easy to install and teach staff. Cons Little confusing customizing times and messages. Review Source CB Chad B. Owner Restaurants Used the software for: 1-2 years ### "Great High Volume Waitlist Management Software" October 31, 2022 5.0 We are generally on a wait list every day for both lunch and dinner. Using coaster style buzzers was becoming a nightmare. This software costs what one buzzer's replacement was. No spatial restrictions, customers know exactly the wait time, no more coming up to the counter to "check my time". This product is a must for streamlining Host station management. Pros Easy setup and training. Fast response times with guests, and ability to communicate issues. Cons No Phone support available. Only email. Review Source CB Chris B. General Manager Restaurants Used the software for: 1-2 years ### "Happy with Tableready" August 2, 2022 5.0 Game changer ! A must have ! Pros It has saved a lot of the cluster of guest, who are unable to wait inside. They can now wait in their vehicle or outside until notified. Cons None ! Very happy with this service! It is a great tool ! Review Source TC Tina C. Office manager Entertainment Used the software for: 1-2 years ### "Time saving organizing" November 28, 2022 5.0 Pros It is user friendly and the customers love it. Cons I wish I could do multiple reservations for the same person at the same time. Review Source DK Daniel K. CEO Hospitality Used the software for: Less than 6 months ### "Does exactly what I need it to. " December 3, 2023 5.0 It’s been the exact application I have been searching for. Pros I love how quickly I can add a customer to the waitlist and how intuitive it is so call or text them. Cons Nothing yet. All the functions I need are on the surface. Review Source MH Michelle H. Owner Restaurants Used the software for: 6-12 months ### "So Happy With This System " April 24, 2022 5.0 Excellent… easy to use! Pros This was so easy to implement and use. Very happy with my decision to use this service. Makes my job so much easier and organized. Customers love it to. Cons Wish I could set 2 different wait times. We have people who will only sit at the bar and would love to set the quote time differ if they choose that option. The bar is almost always a longer wait than the dining room. Reason for choosing TablesReady Price and reviews Review Source BJ Brandice J. General Manager Hospitality Used the software for: Less than 6 months ### "Tablesready is a game changer for restaurants!" May 13, 2023 5.0 Pros The easy to use waitlist if perfect for our restaurant. The versatility of the app is incredible and the support team can help you in customizing your plan based on your needs. Cons I don't have anything negative to say about the product. Alternatives considered [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) Reason for choosing TablesReady The versatility and ease of the product. Review Source IB Isis B. Owner Food & Beverages Used the software for: 6-12 months ### "Owner review " August 7, 2022 5.0 Pretty good. I use it daily on my food truck Pros It’s easy to implement with square. Allows customers to wait in the car for their order. Cons Doesn’t implement with clover. Sometimes doesn’t work Review Source CC Colleen C. owner Restaurants Used the software for: Less than 6 months ### "Making waiting easier" May 30, 2022 5.0 Easy to use Pros Very user friendly. No one gets lost in reservation system. Cons We like everything about this software. Review Source SN Susan N. owner Hospitality Used the software for: Less than 6 months ### "Nice app with great support" May 17, 2019 5.0 EXCELLENT!!! Pros The customer support and the willingness to add features Cons We are used to telling us how long they have been waiting and a separate count of the waitlist vs reservations. Also on the Date in Reservations - it would be nice to have a total number of guests already reserved when you scroll down. Review Source Response from Table's Ready May 20, 2019 Hi Susan, Thanks for the review! We've tried to make updates based on your feedback, so if you have more suggestions, please reach back out! TablesReady IS Inocente S. Owner Restaurants Used the software for: 6-12 months ### "My tables ready review " May 9, 2022 5.0 My overall experience with tables ready is great because it’s easy to use and helps manage time easier. Pros I liked that it is easy to use and helps manage time Cons It bugged out a few times during busy hours Review Source SO Sean O. Owner Hospitality Used the software for: 6-12 months ### "Denver" November 6, 2018 5.0 Pros We like that its self explanatory and easy to use... Cons No dislikes...we only use it to page people when their orders are ready during peak bar hours so it is a little expensive for our situation but Its probably a really good value for restaurants using it every day. Review Source MP Melissa P. Program Manager Events Services Used the software for: I used a free trial ### "TablesReady for events" August 2, 2022 5.0 \[SENSITIVE CONTENT\] has been a great help and provides quick responses to my many questions! Pros TablesReady was a great addition to our traveling events- a seamless process for our customers and keeps us internally organized. Cons Still learning how to tweak the program to fit our needs since we are not a restaurant. Review Source LL Laurie L. Owner Restaurants Used the software for: Less than 6 months ### "Easy to use!!" August 4, 2024 5.0 We love using this app and it makes our service flow so mush easier Pros Anyone can use it, very easy to use. I can train a new staff member in a matter of minutes! Cons The way the tablet organizes the tables by time rather that the order we put in the names Review Source Response from Table's Ready August 12, 2024 Thanks for taking the time to review our waitlist app! We try to make it as easy as possible to use. Did you know you can change how the list is sorted? You can sort it by the order you put the names in, which we call the "Arrival Time" by heading to Settings > Waitlist Options. One of the first options lets you choose how the list is sorted. Email us at support \[at\] tablesready.com if you have questions! SA Samantha A. General Manager Food & Beverages Used the software for: Less than 6 months ### "Small cafe with long lines--no more hassle!" July 25, 2024 5.0 Pros We have an extremely small cafe inside of our store with no seating. This app has saved us! We used to have a long line out the door on the weekends, leading to a crowded, loud atmosphere. Now, we can have our customers shop around in our store while they wait their turn. It's a calmer environment now, the baristas don't feel rushed, and the customers get a much more pleasant experience. Cons None that I can think of! We're extremely happy so far. Review Source Response from Table's Ready July 31, 2024 Hi Samantha, thank you so much for your kind words. I'm glad our app was able to help you manage your lines and keep your baristas sane! SaJS Shelley and James S. Director Events Services Used the software for: Less than 6 months ### "Charity Event Communication System Outstanding" June 13, 2022 5.0 The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady. Pros This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses. Cons The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.