# Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Skimmer the right Pool Service solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177014/Skimmer/reviews --- Skimmer 4.9 (226) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Skimmer Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews CG Cheyenne G Office ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized.“ December 8, 2025 CC Chris C OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Pricing model makes for no way to improve your costs as you pay per customer once over the starter package.“ May 9, 2025 CD Cindy D Member OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management.“ December 5, 2025 RP Ryan P CEOSports, Self-employedUsed the software for: More than 2 years. “Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers.“ August 23, 2025 SS SJ S Director of ServiceConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Skimmer surfaced at the perfect time during Covid and made pool service more professional and integrated for all aspects of a company doing so. “ May 6, 2025 KS Kris S Operations Marketing CoordinatorEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years. “I've had to figure out a way to mark them "deleted" once a property manager sells a house. But they just pile up at the bottom of the list.“ April 2, 2025 Tim J OwnerSporting Goods, 2 - 10 employeesUsed the software for: 6-12 months. “Skimmer is the most flexible and thoughtful program I have used for keeping me and my business organized.“ March 7, 2026 BT Ben T OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently sort through those features while in store.“ January 23, 2025 ## Showing most helpful reviews Showing 1-25 of 226 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elizabeth D. Office Administration Consumer Services Used the software for: Less than 6 months ### "LOVE Skimmer!" November 4, 2021 5.0 I've really liked Skimmer so far, their customer service is awesome and everyone I've spoken with has been so helpful. If they don't know the answer to my question they take the time to find the answer and call me back. It's so comforting knowing I can call and speak directly to a human every time I call, or email. Pros Skimmer is tailored so well to the pool industry and has helped us manage our cleaning technicians so much more efficiently. I can see a quick snapshot where everyone is at in their day and know exactly what is going on at each pool in a second. Cons Their scheduling for repair technicians isn't great yet, but I'm hopeful for their new update on the software coming soon. I would just like to have a calendar to see how many repair jobs are on for the day instead of just a list of jobs, having it that way makes it really hard to schedule efficiently. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Reason for choosing Skimmer Salesforce was just too robust for our small family owned company. Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) SimPRO was awesome but ended up having so many rabbit holes you have to go down to get to certain things and just wasn't user friendly. They're also more expensive than Skimmer so we're saving more, but SimPRO does offer a lot more than Skimmer does right now. Review Source Response from Skimmer January 14, 2022 Elizabeth, thank you so much for this amazing review - we really appreciate you! PF Preston F. Owner Operator Consumer Services Used the software for: 2+ years ### "Best Pool Service Software" September 19, 2025 5.0 Skimmer is a fantastic tool to keep track of all things "Pool" business. Customers being able to see everything from the portal is incredibly helpful and insightful. Pros Ease of use, reporting is very helpful, being able to communicate thru email notifications is very helpful. Cons Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Familiarity, ease of use, integrates with QB online Review Source Response from Skimmer September 29, 2025 Hi Preston! Thanks for the thoughtful feedback! We’re glad Skimmer makes it easier to manage reporting, email notifications, and all things pool service and that the customer portal has been such a helpful tool for your business. We appreciate your notes on payment timing and equipment options. Expanding the equipment database is on our radar, and we’ll continue improving in that area. Thanks again for choosing Skimmer! MW Marc W. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Broken software " November 8, 2022 1.0 No benefits, just pain. We are moving away from Skimmer. It is a horrible product. Pros The ease of implementation. The app is intuitive. Cons Several. The app is buggy and for the first year of use, whenever we would complain about a software issue, Skimmer personnel would blame us - either our internet connection wasn’t good enough, we were out of date on updates, or the software wasn’t intended to be used with Chrome. They would never accept responsibility. Invoicing within the program has been promised for more than a year. It still is t ready. Now, the ability to transfer invoicing to Quickbooks is broken. It has been broken for more than a week and all we get is “sorry for the inconvenience.” Review Source JW Jonathan W. Owner Wholesale Used the software for: 1-2 years ### "USE SKIMMER" January 24, 2026 5.0 \[sensitive content hidden\] has been an absolute BLESSING. No wonder she's the FACE of the company. Support has always answered my questions ans fixed my problems immediately. Skimmer app and website have made communication between techs-customers so easy and same for myself and my techs! Pros Ease of access. Easy to use. The reps and support office have been greatly helpful while i learn how to use the system. Cons Nothing. Review Source Response from Skimmer February 23, 2026 Jonathan! We appreciate you taking the time to write this wonderful review! Thank you! CC Chris C. Owner Consumer Services Used the software for: 2+ years ### "Skimmer Pro " May 9, 2025 5.0 In the 3+ years we have been on the software only once has system gone down and that was taken care of quickly. Customers like the format and it adds value to the service. Unless pricing forces us to switch at some point its the best software we have used or tested. Pros Easy to use app in the field and most applications are simple and straightforward. Aapreciate they are continually adding features. Cons Pricing model makes for no way to improve your costs as you pay per customer once over the starter package. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Customer reports better and mobile app in the field by far superior. Switched from [Pool Office Manager](https://www.capterra.com/p/175269/Pool-Office-Manager/) Better mobile application. Features are easy to navigate. Review Source Response from Skimmer May 22, 2025 Hi Chris, thanks for the review. We're happy to hear that Skimmer adds value to the service you're able to provide to your pool owners. I'll have your Customer Success Manager reach out to discuss pricing options! BL Braeden L. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "The All In One Pool Service Solution" August 29, 2025 5.0 After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and hundreds of dollars Pros I like the integrations that have been added lately and being the one stop software for my company. From Invoicing and to dosing. Cons There seems to be bugs often, while fixed quickly, can be annoying on the service day. Only one on the way text recipient. Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reason for choosing Skimmer Skimmer seems more motivated to make a better product than the competitors Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The focus directly on the pool service industry Review Source Response from Skimmer September 26, 2025 Thanks for the review, Braeden! We love that Skimmer is saving you countless hours and hundreds of dollars! We hear you on how annoying bugs can be. Rest assured, we are working on on a ton of tooling and under the hood monitoring to make your Skimmer experience even better. eC erik C. service manager Construction Used the software for: 2+ years ### "skimmer rules!" January 31, 2025 5.0 pure joy everything works as expected or better, and any time i have a question or need assistance with something, they have me taken care of and resolved within the day, usually within the hour, and that parts Gold Pros very user friendly , and easy to operate everything from weekly reports on pools serviced, through monthly reports of profits and parts installed to bill are right there at the touch of a button, and it glitches out a Fraction of the time that most other apps do , which is a Big plus Cons i dont really have an answer for this question, but if i had to pick something , id say when it force logs out my techs its very easy to log back in and i know its a process that keeps the software running smooth and up to date, but my less ...savy ... techs will call and need their password because they forgot. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Skimmer looked the best , comparable pricing , and the nicest staff!!! they are friendly and comfortable Review Source Response from Skimmer February 11, 2025 Erik: Thanks for the five star review! We just added keychain password storage! Be sure to update your app to v12.3 as soon as it's avaialable. It should be rolling out this week! CY Colte Y. Owner Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service App" January 28, 2025 5.0 I’ve used other apps and none of them come close to the ease of use and built in features of Skimmer. Pros Ease of use for techs and office staff. The addition of automatic billing and a customer portal are also great. Cons It doesn’t come with the ability to send quotes on the cheapest plan. I’m a small company and I’m planning to stay relatively small with maybe a slightly higher price. It will take me a while to get these customers so the “0-50” option doesn’t quite fit for me. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Skimmer is the absolute best pool service app on the market. Review Source Response from Skimmer February 11, 2025 Colte, Thanks for the great review! We hear you on quotes, and our Scaling Up tier is about to get some exciting new features. Head over to getskimmer.com/resources and check out our Price Increase Toolkit! CO Craig O. Technician,inventory manager, Skimmer manager Retail Used the software for: I used a free trial ### "Brand new to Skimmer" June 27, 2025 5.0 Has been great so far in the testing stages, looking forward for the going live day, very user friendly! Pros Ease of use and support. Ability to customize work orders to our company. \[sensitive content hidden\] is the absolute best! Cons Addressing customers by first name in the service emails, needs to have ability to customize. Not able to do quotes through the app. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Skimmer Usability, works with QuickBooks, customer portal Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Ease of use and ability to track things daily. Review Source Response from Skimmer July 2, 2025 Hi Craig! Thanks for the great review! We're glad to hear Skimmer’s been easy to use Excited for your go-live day! Let us know how we can help :) GQ George Q. Owner Consumer Services Used the software for: Less than 6 months ### "Skimmer is awesomeness!" July 1, 2025 5.0 Fantastic! Helps me run my buisness great. I can send my invoices with out having to really worry about it at all. Pros Customer service is always there to help. When you call them. They answer right away or always call you back. Cons Setting some things up on the app. Not a big deal though compared to all the good things that skimmers comes with. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Just for the invoicing. So the invoices would send automatically. Review Source Response from Skimmer July 2, 2025 Hi George, thanks so much for the kind words! We’re thrilled Skimmer’s helping you run your business more smoothly, especially when it comes to invoicing. Glad to hear our support team’s been quick to respond, and we appreciate the note on setup. We’re always working to make things even easier. LD Luke D. CEO Individual & Family Services Used the software for: 1-2 years ### "Skimmer is one of a kind. " September 5, 2024 5.0 I thoroughly enjoy the app everyday. I always find myself going through my employees stops to check up on things. No need to drive to the stop. Pros Mostly I like how Skimmer allows myself, my employees and our clients to all stay on the same page when it come to their pool. Cons The only thing that I can think of is the inability to make unique checklist duties for certain pools. Not all pools are the same. Some do require unique tasks to keep the pool and its system up to par. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer The user interface is incredible. All the tutorial videos with step by step guidance. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Wanted to try it out before I tried Skimmer. I knew Skimmer would be the one. But I felt most companies would be using Skimmer so I wanted to stay unique. Review Source Response from Skimmer September 25, 2024 Luke, thank you you so much for your review! As we discussed 1-on-1, it is, in fact, possible to create unique checklists for certain pools. And your feedback on making that even simpler has been heard! CK Collin K. Pool Technician Facilities Services Used the software for: 2+ years ### "Must have software" December 19, 2024 5.0 Overall my experience with skimmers has been fantastic Pros Ease of use, lots of useful features and intuitive user experience Cons There’s not much I don’t like about skimmer Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Not a fan overall, led to micromanagement of technicians Review Source Response from Skimmer December 20, 2024 Awesome review! Thanks, Collin! JD James D. Manager Recreational Facilities and Services Used the software for: 6-12 months ### "Great product " November 28, 2024 5.0 It’s been great for the techs and the customers Make scheduling very easy and opens up communication with customers It helps us manage our techs and keeps customers informed Pros Easy to use. Able to update and make changes quickly Cons There really isn’t anything about the app that I dislike. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) It was recommended by some colleagues that have been using it Review Source Response from Skimmer December 20, 2024 We're glad you're with us, James. Ease of use is one of our goals! Thank you for your review! WS Wren S. Office Administrator Consumer Services Used the software for: 1-2 years ### "The greatest tool for a pool service company." September 19, 2024 5.0 Have been working as administration for 365 Pool Service for about a year now. Skimmer is a huge part of my daily work life and it makes my job much easier by being streamlined to complete the daily tasks required of me. Pros Ease of usability. The fact that it is so well directed towards the pool service industry and as a result matches our needs so well. Cons The lack of a full calendar view, I would love to be able to see all jobs/work orders and even reschedule them just by moving them to another day/timeslot on the calendar. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Because it worked for both our service side and our repair (field service) side of things. Review Source Response from Skimmer September 24, 2024 Thank you so much for the five stars, Wren! We hear you on calendar view, and will have great news to share with you very soon! MW Michael W. Service Director Construction Used the software for: 2+ years ### "Thanks Skimmer" October 6, 2024 5.0 Pros The ease of navigating through the application. Cons Nothing that I can think of right now. Thanks again! Alternatives considered [LOU](https://www.capterra.com/p/230933/LOU-2/) Reason for choosing Skimmer Skimmer was better suited for our weekly service needs. Review Source Response from Skimmer December 20, 2024 Thanks for the 5 start review, Michael! BD Brett D. Owner Consumer Services Used the software for: 1-2 years ### "Skimmer is great! " January 17, 2025 5.0 Overall Skimmer is great, I highly recommend it to anyone in the pool industry! Pros Ease of use, routing and link to Orenda chemistry Cons I wish it had more reporting capabilities Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Functionality and pricing were superior aspects Review Source Response from Skimmer January 21, 2025 Thank you, Brett - we love to hear it. Reporting will definitely be an upcoming priority. OT Olive T. Owner Consumer Services Used the software for: 1-2 years ### "Skimmer Fans!" July 9, 2024 5.0 The Skimmer support team is incredibly responsive and helpful. We appreciate speaking to an actual person when we call and they're always able to resolve any issues we have. Pros Our customers love receiving their weekly email with photo of their pool. Our technicians love the ease of use and no longer using paper entries. Cons Sometimes there can be technical difficulties in the field. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Skimmer We started with Skimmer first with the plan of switching if we didn't like it. Review Source Response from Skimmer July 16, 2024 Wow! Thanks for the 5-star review, Olive! Thank you for your business! We certainly appreciate it! MF Marco F. Owner Individual & Family Services Used the software for: 6-12 months ### "Skimmer doesn’t fail " October 1, 2025 5.0 Overall it’s been a great experience makes me have a steady flow from adding a client to billing to servicing. Pros Skimmer is an all in one shop for our day to day needs they make everything simple for us pool guys and make it easy to generate invoices Cons To this moment I haven’t felt something I haven’t liked from the app they streamline it and make it handy for us. Review Source Response from Skimmer November 20, 2025 Hi Marco, Thanks for the awesome review! We’re really glad Skimmer makes your day-to-day work smoother and helps keep everything running smoothly. It’s great to hear the app has been simple and reliable for you as that’s exactly what we aim for. Thanks for choosing Skimmer to support your business! NM Natalia M. Owner Environmental Services Used the software for: 1-2 years ### "awesome app" September 11, 2025 5.0 Very positive - we love the app! Pool cleaners are using it on their phones and we are using it at the office on our desktops. Pros Skimmer is a great, user friendly, app that helps us immensely to run our business. We've been using it for the last couple of years and are very happy with it. Cons We wish pricing was more affordable:-) It matters a lot to a small business that already fields a lot of costs. Review Source Response from Skimmer September 29, 2025 Hi Natalia, Thanks for the kind words! We’re so glad Skimmer has been such a helpful tool for both your techs in the field and your office team. It’s great to hear you’ve had a positive experience over the past couple of years. Thanks again for trusting Skimmer to help run your business! SG Steven G. Owner and CEO Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service software" May 10, 2025 5.0 Excellent pool service and maintenance software on the market. Pros Ease of use and integration with billing software as well as customer/client reporting, work-order and service history. Cons Would like more flexibility with scheduling recurring tasks without creating a work-order and selection for jobs spanning over the course of several days Review Source Response from Skimmer May 22, 2025 Hi Steven! Thanks for the great review! I think you'll be happy to hear that we will soon be launching what you're asking for! Keep an eye on your email and those in-app announcements in the coming days! :) SJ Scott J. Owner Consumer Services Used the software for: 6-12 months ### "Pool Buddy’s gives 👍👍" January 31, 2025 5.0 Very pleasant the team was always very helpful when had questions. Customer service is A Plus!!! Pros Route and billing management the ability to make our work load transparent for our customers to see what’s been done to their pools on a weekly basics. Cons Can’t use other credit card processing like square. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Better quality better design more features Review Source Response from Skimmer February 11, 2025 Scott, thanks for the review! Thanks for the shoutout to support! MM Mikey M. Owner Professional Training & Coaching Used the software for: 1-2 years ### "My experience" November 9, 2024 5.0 Such a great app. I am really happy. I will probably never go to another app. If you’re considering using this app, I highly recommend watching all the videos and practicing before you use it for your business. Pros I like the fact that you can just click on a client’s profile and their address is right on there. You get directions straight from Google maps. It’s a great convenience for me and my company. Cons I would say the least or what they need to work on is maybe instead of email. They were a customers would get a text from their phone of the results of their pool. Review Source Response from Skimmer December 20, 2024 Hi Mikey! We're glad you're enjoying the app and have taken advantage of our video tutorials. We hope to expand our texting capabilities in 2025, so stay tuned! Thank you for your review! ES Erick S. Owner Consumer Services Used the software for: 1-2 years ### "The future" April 2, 2025 5.0 Amazing and super helpful I wish it was better for mobile Pros Easy to use and clients love the follow up emails Cons I don’t have more then 49 pools so I can’t use it to its full potential Review Source Response from Skimmer April 3, 2025 Hi Erick! Thanks for the 5 star review! We're here to help you grow, and we're happy you think Skimmer is amazing and helpful. Feel free to give us your mobile feedback at support@getskimmer.com. We're always listening! SR Sean R. Owner Chemicals Used the software for: 6-12 months ### "Efficiency and Simplicity " September 3, 2024 5.0 This app has really helped my company become more streamlined and efficient. The QuickBooks integration has made billing and invoicing so much faster! Pros QuickBooks integrations and chemical tracking Cons Apple Maps being the only option for gps routing Review Source Response from Skimmer September 4, 2024 Hi Sean! Thanks for the great review! Google Maps is available for iPhone users as part of a recent update. On mobile, head to settings, and scroll down and toggle on "Use Google Maps for Directions." JR Josh R. Pool Contractor Chemicals Used the software for: 1-2 years ### "Best pool service software around " May 24, 2024 5.0 My overall experience with SKIMMER has been great almost everything seems to work out perfectly. Pros I love how easy it is to make new route assignments and switch the assignments around from each technician as needed very easy to integrate photos and chemical readings. Cons I don’t like how you have to go onto SKIMMER on a desktop computer or an Internet browser to get the full use of the broadcast emails. You cannot access a lot of the stuff from the app. I would like to see that fixed. Review Source Response from Skimmer May 28, 2024 Thanks for the five star review, Josh! We're always working on our mobile apps and will pass along your feedback to our product team! 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