# Skimmer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Skimmer the right Pool Service solution for you? Explore 228 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177014/Skimmer/reviews --- Skimmer 4.9 (228) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Skimmer Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews CG Cheyenne G Office ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized.“ December 8, 2025 AW Amber W Branch ManagerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 6-12 months. “As an Admin, I don't love how I can not see my "jobs" tab on the mobile side of things.“ May 7, 2026 LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs!“ March 29, 2026 RP Ryan P CEOSports, Self-employedUsed the software for: More than 2 years. “Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers.“ August 23, 2025 CD Cindy D Member OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management.“ December 5, 2025 BT Ben T OwnerRecreational Facilities and Services, Self-employedUsed the software for: Less than 6 months. “I still need a notepad to take into the supply house when buying parts because I haven’t figured out how to effectively and efficiently sort through those features while in store.“ January 23, 2025 LO Larry O OwnerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years. “We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! “ March 29, 2026 PF Preston F Owner OperatorConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system.“ September 19, 2025 ## Showing most helpful reviews Showing 1-25 of 228 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Skimmer is a game changer!" February 21, 2026 5.0 I keep communication lines open with customers. They know when I'm on my way & when I've been there, what services I provided, and what time I left. On top of all that, has a feature where you can take photos of the pool. I also take a photo of their closed gate so we both have proof I didn't leave the gate open. I love Skimmer. I love it. I can't imagine not having it. Pros I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder. I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool! I love it. I love the whole thing! I can't think of a single negative thing to say. If you don't have , GET IT! Trust me. You'll love it. Cons There are no cons. is a game changer. Without Skimmer, I'm just another local pool guy. But WITH Skimmer, I'm the best pool guy they've ever had. Review Source Response from Skimmer February 23, 2026 Hi Gary! Thanks for taking the time to write this review! We appreciate your business! RP Ryan P. CEO Sports Used the software for: 2+ years ### "Best software available " August 23, 2025 5.0 Amazing. Has brought me to a level in my pool career that I thought I would never reach from the office to the chemical testing in the field. Complete game changer. Pros I’ve used the platform for over four years now, one of my favorite features would have to be the versatility in the field with the admin capabilities, creating work orders adding new customers. Cons Minor issues with the billing, I would like to be able to invoice right from any work order and be able to have the system know if the client is auto pay available or not. Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer The interface of is user friendly, the other software was like running in circles just to get a guy on the schedule, the techs in the field hated it Review Source Response from Skimmer September 26, 2025 Thanks for the great review, Ryan! We'll get your feedback to our product team! MW Marc W. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Broken software " November 8, 2022 1.0 No benefits, just pain. We are moving away from . It is a horrible product. Pros The ease of implementation. The app is intuitive. Cons Several. The app is buggy and for the first year of use, whenever we would complain about a software issue, personnel would blame us - either our internet connection wasn’t good enough, we were out of date on updates, or the software wasn’t intended to be used with Chrome. They would never accept responsibility. Invoicing within the program has been promised for more than a year. It still is t ready. Now, the ability to transfer invoicing to Quickbooks is broken. It has been broken for more than a week and all we get is “sorry for the inconvenience.” Review Source MB Matthew B. Owner Consumer Services Used the software for: 2+ years ### "My honest Skimmer Opinion" November 19, 2025 5.0 It’s honestly been great! Customer service is top notch, security is great, and they always fix issues quickly. If there are any issues, they’ll let you know about them and what’s being done to resolve them. 10/10 experience. Pros I’m big on looking professional and has the most professional interface for users and customers. The overall value for money spent is well worth it! Cons I’d just like to be able to see all stops for all days on the same map and be able to route. Maybe that’s something that can be done already, I’m just unaware. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer User interface and ease of use. The follow portions for customers are top tier compared to other programs from what I’ve found. Review Source Response from Skimmer November 20, 2025 Hi Matthew! Thanks for the great review! We’re glad Skimmer helps you present a professional experience for both you and your customers. On the map view question, you can actually see all your stops for the day using the Schedule Daily View feature. If you ever want a quick walkthrough, our support team is always happy to show you how it works. Really appreciate the kind words about our customer service, too. Thanks for choosing Skimmer! PF Preston F. Owner Operator Consumer Services Used the software for: 2+ years ### "Best Pool Service Software" September 19, 2025 5.0 is a fantastic tool to keep track of all things "Pool" business. Customers being able to see everything from the portal is incredibly helpful and insightful. Pros Ease of use, reporting is very helpful, being able to communicate thru email notifications is very helpful. Cons Nothing major...Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Familiarity, ease of use, integrates with QB online Review Source Response from Skimmer September 29, 2025 Hi Preston! Thanks for the thoughtful feedback! We’re glad Skimmer makes it easier to manage reporting, email notifications, and all things pool service and that the customer portal has been such a helpful tool for your business. We appreciate your notes on payment timing and equipment options. Expanding the equipment database is on our radar, and we’ll continue improving in that area. Thanks again for choosing Skimmer! CC Chris C. Owner Consumer Services Used the software for: 2+ years ### "Skimmer Pro " May 9, 2025 5.0 In the 3+ years we have been on the software only once has system gone down and that was taken care of quickly. Customers like the format and it adds value to the service. Unless pricing forces us to switch at some point its the best software we have used or tested. Pros Easy to use app in the field and most applications are simple and straightforward. Aapreciate they are continually adding features. Cons Pricing model makes for no way to improve your costs as you pay per customer once over the starter package. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Customer reports better and mobile app in the field by far superior. Switched from [Pool Office Manager](https://www.capterra.com/p/175269/Pool-Office-Manager/) Better mobile application. Features are easy to navigate. Review Source Response from Skimmer May 22, 2025 Hi Chris, thanks for the review. We're happy to hear that Skimmer adds value to the service you're able to provide to your pool owners. I'll have your Customer Success Manager reach out to discuss pricing options! BL Braeden L. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "The All In One Pool Service Solution" August 29, 2025 5.0 After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and hundreds of dollars Pros I like the integrations that have been added lately and being the one stop software for my company. From Invoicing and to dosing. Cons There seems to be bugs often, while fixed quickly, can be annoying on the service day. Only one on the way text recipient. Alternatives considered [Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/) Reason for choosing Skimmer seems more motivated to make a better product than the competitors Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The focus directly on the pool service industry Review Source Response from Skimmer September 26, 2025 Thanks for the review, Braeden! We love that Skimmer is saving you countless hours and hundreds of dollars! We hear you on how annoying bugs can be. Rest assured, we are working on on a ton of tooling and under the hood monitoring to make your Skimmer experience even better. CD Cindy D. Member Owner Construction Used the software for: 2+ years ### "Skimmer-the Perfect Fit" December 5, 2025 5.0 We have used since 2022. I tried a couple of other softwires prior to committing to Skimmer. The fact that Skimmer was developed specifically for the pool cleaning industry makes it a perfect fit for us. Pros The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management. Cons The fact that it is an app is a double edged sword, it is easy to use, but like any app, sometimes has its glitches that can be frustrating. Switched from [ION](https://www.capterra.com/p/205019/ion/) Just could not get it to flow - it was like putting a square peg in a round hole Review Source Response from Skimmer December 8, 2025 Thanks for the great review, Cindy! We're glad you're here! eC erik C. service manager Construction Used the software for: 2+ years ### "skimmer rules!" January 31, 2025 5.0 pure joy everything works as expected or better, and any time i have a question or need assistance with something, they have me taken care of and resolved within the day, usually within the hour, and that parts Gold Pros very user friendly , and easy to operate everything from weekly reports on pools serviced, through monthly reports of profits and parts installed to bill are right there at the touch of a button, and it glitches out a Fraction of the time that most other apps do , which is a Big plus Cons i dont really have an answer for this question, but if i had to pick something , id say when it force logs out my techs its very easy to log back in and i know its a process that keeps the software running smooth and up to date, but my less ...savy ... techs will call and need their password because they forgot. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Skimmer looked the best , comparable pricing , and the nicest staff!!! they are friendly and comfortable Review Source Response from Skimmer February 11, 2025 Erik: Thanks for the five star review! We just added keychain password storage! Be sure to update your app to v12.3 as soon as it's avaialable. It should be rolling out this week! CY Colte Y. Owner Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service App" January 28, 2025 5.0 I’ve used other apps and none of them come close to the ease of use and built in features of . Pros Ease of use for techs and office staff. The addition of automatic billing and a customer portal are also great. Cons It doesn’t come with the ability to send quotes on the cheapest plan. I’m a small company and I’m planning to stay relatively small with maybe a slightly higher price. It will take me a while to get these customers so the “0-50” option doesn’t quite fit for me. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Paythepoolman](https://www.capterra.com/p/182465/Paythepoolman/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) is the absolute best pool service app on the market. Review Source Response from Skimmer February 11, 2025 Colte, Thanks for the great review! We hear you on quotes, and our Scaling Up tier is about to get some exciting new features. Head over to getskimmer.com/resources and check out our Price Increase Toolkit! MH Mark H. Owner and Pool Guy Consumer Services Used the software for: 1-2 years ### "Love Skimmer" January 6, 2025 5.0 I've had a wonderful experience from stem to stern. Whenever I have a problem they're immediately responsive and very helpful. Pros Ease of use. Great customer service & tech help. My customers like the emails they're sent when I'm finished with pools. Billing is easy at it's most basic level. Cons Auto bill is confusing and I will be working on it soon with the stellar tech help. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[PoolCarePRO](https://www.capterra.com/p/177018/PoolCarePRO/) Reason for choosing Skimmer I just wasn't impressed. I know there was another system or two I tried on top of what was listed. None of them seemed to be intuitive in anyway. Review Source Response from Skimmer January 7, 2025 Wow! Thanks for the great review, Mark. We're glad you're with us! HV Hunter V. Owner Consumer Services Used the software for: Less than 6 months ### "Great software for pool service" November 8, 2024 5.0 Pros I can use for everything when it comes to interacting with clients. I can use it for invoicing, quoting, client communication, creating service routes, etc. It is a must have if you run a pool service business Cons The routes do not optimize like they should. I’d also like to be able to input credit card info on the mobile app. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Easiest to use and keeps track of everything that I need it to Switched from [PSS](https://www.capterra.com/p/237422/Pool-Service-Software/) Not as modern as . The emails in skimmer are much better as well Review Source Response from Skimmer December 20, 2024 Thanks for the feedback, Hunter, and the great review! We appeciate it! BD Brett D. Owner Consumer Services Used the software for: 1-2 years ### "Skimmer is great! " January 17, 2025 5.0 Overall is great, I highly recommend it to anyone in the pool industry! Pros Ease of use, routing and link to Orenda chemistry Cons I wish it had more reporting capabilities Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) Reason for choosing Skimmer Functionality and pricing were superior aspects Review Source Response from Skimmer January 21, 2025 Thank you, Brett - we love to hear it. Reporting will definitely be an upcoming priority. MF Marco F. Owner Individual & Family Services Used the software for: 6-12 months ### "Skimmer doesn’t fail " October 1, 2025 5.0 Overall it’s been a great experience makes me have a steady flow from adding a client to billing to servicing. Pros is an all in one shop for our day to day needs they make everything simple for us pool guys and make it easy to generate invoices Cons To this moment I haven’t felt something I haven’t liked from the app they streamline it and make it handy for us. Review Source Response from Skimmer November 20, 2025 Hi Marco, Thanks for the awesome review! We’re really glad Skimmer makes your day-to-day work smoother and helps keep everything running smoothly. It’s great to hear the app has been simple and reliable for you as that’s exactly what we aim for. Thanks for choosing Skimmer to support your business! SS SJ S. Director of Service Construction Used the software for: 2+ years ### "Pool Service turns into Pool Management " May 6, 2025 5.0 Applying into our company’s day to day operations has help our company obtain status into Central Florida’s top 100 pool builders. Pros surfaced at the perfect time during Covid and made pool service more professional and integrated for all aspects of a company doing so. At CollinsBuilt Pools we strive to grow and get better at getting better. We use Skimmer as a tool to help maintain relationships with each of our clients during and after new pool construction. Nothing else out there is comparable! Thanks Skimmer Cons Not being able to upload videos during service route stops or work orders to show specific issues of concern. Photos are great but videos would be awesome. These videos would be helpful to educated homeowners on how to do or correct an issue or to pass along to manufacturers that also want to also improve in defects or quality control. Review Source Response from Skimmer May 22, 2025 SJ -- Thanks for the awesome review! Our product and engineering teams are exploring the ability to be able to include videos. No date yet, but we hear you! Thanks for the great feedback! SG Steven G. Owner and CEO Recreational Facilities and Services Used the software for: 2+ years ### "The Best Pool Service software" May 10, 2025 5.0 Excellent pool service and maintenance software on the market. Pros Ease of use and integration with billing software as well as customer/client reporting, work-order and service history. Cons Would like more flexibility with scheduling recurring tasks without creating a work-order and selection for jobs spanning over the course of several days Review Source Response from Skimmer May 22, 2025 Hi Steven! Thanks for the great review! I think you'll be happy to hear that we will soon be launching what you're asking for! Keep an eye on your email and those in-app announcements in the coming days! :) AA Augusto A. Owner Utilities Used the software for: 6-12 months ### "Great Experience!" January 28, 2025 5.0 Great experience, my company has been able to grow exponentially since has streamlined a lot of our processes. Pros has a solution for everything you may need as a pool company. Cons I would like if we could insert pictures in Invoice and Work Orders for clients. Alternatives considered [Pool Office Manager](https://www.capterra.com/p/175269/Pool-Office-Manager/)[Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Skimmer Picture Requirements, and invoice creation. Switched from [PSS](https://www.capterra.com/p/237422/Pool-Service-Software/) Picture Requirements, and invoice creation. Review Source Response from Skimmer February 11, 2025 Thanks for the great review, Augusto! You can absolutely include photos via work orders, and with our new customer portal feature, your customers can view those records. Feel free to give our support team a shout and we can walk through it! AA Alex A. Pool Service Professional Consumer Services Used the software for: 1-2 years ### "SKIMMER - HIGHLY RECOMMENDED " February 21, 2025 5.0 Pros is a user friendly, all in one, centralized app for both single powers and anyone looking to scale their business. Cons Although continues to make improvements, there are some missing features I hope to see come soon (tech pay & pool profile/history transfers) Review Source Response from Skimmer February 26, 2025 Alex, thanks so much for the great review. We will make sure we get your feature requests to our product team and appreciate your business! EH Eric H. Owner and Operator Head Technician Recreational Facilities and Services Used the software for: 6-12 months ### "Eric Hatch Skimmer Review" March 7, 2025 5.0 \[sensitive content hidden\] has been great and is always there to help me with my customer service needs. Pros Very easy to use and tracks all my data! Cons When I open my route for the day it jumps to the work orders which is annoying and one extra step. Review Source Response from Skimmer April 3, 2025 Thanks for the 5 star review Eric! Glad to hear Skimmer is easy to use. That's what we aim for! Feel free to reach out to support so we can troubleshoot your issue. support@getskimmer.com MM Mikey M. Owner Professional Training & Coaching Used the software for: 1-2 years ### "My experience" November 9, 2024 5.0 Such a great app. I am really happy. I will probably never go to another app. If you’re considering using this app, I highly recommend watching all the videos and practicing before you use it for your business. Pros I like the fact that you can just click on a client’s profile and their address is right on there. You get directions straight from Google maps. It’s a great convenience for me and my company. Cons I would say the least or what they need to work on is maybe instead of email. They were a customers would get a text from their phone of the results of their pool. Review Source Response from Skimmer December 20, 2024 Hi Mikey! We're glad you're enjoying the app and have taken advantage of our video tutorials. We hope to expand our texting capabilities in 2025, so stay tuned! Thank you for your review! DG Darryl G. Owner Construction Used the software for: Less than 6 months ### "Thanks Skimmer" February 16, 2025 5.0 Well, since I am from that older generation that just might be set in our way. I was slow to try and trust the app. Boy am I happy I jumped on board. I cant imagine Not having this awesome tool available to me. And now I don't have sticky notes everywhere :) Pros I love for keeping me and the guys organized. But I really love their customer service. I have probably been Over Needy, yet they never flinched. Someone is Always there for me to answer my questions and find the best way Skimmer can work for my company. Cons Nothing so far that I dislike. But I would like to see the route map have a few more options such as a blue route indicator line. Review Source SR Steven R. OWNER Construction Used the software for: 6-12 months ### "SKIMMER IS AMAZING!" December 9, 2024 5.0 WE ARE VERY PLEASED WITH THIS PAST YEAR! Pros THE EASINESS OF USE, LOGGING ON ONLINE OR ON YOUR PHONE THROUGH THE APP, BILLING WITH QBO Cons SOME FEATURES ARE LACKING, HOPING THEY ADD SOME MORE FEATURES TO WORK WELL WITH WHAT'S CURRENTLY AVAILABLE Review Source Response from Skimmer December 20, 2024 Hi Steven! We're happy to hear you think Skimmer is amazing. We'd love to know more about the features you'd like to see. We log each and every one! Feel free to send feature ideas to support@getskimmer.com so we can get them logged for you! TT Tanner T. Owner Facilities Services Used the software for: 6-12 months ### "Must have app for pool service professionals " October 19, 2024 5.0 has has helped us scale our business quickly and not miss anything. Pros I would not be able to run by business without Cons Deleting service locations and then \[sensitive content hidden\] with the main device toggles off on my iPad I still get duplicate entries. I also wish I could search individual locations on the route dashboard vs just the owner name Review Source Response from Skimmer October 29, 2024 We're so glad to hear Skimmer has helped you scale, Tanner! The feedback is also appreciated -- I will make sure our Product team sees it. p.s. As I'm sure you know, even though locations with service history cannot be deleted, users can mark customers as "inactive". MR Melinda R. Service Manager Construction Used the software for: Less than 6 months ### "Skimmer Manager" November 11, 2024 5.0 It's been great really. Super easy to use for our growing business. Pros Easy to use! Routes are awesome for my techs to get to service locations and have all the info they need. Cons I cannot see if the customer has looked at their invoices. Review Source Response from Skimmer December 20, 2024 Thanks for the five star review, Melinda! We think you're great, too! :) CS Charles S. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Best pool company operations software " July 2, 2024 5.0 has saved me hours and invoicing scheduling and tracking customers and customer payments it has allowed me to focus on actually running my business instead of filling out spreadsheets Pros It allows me to quickly and easily track will scheduling and invoices and customer payments and gives me at a glance where my business is at Cons To do invoicing you have to log on to the website I hope that they Port that to the mobile app soon Review Source Response from Skimmer July 16, 2024 Thanks for the awesome review, Charles, and thanks for the product feedback! There's a lot more to come this year! Stay tuned! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.