# Skimmer Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Skimmer Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Skimmer Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/177014/Skimmer --- # Skimmer Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 25, 2025 Written byMarcela Gava Marcela Gava Senior Content Analyst Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de... [See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/) Senior Content Analyst Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/) Senior Content Analyst Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Skimmer Skimmer Overview: ### Key takeaways Insights from verified Capterra reviews Skimmer is a field service tool built for small pool service businesses, especially in consumer services and construction. It helps owners and technicians manage routes, record service history, and communicate with clients. Users highlight mobile access and inspection checklists as standout features, while billing limitations remain a common concern. Recent updates include a daily schedule view for helping teams manage workloads. ### Our verdict It’s a solid choice for pool service firms that prioritize technician coordination and client transparency. Its real-time photo capture and service history tools help teams stay accountable, but expect trade-offs in billing flexibility and mobile invoicing. While some find the pricing steep, most agree that the operational clarity and customer trust it builds are worth the cost. Overall rating Based on 226 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $49 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Skimmer alternatives If Skimmer’s mobile-first design or pool-specific features don’t align with your team’s workflow, budget, or invoicing needs, consider exploring other field service tools that offer broader customization or pricing flexibility. Highest Rated [4.9 (27)](https://www.capterra.com/p/194225/Pool-Brain/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177014/Skimmer/alternatives/) ## Who uses Skimmer? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Skimmer's interface The interface is built for mobile-first use, with reviewers praising its clean layout and easy navigation for daily pool service tasks. Users find the app reliable for route planning and service logging, though some mention friction with billing tools and browser-based access. Marcela Gava Senior Content Analyst You’ll appreciate how Skimmer’s mobile app lets technicians log service details, capture photos, and access maps with minimal clicks. But if your workflow depends on browser-based invoicing or multi-device syncing, you might face occasional slowdowns and limited billing visibility. Ease of Use 4.9 (226) 4.9 Based on 226 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Marcela Gava Senior Content Analyst Skimmer’s top-rated features work together to simplify fieldwork, reduce errors, and improve client communication. The combination of mobile access, service tracking, and visual documentation helps teams stay efficient and accountable without adding complexity. Features 4.7 (226) 4.7 Based on 226 reviews These Skimmer features were top-rated by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Mobile access 4.5 (73) 73 reviewers rated this feature Enables technicians to update service records, track chemical usage, and manage schedules directly from mobile devices. Offline functionality ensures data syncs once reconnected. However, some users want better access to back-office tools via mobile browsers. Service history 4.5 (158) 158 reviewers rated this feature Service history helps your team track chemical readings, repairs, and cleanings for each client. Quick access to past records makes billing and communication easier. Some users request better summary views and color coding. Inspection checklists 4.4 (106) 106 reviewers rated this feature Customizable checklists per client support task completion and quality control. Helps technicians stay organized and communicate completed work clearly. On the flip side, some users say that checklists can become routine swipes rather than thoughtful checks. Image capture 4.4 (113) 113 reviewers rated this feature Provides proof of service and builds customer trust through real-time photo documentation. Helps prevent disputes and supports equipment tracking. You may face some challenges with inflexible photo management options. Scheduling 4.3 (68) 68 reviewers rated this feature Organizes routes and jobs with map views, route optimization, and quick field adjustments. Supports multiple service types and recurring appointments. Some reviewers note the absence of booking confirmations. Custom reports 0 reviewers rated this feature Generate tailored reports to track technician performance, service history, and billing metrics. These reports help managers identify trends, monitor productivity, and make informed decisions across multiple service zones. Integrations sync 0 reviewers rated this feature Skimmer with accounting platforms to automate invoicing, reduce manual data entry, and maintain accurate financial records. This integration supports smoother operations and better cash flow management. Quotes and estimates 0 reviewers rated this feature Create and send customized service quotes directly from the platform. You can adjust pricing, add notes, and track approvals, helping teams manage customer expectations and convert leads more efficiently. Route optimizer 0 reviewers rated this feature Automatically organize service routes to reduce mileage, fuel costs, and technician travel time. This tool clusters stops and adjusts schedules to improve daily efficiency and minimize backtracking. Daily schedule view 0 reviewers rated this feature View all assigned stops in a single daily dashboard, making it easier to manage technician workloads and adjust routes in real time. This update improves visibility and coordination. (Released in July 2025) Recurring work order schedules 0 reviewers rated this feature Create automated work orders for routine services like filter cleanings or inspections. This feature helps teams stay consistent with maintenance tasks and reduces manual scheduling. (Released in July 2025) Required payment method for quote approvals 0 reviewers rated this feature Ensure customers add a payment method before approving a quote. This helps reduce delays and ensures faster billing once work is completed. (Released in July 2025) Invoice and quote open tracking 0 reviewers rated this feature See when a customer opens an invoice or quote. This helps teams follow up more effectively and gauge client engagement. (Released in March 2025) All key features (62) Integrate with a third-party accounting system 25.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 78.57% of 14 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 79.55% of 44 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 0.00% of 1 reviewers that rated this feature as important or highly important Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides 0% of 0 reviewers... Record and track all relevant internal and external communications 75.86% of 29 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 100.00% of 20 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 61.11% of 18 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Generate tailored reports to track technician performance, service history, and billing metrics. These reports help managers identify trends, monitor productivity, and make informed decisions across multiple service zones. 0 reviewers rated this feature A collection of customer information such as contact details, demographics, previous interactions, etc. 88.24% of 17 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports 81.82% of 22 reviewers that rated this feature as important or highly important View all assigned stops in a single daily dashboard, making it easier to manage technician workloads and adjust routes in real time. This update improves visibility and coordination. (Released in July 2025) 0 reviewers rated this feature Accept and process credit/debit card transactions 0% of 0 reviewers... Manage sending personnel and resources to a site as needed 100.00% of 9 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 63.64% of 22 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 0% of 0 reviewers... Digitally sign online documents 0% of 0 reviewers... Manage, store and organize emails within the system or via third-party apps 73.08% of 26 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 70.00% of 10 reviewers that rated this feature as important or highly important Store and access documents, forms, and photos in one centralized place 0% of 0 reviewers... Visualize locations on a map 0% of 0 reviewers... It gives you real-time photo documentation for proof of service and customer reassurance. Reviewers indicate that instant image capture improves trust, record-keeping, and communication. Some users report occasional app glitches or wish for more flexible photo management options. 85.37% of 123 reviewers that rated this feature as important or highly important Provides proof of service and builds customer trust through real-time photo documentation. Helps prevent disputes and supports equipment tracking. You may face some challenges with inflexible photo management options. 113 reviewers rated this feature This capability helps you ensure thorough service and clear communication with clients. Reviewers appreciate customizable checklists, accurate task tracking, and customer transparency. Some users say checklists keep teams organized, though techs may sometimes treat them as routine swipes. 86.84% of 114 reviewers that rated this feature as important or highly important Customizable checklists per client support task completion and quality control. Helps technicians stay organized and communicate completed work clearly. On the flip side, some users say that checklists can become routine swipes rather than thoughtful checks. 106 reviewers rated this feature Skimmer with accounting platforms to automate invoicing, reduce manual data entry, and maintain accurate financial records. This integration supports smoother operations and better cash flow management. 0 reviewers rated this feature Track and manage inventory levels to maintain proper supply 100.00% of 1 reviewers that rated this feature as important or highly important See when a customer opens an invoice or quote. This helps teams follow up more effectively and gauge client engagement. (Released in March 2025) 0 reviewers rated this feature Manage and track all job information and associated tasks 71.28% of 94 reviewers that rated this feature as important or highly important Skimmer offers easy maintenance scheduling, helping you stay organized and avoid missed tasks. Users think recurring services and reminders are valuable, making routine jobs simple to track. Some reviewers feel auto-scheduling could be more customizable for specific needs. 79.22% of 154 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 92.11% of 76 reviewers that rated this feature as important or highly important Enables technicians to update service records, track chemical usage, and manage schedules directly from mobile devices. Offline functionality ensures data syncs once reconnected. However, some users want better access to back-office tools via mobile browsers. 73 reviewers rated this feature Access the system via a mobile application 93.33% of 45 reviewers that rated this feature as important or highly important Accept and process online payment transactions 100.00% of 1 reviewers that rated this feature as important or highly important Swipe a credit card or manually process payments while with the customer in the field 100.00% of 1 reviewers that rated this feature as important or highly important Create and send customized service quotes directly from the platform. You can adjust pricing, add notes, and track approvals, helping teams manage customer expectations and convert leads more efficiently. 0 reviewers rated this feature Generate quotes or estimates for customers 80.00% of 5 reviewers that rated this feature as important or highly important Receive data and information in real time 84.38% of 32 reviewers that rated this feature as important or highly important Generate recurring invoices 0% of 0 reviewers... Managing orders that a customer purchases repeatedly and regularly 0% of 0 reviewers... Create automated work orders for routine services like filter cleanings or inspections. This feature helps teams stay consistent with maintenance tasks and reduces manual scheduling. (Released in July 2025) 0 reviewers rated this feature Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 66.67% of 15 reviewers that rated this feature as important or highly important Ensure customers add a payment method before approving a quote. This helps reduce delays and ensures faster billing once work is completed. (Released in July 2025) 0 reviewers rated this feature With route optimization, you streamline daily travel and save on fuel. Reviewers appreciate time savings, smoother workflows, and flexible start/end points. Some users say the automated routes sometimes need manual adjustments for true efficiency, especially with larger or complex routes. 75.71% of 140 reviewers that rated this feature as important or highly important Automatically organize service routes to reduce mileage, fuel costs, and technician travel time. This tool clusters stops and adjusts schedules to improve daily efficiency and minimize backtracking. 0 reviewers rated this feature Plan daily routes to optimize employee scheduling and provide directions 0.00% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 93.24% of 74 reviewers that rated this feature as important or highly important Organizes routes and jobs with map views, route optimization, and quick field adjustments. Supports multiple service types and recurring appointments. Some reviewers note the absence of booking confirmations. 68 reviewers rated this feature Service history helps you track previous work, chemical usage, and repairs for better decision-making. Reviewers appreciate quick access to detailed records, aiding troubleshooting and customer questions. Some users say finding specific data can be tricky and want easier navigation. 88.64% of 176 reviewers that rated this feature as important or highly important Service history helps your team track chemical readings, repairs, and cleanings for each client. Quick access to past records makes billing and communication easier. Some users request better summary views and color coding. 158 reviewers rated this feature Oversee technicians and track their assigned work orders 81.08% of 74 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 33.33% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 70.45% of 44 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Marcela Gava Senior Content Analyst Skimmer’s top-rated features work together to simplify fieldwork, reduce errors, and improve client communication. The combination of mobile access, service tracking, and visual documentation helps teams stay efficient and accountable without adding complexity. Features 4.7 (226) 4.7 Based on 226 reviews ## Pricing Value for money 4.8 (221) Skimmer starts at $49 per month for up to 49 serviced locations, which aligns with the most common small and midsized business (SMB) budget range of $50–$100. Pricing scales based on location count, not user seats, and higher tiers offer advanced features for growing teams. Free Trial Basic $49.00 Usage Based,Per Month Value for money 4.8 (221) 4.8 Based on 221 reviews ## Integrations Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (218) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (218) 4.9 Based on 218 reviews ## User reviews Overall rating 4.9 Based on 226 reviews Filter by rating 5(216) 4(7) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent JP Jarrett P. Owner Consumer Services ### "Skimmer clears hurdles with ease!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 I love skimmer. It has completely changed my day-to-day operation of my business. I can't praise them enough for the forward thought processes for better ways of doing things and automating tasks that use to take forever. Pros I love that I get to talk to a real person when I call in and they take consideration of my problem or solution needs professionally and with great curtesy. Cons Very rarely, I run into something I need to be able to do from the app versus the web interface, but I usually can call and see if there is a better way to do it. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) they suck and are not great at giving me tools for what i need in my specific industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LO Larry O. Owner Facilities Services ### "Skimmer Rocks! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 29, 2026 We’ve been using Skimmer since we started our business 5 years ago and the platform is simple to use and yet encompasses all the complexities of the pool service industries! Great program!! Pros Our business has experienced huge growth in 5 years and Skimmer has been able to keep us and our team organized and on top of all our customer’s pool needs! Cons Anything that we liked least about skimmer in the past, has been improved tremendously across the platform. Alternatives considered [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) [LOU](https://www.capterra.com/p/230933/LOU-2/) Reasons for choosing Skimmer We started with skimmer and over the months and years has really been paying attention to us in the field our needs and have come through!! Plus we didn’t want to lose our history. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Dillon W. Owner Operator Facilities Services ### "Makes life easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2026 Overall skimmer has made my life as a pool service pro much easier and I’m excited to see how it can help me scale my business to where I want it to be! Pros It makes my dad to day life as a pool service professional much easier. Takes the guess work out of everything and helps me keep good records. Helps you get paid faster! Cons The only thing I kinda dislike about skimmer is the pricing. I feel like it’s a little expensive, but not way too expensive. Also as a single pole operation I wish the mobile app allowed me to do more administrative stuff on the fly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Robert R. Swimming pool service tech Recreational Facilities and Services ### "Overpriced! Skimmer, the app pool professionals used to use" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2026 Unfortunately skimmer app is no longer a leader in the pool service software world. Pricing has quadrupled over the last 5 years, when I started using the app everything was included at one nice affordable price, now the price is astronomical and doesn’t make sense. Skimmer has addressed this issue by offering a low level version but they remove all of the cool and super useful features that made the app great forcing me to use the competitors. Pros Skimmer is a good app and easy to use, it has some decent features especially with a team of pool professionals. Cons Customer support has gone down hill, pricing has spiked in a world of free apps, not sure how much longer skimmer will be around at the prices they charge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Sporting Goods ### "Put away the post-its and use Skimmer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2026 Skimmer is the most flexible and thoughtful program I have used for keeping me and my business organized. Pros Skimmer makes it easy to keep my billing clean. I can see where my customers stand from several places on the desktop and on the mobile app. Plus, there are lots of tutorial videos that help shorten the learning curve. The couple of times I did need additional help I received quick answers from customer support. Cons The price Skimmer very is competitive compared to the other options but being a cheapskate I would still like to pay less. Alternatives considered [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/) Reasons for choosing Skimmer I spoke with other pool techs and they seemed to like Skimmer and said it was the most popular. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Thanks for your awesome review! Glad Skimmer is helping you run your business more efficiently Gary H. Owner Recreational Facilities and Services ### "Skimmer is a game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2026 I keep communication lines open with customers. They know when I'm on my way & when I've been there, what services I provided, and what time I left. On top of all that, Skimmer has a feature where you can take photos of the pool. I also take a photo of their closed gate so we both have proof I didn't leave the gate open. I love Skimmer. I love it. I can't imagine not having it. Pros I love how customizable and convenient it is, I love the all the features, reporting, customer communications, I love the checklists, I love how I can flag certain things a required for each stop, I love the route builder. I love the fact that my customers know when I'm on my way to their pool, they know when I leave, they know what services I performed while I was there, and not only do they get a text when I finish, but they also get an e-mail containing a detailed report along with photos of their sparling clean pool! I love it. I love the whole thing! I can't think of a single negative thing to say. If you don't have Skimmer, GET IT! Trust me. You'll love it. Cons There are no cons. Skimmer is a game changer. Without Skimmer, I'm just another local pool guy. But WITH Skimmer, I'm the best pool guy they've ever had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Gary! Thanks for taking the time to write this review! We appreciate your business! DM Denise M. VP Of Operations Building Materials ### "Skimmer is a Fantastic Software for Pool Professionals " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 My experience has been outstanding. The software is easy to navigate, easy to understand and performs very well. Pros I love the ease of use and the technician management. Skimmer is continuing to do upgrades to make their product better. Cons In the busy season, which can be expected, maybe a quicker response from support. They are always responsive, however, just a bit slower in the busy season. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Hi Denise! Thanks for taking the time to write this review! We appreciate your business! JW Jonathan W. Owner Wholesale ### "USE SKIMMER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2026 \[sensitive content hidden\] has been an absolute BLESSING. No wonder she's the FACE of the company. Support has always answered my questions ans fixed my problems immediately. Skimmer app and website have made communication between techs-customers so easy and same for myself and my techs! Pros Ease of access. Easy to use. The reps and support office have been greatly helpful while i learn how to use the system. Cons Nothing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Jonathan! We appreciate you taking the time to write this wonderful review! Thank you! CG Cheyenne G. Office Manager Consumer Services ### "Exactly what we needed." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 My overall experience with Skimmer has been outstanding. We use it daily to manage our service routes, create and send invoices, generate quotes, and keep our business organized in one streamlined system. The platform is extremely user friendly, and whenever I’ve had questions, the help videos, blog resources, and support tools have made it easy to find answers quickly. Since switching to Skimmer, our scheduling is more efficient, our communication with customers has improved, and our overall workflow is more organized. It has truly been a game changer for our business and is now an essential part of our daily operations. I highly recommend it to any pool service company looking to grow and stay organized. Pros What I like most about Skimmer is how it keeps every part of our business in one organized easy to use system, from scheduling and routing to customer communication and invoicing. Cons There are so many great features that it can feel a bit overwhelming at first, but that’s actually a benefit once you understand how much it can do. Switched from [Pool Brain](https://www.capterra.com/p/194225/Pool-Brain/) We made the switch because of the features that Skimmer has, it is more alined with how we want to grow and run our pool business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2026 Hi Cheyenne, Thanks for the great review and shout-out! We are so glad you are finding Skimmer very helpful for your business. Our support team is always available to help whenever you need more insights into any feature you are not familiar with :) Thank you! CD Cindy D. Member Owner Construction ### "Skimmer-the Perfect Fit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 We have used Skimmer since 2022. I tried a couple of other softwires prior to committing to Skimmer. The fact that Skimmer was developed specifically for the pool cleaning industry makes it a perfect fit for us. Pros The ease and convenience of the software saves me a lot of time in managing the cleaning routes, from route optimization to technician management. Cons The fact that it is an app is a double edged sword, it is easy to use, but like any app, sometimes has its glitches that can be frustrating. Switched from [ION](https://www.capterra.com/p/205019/ion/) Just could not get it to flow - it was like putting a square peg in a round hole Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2025 Thanks for the great review, Cindy! We're glad you're here! [View all Reviews](https://www.capterra.com/p/177014/Skimmer/reviews/) ## FAQs Skimmer starts at $49 per month for up to 49 serviced locations for annual contracts billed monthly. After that, pricing is $1 per location on the Getting Started plan. Yes. Skimmer’s mobile app is available for iOS and Android devices. It lets technicians manage routes, enter chemical readings, and send service reports directly from the field. Absolutely. Skimmer’s native mobile app stores service data locally when offline and syncs it to the cloud once a connection is restored. Skimmer supports automated invoicing, AutoPay, and multiple online payment options, including ACH, credit cards, and mobile wallets. Yes. Skimmer offers drag-and-drop scheduling, route mapping, and workload balancing to help pool service teams reduce drive time and improve efficiency. Skimmer offers live phone support, email assistance, and a help center with tutorials. Enterprise users get priority support and a dedicated success manager. Skimmer does not offer a pause feature. To retain access to your data, you must maintain an active subscription, even if not servicing customers. Yes. Skimmer offers promotional discounts and trial periods for new users. Details vary, so check the pricing page or contact support for current offers. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Skimmer’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Field Service Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-field-service-management-software-features/) Published April 18, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) ### [7 Top-Rated Free Field Service Management Software](https://www.capterra.com/resources/best-free-field-service-management-software-products/) Published May 22, 2024 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Popular comparisons [Pool Brain vs Skimmer](https://www.capterra.com/compare/177014-194225/Skimmer-vs-Pool-Brain)[Jobber vs Skimmer](https://www.capterra.com/compare/127994-177014/Jobber-vs-Skimmer)[The Service Program vs Skimmer](https://www.capterra.com/compare/92921-177014/The-Service-Program-vs-Skimmer)[ServiceWorks vs Skimmer](https://www.capterra.com/compare/177014-183679/Skimmer-vs-ServiceWorks)[GPS Insight vs Skimmer](https://www.capterra.com/compare/99848-177014/GPS-Insight-Fleet-Tracking-Solution-vs-Skimmer)[ServiceTitan vs Skimmer](https://www.capterra.com/compare/150053-177014/ServiceTitan-vs-Skimmer)[QuickBooks Enterprise vs Skimmer](https://www.capterra.com/compare/174984-177014/QuickBooks-Enterprise-vs-Skimmer) [Housecall Pro vs Skimmer](https://www.capterra.com/compare/140363-177014/HouseCall-Pro-vs-Skimmer)[Kickserv vs Skimmer](https://www.capterra.com/compare/122541-177014/Kickserv-vs-Skimmer)[GorillaDesk vs Skimmer](https://www.capterra.com/compare/130290-177014/GorillaDesk-vs-Skimmer)[LawnPro vs Skimmer](https://www.capterra.com/compare/105508-177014/LawnPro-vs-Skimmer)[Simpro vs Skimmer](https://www.capterra.com/compare/10529-177014/Simpro-Enterprise-vs-Skimmer)[Marketing 360 vs Skimmer](https://www.capterra.com/compare/148516-177014/Marketing-360-vs-Skimmer)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)