---
title: "LogicManager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LogicManager Software - reviews, pricing plans, popular comparisons to other ERM products and more."
source_url: "https://www.capterra.com/p/176999/LogicManager/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 LogicManager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LogicManager

## What is LogicManager?

LogicManager is an enterprise risk management (ERM) software that helps organizations anticipate and address risks across the business. Acting as a centralized hub, it connects insights from the front line to the boardroom, uncovering hidden risks and recommending controls. Its AI-powered risk ripple analytics suite identifies siloed risks, enhances collaboration, and predicts ripple effects of emerging issues. The platform includes the risk maturity model for board-level reporting and the completeness checker for thorough risk identification. With a customizable design and connector program, LogicManager adapts to organizational needs. Operating on a fixed-price model and Jobs-to-be-Done licensing structure, each client receives a dedicated advisory analyst for guidance from onboarding to long-term implementation.

## What is LogicManager used for?

[Risk Management](https://www.capterra.com/risk-management-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LogicManager?[Manage this product listing](https://www.g2.com/products/logicmanager/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LogicManager

4.6 (23)

VS.

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (22)

Ease Of Use

4.6 (352)

Value For Money

4.6 (18)

Value For Money

4.5 (302)

Customer Service

4.7 (22)

Customer Service

4.5 (293)

## LogicManager alternatives

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176999/LogicManager/alternatives/)

## FAQs about LogicManager

Overview

### Which roles and teams benefit most from LogicManager?

LogicManager is most used by enterprise risk managers, risk analysts, compliance officers, and governance leaders who document risks, controls, and policy obligations. Information security and IT teams assess vendor and cyber risks, while senior leaders use reporting to oversee ERM programs, internal controls, compliance changes, and remediation activities.

Answer based on 23 reviews

Overview

### What company size and specific industries is LogicManager built for?

LogicManager is designed for risk managers in organizations across a range of industries, including finance, insurance, healthcare, transport, and education. The product fits companies that need risk management support in these sectors, rather than a specific business size such as small business, mid-market, or enterprise.

Features and Usability

### What are the key features of LogicManager?

LogicManager offers enterprise risk management, risk assessment, risk scoring, and risk reporting, along with compliance management for HIPAA, PCI, SOX, and FDA requirements. It also includes audit management, incident management, policy management, workflow automation, dashboard creation, real-time analytics, and vendor risk management.

Integrations

### Which third-party tools and platforms does LogicManager integrate with?

LogicManager connects natively to over 20 integrations across HR, CRM, identity, security, analytics, and collaboration tools. Cataloged integrations include BambooHR, BitSight, Checkr, Docusign, HubSpot CRM, Jira, Microsoft 365, Microsoft Azure, Microsoft Power BI, Microsoft Teams, NetSuite, Okta, Ping Identity, Salesforce Sales Cloud, and Slack.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does LogicManager offer?

LogicManager provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation and videos provide self-paced reference and step-by-step learning materials.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does LogicManager offer?

LogicManager provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as responsive and helpful, often calling in for implementation and reporting help. Some also note that self-service materials are clear, though video guidance sometimes lacks the reasoning behind certain steps.

Answer based on 5 reviews

## Features

AI summary

Based on 1,730 ERM reviews

Capterra data shows that buyers of Risk Management software rank the following features as their top priorities:

-   **Risk Analysis** (**47%** of reviewers rated this feature as critical)
-   **Risk Reporting** (**46%**)
-   **Risk Scoring** (**49%**)

LogicManager supports all three of the features reviewers value most: **Risk Analysis**, **Risk Reporting**, and **Risk Scoring**. Together, these capabilities help businesses identify potential threats, assess their impact consistently, and document findings clearly, allowing teams to make better risk decisions and respond with more confidence.

Risk Analysis

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Analyze potential risks across the organization

Risk Reporting

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Reporting of risks associated with specific actions, events, or entities

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Risk Assessment

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Document Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Backup and Recovery

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

LogicManager 126 features

### All Features
- "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attestation: Collect, track and store acknowledgements that policies have been read and understood
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Business Continuity Exercising: Scenario-based process that test the validity of business continuity plans and procedures.
- Business Impact Analysis: Predicts the consequences of disruption to a business function.
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communications Management: Record and track all relevant internal and external communications
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Crisis Management: Process of preparing for disruptive and unexpected events.
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act
- Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems
- Forms Management: Store, manage and track all forms in a centralized location
- Governance: Management of rules, practices, and processes of a company
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Incident Response Checklists: Checklist to confirm the incident and response.
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- Investigation Management: Oversee people and resources to carry out an investigation
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems
- IT Risk Management: Manage risks related to IT systems
- KRI (Key Risk Indicator) Monitoring: Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- On Call Scheduling: Track and organize on-call shifts
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- PIA/DPIA: Data impact assessments to identify and mitigate potential data risks
- Plan Development: Process of developing business plans for strategies, actions, and goals.
- Policy Creation: Create new policies or alter existing policies
- Policy Library: A repository of all past and existing policies
- Policy Management: Create, manage, and track policies and procedures within an organization
- Policy Metadata Management: Group policies by type for easy classification and discovery
- Policy Training: Train and educate employees on existing and/or new procedures and policies
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Vendor Risk Management: Pinpoint and mitigate risk from third-party vendors and suppliers.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (22)

4.5

Based on 22 reviews

## Pricing

Value for money

4.6 (18)

[View pricing plan details](https://www.capterra.com/p/176999/LogicManager/pricing/)

Basic

Custom Quote Available

It includes:

-   Unlimited Users
-   Licensing
-   Expert advisory services
-   Onboarding

Value for money

4.6 (18)

4.6

Based on 18 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (22)

4.7

Based on 22 reviews

## User reviews

Overall rating

4.6

Based on 23 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(15)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

David M.

Co owner

Used the software for: Less than 1 year

### "Happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

it has been great. Im plesently pleased and love the ease of use and value it brings to me and my team.

Pros

The speed and accuracy of LogicManager is second to none it is very easy and efficient to use im completely satisfied

Cons

There isnt anything blarring at me that im unhappy with, usually i am very opinionated but im happy with the service provided

CC

Compliance Change Managment Specialist

Compliance Change Managment Specialist

Used the software for: Less than 1 year

### "Easy to use and options galore"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 3, 2020

We've been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn't available before LogicManager. The Customer Support team has been amazing! Everyone I've interacted with has offered positive solutions and offered assistance.

Pros

The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully. The automation and workflow capabilities enable you to create processess that require little to no manual intervention outside of assigned tasks.

Cons

The system is so flexible that it can be intimidating when first approaching implementation. The taxonomy area is great but somewhat limited due to only one profile allowed per taxonomy type. This means that to accomodate multiple types of information stored in one Taxonomy area, you have to build very large profiles with lots of visibility rules. The more visibility rules, automation rules, and workflows you build for one profile, the greater the chance that it fails at some point. There's a lack of testing ability with the interaction between automation and workflows. Also, the reporting module is not user friendly and very difficult to use.

A-

AVP - ICFR & Vendor Risk Manager

AVP - ICFR & Vendor Risk Manager

Used the software for: 3-5 years

### "Advisory Analyst & Software Customizability are Invaluable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2020

I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.

Pros

The software can be customized to meet my program instead of my program having to adapt to the software. The software's flexibility to provide solutions for items it may not have initially been designed for. The robust reporting capabilities to design reports suitable for management report. Having full functionality on day one without the purchase of multiple add-ons or modules. Advisory Analyst assistance with workflows, reports and advice adds another layer that most software do not include with pricing.

Cons

Document storage and lack of ability to assign documents to multiple areas throughout the platform. Ease of direct integrations to share data with other systems.

RM

Risk Manager

Risk Manager

Used the software for: I used a free trial

### "The trial version seems nice"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 16, 2018

Pros

I like the follow up from the team, they always ask how I feel about the product

Cons

Can't find something yet, however I am only using trial version

SS

SVP, Senior Compliance Manager

SVP, Senior Compliance Manager

Used the software for: Less than 1 year

### "The Dawn of a New Horizon"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2020

The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system.

Pros

The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.

Cons

To its credit the software is very inclusive, which in turn requires a time commitment to get the system set up accurately. The setup process is offset by the commitment of the implementation team to meet with you at regular intervals to the success of the program.

DE

Director, Enterprise Risk Management

Director, Enterprise Risk Management

Used the software for: 3-5 years

### "Overall experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2022

We were working towards systemic solution for risk assessments, compliance reviews, and vendor assessments. LogicManager provides us this capability. More importantly the Support team has been absolutely amazing to work with through implementation of reporting. The Support team has jumped on calls, captured the essence of our needs and helped recreate reports efficiently and timely. We look forward to more momentum in the future as we continue to implement LogicManager across additional functions.

Pros

The software is capable of providing functionality necessary to minimize manual processes. We were doing most of our work in excel, which worked but having a system that is reliable, backed-up, and easy to manage is a win win for all.

Cons

The reporting function in the system only runs twice a day, which is not always helpful when we want to see the real time changes represented on reports. There is a manual process that can be performed but it takes about 20 minutes which is not always convenient.

SR

Senior Risk Management Officer

Senior Risk Management Officer

Used the software for: Less than 1 year

### "A good value, but understand the newly updated product's limitations "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 9, 2020

Overall, my experience with the product has been very good. The support stand are not only great, they are essential as much of the product has recently changed from one interface to another and their experience with the product is required. The product is very good, but there is still potential to improved with improved "out of the box" reporting for Information Security Programs using the tool. Additionally, there are user interface modifications that still need to be implemented to improve the usability of the new html5 interface.

Pros

The great support we have from Logic Manager. The Support Analysts that we meet with regularly are very good to work with and are very responsive. Once set, up the product is relatively easy to use and a clean interface. The ability to easily customize the forms and reports is a big strength. Overall, the product is a good value but, as a part of its implementation, customers really need to plan for the time to design forms and reports to get the value.

Cons

Periodically we run into limitations of the software that may be due in part to the move to the products new interface. These limitations affect our use of the product either in terms of functionality or usability. Because of how the product is design, it is important to understand and get guidance in the correct design of various tracked items and modules to efficiently implement and avoid redesign. I also think the product should have more ready to go, out of the box forms and reports that align with industry standards for Information Security Risk (800-53) for each module. While there is great customization, there is also a good bit of time and effort that must be planned for in the design and testing of forms and reports.

MO

Manager of Corporate Governance, ERM, and Enterprise Support

Manager of Corporate Governance, ERM, and Enterprise Support

Used the software for: 3-5 years

### "Customer-focused ERM Solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 3, 2020

LogicManager has been a great tool for our company, helping us to institute a repeatable ERM program with heavy involvement across the company. Their customer service has been a real strength, walking us through new products and reports as we request them and going above and beyond to try to address any of our needs in creative ways.

Pros

The risk assessment features of the program are robust, allowing us to fully implement an effective ERM program. The customer service at the company is unparalleled, showing that the company truly cares about making their software product as effective for its users as possible.

Cons

The software product was originally built on flash and was somewhat difficult for users to navigate, however they have recently migrated to a new environment called Horizon which is MUCH easier to use and generally provides a better experience. Full roll out of the new environment is still underway which is the only reason I list this as a con.

IT

IT

IT

Used the software for: Less than 1 year

### "Balancing the Benefits and Limitations of LogicManager"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 15, 2023

It helps us manage our risks in a way that is easy to use and helps us to streamline our work.Some things I like about the software are that it has a lot of customization options and that it works well with other systems. However, there are some areas where I think the software could be improved, such as making it easier to customize the platform to our specific needs and making the integration process with other systems smoother.I have been very happy with LogicManager, which has helped me manage risks effectively. It has helped me stay compliant with industry regulations.

Pros

It is a great software that has helped our business save time and money. It's a user-friendly interface and customizable features have made it easy for me to set it up and for our team to use it. The reports are great and provide us with valuable insights into our risk management program. Additionally, the software is very easy to integrate with other systems, making it super easy to bring all of our data into one place.

Cons

The main downside to LogicManager is that it can be difficult to learn how to use it effectively, and there are also occasional glitches that can cause problems. Additionally, the interface can be confusing for new users, which makes it difficult to get the most out of the software. Some of the features are also not as intuitive as they could be. This can be frustrating, especially when you're trying to get work done.

M-

Manager - IT

Manager - IT

Used the software for: Less than 1 year

### "Risk Free With LogicManager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 27, 2021

Risk,Compliance, Incident management are most stress full arias in an organization. With LogicManager tool mentioned arias are smoothly functioning.

Pros

Risk & Incident management process make easy with LogicManager. simply can implement information's and create tasks.

Cons

When comes to incident management, the reporting is bit comprehensive and difficult to understand. However while working with support the issue was mitigated.

[View all Reviews](https://www.capterra.com/p/176999/LogicManager/reviews/)

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