# MedForward Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MedForward Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/176904/MedForward --- # MedForward Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MedForward ## What is MedForward? MedForward HIPAA Compliant Online Forms offers medical practices and facilities around the country an easy-to-use solution for streamlining the patient intake process. We build your forms into branded, mobile-friendly web forms that are easy for your patients to access on any device. We are able to match the exact layout of the forms that you currently use in your office and offer a host of features including diagram drawing and a file upload tool for insurance cards and drivers licenses. ## What is MedForward used for? [HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MedForward alternatives Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176904/MedForward/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier E-Prescribing Transmit prescriptions to pharmacies electronically MedForward 14 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Transmit prescriptions to pharmacies electronically Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Checking eligibility of patients for different insurance claims Manage and support multiple locations Supports practices with multiple healthcare professionals Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.8 (10) Basic $200.00 Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(8) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Medhavi J. Medical doctor and practice owner ### "Easy-to-use and robust HIPPA compliant online form creation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 16, 2018 Pros Medforward forms are HIPPA compliant and they will sign a business associates agreement (BAA) with healthcare offices who require this signature. The company has been around for a long time and offers other web services such as website design. . The Medforward forms are very easy to create, allowing for Boolean questions that are dependent on previous answers. I think anyone with any skill level can create very detailed forms. But if you do not want to create the forms their support team is very helpful and responsive and will make it for you. We have created smart online forms that ask questions dependent on previous answers, therefore allowing for very detailed intake forms. We require these intake forms of all our patients. The forms allow for capturing credit card information in a secure way. Also they allow for true signatures. All these features are also mobile-friendly. There is a dashboard view of completed forms and they have a full suite of reports for running analytics on the types of answers received, if that interests you. The most important part is that Medforward forms are very affordable with transparent volume-dependent pricing. They can also create custom forms for you if you don't have the time or inclination to make them yourself. Also they can create easy to use fillable PDF forms - either directly on the PDF form or as a separate set of questions but later superimpose the answers back into the original PDF. These forms are 100% web based Cons I really cannot think of many negatives. I demo at least two similar products per year and have yet to find an affordable and easy to use competitor. I have been using Medforward forms for more than 8 years. I do wish they would make an app so that we Can also use the forms in our iPad kiosk. However, they take all enhancement requests seriously and usually there are automatic free product improvements every 6 months. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marlo W. Marketing and IT Coordinator Medical Practice ### "It's a safe and convenient way for our patients to complete and return their PHI new patient packets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2018 Pros The ease in which our patients are able to complete and safely return their new patient packet that contain PHI information. Additionally, we love the ease in which we are able to manage changes to these online document on our own. Cons Though I would not consider this a con, if you wish for your forms to print out with a customized layout to replicate your existing forms aesthetics, it requires assistance from the support desk to make these changes. Whenever this has been required, I have found their support desk to be very responsive and helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michelle K. Senior Marketing Specialist Education Management ### "Great experience working with the reps from Medforward." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 5, 2018 Pros Customer Service is good, good response times. Great option for those who want a turnkey 3rd party system. Cons Overall we like the software, there are some things that we would like improved/added (we have reached out, per customer feedback). Would love to see these soon. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Debbie G. Administrator ### "A pleasure to work with!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2018 All of our patient forms are automated and completion is HIPAA compliant! We no longer have to worry about several different versions of forms floating around since the current ones are always available on our website. Making it easier for patients to do forms without registering for a portal produces higher rates of completion BEFORE the appointment and then more focused attention on the patient AT the appointment. Medforward has been a win-win for our office and the patient! Pros Our demographic and patient history forms process is so easy! Patients can enter everything on their own device - WITHOUT registering for a portal, WITHOUT a printer, AND we no longer have problems with reading handwriting. Whenever we schedule an appointment, we tell patients about completing their forms online in advance of that appointment - allowing us to request pertinent medical records, resolve insurance issues, etc, all before the appointment even occurs. Our workflow is so much smoother and we can dedicate more time to patient care once the person reaches our office. I love that it is all HIPAA compliant and we can capture electronic signatures. I also can't say enough about the responsiveness of Medforward staff. They are always prompt to answer questions and I always talk with a human being. Even though I have never met any of the staff in person, I feel like I know them. This is hugely important since, no matter how good a piece of software is, it does no good if the customer service is not equally stellar. Cons There really isn't anything that I don't like. However, it would be wonderful if there was a more comprehensive way to allow certain data items (i.e. phone numbers and SSN) to be entered in any format the user chooses and then they would be converted to a standard format of our choice. More flexibility with data editing would be a great future enhancement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jana M. Director of Client Services Hospital & Health Care ### "MedForward has an amazing product! Easy to use, very functional, great support and priced right!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2018 This software has made my job so much easier! I can quickly set up a new client or change an existing form. It is user friendly, dependable and priced right. It has been a perfect fit for my needs. Pros The functionality of the software is great! I can easily customize my forms to fit the needs of each of my clients. It was very easy to learn and I felt like a pro in no time. My clients find it very simple and user friendly and I never get complaints. Cons My only complaint is I wish there was a way to duplicate/copy a specific question from one form and paste it to another form. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM JENNY M. Director ### "has been an added value to provide our patients" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2018 Pros It's paperless. Has proven to be more efficient with throughput of patients allowing them to complete paperwork before their appointments. Cons Would like more flexibility making changes to our forms. Would like the forms to auto upload to exams date of service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kent W. COO Medical Practice ### "Medforward set up our Patient Registration forms on-line. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2018 Having patients arrive with their registration forms completed on-line saves time for the patient and the staff. Pros Our patients complete their registration forms on-line before coming to the office. Patient registration on-line saves time during the appointment both for the patient and the staff. Our patients find the software very easy to use. Cons We haven't had problems with the system. It has been a very reliable system. In the beginning, during the set up of our forms, any issues were resolved quickly by MedForward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Julie K. Operations Manager Medical Practice ### "Med Forward is wonderful to deal with. Prompt responses and very pleasant experience! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2018 Pros It's so easy for online completion of patient forms. We use to have patients print out their form for completion which when they sent were not secure. After searching for something which was easy and secure we chose Med Forward. Directing a patient to our website for completion is as easy as 1-2-3. Just about everyone has some kind of computer, tablet or phone which they can complete in a matter of minutes. Cons I just can't think of anything we don't like about this system. It works very well and we are so pleased. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BE Bob E. Systems Administrator Medical Practice ### "We use this service for our web site and email needs. We always receive excellent service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2018 Easy email interface and a website that represents our company and services!! Pros Ease of use! The email interface is simple enough without skimping on features! Updates to our website are easy to perform! Cons We have had no issues that I can think of, I don't think we have even had any outages with our email or websites!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Blanca Estela M. Office Manager, Sr. Benefits Specialist Insurance ### "Great service, all our questions are quickly answered and they have taken time to train us well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 28, 2018 Pros Easy to learn, convenient, makes life easier for our clients, the concept is amazing, the team at MedForward is always available to help Cons Would like to see a few more features. We have over 100 forms and would like a quicker way to locate them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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