# Enginemailer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Enginemailer the right Email Marketing solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176788/Enginemailer/reviews --- Enginemailer 4.7 (29) [View alternatives](https://www.capterra.com/p/176788/Enginemailer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Enginemailer Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews KS King S Project DirectorComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Good so far, support is on the spot and being in GMT+8 or closer timezones make it easier to get live support.“ October 9, 2024 NM NEELA M DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “hence the most important for me was the supported given by Enginemailer support team to expedite my campaign launch.“ November 24, 2023 RA Rusdy A Customer Care Executive Luxury Goods & Jewelry, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The features that are quite impactful are the Drag and Drop Editor to create the Email Content, thus making it quite easy to navigate and the Report Analytics on the Real Time Reporting.“ August 16, 2021 GO Grace O Content SpecialistWriting and Editing, Self-employedUsed the software for: Less than 6 months. “I have been building and sending out a couple of customised targeted email campaigns using their easy-to-use drag-and-drop interfaces, it's content creation made easy.“ August 26, 2021 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kelvin C. Commercial Manager Information Technology and Services Used the software for: I used a free trial ### "Unlike email, Enginemailer empower you to do more then just having a database. It lets you harness i" January 14, 2022 5.0 I am GLAD to have Enginemailer, to let me do more then having a spreadsheet with contacts. It lets me plan and execute marketing activities, effectively. It automates and improve my visitors online CX experience. Pros Flexible pricing plan make it easy for us to budget out marketing spend. Cons Needs it in an app or PWA (Progressive Web App) that make it local to our device. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Enginemailer Great features and flexible pricing plan Review Source NM NEELA M. Director Marketing and Advertising Used the software for: 2+ years ### "Review on Enginemailer " November 24, 2023 5.0 value for money & the features are user friendly. hence the most important for me was the supported given by Enginemailer support team to expedite my campaign launch. Pros Any new solution that you first start to use you need a human support apart from just a read documents support. in that way Enginemailer support team scores the highest for their support compared to any other email platform provides that I have come across. Cons Enginemailer need to allow the usage of Zapier for integration. and need to improve on the design features. the designing options can be improved. Reason for choosing Enginemailer the human support in Enginemailer is better. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) the human support in Enginemailer is better. Review Source KB Kerry B. Executive Music Used the software for: Less than 6 months ### "No real time support." November 26, 2021 3.0 Poor Pros Price but I guess you get what you pay for. No good help. Cons No real time support and email support is slow and does not explain details. Reason for choosing Enginemailer Price Review Source Response from Enginemailer December 1, 2021 Dear Kerry, we somehow cannot find any service registration under your name, neither are there any support tickets, chat or Whatsapp conversations. Feel free to reach out to support@enginemailer.com, anytime :) zF zaza F. Hedge Fund Investment Management Used the software for: 6-12 months ### "Very good. One of the best email marketing." February 22, 2024 5.0 so far so good. love the price, simplicity. need more function like whatsapp blaster and sms marketing. need update the email content template frequently. Pros The most i like because it cheap and not charge customer by quantity. Cons \-notification contact database late notified on email -content email marketing less, not update and need more up-to-date content. -the sending was late receive to the database when email blasting -need more integration API or with Zapier so that enginemailer will functionable Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Enginemailer cheap and enginemailer not charges us by quantity of our subscriber that we own. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) cheap and enginemailer not charges us by quantity of our subscriber that we own. Review Source RF Rahman F. Director E-Learning Used the software for: 2+ years ### "Best Email Marketing Platform as of 2024" April 5, 2024 5.0 Great easy fast even average person able to use it. Pros Users friendly as provided Free Forever Plan Quick response from the support team Easy to create content by drag and drop Cons So far all good. Hopefully they will maintain as this. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Pricing overall using experience and forever free plans. Review Source PY Pang Y. Manager Business Supplies and Equipment Used the software for: Less than 6 months ### "A Fantastic Team With An Excellent System" August 18, 2021 5.0 EngineMailer is extremely impressive from the customer service all the way to their support team! Upon signing up, they assisted us in ensuring that our campaign is done with promptness and excellent responsiveness. Kudos to the team and here goes to show that we as Malaysians have world-class organizations like MailerEngine around! Even the results of its deliverability is worth the investment and genuinely effective. Thank you for the wonderful work you guys are doing. Keep it up! Very impressed to say the least! Pros The interface, the usability are very smooth and easy to operate. The template editor is very easy to use with a lot of modern and great designs. The analytic report is also very informative and it greatly provides us with insights that are vital. Cons None. There was nothing not to like about it. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Enginemailer The package offered was far more impressive at the right price point. The support also played a vital role for us and upon looking at their website, clearly their team expressed warmness; friendliness and undeniably that has proven to be true! Review Source Response from Enginemailer August 25, 2021 Dear Pang, thank you for the positive review. It is moments like this that makes the entire team proud, as we try to make Enginemailer even better! Happy emailing :) HK Hafiz K. Ecosystem Builder Government Relations Used the software for: 6-12 months ### "The best one so far!" June 22, 2020 5.0 Enginemailer has helped us to reach out to our startup ecosystem easier and faster. Being a government agency, we need to amplify and showcase our offerings to the community. It's nice to have a startup like Enginemailer supporting the government to further help elevate and create a vibrant ecosystem for Malaysian entrepreneurs. Pros Ease of use and functionality, navigation and the UX/UI are excellent and easy to understand. Competitive pricing compared to other platforms. I also appreciate that they are one of its kind hailing from Asia and competing with Mailchimps of the world. Cons Past reports for more than 90 days should be made available, if not on the platform then maybe by request. Other than that, nothing much. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp's UI/UX and their functionality are disorganized. Hard to understand and navigate through their platform. Review Source IS Inbaraj S. CEO Program Development Used the software for: 6-12 months ### "Great Email Service! " September 26, 2024 5.0 So far I’ve had a great experience using Enginemailer Pros It’s very easy to use and definitely send rate is higher compared to other services I have tried. More emails reach inboxes Cons The email editor is quite basic, but it’s good enough really. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Enginemailer Definitely way Cheaper and easier to use Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) EngineMailer is cheaper and easier to use Review Source Matthew Noel F. COO Financial Services Used the software for: 1-2 years ### "microLEAP x Enginemailer" April 29, 2020 5.0 Pros The easy-to-use functionality for our EDMs, as well as our API integration. Cons We've not currently faced much difficulties to note: as any issues we've raised prior were either resolved via their customer support/helpdesk + support site https://enginemailer.zendesk.com/hc/en-us, or via their content blogs @ https://www.enginemailer.com/blog. Recommend reaching out to their friendly team should a need arises. Review Source VR Verified Reviewer Senior Web Designer Internet Used the software for: Less than 6 months ### "Start email marketing with this free platform, no hidden features" April 4, 2019 5.0 Pros \- Pricing: The entry level plan for new subscribers is free, with 10,000 emails per month. Features are all available to everyone no matter which plan you choose - Low learning curve: From creating my first email campaign, to creating an online sign-up form for lead gen, the flows are intuitive. It doesn't take much effort to get what you want from using the platform. Knowledge base also comes with more than sufficient guide on using the platform - Autoresponder: Though it's still in beta stage, it works. I can now send series of email campaigns for drip marketing Cons \- Lacking landing page creation. - Though the entry level free forever plan provide you 10,000 emails per month, it is capped at 500 emails per day. I guess it's to minimise spammers taking advantage signing up for free plans - Lacking 3rd party integration. For example integrating to e-commerce, CMS or other CRM platform Review Source KS King S. Project Director Computer Software Used the software for: 1-2 years ### "Enginemailer for your growth!" October 9, 2024 5.0 Good so far, support is on the spot and being in GMT+8 or closer timezones make it easier to get live support. Pros Enginemailer lets you upload lots of subscribers, but only get billed for sending. Other platforms out there bill you for subscribers and if your campaigns are low, it gets costly. It also has sufficient APIs for transactionary emails. So Enginemailer is more price friendly. Cons Their drag and drop UI looks dated compared to more modern sending services. Switched from [Omnisend](https://www.capterra.com/p/153508/Omnisend/) too expensive and support is 'selective'. Review Source RA Rusdy A. Customer Care Executive Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Enginemailer User Experience Feedback (Habib Jewels)" August 16, 2021 4.0 The overall experience so far was good, smooth and easy to navigate and understand the system. Pros The features that are quite impactful are the Drag and Drop Editor to create the Email Content, thus making it quite easy to navigate and the Report Analytics on the Real Time Reporting. Cons Pertaining to the Google Analytics features, I hope there will be a specific GA for each campaigns to tracks sales from the links attached inside. Reason for choosing Enginemailer The provided features and the price are reasonable. Review Source Response from Enginemailer August 27, 2021 Hi Rusdy, thanks for your feedback. We have global utm parameters for GA that can be configured for a single domain. If you would need to track more destination domains, you can simply append the utm parameters on the URL. Thanks for using Enginemailer! AW Andrew W. Co-Founder Management Consulting Used the software for: 1-2 years ### "The "Must-have" For Email Marketing" July 12, 2020 5.0 The overall experience has been great! It is easy to use, no hassle and in less than 10 minutes, the email campaign is set up and ready to go. The step by step process of setting up makes it easy to understand and quicken the pace for a campaign to be set up. Pros This software makes it easy to use, have lots of templates and most important of all it gives free 10,000 email every month for life! Cons This is not a "Con" but the desired feature that we wish to see in Enginemailer. We wish there would be an easier way to reuse the same emailer for another time without the need to create a new campaign. Sometimes, we have customers that asked us to resend the email again and we have to set up a new campaign even if it is for one or two persons. We wished that there would be an easier way for that. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost Review Source MU Muhammad U. Head Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Happy user" May 31, 2023 4.0 good for company to track Pros Dashboard reports that help to give overall of email tracking. Cons Clarifying the use who opt for email marketing Review Source VK Vijay K. Senior Business Development Executive Legal Services Used the software for: Less than 6 months ### "Impressive customer Support / Efficient Email Marketing Tool / User Friendly Interface" August 22, 2023 5.0 Satisfied Pros Adding in new contacts / Easy search / very reliable Cons Still new user of Enginemailer so no comments yet for now. Review Source YS Yasmin S. Marketing Computer Software Used the software for: 2+ years ### "Good tool for email marketing!" April 23, 2020 5.0 Pros I love the features and the free images provided by the software! Save time to find pictures from other websites. Cons Some issues sometimes happen but no worries, the support team easy to reach. Review Source Response from Enginemailer April 29, 2020 Hi Yasmin! Thanks for the review. Noted on your comments regarding the issues. Will try our best to make it better :) AC April C. Email Marketing Strategist Cosmetics Used the software for: Less than 6 months ### "Great features with affordable price for SMEs" May 18, 2020 5.0 I managed to cut down on cost and time in crafting and delivering my email campaign which is a great plus for SME like myself. The ease of use reduces the learning curve and I am able to do everything myself without hiring an expert Pros I love the email cleaning features where it helps to clean up invalid emails to help increase email deliverability and domain reputation. Price is very affordable compared to bigger brands. When sending emails, it allows me to select only 'Active' users, meaning users that are actively receiving and engaging with my past emails which is a time-saver. Cons Lack of templates so hope they can provide more templates in the future Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Expensive and a little confusing to use sometimes Review Source FS Farop S. MD Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Fast, easy and reliable " May 16, 2020 5.0 I always had to pay money to create and blast an email to my customers. Now I can do it at a minimal cost myself. Pros I love the easy to use functions especially how intuitive the process is. I have no technical background but today I created an email greeting for my audience. I also love the readily available templates. Makes it easier for beginners like me. I also appreciate the customer support. Efficient and effective. Cons It exceeds my expectation so far. Hopefully it will stay that way. Review Source CS Christophe S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Simple and efficient" July 2, 2019 5.0 It's a great platform, we like the way the interface is build, because it keeps all processes very simple and intuitive. Pros The software is very straightforward, very simple to use, and also powerful. It contains all the features we need to integrate it with our own tools using the API. Cons Well for the moment everything is working as expected and we didn't have any problem with the software. Review Source CQ Calvin Q. CEO Management Consulting Used the software for: 6-12 months ### "The perfect solution for all SMEs" July 2, 2020 5.0 Every SME should be able to use this without any issues. SIMPLE & EASY. Great team with a wonderful product. Pros It's very user friendly and don't need much help executing any email campaign at all. After a few tries, then it's super easy to use. Cons The only issue faced is the loading picture part. Where we can only upload one each time. Would be great if can be multiple upload. Review Source GO Grace O. Content Specialist Writing and Editing Used the software for: Less than 6 months ### "Easy to Use" August 26, 2021 4.0 I have been building and sending out a couple of customised targeted email campaigns using their easy-to-use drag-and-drop interfaces, it's content creation made easy. I also like that I can segment the subscriber lists to target email sends and view and manage subscriber responses. Overall, it has been a great experience for me and I will not hesitate to recommend it to others for email marketing purposes. Pros I like the personalised human touch from the Customer Success Team. Also, i'm taking the free one as I don't have that big a database to send out at the moment. Cons I haven't explored other options available as what I need now is sufficient. Reason for choosing Enginemailer I have to admit that as someone who is not technology savvy, I was initially quite reluctant to use email marketing tools. However, thanks to Enginemailer’s Customer Success Team who were always there to guide me throughout my learning journey. Review Source SN Shawn N. CEO Information Technology and Services Used the software for: 1-2 years ### "Simply LOVE Enginemailer!!!" June 25, 2020 5.0 EXCELLENT & HIGHLY RECOMMENDED!! Pros Its super reliable and offers lots of free & attractive templates; excellent Contacts & Database Management with detailed reporting. Cons The pricing packages or plans are based on "monthly" basis and whilst its flexible to be upgraded/downgraded anytime; would be fantastic if the plans can be customized to allow "quarterly or yearly" basis as the usages are usually not fixed on monthly basis. Review Source Lex A. Community Manager Real Estate Used the software for: 6-12 months ### "Reliable email marketing platform" November 23, 2018 4.0 Pros Everything about Enginemailer, particularly how easy it is to manage subscriber database. Cons Limited template options for a great-looking content. Review Source JT Jasmine T. Copywriter Retail Used the software for: 6-12 months ### "A Digital Change that Every Company needs" May 4, 2020 5.0 Pros It's user-friendly, easy to get used to, and it provides sufficient useful information and statistics Cons Don't really have anything that I like least about Review Source YMT Yong Meng T. Co founder Real Estate Used the software for: Less than 6 months ### "Satisfied customer" April 29, 2020 5.0 Happy and saitsfied Pros Initially was confused with the setup and how to get started but thanks to excellent customer support , I was guided through it and am now a regular user of the system. Regularly updating our database with our newsletter now. Cons A little confusing for set up initially . Also, need more follow up guide and lessons on how to retarget, strategize and move our email marketing to the next level. Review Source Similar Products Featured ## Related categories [Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)