# Cisco Meraki Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cisco Meraki Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/176649/Meraki-Systems-Manager --- # Cisco Meraki Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cisco Meraki ## What is Cisco Meraki? Monitor and manage mobile and desktop devices in the cloud through a secure dashboard. ## What is Cisco Meraki used for? [IT Management](https://www.capterra.com/it-management-software/)[Firewall](https://www.capterra.com/firewall-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Overall rating Based on 129 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $40 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cisco Meraki?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cisco.com&name=Cisco Meraki) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cisco Meraki 4.5 (129) VS. [4.6 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $40 per user, per month Starting Price $795 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (127) Ease Of Use 4.5 (1,461) Value For Money 4.1 (103) Value For Money 4.5 (1,317) Customer Service 4.3 (98) Customer Service 4.4 (1,308) ## Cisco Meraki alternatives Highest Rated [4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176649/Meraki-Systems-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.3 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Real-Time Monitoring 4.6 (27) 74.07% of 27 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Intrusion Prevention System 4.3 (21) 61.90% of 21 reviewers that rated this feature as important or highly important System that monitors network traffic to prevent malicious activity. Content Filtering 4.2 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Control or restrict access to web content or applications Deployment Management 4.6 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Network Monitoring 4.6 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Tracks and makes accessible data on the health of servers and other network components. Cisco Meraki 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws The system can automatically recognize a user and/or device Track and manage adherence to policies for any service, product, process, or supplier Critical link between devices, network, and reliable delivery of IoT data. Control or restrict access to web content or applications Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Connect to big data sources Import and export data to and from software applications Ability to handle large datasets Manage the processes involved when making the application ready for use Register and perform initial device setup Maintenance and upkeep of physical and/or virtual devices Track status, assign actions, and control access to systems for devices within the organization Find & retrieve relevant data or documents Intended to be used by managed service providers Identify and alert about security breaches by third parties System that monitors network traffic to prevent malicious activity. Track and manage inventory levels to maintain proper supply Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports. Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Identify the physical location of an individual, asset, device, etc. Collection, search, and analysis of access logs and audit logs Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Tracks and makes accessible data on the health of servers and other network components. Create, manage, and track policies and procedures within an organization Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Manage and control the security aspects of an organization's digital assets, resources, and operations Allows businesses to manage the software installed on their devices. Interact with data visualization elements, such as charts and graphs, to drill down into data Extend virtual private network over public networks to enable protected information exchange Get Advice We can help you find the software with the features you need. Features 4.3 (126) 4.3 Based on 126 reviews ## Pricing Value for money 4.1 (103) Free Trial Basic $40.00 Value for money 4.1 (103) 4.1 Based on 103 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (98) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (98) 4.3 Based on 98 reviews ## User reviews Overall rating 4.5 Based on 129 reviews Filter by rating 5(72) 4(49) 3(7) 2(0) 1(1) Mentioned topic Sorted by most recent AR ALEXANDRA R. It manager Information Services ### "Radomly restarting" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 31, 2025 Restarting randomly snd frequently poor quality network Not stable Telus not allowed admin access to configuration features Pros Good speed where available But a lot of problems with stable network Strongly not recomended Poor quality network Cons Restarting randomly and frequently Strongly not recomended for budinesses if you care about stable network Switched from [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Telus offer better price For business internet and mobile Alternatives considered [BellCommander](https://www.capterra.com/p/83828/BellCommander/) Reasons for choosing Cisco Meraki Telus installed as part of telus network No alternatives Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alex C. IT MANAGER Logistics and Supply Chain ### "Really easy to use and set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 12, 2025 It has been good over the last three years that i have been using it. It has saved a lot of time and effort. Pros Easy to use and very easy to set up. IF you need something that is plug and play this is the system that is for you! Cons The limitation with integrating other brands to the dashboard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Cole K. IT Specialist E-Learning ### "Can't go wrong with Meraki" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 2, 2025 Meraki is a great platform. Easy to use. Pretty simple to configure. Meraki makes troubleshooting easy due to the robust telemetry. Pros I really appreciate the amount of information I have about my networks at any given time. I really like the remote agent too! Cons I wish there was a dark mode. Most of my apps are set to dark mode, so when looking at Meraki, it takes just a second to get used to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Annie A. Global Head HR and Marketing Information Technology and Services ### "Global Head HR and Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 My overall experience with Cisco Meraki has been very positive—its centralized cloud management, automated updates, and reliable performance make it an excellent choice Pros Cisco Meraki is its intuitive cloud-based dashboard, which makes network management, monitoring, and policy enforcement incredibly easy Cons What I liked least about Cisco Meraki is its limited customization and advanced configuration options, which can be restrictive for power users or complex enterprise environments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM Will M. Manager Computer Networking ### "Best cloud-managed networking platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 It is so easy for an IT admin to being able to keep track using this software Pros Being able to manager and overview all the network devices is just amazing Cons Never ever had any issues with Cisco Meraki. I will always keep working with this Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Julian A. IT Technician Education Management ### "Cisco Everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2025 Pros The best GUI and best layout for anything! Has all the bells and whistles you can ask for. Cons I hate that it is all licensed and super expensive. Alternatives considered [UISP](https://www.capterra.com/p/234674/UNMS/) Reasons for choosing Cisco Meraki We chose Cisco because it was what we currently had installed already. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Miranda C. Director of IT Retail ### "Easy to use Security Appliance and platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 5, 2025 Overall I have had a positive experience and will continue to use this product. Pros Easy to set up and has been easy to maintain over the years Cons The licenses are expensive and you have this blended license things when you add more to your account. Switched from [XG Firewall](https://www.capterra.com/p/187688/Sophos-XG-Firewall/) I needed a platform that was easy to manage. Sophos was not easy to use and meraki made the switch much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Systems Administrator Civil Engineering ### "Cisco Meraki" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2025 Pros Helped us to manage our mobile devices and deploy applications needed by employees Cons We didn't have any real cons to the product we were using Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tim W. IT Health, Wellness and Fitness ### "The apple of networking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 12, 2024 Pros Very easy to use and manage, cloud portal is good Cons Expensive and not very customizable, but still worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Timothy C. IT Engineer Information Technology and Services ### "Cisco Meraki - Subscription based WIFI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2024 Pros Ease of setup, Very reliable WIFI solution. Configuration are all saved in the cloud. Cons Cost of annual licensing. If customer choose not to renew, the product will be unusable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176649/Meraki-Systems-Manager/reviews/) Popular comparisons [ManageEngine Endpoint Central vs Cisco Meraki](https://www.capterra.com/compare/170018-176649/ManageEngine-Desktop-Central-vs-Meraki-Systems-Manager)[Iru vs Cisco Meraki](https://www.capterra.com/compare/176649-181954/Meraki-Systems-Manager-vs-Iru)[PDQ Deploy & Inventory vs Cisco Meraki](https://www.capterra.com/compare/174535-176649/PDQ-Deploy-vs-Meraki-Systems-Manager)[Action1 vs Cisco Meraki](https://www.capterra.com/compare/176649-180609/Meraki-Systems-Manager-vs-Action1-RMM)[NinjaOne vs Cisco Meraki](https://www.capterra.com/compare/176649-184229/Meraki-Systems-Manager-vs-NinjaOne)[VantageMDM vs Cisco Meraki](https://www.capterra.com/compare/176649-10004009/Meraki-Systems-Manager-vs-VantageMDM)[JumpCloud Directory Platform vs Cisco Meraki](https://www.capterra.com/compare/175092-176649/JumpCloud-DaaS-vs-Meraki-Systems-Manager)[baramundi Management Suite vs Cisco Meraki](https://www.capterra.com/compare/176649-177946/Meraki-Systems-Manager-vs-baramundi-Management-Suite) [Wrike vs Cisco Meraki](https://www.capterra.com/compare/76113-176649/Wrike-vs-Meraki-Systems-Manager)[Rippling vs Cisco Meraki](https://www.capterra.com/compare/172127-176649/Rippling-vs-Meraki-Systems-Manager)[Atera vs Cisco Meraki](https://www.capterra.com/compare/144309-176649/Atera-vs-Meraki-Systems-Manager)[TeamViewer ONE vs Cisco Meraki](https://www.capterra.com/compare/176649-194565/Meraki-Systems-Manager-vs-TeamViewer)[ManageEngine Applications Manager vs Cisco Meraki](https://www.capterra.com/compare/172323-176649/ManageEngine-Applications-Manager-vs-Meraki-Systems-Manager)[Pulseway vs Cisco Meraki](https://www.capterra.com/compare/141792-176649/Pulseway-vs-Meraki-Systems-Manager)[N-central vs Cisco Meraki](https://www.capterra.com/compare/13803-176649/N-central-vs-Meraki-Systems-Manager)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)