# OpenPM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenPM Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more. Source: https://www.capterra.com/p/176585/OpenPracticeSolutions --- # OpenPM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenPM ## What is OpenPM? OpenPM offers a fully integrated billing and claims management system that automates accounts receivables management while producing extensive reports to help you better manage your organization. As a cloud-based application, OpenPM provides a level of access to your system never before possible. Our real-time claims management features will improve your cash flow and streamline billing and claims follow-up processes. ## What is OpenPM used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Revenue Cycle Management](https://www.capterra.com/revenue-cycle-management-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 29 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## OpenPM alternatives Highest Rated [4.7 (81)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing [4.4 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting price Contact vendor for pricing [4.2 (32)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/176585/OpenPracticeSolutions/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Claims Management 4.8 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Medical Billing 4.6 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Insurance Eligibility Verification 4.3 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Patient Intake 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online Patient Scheduling 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Calendar Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar OpenPM 92 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Process of tracking new and submitted claims and the status of submitted claims Electronic storage of stakeholder contact information Private online space that lets businesses securely share documents and provide information access to clients Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Creation and customization of dashboards Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Store and organize documents in a centralized system Process of automatically notifying clients when payments fail to ensure invoices are paid Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Electronically collect payments for goods or services Create and securely store digital patient records Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Software designed for the healthcare industry Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Automatically find mutually available meeting time slots across multiple calendars Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Manage the intricacies of ICD-10 cataloging and ensure clinic compliance Checking eligibility of patients for different insurance claims Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Supports practices with multiple healthcare professionals Accept and process online payment transactions Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Manage the pre-registration process Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (29) 4.6 Based on 29 reviews ## Pricing Value for money 4.7 (27) ### Starting price Free trial available Value for money 4.7 (27) 4.7 Based on 27 reviews ## Integrations [ TheraManager DocuTrac](https://www.capterra.com/p/64369/TheraManager-DocuTrac/)[ Phoenix Ortho EHR](https://www.capterra.com/p/162065/Phoenix-Ortho/)[ WebChart](https://www.capterra.com/p/34808/WebChart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (29) 4.8 Based on 29 reviews ## User reviews Overall rating 4.8 Based on 29 reviews Filter by rating 5(26) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent NJ Nate J. Founder Hospital & Health Care ### "Powerful and customizable billing, scheduling, and payment platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 Pros Great company, great product. As a surgeon who recently moved to private practice, OpenPM has been a massive help in navigating the insane world of US healthcare billing. Their online customizable patient portal for scheduling and invoicing and payment collection is excellent. The support team is top notch, via phone or online tickets. The value is unmatched compared to other options. Integration with PraxisEMR is seamless. Cons Wish I had more time to exploit all the vast features they offer. Today I just learned I could route the POPS patient portal to my own clinic subdomain - amazing! Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [ModMed](https://www.capterra.com/p/124590/EMA/) Reasons for choosing OpenPM Value and features, integration with PraxisEMR, customization options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Nate, We really appreciate your thoughtful feedback! It’s great to hear OpenPM has been such a strong partner for your new practice -and that you’re continuing to discover new features that make life easier. Thanks for taking the time to share your experience! We appreciate you! FM Fabiola M. Revenue Cycle General Manager Medical Practice ### "Excellent Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2025 Pros The issue was completely resolved; I did receive updates as the resolution was being in progress. Very polite and kind people. Cons Nothing to complain about. The OPS members are available almost immediately and they go on and beyond to help you as much as they can to resolve the issue. Switched from [Medisoft](https://www.capterra.com/p/266691/Medisoft/) The system was not as efficient of friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 25, 2025 Fabiola - Thank you so much for your kind words—we’re thrilled to hear that our team was helpful and responsive, and we’re grateful to support you with OpenPM! BC Brian C. President Medical Practice ### "OPENPM is the BEST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 GREAT!!!!!!!!!!!!!!!!!! The sales team is great and the support team is good at resolving the issues! Pros The software is great and make my life very easy with my job. My customers love it also! Cons There should be some leeway with support being allowed to speak to the customer directly especially when the Admin give the permission to do so. Switched from [Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/) cost and reliability and the sales people were very helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2025 Thanks for your review Brian! CB Charity B. SENIOR ACCOUNT MANAGER Medical Practice ### "OpenPM easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 i'm in open pm everyday and it's so user friendly that i love that i don't have to go into differnt PM software to get what i need its all in one place Pros How easy it is to use and understand all the components in the software Cons i really haven't found anything i havent liked yet Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2025 Thanks for your review Charity! MJ Maria J. Medical Biller Specialist Medical Practice ### "TeamOpenPM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 3, 2025 I use it all day long with every patient Pros Everything you need for the patient is one the main page Cons There is nothing I don't like about OPM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2025 Thanks for your review Maria! AU Anonymous User Senior FinOps Analyst - Cash Application Hospital & Health Care ### "The Awesome OPM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 The experience is awesome and I am very confident with the process I am with because of the system used - OPM. Pros The system is very user friendly. The system is working well for my needs, and I haven't encountered any significant issues. I'm comfortable using it and have been able to perform my required tasks effectively. Cons None! The system interface is good and user friendly. I know that because I use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2025 Thanks for your review of OpenPM! RS Renee S. Revenue Cycle Manager Health, Wellness and Fitness ### "Very Satisfied Customer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2025 Support and training are prompt and responsive. Improved Revenue cycle was noticed in the first month. \[sensitive content hidden\] analysis helped identify issues almost immediately and allow prompt response. Reports allow for just about any type of analysis you would need, once you get familiar with report types, options seem endless. Worklists and tags help keep organization and team oversight easy to manage. Scheduling rules and alerts help ensure even new staff can have accuracy. Insurance verifications are better than any previously used system. I am confident this is going to be our best year in a decade with the improved efficiency of this system. Pros Charge management rules significantly help eliminate the human error of remembering different payer rules, modifier rules, etc. Automation of various tasks improves efficiencies to allow time spent on tasks that really need a human element. Cons Setup can be labor intensive to build the rules and parameters but well worth it now that it is done right and catching problems before claims go out. Interfacing to a non preferred EMR can be challenging, I wish we changed our EMR to a preferred vendor at the same time. Integration team at OPM was very good and prompt but we were limited by the other system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2025 Renee, thank you for your review of OpenPM! We are so pleased that you saw improved RCM in the first month! That's exciting. Enjoy the improved efficiency! KD Karin D. Implementation Manager Medical Practice ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 Great customer support. They are very responsive. Pros I love the functionality. As a biller, it is very user friendly and allows for good organizational process for claims follow-up Cons I don't love that the patient's date of birth isn't visible on the insurance profile screen. You have to go back to the patient or encounter dashboard to see this info. I feel like the DOB should be on the header of each screen along with pt name. Switched from [NueMD](https://www.capterra.com/p/72470/NueMD/) [Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/) NueMD was closing. Azalea because that system is very glitchy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2025 Thanks for the review Karin! We appreciate your time and 10/10 rating! MC Marci C. Owner Medical Practice ### "Great Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 Excellent experience and look forward to onboarding more clients! Pros customer support is prompt and knowledgeable. Cons very few kinks. most applications work seamlessly. no complaints Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing OpenPM Price, reference from other RCM company, great customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Marci -Thanks for reviewing OpenPM! KS Kelly S. Owner Hospital & Health Care ### "A Practice Management Software that is a Game-Changer to grow my company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2024 I absolutely love using OpenPM! The software is incredibly user-friendly, yet packed with so many powerful features that make it stand out. From the intuitive interface to the abundance of tools and capabilities, it has everything I need to streamline processes and optimize efficiency. Their customer support is phenomenal—always responsive, knowledgeable, and genuinely eager to help. It's clear that they prioritize their users’ success. Most importantly, Open PM has been a game-changer for my company. It has not only simplified our workflows but also contributed significantly to our growth. I couldn’t recommend it more! Pros I love the support I get from Open PM, and I love how they are always upgrading the software. Open PM truly listens to our needs in a software and has made improvements based on our needs or ideas. Cons I am not sure I have anything that I do not like. Alternatives considered [AdvancedMD Billing Services](https://www.capterra.com/p/90208/AdvancedBilling/) Reasons for choosing OpenPM The sales team was great at Open PM, how could I not choose them. The software was also so user friendly, I knew it would be easier to train our offices on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Kelly, thanks for the awesome review of OpenPM! We appreciate you and your business. [View all Reviews](https://www.capterra.com/p/176585/OpenPracticeSolutions/reviews/) Popular comparisons [Waystar vs OpenPM](https://www.capterra.com/compare/45512-176585/ZirMed-vs-OpenPracticeSolutions)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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