# Page 4 | MedTrainer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MedTrainer the right Credentialing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176583/MedTrainer/reviews --- MedTrainer 4.3 (148) [View alternatives](https://www.capterra.com/p/176583/MedTrainer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 4 - Reviews of MedTrainer ## Showing most helpful reviews Showing 76-100 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BR Bryan R. COO Hospital & Health Care Used the software for: 1-2 years ### "Turn Key Solution for improved HR management" November 24, 2019 4.0 Overall I've found the company adaptable and keen on educating end-clients. If there's concerns, there's timely report on resolution or timeline of resolution. So the up-front honesty and ownership of a changing product to stay current has been appreciated. Pros Web-Based allowing cloud access and flexibility. It is flexible to create powerful ability to group educate and manage teams. It is also scalable. Cons The education is rather dull for the employees. Powerpoint slides that are redundant often. There's also been clarity issues on some of the content that have since been reported. Review Source RL Raquel L. Administrative Assistant Medical Practice Used the software for: 1-2 years ### "Enjoy using MedTrainer for our Compliance regulations." October 19, 2020 5.0 Enjoy using the program. Very easy to navigate and assign courses. Pros The compliance courses and CPR courses save time from employees having to miss work to complete compliance courses. Cons Would like to be able to see reviewed document and policies that were assigned without having to run a report. Review Source AG Angela G. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Orientation Training DONE" November 26, 2019 5.0 We needed immediate solutions for Orientation training and HIPAA, OSHA compliance are all covered. we were finally able to get electronic documents and keep policies updated and we have monthly checks with the OIG for any exclusions covered without thinking about it. Pros Easy to log in, easy to add your own policies, easy to track, saves hundreds of man hours tracking staff down to complete and sign off on policies. Cons Haven't found anything that needs changes Reason for choosing MedTrainer Ease of use, low cost and everything is in one place for staff. Review Source MB Michael B. office manager Hospital & Health Care Used the software for: 2+ years ### "health care office" November 3, 2022 5.0 we are currently using medtrainer for OSHA, HIPAA compliance and CPR certifications. It is very easy to track when you need to recertify everyone. and the addition of the cpr certification was great being all online Pros very user friendly, easy to use on desktop and mobile device. Cons there is nothing about the system that i can complain about, it is all around great Review Source JF Jessica F. manager Hospital & Health Care Used the software for: 1-2 years ### "Enhancement" November 26, 2019 4.0 Our resource, (Sensitive Content Hidden), is fantastic to work with and very timely! Pros I love the ability to offer courses with audio but wish it provided closed captioning. Cons There are several odd things like when you go to upload an external transcript, the button states "multiple" and not single so you have to drag and drop versus opening a browser to connect to a file. I wish you could pull a report for courses and policies together. I wish the safety section would alert you when you have a document expiring. Reason for choosing MedTrainer Ease of use, fit in with McKesson SDS, and cost Review Source MC Mindy C. Nursing Director Hospital & Health Care Used the software for: 2+ years ### "Education via Medtrainer" November 22, 2019 4.0 We had Healthstream and then did annual reviews via paper modules. We are currently using Medtrainer for our annual reviews and it has been successful for us. Account managers has changes 3 times, but the current account manager - \[SENSITIVE CONTENT HIDDEN\] is helpful and follows up with me Pros Able to do are annual reviews Upload education video's for the staff to view. Upload certificates. SDS sheets Cons We don't use Medtrainer to it's full potential Sometimes it is slow to move through the videos or the application freezes Reason for choosing MedTrainer Cost Review Source LC Lindsey C. MA/Supervisor Medical Practice Used the software for: 2+ years ### "Medtrainer Review " November 22, 2019 4.0 Overall Medtrainer has been great to provide us with the training we need for our staff. Pros I like that we are able to download our documents into the program for easy tracking. I also really like how frequently the Medtrainer representatives reach out to check on our business and to see if they can offer any support. Cons It would be helpful if the Medtrainer program was more familiar with each individual state/county requirements and sent updates and compliance reminders. Reason for choosing MedTrainer Pricing and features. Review Source RG Rosalind G. Director of Human Resources Hospital & Health Care Used the software for: 2+ years ### "Health Care/Risk Management LMS" December 6, 2019 5.0 My overall experience has been good. \[SENSITIVE CONTENT HIDDEN\] has worked to close with us to get it up and running. We have one section that we need to complete ourselves, but \[SENSITIVE CONTENT HIDDEN\] gave us a way to get this set up. Pros Available courses and the ability to record your own training. Cons It would be helpful for it to tie into our HRIS software. Therefore when we hire it will feed in and when we terminate it would take them out of the system. We have to schedule Review Source DE Dana E. Billing/Credentialing Specialist Medical Practice Used the software for: 2+ years ### "Happy Customer" November 17, 2022 5.0 Using Medtrainer has cut down on a lot of time for our Clinics Credentialing needs. By using them, it helps us focus on other aspects and areas of our clinic needs. I would recommend MedTrainer as they have a great team who handle any issues or questions that may come up at any given time. They are quick in responding as well. Pros It is easy to use and user friendly. It has a lot of information you can view at any time needed. Being updated and in the know is important. Cons I haven't found anything that I am not liking about the software. Review Source DZ Daniel Z. Office Manager Medical Practice Used the software for: 2+ years ### "Medical Practice" December 3, 2019 4.0 Pros The best thing about the software is the way you can automate reminders and notifications. This is especially useful for remembering when a license or certification is going to expire, or when classes are due to be retaken. We also appreciate the sheer amount of content the site offers and look forward to using more of it as we grow and diversify our company. Cons The software can seem overly complicated sometimes. Navigating screens and all the sub menus can get tedious sometimes. We also don't like that our account manager seems to rotate and change every month. We originally thought it was due to turnover, but the same account manager have rotated in and out multiple times. It would be nice to develop one relationship with the same person. Review Source AM Amy M. Business Administrator Medical Practice Used the software for: 1-2 years ### "A great tool with potential" November 22, 2019 4.0 It's a great tool. Has some work that needs to be done to meet our expectations. But has great potential. And it makes compliance much easier and less onerous! Pros The ease of pushing out training and documents or policies to be signed electronically. Cons Some of the trainings need some work, edited for spelling errors even. Some of the tools are not intuitive on how to find them or where to even make a change like terminating an employee. We have had too many times where the trainings lag. But the internet on every other program we are using works. Seems to be a MedTrainer issue. Review Source KO Katie O. Charge Nurse Hospital & Health Care Used the software for: 2+ years ### "ASC " November 25, 2019 5.0 Better tracking of learning done. Pros Like that I can make my own courses and run reports on the completed education fairly easily. I like that you are creating a few more ASC specific learning modules. Cons When new courses or features are added, please notify the admins. Review Source JE Jessica E. Office Manager Medical Practice Used the software for: 1-2 years ### "Easy for the office to use" November 25, 2019 5.0 We have utilized MedTrainer to keep us current on California Employer and Employee regulations, OSHA and overall standard of care and training. We are a small company and don't have a formal on boarding class. We use MedTrainer to ensure that all employees are consistently trained. Pros That it keeps track of when everything is due for me once it is set up. My customer service rep is always available to ask questions. Cons Using it as an Admin is challenging for me. I typically have to call and have someone walk me thru the program. I do the Admin portion so infrequently that it makes it challenging. Review Source VR Verified Reviewer Assistant operations manager Medical Practice Used the software for: Less than 6 months ### "Super useful training software!" January 31, 2020 5.0 Pros It's very easy to use Medtrainer since all the training is easily accessibly to both the users and the administrator. The interface is alright but the customer support is top notch Cons There were a few reports that are tricky but customer support is very helpful Review Source AS Ann S. Administrator Hospital & Health Care Used the software for: 2+ years ### "our experience" December 3, 2019 4.0 Ease in assigning and tracking progress, had some difficulties with reports, generally a good experience. The courses need to be updated on a regular basis. There are big gaps in my needs for education for my staff. When I inquire about them I am told I can upload my own education, but having the education set up already is what I am paying for Pros ease in assigning courses and tracking them Cons many things are not particularly intuitive. The reports are not titled in a way that makes it easy to choose what you are looking for Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) their product was not as easy to use Review Source CH Claire H. Asst Clinical Administrator Medical Practice Used the software for: 1-2 years ### "Well done" December 9, 2019 5.0 This is a product of great value that provides us ease of keeping SDS binder online instead of a physical one. Easy access, continuous updates. Great product. Pros McKesson items you order automatically update. This is the best feature for us because we do not have to manually enter every item we order. Wonderful feature. Cons I have to fill in this box no cons Reason for choosing MedTrainer McKesson recommended. We did research other options, do not remember the names of those vendors. Bottom line Med Trainer was integrated with McKesson products and the best price. Review Source FP Fran P. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "MedTrainer review" November 22, 2019 5.0 It has been very favorable. When I contact customer service everyone has been very helpful. I wish there was a manual, as most of my questions are concerning adding new employees as we don't do that too often. Pros Ease of use, plus reporting. I know when an employee has completed his/her work and who needs additional training when they can't seem to pass Cons Some of the questions in the courses are redundant. Reason for choosing MedTrainer cost Review Source MD Melissa D. pRACTICE ADMINISTRATOR Health, Wellness and Fitness Used the software for: 1-2 years ### "USER" December 6, 2019 3.0 Pros TRAINING, AND OVERAL USE OF THE ITEMS WAS GOOD Cons NOT ENOUGH VIDEOS NEED MORE OPTIONS FOR THEM Review Source JM Jean M. ASC Administrative Manager Medical Practice Used the software for: 2+ years ### "Awesome Product for a Small Medical Practice" December 6, 2019 5.0 I've always received great communication from Medtrainer and absolutely recommend the product for compliance tracking. Pros Tracking! Also, flexibility in how and what to track. Cons Some providers use the same email for administrative reasons. I can't place in the employee profiles the same email, which is an issue. Review Source JC JILL C. VP, Human Resources Hospital & Health Care Used the software for: 2+ years ### "Excellent Product and Customer Service" July 2, 2019 5.0 MedTrainer is a great tool. I've recommended it to several HR colleagues. The customer support provided is also outstanding. I can't say enough great things about MedTrainer or their service! Pros Easy to use system that is great for all levels of users Cons Need more training on management-related items Review Source Response from MedTrainer September 23, 2019 Thanks so much Jill for taking the time to leave us a review! We're so happy to know that Platinum Dermatology Partners has benefited from MedTrainer, and that your users are finding it easy to use. We're always adding new course content, features, and making improvements to the platform, and I will pass along your feedback on management-related training for future consideration. Thank you again for this review, and for allowing us the opportunity to serve your organization. MP Monique P. Credentialing Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Credentialing and Compliance Analyst" December 2, 2019 4.0 This feature of Medtrainer for incident reporting has allowed for our Health Center to better track, follow up and close out open items as it relates to incidences that have taken place here at the Health Center. Visibility across the entire organization allows for quick and timely resolution on urgent matters. Pros Ease of use. Ability to reset users Modules available for training and tracking completion Cons Adding content to an incident after it is opened and assigned. Review Source DS Dana S. OR manager Hospital & Health Care Used the software for: 2+ years ### "Software review " November 23, 2019 5.0 It’s great. Pros The modules and ability of the staff to log on and do them without a lot of issues Cons It’s difficult of navigate from an admin side of things. It’s hard to pull reports for employee charts on modules completed. Reason for choosing MedTrainer The ease of completing them in the computer Review Source EP Erin P. HR Manager Hospital & Health Care Used the software for: 2+ years ### "Okay for the price" November 27, 2019 3.0 Ok Pros Lots of trainings to pick from and easy to add new staff. Cons Impossible for their software to support an annual training roll out. Staff not know how to help. Trainings get stale as they never change them year to year. Review Source TB Theresa B. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Yearly training" December 6, 2019 4.0 For the most part it's a good asset for us. Some bugs still need to be worked out, but we like it. Pros Its pretty easy to go through once a year, and online is much better than paper. Cons System not letting you move to the next section, and when completing a section it shows not done!! Review Source VR Verified Reviewer Board Member Hospital & Health Care Used the software for: 1-2 years ### "Easy to use! " March 21, 2019 4.0 Really like it so far! Pros MedTrainer has been very easy to use! Training notifications and videos have been easy to create, monitor and alert staff when need to be done. Easy to track who has completed their tasks and manage employee files. Cons The videos are a tad generic, but they serve their purpose, and better than what we used before. 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