# Page 2 | MedTrainer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MedTrainer the right Credentialing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176583/MedTrainer/reviews --- MedTrainer 4.3 (148) [View alternatives](https://www.capterra.com/p/176583/MedTrainer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of MedTrainer ## Showing most helpful reviews Showing 26-50 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Lisa B. HIM Manager Medical Practice Used the software for: 2+ years ### "My Go To Program!" September 5, 2025 5.0 MedTrainer is amazing! To be able to have access to multiple tasks all in one program has been a blessing. Pros Being able to place multiple pieces of required information in one place. From credentialing, employee tracking, training, education credits, to policy and procedures, the options are in abundance. Cons Would like to see a training repository on the operation of and the different functions of MedTrainer available when needed to reference/refresh. Review Source ZL Zoey L. Management Hospital & Health Care Used the software for: 2+ years ### "Easy, simple and straightforward " July 4, 2025 5.0 Overall, it’s a good system. I need to learn more of its capabilities but so far it’s great and I haven’t had much training. All self taught Pros Simple to use, very straightforward. Running reports are easy, uploading certifications and other policies is great. Cons Company is not using it to its full experience. I wish there was an easier was to search without multiple clicks. Review Source Response from MedTrainer July 10, 2025 That's fantastic to hear! We're thrilled you're finding the system easy to use and that features like report generation and uploading certifications are helpful. We're always looking to improve, and our customer success team would love to help you explore more of MedTrainer's capabilities when you're ready. Thanks for the great feedback! NM Nancy M. Credentilaing Human Resources Used the software for: 2+ years ### "Credentialing Coordinator" July 14, 2025 5.0 I have a really good experience overall. It makes keeping track of everything easier for me and i don't lose info. Pros I like that i can include a lot of info on enrollments and track it. I also like that i can get reports i need. Cons I don't like that it is constantly changing. Sometimes the system can become very slow or crashes out. Review Source AW Ashley W. Clinical Educator Hospital & Health Care Used the software for: 6-12 months ### "MedTrainer is a Must Have!" July 14, 2025 5.0 Overall, I've had an extremely pleasant experience with MedTrainer. Working in our Compliance and Education, I like the ease of use, the organization and details within the program. Using MedTrainer is a breeze. Pros What we like most about MedTrainer is not only the ease of use, but if you have any questions their team is right there to help every step of the way. Cons I've yet to come across something that I don't like about the system. Anytime that you have questions the support team is there to help you and walk you through. Switched from [Healthcare Compliance Software](https://www.capterra.com/p/33388/HIPAA-Compliance-Software/) Just about 1 year ago, if not a little more. Review Source NH Nikki H. Accreditation Specialist Medical Practice Used the software for: 2+ years ### "Nimkee Clinic" July 7, 2025 5.0 Pros The user-friendly platform is a pleasure to use, and I appreciate how easy it is to navigate the onboarding process for new employees. Cons I don't specifically care for the incident reporting system. It's often difficult to navigate for our employees, especially with multiple departments. Review Source Response from MedTrainer July 10, 2025 We're delighted to hear that you find our platform user-friendly and the onboarding process smooth for new employees. We understand your concerns about the incident reporting system and appreciate you bringing this to our attention. We're always working to improve our user experience, and your comments will help us identify areas for enhancement. NM Nikki M. Business Development Health, Wellness and Fitness Used the software for: 2+ years ### "Good, not great" July 7, 2025 3.0 Quick responses when issues arise. Mostly user-friendly for annual trainings and new hires. Policy assignment and tracking is very useful. Pros Ease of use and assignment for annual trainings, assignment of policies, license and CPR tracking, etc. Cons Used to be more user-friendly, but now you have to hunt and search for things a bit. QuikCred is not worth it. Review Source Response from MedTrainer July 10, 2025 Thank you for your positive feedback on our platform's ease of use and our quick response times. We understand that our rapid improvements can sometimes make it challenging to locate features. We recommend visiting our Support Center to stay updated on new rollouts and learn how to utilize them effectively. GC Gabby C. RN Hospital & Health Care Used the software for: 6-12 months ### "MedTrainer review" May 28, 2025 4.0 Pros MedTrainer is a great site to use for uploading modules that align with hospital policies and regulations. Cons MedTrainer can be slow to upload certain content. The calendar on the student dashboard does not update to the latest class dates available. Switched from [HealthStream Learning Center](https://www.capterra.com/p/232229/HealthStream-Learning/) Not sure, I was not in charge of choosing the program Review Source Response from MedTrainer June 2, 2025 Thank you for the feedback! We’re glad to hear that MedTrainer is helping with uploading and aligning content to your hospital’s policies. We appreciate the note on content upload speed and calendar updates. We’ll pass this along to our product team as we continue making improvements. MA Mirela A. Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "Great Product and Service!" April 18, 2025 4.0 Great team of people that are always eager to help and answer any questions we have. Pros MedTrainer is a great all-in-one compliance software tracker. Cons The Incident Module needs to be updated to be more customizable for the clients they serve. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing MedTrainer It was less expensive and had a more robust training platform. Review Source MH Marilen H. Director of Nutrition Education and Training Hospital & Health Care Used the software for: 2+ years ### "Director of Nutrition Education & Training" July 17, 2025 4.0 I'm happy that the company have utilized this platform to accommodate staff training needs. The platform is easy enough to navigate and support services are available as needed. Pros The ability to access our corporate wide trainings in one platform. It also allows us to post our own corporate-specific trainings. Cons The ability to produce reports of course completions. It was a feature before and was disabled. I have to now do individual reports per staff instead of per department. Alternatives considered [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/)[ProProfs LMS](https://www.capterra.com/p/129609/ProProfs-LMS/) Reason for choosing MedTrainer It was a corporate decision. They determined that this platform best fit our needs. Review Source NT Noah T. Compliance Clerk Hospital & Health Care Used the software for: 1-2 years ### "It's Worth Becoming an Expert" July 14, 2025 4.0 Fairly positive. My complaints are so small that it does not take away much from the experience, personally Pros I like it is as helpful as you want it to be. The deeper you get into its functionality, the more use you get out of it for your company Cons It is not as customizable as I would like it to be at times. I would like to expand the SDS binder to be more specific to certain roles, just so organization looks a lot nicer Review Source JL Jenn L. Center Adminstrator Health, Wellness and Fitness Used the software for: 2+ years ### "Efficient tool to mange compliance " July 9, 2025 4.0 Pros Easy to use, efficient tool to manage compliance. There are so many features to use and explore. My experience has been great. Cons no complaints, still learning the product. so far so good. The only issue I have had is onboarding a new employee that has worked at another location. Review Source VG Vanessa G. Training Compliance Specialist Individual & Family Services Used the software for: Less than 6 months ### "Utilization feedback " May 27, 2025 5.0 Pros I love that medtrainer classifies some of the trainings under compliance/regulatory categories, as this is what my agency cares the most about, so it's easy to look for those particular courses and maintain them as a learning priority. Cons I would love for medtrainer to have more behavioral health courses, as well as HR-employee development and wellness courses. Review Source Response from MedTrainer June 2, 2025 We understand the need for a wider variety of courses and please note our learning team is continuously working to expand our course library based on user feedback and industry needs. Your suggestions are valuable and will be taken into consideration as we develop new content. TM Tasha M. Regional Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Medtrainer! Great for your business" July 8, 2025 5.0 Great! The support team has been very helpful and great resource . Overall, the program is very user friendly. Pros Easy access to courses for staff. Also great reports for OSHA regulations! Highly recommend to all businesses. Cons When assigning courses there are two due dates that can get confusing. The excessive emails when an employee has completed a course Review Source Response from MedTrainer July 10, 2025 We're happy that our MedTrainer courses have assisted your organization in maintaining compliance and that you feel supported by our teams. To clarify, each course has both a due date and an expiration date. The due date indicates the ideal completion timeframe, while the expiration date signifies the absolute last day the course can be accessed. We hope this explanation addresses your concerns. Please don't hesitate to reach out to your Customer Success Manager if you have any further questions. JL Joanna L. ASC Manager Hospital & Health Care Used the software for: 6-12 months ### "ASC Manager" May 22, 2025 5.0 Overall, it was really great using MedTrainer. The customer service team is always available whenever a question or concern came up. Pros Very easy to navigate and user friendly. There were plenty of different courses that benefited each department. Cons What I liked least about MedTrainer is that some of the videos were too long and not very informative. Review Source Response from MedTrainer June 2, 2025 We're really sorry to hear that some of the videos felt too long and didn't give you enough information. We try to keep things shorter than other learning platforms, but your feedback is super important to us. It helps us make our courses better and more interesting. We appreciate you letting us know! RF Robin F. ASC Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great training site" July 8, 2025 5.0 So far experience remains good and we continue to use it, i have not found a better value out there yet. Pros Education is great and has good variety of subjects and they keep you engaged with testing throughout. Cons Setting up the trainings, is a little difficult but doable and you can track who has not done there training and reassign as needed. Review Source Response from MedTrainer July 10, 2025 Thanks for the great feedback on our engaging education and platform value. We're actively improving the training setup and offering onboarding paths to automate course assignments by role, location, or department. Contact your CSM for help with these features or any questions. ND Nikki D. Credentialing and Enrollment Expert Hospital & Health Care Used the software for: Less than 6 months ### "I Really Really Like this Product " February 5, 2025 4.0 Sales rep was tenacious, but worked within the budget I presented and connected me with a great trainer. A perfect software that meets the needs of every client doesn't exist, however, MedTrainer comes close with the housing of sensitive information Pros Ease of use - the dashboard is a great feature and one I can provide to my clients as enrollments are submitted and tracked. Cons I was hoping the software would allow upload forms to be automated to stop the copy/paste strategy. This is the ONLY disappointing feature I've come across and I hope they will add this functionality in the future to be a true "one stop shop" Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) I wanted something presentable that I didn't have to build with a template - and MedTrainer gives me this; I am able to give my clients a view into the process of their enrollments where I couldn't do either with SmartSheet without spending hours I don't have - MedTrainer does this automatically Review Source AG Angelia G. Director of RCM Health, Wellness and Fitness Used the software for: 1-2 years ### "Medtrainer" January 9, 2025 3.0 We purchased it for education opportunities and for document management. So far, we like it. Pros The pricing structure and the bidirectional interface. Cons There were not very many automations and webcrawler options. Review Source MS Monica S. Provider Hospital & Health Care Used the software for: 6-12 months ### "MedTrainer for CE " April 4, 2025 4.0 Pros Organized, easy to find where things are and due dates Cons Nothing stands out to me as negative, very user-friendly Review Source Response from MedTrainer April 15, 2025 Hi Monica, Thank you so much for your feedback! If there is anything that we can do to improve your experience with MedTrainer, please let us know! Ashlie C. Nurse Administrator Hospital & Health Care Used the software for: 1-2 years ### "Efficiency Improvement" November 22, 2019 5.0 Risk management has been more organized. I also utilize the organization functionality to perform my own credentialing. I used to have an excel document where every medical staff member had their credential expiration date listed and I had to manually keep up with this. With Medtrainer, I am able to run a report as often as I would like and the credentials that are valid, expiring, or expired will populate in an excel document. My staff love that the program can be accessed from anywhere, including their mobile device. My learning compliance has increased since implementing the system. Pros Medtrainer has endless functionality that can enhance many areas of ones practice. I personally do not utilize the program to its fullest potential, but what I do use the program for has saved my valuable time and helped me stay better organized. I love the incident reporting component. My staff are able to complete incident reports easily and they are more timely then on paper. Enforcing time restrictions for incident reporting is also easier. Cons There are some attributes that are not user friendly and you have to either know for sure how to access the functions as opposed to "figuring it out". Thankfully, the support line is very knowledgeable and they are able to explain how to do something quickly and easily. Assigning the learning courses can be challenging and re-assigning courses is not user friendly. Review Source Vivian E. Quality Manager Hospital & Health Care Used the software for: 1-2 years ### "Overall 4/5 Stars!" November 10, 2022 4.0 Pros I like the online trainings aspect of MedTrainer the most. We have never run into a problem when wanting a e-course that wasn't already there. We also use the credentialing aspect to house all our files. It is easy to use and has great features (i.e. color coding for documents that need updated). Cons The incident reporting system is easy to use, but with some quirks. The setup for it, is complicated and didn't perform as we had expected. The incident form is customizable (great feature), but with how our system is set up, it requires the user to escalate each incident submitted, which has become an issue. Review Source JF Jennifer F. Executive Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Great user-friendly platform" December 1, 2022 5.0 Our overall experience with MedTrainer has been great. There are very little cons and countless pros to using their system. Pros I really love how easy MedTrainer is to use and navigate for both the 'students' and the 'admins'. It makes assigning courses, training documents, and protocols super easy. Using MedTrainer as a LMS has been a great success for us. Cons There are some delays in getting support from the customer service team (not all answers are received within 24-48 hours). Sometimes the system does have some lag and it can take some time to update a course, training document, or bundle. I also wish we had the opportunity to create and generate our own custom reports for analytics. Review Source SC Stephanie C. Training Director Hospital & Health Care Used the software for: 6-12 months ### "Best Decision " December 6, 2019 4.0 We have better reports, the ability to track internal and external transcripts within one platform; minimizing paper forms to file and manually track in spreadsheets. We were able to import clinical competency forms, policies, procedures and other important documents employees acknowledge. This has been very helpful with regulatory accreditations. Reports are quick and painless compared to other learning management systems. Pros The admin, super admin and end-user functionalities are easy to use. The software allows our organization to store and track various content while minimizing paper documents and maintain version control. This ranges from competencies, policies, procedures, basic life support, and mandatory reporter training. We are evaluating other internal processes to maximize the software, reduce manual labor and re-work. We have the best customer support from our account manager, \[SENSITIVE CONTENT HIDDEN\], who always responds in a timely manner. He truly makes us feel like we are his only customer. Cons The 3 week time frame for customized courses. Switched from [HealthStream Learning Center](https://www.capterra.com/p/232229/HealthStream-Learning/) MedTrainer offered more customization beyond annual course assignments. We were able to house and track many things within one system. Review Source JU Jamie U. Manager of Clinical Services Medical Practice Used the software for: 2+ years ### "A great resource for any group in the Healthcare industry! " October 21, 2022 5.0 Medtrainer allows for an ease of use and offers many different courses that are required by healthcare professionals. I can assign courses for the staff to take at their leisure or give them an end date. I can also assign to repeat in one year automatically. I find this very helpful. We also have our MSDS inventory on this site. Pros We are a large medical group who has many employees that need to stay current with their CE's, HIPAA, and blood borne pathogen requirements. Medtrainer allows for an ease of use and offers many different courses that satisfy these needs. Cons I have not found any issues with the software and we have been using this company for over 5 years. Review Source DB Debbie B. Accounting Manager Medical Practice Used the software for: 1-2 years ### "MedTrainer" July 2, 2019 5.0 With Med Trainer we can easily assign training to employees and follow up on completion. We can also track training received outside of Med Trainer. The interface with ADP has eliminated data entry for new hires. We go right to assigning training. SDS management has always been a problem. We now have easily accessible binders on line. The link with McKesson captures over 90% of our new SDS sheets. We finally have an efficient way of tracking our contracts. We can easily view a copy. Med Trainer notifies us when a contract is about to expire. Everything we have tried with Med Trainer has been a time saver. We are much more efficient now. Pros It easily manages many time consuming tasks. Cons It needs more flexibility in security assignments Review Source Response from MedTrainer September 24, 2019 Debbie we truly appreciate you taking the time to leave us this review, and so happy to know that MedTrainer has freed up more time and streamlined your onboarding with our ADP integration. And our consistent updating of McKesson SDS seems to be working great for you as well! I will forward your feedback on to our development team about flexibility in security assignments, and maybe we can improve this feature in the future. It's feedback like this that helps us continue to make MedTrainer better, easier, and more effective for customers like you. Thank you so much again! MC Marcie C. Corporate Compliance Officer Medical Practice Used the software for: 1-2 years ### "Great customer service for all-inclusive product" October 24, 2022 5.0 Medtrainer has been a great addition to our organization. We can now keep track of who has not completed their training. We can also do targeted training. Compliance is much easier now. Pros The installation was very easy. You have a dedicated customer service rep that helps you through all the modules and you can access the rep any time you need them. They are very responsive. Cons We keep having problems with the course not completing in the system but the customer service rep has escalated our issue and hope to have resolved soon. Reason for choosing MedTrainer Medtrainer had all the features we wanted, policy and contract management, learning management, compliance, ability to do our own courses, SDS, exclusion report monthly, and even BLS on line. 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