# MedTrainer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MedTrainer Software - reviews, pricing plans, popular comparisons to other Credentialing products and more. Source: https://www.capterra.com/p/176583/MedTrainer --- # MedTrainer Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MedTrainer ## What is MedTrainer? MedTrainer credentialing software simplifies all parts of the process from document collection and primary source verification to enrollment and privileging. Electronic provider document requests make it easy to get everything a credentialer needs. Everything is organized in a provider profile with completion percentages to quickly identify missing information. Automated license verification and exclusions monitoring save time and keep you compliant. Enrollment workflows keep you on track and top-of-mind with payers. Use the dashboards and reporting to quickly identify gaps in your process and areas where you can improve. Privileging is simplified with online privilege delineation forms, ability to request peer references, and built credentialing packets. MedTrainer is preferred by healthcare professionals who want the best credentialing experience. ## What is MedTrainer used for? [Training](https://www.capterra.com/training-software/)[Credentialing](https://www.capterra.com/credentialing-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 148 user reviews Reviews sentiment Positive 86% Neutral 6% Negative 7% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MedTrainer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://medtrainer.com&name=MedTrainer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MedTrainer 4.3 (148) VS. [4.6 (5,127)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (148) Ease Of Use 4.7 (320) Value For Money 4.2 (132) Value For Money 4.5 (303) Customer Service 4.4 (144) Customer Service 4.6 (282) ## MedTrainer alternatives [4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [KodeKloud](https://www.capterra.com/p/239528/Kodekloud/) [4.8 (320)](https://www.capterra.com/p/239528/Kodekloud/reviews/) Starting price $330.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239528/Kodekloud/) Highest Rated [Whizlabs](https://www.capterra.com/p/10005784/Whizlabs/) [4.9 (254)](https://www.capterra.com/p/10005784/Whizlabs/reviews/) Starting price $16.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005784/Whizlabs/) [View all alternatives](https://www.capterra.com/p/176583/MedTrainer/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Course Management 4.4 (20) 95.00% of 20 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Tests/Assessments 4.9 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Compliance Tracking 3.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Learner Portal 4.5 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Learning Management 4.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Organize and track educational activities Training Management 4.8 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs MedTrainer 123 features Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Assign issues and tasks based on availability or required skills Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Collect, track and store acknowledgements that policies have been read and understood Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Supports learning paths that combine in-person classes with online/virtual courses Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Maintain personal certifications/qualifications AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Manage a group of members established for coordinating plans, programs, or other initiatives Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Software specialized for corporate use Investigate and take action at root cause or error in processes to prevent recurring issues Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Interpret, identify and extract specific data points, pattern and insights from documents Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Software specialized for companies that sell courses/content Reminders sent via email Manage the enrollment and onboarding of all new members and accepted applications Guidelines for conforming to environmental laws, regulations and requirements Track and manage expiration of various items including products, warranties, licenses, and contracts Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Software designed for the healthcare industry Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Track student's scores and grades on course materials Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Guidelines set by the International Organization for Standardization Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards. Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Access software remotely via mobile devices Access for students to complete learning materials on mobile platforms Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Ability to fill out and submit application forms on the web Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Generative AI models can create personalized recommendations for users based on their preferences and behavior. Create new policies or alter existing policies A repository of all past and existing policies Create, manage, and track policies and procedures within an organization Group policies by type for easy classification and discovery Train and educate employees on existing and/or new procedures and policies Streamlining repetitive tasks and activities through automated and predefined workflows Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Identify and orchestrate execution of actions needed to restore systems to optimal conditions Timed notification for any upcoming task, deadline, appointment, or activity Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Software designed for companies who offer training programs to clients Track employee/learner's progression through training programs Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Classes/sessions accessible via web browser of built-in video conferencing Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (148) 4.1 Based on 148 reviews ## Pricing Value for money 4.2 (132) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/176583/MedTrainer/pricing/) Value for money 4.2 (132) 4.2 Based on 132 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (144) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (144) 4.4 Based on 144 reviews ## User reviews Overall rating 4.3 Based on 148 reviews Filter by rating 5(83) 4(45) 3(9) 2(1) 1(10) Mentioned topic Sorted by most recent Kristin H. owner Medical Practice ### "Great Compliance and Credentialing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 9, 2026 We have had a great overall experience with MedTrainer and definitely feel audit ready with their compliance program. Pros MedTrainer is great for compliance checking for our healthcare practice. One feature they have is AI which does make working on their platform easier! We use MedTrainer for credentialing as well. Cons MedTrainer assigns you a specific representative to use- sometimes the customer service isn't as fast as I would like for credentialing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2026 We're thrilled that MedTrainer is helping your organization feel audit-ready and that our compliance program and AI features are delivering real value. We're glad you're using the platform for both compliance checking and credentialing. We appreciate your feedback about response times on credentialing support and will ensure our team addresses this. Your success is our priority. Thank you for choosing MedTrainer! NW Nicole W. Program Director Mental Health Care ### "DO NOT RECOMMEND " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 20, 2025 Overall experience was not worth the cheaper price, it hindered the overall point of the need, low quality customer service, poor sales tactics. Would not use again and would not recommend to others. You get what you pay for. Just pay for Relias. Pros I liked what the sales guy sold me on, which I never got. Now that I am trying to leave he said he will get it for me. Such as the specific trainings I need for my patient population, state and federal requirements and accreditation requirements. Cons Pretty much everything. I was sold a lie. I did not find it to be user friendly. But that could have been because I was told I was getting something I was not. So when I looked for those functions to teach myself, they were not there. When I asked questions, I was met with responses like "did you watch that training video" and I sure did. Medtrainer was not helpful in any of the trainings I specifically needed for my business even though it was a cheaper option than most and sounded great during the sales pitch. When following the contract on how to cancel our services. We were locked in for one year, then after that it went month to month, we would need to provide a 30 day notice of termination of services, then Medtrainer would send you a termination of services survey. I did all of those steps, they sent me the survey, completed that, then after was met with "oh you did not read the fine print and we actually signed you into an other year actually automatically" Then was offered we can add those specific trainings you would like. I asked "The ones I was told were available to me to begin with and the templates for policies and procedures I was told that were available to me too that are not there". My business barely used Medtrainer and it did not fulfill the our need but we paid for it for one year. Alternatives considered [Relias](https://www.capterra.com/p/179573/Relias/) Reasons for choosing MedTrainer Sales pitch was great and seemed promising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lisa B. HIM Manager Medical Practice ### "My Go To Program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2025 MedTrainer is amazing! To be able to have access to multiple tasks all in one program has been a blessing. Pros Being able to place multiple pieces of required information in one place. From credentialing, employee tracking, training, education credits, to policy and procedures, the options are in abundance. Cons Would like to see a training repository on the operation of and the different functions of MedTrainer available when needed to reference/refresh. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Marilen H. Director of Nutrition Education and Training Hospital & Health Care ### "Director of Nutrition Education & Training" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2025 I'm happy that the company have utilized this platform to accommodate staff training needs. The platform is easy enough to navigate and support services are available as needed. Pros The ability to access our corporate wide trainings in one platform. It also allows us to post our own corporate-specific trainings. Cons The ability to produce reports of course completions. It was a feature before and was disabled. I have to now do individual reports per staff instead of per department. Alternatives considered [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/) [SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/) [ProProfs LMS](https://www.capterra.com/p/129609/ProProfs-LMS/) Reasons for choosing MedTrainer It was a corporate decision. They determined that this platform best fit our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nancy M. Credentilaing Human Resources ### "Credentialing Coordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2025 I have a really good experience overall. It makes keeping track of everything easier for me and i don't lose info. Pros I like that i can include a lot of info on enrollments and track it. I also like that i can get reports i need. Cons I don't like that it is constantly changing. Sometimes the system can become very slow or crashes out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NT Noah T. Compliance Clerk Hospital & Health Care ### "It's Worth Becoming an Expert" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 14, 2025 Fairly positive. My complaints are so small that it does not take away much from the experience, personally Pros I like it is as helpful as you want it to be. The deeper you get into its functionality, the more use you get out of it for your company Cons It is not as customizable as I would like it to be at times. I would like to expand the SDS binder to be more specific to certain roles, just so organization looks a lot nicer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Ashley W. Clinical Educator Hospital & Health Care ### "MedTrainer is a Must Have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2025 Overall, I've had an extremely pleasant experience with MedTrainer. Working in our Compliance and Education, I like the ease of use, the organization and details within the program. Using MedTrainer is a breeze. Pros What we like most about MedTrainer is not only the ease of use, but if you have any questions their team is right there to help every step of the way. Cons I've yet to come across something that I don't like about the system. Anytime that you have questions the support team is there to help you and walk you through. Switched from [Healthcare Compliance Software](https://www.capterra.com/p/33388/HIPAA-Compliance-Software/) Just about 1 year ago, if not a little more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Lisa F. Manager Health, Wellness and Fitness ### "Medtrainer review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2025 It has been an overall good experience in the few years our practice has been using Medtrainer and I hope the practice decides to stay with this program! Pros Medtrainer is easy to use, both at the administrative level and the student level. The dashboards are easy to read/understand/navigate. Cons Inability to run reports easily. Our organization is large and split into multiple divisions. I used to be able to run (at any time) an easy report showing me who had open coursework to complete. Now I don't have that ability to do so easily. Switched from [Healthicity Compliance Manager](https://www.capterra.com/p/156138/Compliance-Manager/) Company chose a different compliance platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jenn L. Center Adminstrator Health, Wellness and Fitness ### "Efficient tool to mange compliance " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 9, 2025 Pros Easy to use, efficient tool to manage compliance. There are so many features to use and explore. My experience has been great. Cons no complaints, still learning the product. so far so good. The only issue I have had is onboarding a new employee that has worked at another location. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Miriam L. Director Health, Wellness and Fitness ### "Medtraining rating " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 8, 2025 My overall experience with Medtrainer is that it is an awesome system. Having one area to track employee information, trainings, licenses as well as having the capability of assigning policies is a game changer. It is definetely an awesome system. Pros I love the course authoring tool. Haing the ability to create our own training modules is excellent. Cons Modules don't always work. The response time from our service rep should improve. And the response time for tickets should improve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2025 We love that MedTrainer is effectively meeting your organization's needs and helping you maintain compliance. We sincerely apologize that our support team has not met your expectations and will be sure to relay this feedback. Our team is dedicated to providing quick and helpful responses. [View all Reviews](https://www.capterra.com/p/176583/MedTrainer/reviews/) Popular comparisons [KodeKloud vs MedTrainer](https://www.capterra.com/compare/176583-239528/MedTrainer-vs-Kodekloud)[Whizlabs vs MedTrainer](https://www.capterra.com/compare/176583-10005784/MedTrainer-vs-Whizlabs)[Connecteam vs MedTrainer](https://www.capterra.com/compare/153140-176583/Connecteam-vs-MedTrainer)[Google Classroom vs MedTrainer](https://www.capterra.com/compare/176583-186631/MedTrainer-vs-Google-Classroom) [INE vs MedTrainer](https://www.capterra.com/compare/176583-229833/MedTrainer-vs-INE)[Moodle vs MedTrainer](https://www.capterra.com/compare/80691-176583/Moodle-vs-MedTrainer)[360Learning vs MedTrainer](https://www.capterra.com/compare/176583-230567/MedTrainer-vs-360Learning)[Forma LMS vs MedTrainer](https://www.capterra.com/compare/135235-176583/Forma-Lms-vs-MedTrainer)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)