# Google Meet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Google Meet the right Meeting solution for you? Explore 12110 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176572/Google-Hangouts/reviews

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Google Meet

4.5 (12110)

[View alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Google Meet

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

Versatile colleague communication platform

96% positive reviews out of 862

Most reviewers describe colleague communication as seamless, enabling instant, location-independent interaction across devices and departments.

Umer B

Process Associate, 1,001 - 5,000 employees.

"The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds."

High dependency on strong internet

71% negative reviews out of 858

Most reviewers find internet connection is critical, with slow or unstable networks causing frequent lags, freezes, and dropped calls.

Zach P

Marketing Coordinator, 501 - 1,000 employees.

"There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite resource-heavy on your computer and can sometimes cause lag issues if you don't have a fast upload/download speed from your internet provider."

Remote team collaboration tools

95% positive reviews out of 794

Most users report team collaboration is enhanced by real-time messaging, file sharing, and integration with Google Workspace applications.

Bien C

Systems and Service Operation Analyst, 10,001+ employees.

"Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration."

Frequent video quality problems

57% negative reviews out of 708

Some reviewers indicate video issues include lag, blurry visuals, and instability, especially with larger groups or weaker connections.

Claudia J

Content creator, 1 employee.

"Bad quality of video and audio, sometimes week connection makes it almost unusable, and it sometimes crashes"

Free and affordable pricing

96% positive reviews out of 675

Most reviewers indicate pricing is highly valued, offering robust free features and cost-effective paid options for individuals and businesses.

Erica M

Administrative Assistant, 2 - 10 employees.

"Overall, I love the ease of Google Meet and I love how they have free plans available that still have most of the great features they offer."

Audio reliability and control limitations

57% negative reviews out of 600

Some reviewers describe audio issues such as glitches, echo, difficulty muting participants, and inconsistent microphone detection during meetings.

Kelley C

Project Manager, 5,001 - 10,000 employees.

"The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)."

## Showing most helpful reviews

Showing 1-25 of 12110 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Megan C.  
Founder and CEO  
Biotechnology  
Used the software for: 1-2 years

### "Great Option for a Startup"

May 2, 2026

4.0

I am happy with my overall experience with Google and Google Meet. I trust their products and I am grateful that it continues to get upgraded and expanded features.

Pros

I am grateful for the value for money option and the easy of setting up meetings. The background options are great - they look realistic and they're beautiful.

Cons

My least favorite thing about Google Meet is the random poor quality of the meeting, probably happening about 20% of the time.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Google Meet

It was more expensive to go with Zoom and everyone seems to be familiar with Google Meet.

Review Source

RV

Rakhi V.  
QA  
Information Technology and Services  
Used the software for: 1-2 years

### "Google Meet"

April 15, 2026

5.0

is a solid tool that does what it needs to without overcomplicating things. The tight integration with Google Workspace is genuinely convenient if you're already using those tools day to day. It's not perfect for every use case but for straightforward meetings it's dependable and easy enough that there's barely any learning curve.

Pros

The Google Calendar integration made joining meetings seamless since the link was always right there without having to search for it. The interface was clean and simple which made it easy to focus on the meeting itself rather than figuring out the tool. Connection quality was also consistently reliable even when my internet wasn't at its best.

Cons

Breakout rooms felt clunky and weren't as smooth to manage compared to other platforms I've used. The engagement options during larger calls were pretty limited and I found myself wishing there were more ways to interact. Background noise cancellation was also inconsistent and sometimes let through more than it should have.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Slack often gets disconnected and I have audio issues in it

Review Source

VR

Verified Reviewer  
Job Coach, Career Counselor  
Consumer Services  
Used the software for: 2+ years

### "Google Meet is a free way to host video meetings and conferences/webinars!"

April 9, 2026

3.0

Pros

It's straightforward to use. The video and audio work fine, and it functions fine as a video conferencing software. There are virtual background options. It's free with a Google account, and there are no limitations to meeting times as far as I can tell. Sharing files within meetings is simple and easy.

Cons

It uses a lot of computer memory when running, so it can make older laptops run their fans to keep from overheating. Most people in the corporate world are used to Zoom by now, and Google Meet is not quite as robust.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

One company I work with chose Google Meet; a previous and other companies use Zoom

Review Source

VR

Verified Reviewer  
Vice President  
Financial Services  
Used the software for: 2+ years

### "Perfect for smaller meetings"

March 16, 2026

5.0

Simply put I love it. It's perfect for quick meetings with my team and clients. Everything happens within the application without a lot of confusing menus.

Pros

Very easy to use and because it runs from your browser you don't get stuck outside your meeting while the app updates. Light and very smooth experience. Very simple controls and paired with a Google Workspace subscription you have a lot of controls of things you share within Meet.

Cons

Less participant control for the host as compared to other online meeting applications. Also there is no option for remote control of participant's screen. Works best if you have multiple screens but if you do this is perfect.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Google Meet

I use both Zoom and Meet however, Meet is preferrable for quick meeting for clients.

Review Source

VB

Violet B.  
Artist Representative  
Arts and Crafts  
Used the software for: 2+ years

### "Loyal Google Meet Customer!"

April 24, 2026

5.0

I started using Google Meet when Zoom got overwhelmed with new users in 2020. That platform had begun to glitch on me so I looked for something else that was affordable, user friendly and reliable. Google Meet served all my needs as a small business owner and helped keep my business flowing through the chaotic times of Covid and after I moved away from where the bulk of my clients' live.

Pros

Google Meet is beyond user friendly and supplies multiple functions for small business owners like myself. It's easily accessible and incredibly affordable!

Cons

There's actually nothing that I would change about this platform right now. It met all my needs and allowed me to continue serving my clients even when I moved 1 1/2 hours away AND during Covid!

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom had become too overwhelmed during Covid and I needed a more reliable service during that time.

Review Source

NC

Natalie C.  
Admissions Coordinator  
Education Management  
Used the software for: 1-2 years

### "Can't make a meeting? Use Google Meet! "

March 24, 2026

5.0

Google meet is easy to use, and so convenient. Scheduling, privacy, and additional features like captioning options allow for productive virtual meeting spaces.

Pros

I love how Google Meet easily lets our admissions office meet with students virtually all over the Globe! Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and travel. We are able to edit, and adjust meeting times with ease to help benefit everyone's schedules.

Cons

I really haven't found anything that is not user friendly. I am very pleased with the management and ease of use.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Google Meets better synced with all of our other software.

Review Source

RR

Rachel R.  
Software Implementer  
Computer Software  
Used the software for: 1-2 years

### "Easy and lightweight"

May 8, 2026

5.0

Very happy with this. It's a great, lightweight, free meeting tool that you can use both for personal meetings as an alternative to Skype/Whatsapp, as well as for business meetings.

Pros

Love that it's free, and there are a ton of options, even on the free plan. Easy to use, it's lightweight, and I love that people can easily join from a mobile device. If you have people joining from a bunch of different types of devices, this is a lot easier to use than Zoom. It also allows you to share your screen.

Cons

The free plan doesn't allow Gemini to record meetings. I use an external notetaker, but it would be nice to have Gemini integrated. Additionally, it allows screen sharing... but you can't take control of someone else's computer! Google Meet, we're waiting for that feature!

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Google Meet

It's free - even for longer meetings. I couldn't justify the cost of Zoom.

Review Source

NN

Nabil N.  
IT IS Manager  
Computer Software  
Used the software for: 2+ years

### "Simple and reliable for internal use"

March 26, 2026

4.0

Reliable for day-to-day meetings. Works well within the Google ecosystem but lacks some advanced functionality.

Pros

Easy to use, no install required. Good integration with Google Workspace. Stable for most meetings..

Cons

Limited features compared to other platforms. Can have quality issues on weaker connections. Admin controls are basic.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Google Meet

Better integration with our current Google workspace environments

Review Source

JM

Jenna M.  
Operations  
Design  
Used the software for: 2+ years

### "Love Google "

March 30, 2026

5.0

Love it. I would use over other compeditors. Much easier and more used than Zoom or other similar products.

Pros

Easy to use and syncs with calendar. Most people use it so it's easy to coordinate and sharte with others.

Cons

Don't like how the detaisl pull up on the confirmation email. Could be a little easier to read and see.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom has limits on the free verison and not as user friendly.

Review Source

Harshul S.  
Senior. Technical Support Specialist for Network Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Quick, reliable meetings that just get the job done"

April 10, 2026

5.0

Overall it’s been reliable and simple for day to day work, I use it every day. Most people already know how to join so less time wasted explaining links. We run client demos, internal standups and training sessions without much trouble. Small hiccups with backgrounds, mobile and audio happen but not often. Integration with Google Workspace makes collaboration smoother for our team. Would recommend for teams who want something quick and dependable.

Pros

I use Google Meet for work for daily calls and it just opens fast, no issues. Joining meetings is easy, clients and partners never struggle with links. Video and audio stay pretty stable even when my home wifi is not great. Screen sharing and presenting a window is smooth, no weird freezes. Integration with Calendar and Gmail saves me time when scheduling. Recording and captions are handy for people who miss the meeting.

Cons

Some advanced settings are blocked and takes time to find them when you need. Background blur and effects sometimes behave weird on older laptops. Mobile app misses a couple desktop features and layout can be confusing. Large file sharing during a meeting is limited, you need Drive links instead. Occasional audio echo or lag on certain networks, needs manual fiddling. Permissions can be confusing, once I accidentally left a meeting open to anyone.

Review Source

VR

Verified Reviewer  
SQA Engineer  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Google? Uh-what? Let's Meet!"

December 4, 2025

4.0

Overall I can say that using Google Meet is easier than any other meeting options available in the market since this is a Google product known for integrating each product they put out to each other.

Pros

Google Meet is easy to navigate as long as you have an existing google account. It is also integrated in most third party applications used for work communications.

Cons

The Leave Meeting button is always mistakenly clicked when exiting from screen sharing. These happened to me multiple times and to my colleagues.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

We moved out of Office 365 for business reasons.

Review Source

Aasil I.  
Tax Accountant  
Accounting  
Used the software for: 2+ years

### "Best meeting platform"

August 1, 2025

5.0

best experience. have reffered to many of our clients and staff for internal management and everything.

Pros

I love google meet, it is quite better than zoom and very user friendly. very easy to use and schedule meeting with the clients or internal team.

Cons

i like everything about it. very user friendly platform. use it on daily basis for our meetings interally.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

i enjoyed it because it is very easy to setup and start

Review Source

Mihaela O.  
Affiliate Program Manager  
Management Consulting  
Used the software for: 2+ years

### "Best tool for online meetings. "

August 4, 2025

5.0

I've been using Google Meet for several years now, hosting several meetings every week, sometimes every day, without issues. I've never needed Customer Support and never dealt with any bugs or issues. It's really great. I especially love how easy it is to integrate with Google Calendars, confirm, and schedule meetings, even from your mobile.

Pros

Google Meet is my favorite meeting tool. It's free, easy to use, works better than other tools I've used, doesn't require additional app installations, provides great background options, and makes it easy to share screens, information, and files with the other participants during the meeting.

Cons

It's difficult to find faults. I like everything about it, from the friendly interface to the lovely backgrounds, intuitive menu, and streamline functioning.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Costs and usage limitations, calendar syncing abilities, etc.

Review Source

Amber M.  
Owner  
Design  
Used the software for: 1-2 years

### "Will Continue to Use!"

March 18, 2026

4.0

Overall, Google Meet is an incredible tool for being free with a Gmail account, it allows for quick and easy access, simple scheduling, and immediate availability (i.e. start a meeting now).

Pros

I love that Google Meet is universal. I can quickly and easily send a link to my client without them having to sign up for anything or overcomplicate the process. I appreciate that it has blurred background and enhancement options.

Cons

The one problem I have run into with Google Meet in the past is the sound cutting out. It has caused me to have to end calls multiple times, which is very frustrating in professional client meetings.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom cost money and had time limits, but Google Meet does all of that with no cost.

Review Source

MD

Maggie D.  
Office Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Great, inexpensive platform!"

November 28, 2025

5.0

Overall, Google Meet has been a dependable tool for managing interviews, team check-ins, and remote onboarding. It keeps our hiring process running smoothly and reduces a lot of the friction that usually comes with virtual meetings. It’s not overly fancy, but it gets the job done and supports our HR operations in a simple, efficient way.

Pros

Google Meet makes scheduling and hosting virtual interviews super easy. It integrates smoothly with Google Calendar, which keeps our team organized and avoids double-booking. The video quality is usually reliable, and the platform is straightforward enough that even less tech-savvy candidates can join without issues. I also like that everything is browser-based, so there’s no app download barrier.

Cons

When the internet connection isn’t strong, the audio can get choppy and cause delays during interviews. The screen-sharing tools work, but they’re pretty basic, and sometimes it feels limited compared to other platforms. Breakout rooms would also be helpful for group interviews or onboarding sessions, but they’re not always intuitive to set up.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Less expensive option that was still easy to transition to.

Review Source

Zach P.  
Marketing Coordinator  
Education Management  
Used the software for: 2+ years

### "The Online Meet Up Spot - Google Meet"

February 23, 2026

5.0

Overall, Google Meet has proven to be a reliable and easy to use video conferencing software that is great for all meeting sizes. It is easy to manage, has a well designed user interface and for new users it is simple to learn.

Pros

Google Meet is an ideal platform for video calling and meeting that is widely accessible and does not require installation of any additional software. The built in tools like custom backgrounds or blurred backgrounds is convenient for users who may wish to adjust their background imagery. It is incredibly simple to set up meetings and to invite participants both inside and outside of your organization. Since most people are already familiar with Google products the learning curve for using Google Meet is incredibly simple and takes virtually no time to adjust to.

Cons

There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite resource-heavy on your computer and can sometimes cause lag issues if you don't have a fast upload/download speed from your internet provider. I think this is fairly common across many web-connected Google services as it eats up a lot of RAM.

Review Source

VR

Verified Reviewer  
Director  
Defense & Space  
Used the software for: 1-2 years

### "Not a formal interface but the best functionality "

January 2, 2026

5.0

We use this for all of our internal meetings and most of our external meetings. It has a brilliant record function, a chat function, and it almost never glitches, which is why it is a turnkey solution for us.

Pros

Wow, everything was Google just works better, there’s a bit of a casual feeling to the interface which makes it seem less professional than teams, but the functionality is way better. They’re almost never glitches or issues with admitting people.

Cons

I think the fact that it looks less professional in the interface is a bit of a drawback, but everything else is better than Microsoft teams

Review Source

Beryl K.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I can't work without Google Meet!"

December 4, 2025

5.0

Outstanding, and I like it better than Zoom and Teams. I keep renewing my Google Business license even when Zoom and Teams provide good deals.

Pros

I can't work without Google Meet!!! It's so user friendly, advanced, and helpful for businesses. We use it for business meetings and webinars.

Cons

It doesn't always allow access for financial institutions. Sometimes when users are going from Teams to Meet the volume and video doesn't work.

Review Source

Avery C.  
Co-Founder  
Computer Software  
Used the software for: 2+ years

### "Best E-Meeting Platform on the Market!"

January 14, 2026

5.0

Google Meet is the best e-meeting platform that there is. I have never had an issue and would recommend to anyone looking for an e-meeting provider.

Pros

I love the easy ability to create links for both Google users and non-users alike. This makes collaboration very easy.

Cons

I wish there was a better way to attach specific documents, presentations and external files directly to meetings so that collaboration is even easier.

Review Source

AA

Ashley A.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best app for meets"

February 22, 2026

3.0

It's nice having interacted with the app, it allows camera, voice mute mic, it allows raising of hands and it has a chat box

Pros

It's allows meeting to take place with low use of data , and it's has good network connectivity and it's efficient

Cons

The fact that you must have the account with them, for first time users it can be tricky, especially if u do know

Review Source

AI

Anthony I.  
Founder  
Construction  
Used the software for: 2+ years

### "Good value for its a reliable meeting tool"

September 9, 2025

5.0

Joining meetings is very simple, the video quality is staying steady and the screen sharing works smoothly.

Pros

I like the smooth video conferencing quality, with calls running without any drops and recording helping me keep track of action points properly.

Cons

It’s good, but there’s room for more polish on the user interface and advanced customization options.

Review Source

SO

Simeon O.  
Mechanical Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "The Effortless and Reliable Video Conferencing Standard"

September 6, 2025

5.0

Google Meet excels through simplicity and reliability. It doesn't try to be everything to everyone. Instead, it focuses on doing the core job of video conferencing exceptionally well. Its strength lies in removing friction from the process of joining and having a stable call.

Pros

This software provides Me with a high-quality video calling experience making it my favorite choice for doing business. I like how i can instantly start or join a meeting directly from Gmail or with one click from a Calendar event. This deep integration makes scheduling and joining meetings a natural part of the workflow.

Cons

Compared to rivals like Zoom and Microsoft Teams, Meet's offering is more utilitarian. Its background effects and filters are less advanced, and it lacks features like immersive views or avatars. It's focused on productivity, not play.

Review Source

VR

Verified Reviewer  
Sales Coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "A simple and effective way to have meetings"

January 12, 2026

5.0

It is easy to use and works extremely well. I think it is simpler to use than similar products. I use it almost daily.

Pros

Its super simple and easy to work. Connects fast and has a few features, like blur and backgrounds, that work great!

Cons

Sometimes I have trouble connecting my voice to the meetings, but that is not hard to fix. Other than that, not much cons.

Review Source

AM

Angelika M.  
company owner  
Design  
Used the software for: 2+ years

### "amazing video chat soft ware"

May 23, 2025

5.0

my experience has been incredible with google meet. from personal video chats to business meetings it has been my go to.

Pros

its super easy to use and you can use it on the go. google meet is an amazing software and offers great video quality.

Cons

nothing i love everything about google meet. its one of the best soft wares i have used for video chats whether that's business or personal.

Review Source

MK

Marisa K.  
Sakes Manager  
Building Materials  
Used the software for: 2+ years

### "Awesome solution for meeting and video conferencing."

January 11, 2026

5.0

The software has helped us to seamlessly organise and coordinate meetings. It has helped us in staying connected with our remote sales team and ensure real-time communication.

Pros

The software is easy to use and has alot of helpful features. Scalability and robustness of the product when it comes to meeting management. Software security and compliance especially in document sharing and user verification.

Cons

Google Meet has all it takes for an ideal meeting management software. From high quality video and audio to quality customer support services. I have nothing against it.

Review Source

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