---
title: "Google Meet Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Google Meet the right Meeting solution for you? Explore 12164 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/176572/Google-Hangouts/reviews/"
page_type: "reviews"
language: "en"
---

Google Meet

4.5 (12164)

[View alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Google Meet

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

PH

Paul H

Creative DirectorDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“Google Meet has also helped us to speed up our team communications and improve our collaboration during projects by allowing us to hold quick virtual meetings to discuss how we will execute our projects.“

June 30, 2026

BN

Brennan N

Insurance AgentInsurance, Self-employedUsed the software for: More than 2 years.

“Browser-Dependent Performance for High-End Quality: Because it is heavily web-based, if a user's browser is bogged down with dozens of other open tabs, the video quality can sometimes stutter or drop resolution rather than optimizing via a dedicated desktop application.“

July 6, 2026

PH

Paul H

Creative DirectorDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“Our needs of holding regular meeting discussions to discuss our design projects both with our clients and within our design team led us to implement Google Meet which has been allowing us to easily and conveniently plan and host our meetings virtually.“

June 30, 2026

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not possible to continue to see the video feeds of other call participants while screensharing from a different tab.“

April 10, 2026

SH

Spencer H

Software DeveloperInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“Running online meetings is much easier with Google Meet and thesc reen sharing feature is also available even on phones, which helps a lot when explaining things during a call.“

June 11, 2026

BT

Brianna T

Lead EditorConsumer Services, Self-employedUsed the software for: More than 2 years.

“Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen.“

April 5, 2026

AD

Arnold D

Senior executiveInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving efficiently.“

June 23, 2026

Zach P

Marketing CoordinatorEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite resource-heavy on your computer and can sometimes cause lag issues if you don't have a fast upload/download speed from your internet provider.“

February 23, 2026

## Showing most helpful reviews

Showing 1-25 of 12164 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mariana V.  
Social Media Team Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Good experience. Easy to use."

August 13, 2026

5.0

Overall good experience with some useful functionalities such as advanced noise cancellation, which filters out background noises.

Pros

It's very easy to set up and use. There are many background options, filters as well as AI-powered beauty and makeup filters.

Cons

Some advanced features such as meeting recording require a Google Workspace subscription. It also has no direct file sharing inside the meeting, which could be very useful.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing Google Meet

With Google you don't need an app to access Google Meet, you just click the link on your Google Calendar so it is easier to access.

Review Source

VR

Verified Reviewer  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Great Value"

July 27, 2026

5.0

Meet is the best, free software on the market for simple meeting needs. It's intuitive and you don't need to give a lot of instructions when sending invites.

Pros

It's free for individuals and can be sued for personal and business needs among others. It has easy to use features like screensharing with or without audio and can be integrated with google calendar which is nice.

Cons

It's good for general meeting purposes but does not have some of the extra perks that industry-specific softwares have. In the education field, for example, there's more resources for sharing documents and typing in math equations or sharing a digital whiteboard.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Made the switch due to the cheaper pricing of google for basic features

Review Source

SB

Scott B.  
Electrician  
Construction  
Used the software for: Less than 6 months

### "Google Meet is free so deal with donwside"

July 8, 2026

3.0

Pros

I love that it offers plenty of useful features on my phone like screen sharing and mentions, which is very useful for more than two people on a call.

Cons

One thing that throws me off is the video call quality. I want to see everyone clearly instead of blurry.

Review Source

SB

SIDHARTH B.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "A Highly Reliable, Secure, and Foolproof Virtual Classroom Solution"

May 30, 2026

5.0

Overall, my experience with Google Meet has been exceptionally positive. As an educator, it serves as a highly reliable and efficient backbone for virtual classrooms. While it may lack a few advanced student-engagement tools out of the box, its seamless connection with Google Workspace, rock-solid security, and foolproof ease of use completely outweigh the minor drawbacks. It makes distance learning organized, accessible, and smooth for both teachers and students alike

Pros

What I appreciate most about Google Meet is how user-friendly it is for both teachers and students. Managing large classes is very easy, and the platform doesn't lag during live presentations. It is lightweight, highly secure, and makes online interactive learning completely hassle-free

Cons

It is a bit restrictive that you cannot record lectures natively unless you have a premium enterprise account. Also, managing permissions for external students (those joining without a school domain email) can sometimes be a bit tedious during a live session.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

There are large no of options and easy to use make me to switch on this platform

Review Source

MUA

Muhammad Usman A.  
Sales and Operations  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Google Meet (Great Tool)"

June 28, 2026

5.0

Great experience! I have been working with it for more than 12 years now, and I cannot imagine working without it. Simply amazing! It has everything that one might require in a meeting

Pros

It's an amazing tool for online meetings, offering great features where we can explain our projects and share files with the other party. Easy to use and great call quality

Cons

It has everything one might need in an online meeting; you can share your screen and files, and the call quality is just amazing. So all is good from my side

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

When I used Google Meet, I found it a great replacement

Review Source

LC

Leziel C.  
Virtual Teacher  
Education Management  
Used the software for: 2+ years

### "Online Meet Accessible Almost Everywhere"

July 15, 2026

5.0

I like Google Meet due to its ease of use. I believe it also does not require big bandwidth as I can host or join meetings smoothly even using my phone.

Pros

What I like most about Google Meet is that it is quick and easy to generate meetings plus it can be generated through Google Calendar with the capacity to invite others.

Cons

What I like least about Google Meet is that when someone generates a meeting link and is not setup properly, others can use it without the host.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

My employer’s choice maybe because of pricing.

Review Source

MB

Mark B.  
Manager  
Retail  
Used the software for: 2+ years

### "My number one digital meeting service"

August 9, 2026

5.0

Google Meets is my primary software that I choose to set up all of my digital meetings. I have had zero service interruptions and only great experiences using it.

Pros

Google meet is a fantastic service that enables easy digital "in-person" meetings. No issues or bugs have been encountered while using this service for 3+ years. Sharing files is simple and easy. Great customization for backgrounds or profiles. Simple to use settings that allow customization for each type of participant.

Cons

I have encountered almost zero issues with Google Meet. I hope to see more advancement in the features and integration.

Switched from

[Discord](https://www.capterra.com/p/240238/Discord/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Google Meet is the easiest to connect and set up of all services.

Review Source

Andrea L.  
Innovation Manager  
Translation and Localization  
Used the software for: 2+ years

### "A Great Choice for Everyday Business Meetings"

August 3, 2026

5.0

Our overall experience with Google Meet has been very positive. It has proven to be a reliable and easy-to-use video conferencing solution for our day-to-day communication and collaboration. The integration with Google Workspace makes scheduling meetings, sharing calendars, and collaborating on documents seamless, which has improved our team's productivity. The platform delivers stable audio and video quality, and features such as screen sharing, live captions, and background effects meet our everyday needs. While some advanced meeting management and reporting features are more limited than those of specialized conferencing tools, Google Meet provides excellent value for money and has consistently performed well for our business. Overall, it is a dependable solution that we would recommend to organizations looking for a simple and efficient meeting platform.

Pros

What we liked most about Google Meet was its simplicity and reliability. It is very easy to set up and join meetings, with no complicated installation or configuration required. The integration with Google Workspace makes scheduling meetings, sharing calendars, and collaborating on documents seamless. The platform provides good audio and video quality, effective participant management, and useful features such as screen sharing, captions, and background effects. We also appreciate its stability, as we have experienced very few technical issues during day-to-day use. Overall, Google Meet offers excellent value for money and is a dependable solution for business communication and collaboration.

Cons

While Google Meet works very well for everyday meetings, some of its more advanced collaboration features are not as extensive as those offered by dedicated video conferencing platforms. Certain meeting controls, reporting, and customization options are only available with higher-tier Google Workspace plans.

Review Source

Cristin H.  
Office manager  
Automotive  
Used the software for: 1-2 years

### "Highly reliable meeting tool with great calendar integration"

June 29, 2026

4.0

Google meet provides a very clean, reliable, and straightforward video conferencing experience. It serves as an excellent everyday tool for internal team syncing and quick external client calls due to its ease of access

Pros

The best future is the frictionless, browser-based entry. Users do not need to download software or apps to join a meeting. It also integrates perfectly with Google calendar, automatically adding a video link to invitations with one click

Cons

It lacks advanced webinar and interactive presentation tools out of the box compared to standalone competitors like zoom. Additionally, video quality can degrade rapidly if the internet connection is unstable

Review Source

Saloni G.  
Freelancer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Meet -A video Conferencing and Interactive Platform "

June 29, 2026

5.0

As per my use and experience it is nice as it is more user friendly than any other platform. I would suggest to use this as it is easier to manage and deliver meetings.

Pros

The product is easy to use and has good features which can allow group of participants to join the meeting .It has background options to manage the webinars meetings and classes . The product was very helpful in the situation of covid-19 for online classes of students and the product is value for money.

Cons

Limited feature in the free plan and requires stable internet connection while meetings etc. Meeting duration limits in free plans which raises the issue of time limits and deadlines.

Review Source

Emmanuel K.  
Sr. Business Administrator  
Automotive  
Used the software for: 2+ years

### "Google Meets is Great"

February 16, 2026

5.0

I enjoy using google meets. It's solely what our company uses. It's also simple for user to jump in if they are not within our company.

Pros

Google meets is quite simple to use. I like the features and capabilities that it has. I prefer it over the other competitors.

Cons

I don't really have any qualms on it aside from sometimes the latest updates get implemented and I at times prefer the previous views.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Company acquisition which worked out fine as we love the product.

Review Source

VB

Violet B.  
Artist Representative  
Arts and Crafts  
Used the software for: 2+ years

### "Loyal Google Meet Customer!"

April 24, 2026

5.0

I started using Google Meet when Zoom got overwhelmed with new users in 2020. That platform had begun to glitch on me so I looked for something else that was affordable, user friendly and reliable. Google Meet served all my needs as a small business owner and helped keep my business flowing through the chaotic times of Covid and after I moved away from where the bulk of my clients' live.

Pros

Google Meet is beyond user friendly and supplies multiple functions for small business owners like myself. It's easily accessible and incredibly affordable!

Cons

There's actually nothing that I would change about this platform right now. It met all my needs and allowed me to continue serving my clients even when I moved 1 1/2 hours away AND during Covid!

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom had become too overwhelmed during Covid and I needed a more reliable service during that time.

Review Source

RR

Rachel R.  
Software Implementer  
Computer Software  
Used the software for: 1-2 years

### "Easy and lightweight"

May 8, 2026

5.0

Very happy with this. It's a great, lightweight, free meeting tool that you can use both for personal meetings as an alternative to Skype/Whatsapp, as well as for business meetings.

Pros

Love that it's free, and there are a ton of options, even on the free plan. Easy to use, it's lightweight, and I love that people can easily join from a mobile device. If you have people joining from a bunch of different types of devices, this is a lot easier to use than Zoom. It also allows you to share your screen.

Cons

The free plan doesn't allow Gemini to record meetings. I use an external notetaker, but it would be nice to have Gemini integrated. Additionally, it allows screen sharing... but you can't take control of someone else's computer! Google Meet, we're waiting for that feature!

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Google Meet

It's free - even for longer meetings. I couldn't justify the cost of Zoom.

Review Source

RR

Rafa R.  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Reliable and Simple Video Meetings for Everyday Use"

March 16, 2026

5.0

Overall, my experience with Google Meet has been very positive. It is a dependable and straightforward tool for video meetings, especially for teams that already rely on Google Workspace. The platform focuses on simplicity and reliability, which makes it easy for users of all technical levels to participate in meetings without issues.

Pros

\- Very easy to join and host meetings - Strong integration with Gmail and Google Calendar - Stable video and audio quality - Simple screen sharing for presentations - Works well directly in the browser without installing software

Cons

\- Some background and visual customisation options are limited - Large meetings can feel harder to manage compared to other tools

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

I switched to Google Meet mainly because of its seamless integration with Google Workspace, especially with Gmail and Google Calendar.

Review Source

AD

Arnold D.  
Senior executive  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable, User-Friendly Platform for Effective Business Collaboration"

June 23, 2026

4.0

Overall, my experience with Google Meet has been very positive. As a senior executive at iQor, I rely on virtual meeting platforms daily to collaborate with internal teams, engage with clients, and support strategic initiatives across multiple locations. Google Meet has consistently provided a reliable, easy-to-use environment that helps keep communication efficient and productive.

Pros

What I appreciate most about Google Meet is how simple and dependable it is. As a senior executive at iQor, my schedule is packed with meetings involving teams, clients, and partners across different locations, and Google Meet makes connecting with everyone effortless. The platform is intuitive, so there’s very little time spent dealing with technical issues or helping people get connected. I also value the strong audio and video quality, which helps conversations feel more natural and productive. Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving efficiently.

Cons

While Google Meet is a strong collaboration platform overall, there are a few areas where it could improve. As a senior executive, I occasionally find that some of the advanced meeting management and engagement features are not as robust as those offered by certain competing platforms. For larger meetings or executive presentations, having more customization options for participant interactions and meeting controls would be beneficial. There have also been instances where participants with slower internet connections experienced reduced video quality, which can impact the flow of discussions. Additionally, while the integration within the Google ecosystem is excellent, collaboration with users outside that ecosystem can sometimes require extra steps. These are relatively minor concerns, but addressing them would further enhance the overall user experience.

Review Source

VR

Verified Reviewer  
Project Manager  
Entertainment  
Used the software for: 2+ years

### "Simple, Reliable, and Perfect for Everyday Meetings!"

March 31, 2026

4.0

Overall it’s great for something that’s free. I use it every day and hardly ever run into problems. I really like how it’s built right into Google Calendar, so I don’t have to deal with creating and sharing meeting links like you do with Zoom.

Pros

\- imbedded into google calendar - not too laggy - easy simple and nice looking UI - free to use Google Meet is honestly pretty easy to use and gets the job done! It connects right into Google Calendar so joining meetings is super quick and convenient. It usually runs smoothly without much lag which is nice, and the layout is clean and simple so you don’t have to figure anything out. It's also free, which makes it a great option for everyday calls.

Cons

The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones). Occasionally you have to restart your computer just to fix it.

Review Source

NC

Nikki C.  
PERMIT TECH  
Construction  
Used the software for: 2+ years

### "Simple and Reliable Video Conferencing Tool"

May 5, 2026

5.0

My overall experience with Google Meet has been positive. It’s reliable, easy to use, and integrates well with Google Workspace. While it lacks some advanced features, it’s effective for everyday video meetings and remote communication.

Pros

What I liked most about Google Meet is how simple and reliable it is for video meetings. It connects easily through Google Workspace, offers good video quality, and requires no complicated setup to join or host meetings.

Cons

What I liked least about Google Meet is that it has fewer advanced collaboration features compared to some competitors, and performance can vary with weaker internet connections.

Review Source

ANJ

Aja Nurse J.  
Communications Officer  
Civic & Social Organization  
Used the software for: 2+ years

### "Reliable and Simple for Daily Communication"

May 15, 2026

5.0

My overall experience with Google Meet at CRARR was excellent. As a Communications Officer, I used it daily for internal meetings, team coordination, and webinars. It was our main communication tool, especially when other systems were down. Google Meet was reliable, easy to use, and accessible for everyone on the team. It made collaboration smooth and helped us stay organized during busy periods.

Pros

What I liked most was how reliable and simple Google Meet was for internal communication at CRARR. Meetings started on time, screen sharing was smooth, and staff could join from any device.

Cons

What I liked least is that advanced webinar features are limited compared to Zoom. But for internal communication, it still worked perfectly.

Review Source

Jagdish P.  
Senior Cloud Solutions Architect  
Non-Profit Organization Management  
Used the software for: 2+ years

### "google meet is good for my client calls."

October 22, 2025

5.0

i had to present a big marketing strategy to a new client in usa. we are in india. travel was not possible. we used google meet. i shared my screen and showed them all the slides, the data, and the social media plan. the call was for 1 hour and it worked perfectly. the client was very happy and we got the project.

Pros

it is very easy to use. i just send a link and everyone can join. no need to download big software. i like screen sharing a lot. i can show my marketing reports and presentations to clients very easily. the calendar integration is also very good, it reminds me of my meetings. background change option is very useful during meetings.

Cons

sometimes the video quality is not very good, especially if many people are in the call. the free version has a time limit which is a problem for long meetings. also finding the recording after the meeting is sometimes confusing. it goes to my drive but i have to search for it.

Review Source

BK

Bri K.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A Simple Tool To Ease Your Day"

April 30, 2026

4.0

Pros

Google Meets is the easiest video conferencing platform that I've used. I enjoy that there's background options with a variety of themes to choose from, and It also allows you to blur your screen if needed. I also enjoy the fact that it makes team collaboration and remote work that much easier, because it's really easy to share links to meetings. It's also easy to collaborate on files. Overall, I do think it's a great value for your money given the access to tools and resources you get.

Cons

Google Meets does freeze sometimes, and there are glitches with the screen. That's one of the biggest bugs I've run into. I've also struggled to access customer support at times, with dealing with AI loops or long waits to access help for basic issues.

Review Source

VR

Verified Reviewer  
BOH manager  
Food & Beverages  
Used the software for: 2+ years

### "Google Meet provides a terrific, easy to use video call service that can be free for most"

February 8, 2026

4.0

The rise of COVID and the increase of co-workers working from home made conferencing software vital, and Google did the right kind of integration with the rest of their services to make something that works for most people's needs.

Pros

For smaller teams, or just one-on-one meetings, Google Meet has more capability than most people need, and works when you need it to.

Cons

Needing to pay in order to get access to things like recordings is unfortunate, but understandable. The free tier is enough for most.

Review Source

RT

Roldan T.  
Senior Data Entry Specialist  
Airlines/Aviation  
Used the software for: 2+ years

### "Genuine Innovation"

January 10, 2026

5.0

This platform is perfect and truly innovative. It offers a seamless and reliable experience, making communication smooth and efficient. The features are well designed, easy to use, and support both individual and business needs effectively. Overall, it stands out as a modern solution that delivers excellent performance and convenience.

Pros

This platform helps us communicate effectively with our clients. It allows us to schedule meetings with management to address business-related concerns. Most importantly, this application costs less compared to other platforms, making it more convenient in every way.

Cons

This is exactly the perfect platform I have ever used in my entire career. I believe most businesses prefer Google Meet over other platforms, and I must say that everything works well and serves its purpose. There is nothing negative I can say about this platform.

Review Source

VR

Verified Reviewer  
Director of Sales and Marketing  
Internet  
Used the software for: 2+ years

### "Easy To Use- Lightweight- Mission Critical"

March 1, 2026

5.0

Pros

Google Meet is lightweight- easy to use- and user-friendly. We use it every day and couldn't do our work with Google and their suite of products.

Cons

I wish that the "Add Google Meet" button was automatically added on Google Calendar. I wish the "Record With Gemini" would automatically start.

Review Source

JW

Jan W.  
Energieberater  
Renewables & Environment  
Used the software for: 1-2 years

### "Fully customizable features."

June 9, 2026

5.0

Google Meet is highly customizable and gives you control over permissions and participant settings during meetings.

Pros

Google Meet allows you to host meetings with video and audio calls. It keeps a call history, allows you to set up automatic deletion of that history, making it easy to manage, and lets you export your call history using Google Takeout.

Cons

With its simple features, Google Meet reduces complexity and offers a seamless experience therefore no dislike.

Review Source

MMJ

Medina- Maldonado J.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "My experience on google meet"

April 22, 2026

5.0

Google meet is a very awesome online meeting streaming app . It been more than 5 years now that I have been using it to do online meetings both at work and at home.

Pros

I like the instant chat feature. I so much love as google meet is so easy to do online meeting with people. I like the fact that google meet doesn’t consume much data as zoom does. I haven’t experienced bugs problems so far. I so much love the availability of background options. It has a great value for money.

Cons

There is no con for google meet from me for now as most of its features are working well for me. It has a nice participant management.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.