# Google Meet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Meet Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/176572/Google-Hangouts

---

# 

 Google Meet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Meet

## What is Google Meet?

Google Meet is a free communication solution that allows users to stay in touch with clients and teams globally. The application works in sync with the other Google applications and allows you to present, collaborate and live stream meetings to 100,000 viewers at one time. It also comes as a Chrome extension and can be used across all devices.

## What is Google Meet used for?

[Meeting](https://www.capterra.com/meeting-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 12,104 user reviews

Reviews sentiment

Positive

90%

Neutral

8%

Negative

1%

Pros & cons

Versatile colleague communication platform

Remote team collaboration tools

High dependency on strong internet

Frequent video quality problems

Starting price

$6

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Meeting / 2025
-   Team Communication / 2025
-   Video Conferencing / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Team Communication / 2026
-   Video Conferencing / 2026
-   Web Conferencing / 2026
-   VoIP / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Team Communication / 2026

Do you work for Google Meet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Meet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Meet

4.5 (12,104)

VS.

[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$6

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12,104)

Ease Of Use

4.6 (10,987)

Value For Money

4.6 (7,254)

Value For Money

4.5 (6,729)

Customer Service

4.3 (6,620)

Customer Service

4.4 (6,479)

## Google Meet alternatives

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[View all alternatives](https://www.capterra.com/p/176572/Google-Hangouts/alternatives/)

## Who uses Google Meet?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 296 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 296 reviews

Administrative

29%

Administrative

29%

IT & Software Development

11%

Entrepreneurs/ Owners

10%

Creative & Design

9%

Others

41%

Top industries

Based on 296 reviews

Education Management

26%

Hospital & Health Care

23%

Computer Software

20%

Information Technology and Services

20%

Other

11%

## Pros and Cons

Versatile colleague communication platform

96% positive reviews out of 862

Most reviewers describe colleague communication as seamless, enabling instant, location-independent interaction across devices and departments.

Umer B

Process Associate, 1,001 - 5,000 employees.

"The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds."

High dependency on strong internet

71% negative reviews out of 858

Most reviewers find internet connection is critical, with slow or unstable networks causing frequent lags, freezes, and dropped calls.

Zach P

Marketing Coordinator, 501 - 1,000 employees.

"There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite resource-heavy on your computer and can sometimes cause lag issues if you don't have a fast upload/download speed from your internet provider."

Remote team collaboration tools

95% positive reviews out of 794

Most users report team collaboration is enhanced by real-time messaging, file sharing, and integration with Google Workspace applications.

Bien C

Systems and Service Operation Analyst, 10,001+ employees.

"Seamless integration with Google Workspace apps like Calendar, Drive, and Docs enhances productivity and collaboration."

Frequent video quality problems

57% negative reviews out of 708

Some reviewers indicate video issues include lag, blurry visuals, and instability, especially with larger groups or weaker connections.

Claudia J

Content creator, 1 employee.

"Bad quality of video and audio, sometimes week connection makes it almost unusable, and it sometimes crashes"

Free and affordable pricing

96% positive reviews out of 675

Most reviewers indicate pricing is highly valued, offering robust free features and cost-effective paid options for individuals and businesses.

Erica M

Administrative Assistant, 2 - 10 employees.

"Overall, I love the ease of Google Meet and I love how they have free plans available that still have most of the great features they offer."

Audio reliability and control limitations

57% negative reviews out of 600

Some reviewers describe audio issues such as glitches, echo, difficulty muting participants, and inconsistent microphone detection during meetings.

Kelley C

Project Manager, 5,001 - 10,000 employees.

"The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Screen Sharing

4.6 (1,119)

62.47% of 1119 reviewers that rated this feature as important or highly important

Screen sharing helps you present slides, documents, or your screen for better collaboration and understanding. Reviewers like its simplicity, real-time sharing, and privacy options, but some wish for more advanced tools and note occasional glitches or permission issues.

Mobile Access

4.6 (1,104)

60.42% of 1104 reviewers that rated this feature as important or highly important

With mobile access, you can join meetings from anywhere using your phone or tablet. Reviewers value the flexibility, consistent experience, and ease of use on mobile, though some say joining could be more intuitive and note it's less convenient for hosting or presenting.

Video Conferencing

4.7 (1,006)

65.11% of 1006 reviewers that rated this feature as important or highly important

Google Meet gives you a reliable way to connect face-to-face from anywhere, helping you build relationships, collaborate, and reduce travel. Reviewers appreciate the clear video, ease of joining, and time savings, though some mention occasional quality issues with large groups.

Real-Time Chat

4.6 (842)

56.77% of 842 reviewers that rated this feature as important or highly important

You get instant messaging during meetings, allowing you to share links, ask questions, or clarify points without interrupting. Reviewers find it helpful for discreet communication, sharing resources, and supporting those with poor connections, though chats disappear after meetings.

Two Way Audio & Video

4.6 (734)

63.76% of 734 reviewers that rated this feature as important or highly important

This capability lets you communicate in real time with both audio and video, making meetings more engaging and productive. Users highlight the clear quality, easy device switching, and smooth interaction, but some report issues if internet quality is poor.

Presentation Streaming

4.5 (791)

59.17% of 791 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Google Meet 41 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Ability to make voice calls within the system

Group collaboration to solve ideas in a productive and concentrated manner.

Sub-room created within virtual meeting/class

Synchronize with other calendars to view mutual availability and schedules

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Participants can alert the host if they have a question when they are muted

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Group messaging lets multiple people carry on a group conversation

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

With mobile access, you can join meetings from anywhere using your phone or tablet. Reviewers value the flexibility, consistent experience, and ease of use on mobile, though some say joining could be more intuitive and note it's less convenient for hosting or presenting.

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Send messages to selected individual(s) from the entire audience

You get instant messaging during meetings, allowing you to share links, ask questions, or clarify points without interrupting. Reviewers find it helpful for discreet communication, sharing resources, and supporting those with poor connections, though chats disappear after meetings.

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Screen sharing helps you present slides, documents, or your screen for better collaboration and understanding. Reviewers like its simplicity, real-time sharing, and privacy options, but some wish for more advanced tools and note occasional glitches or permission issues.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send messages via SMS

Set up connections to third-party platforms to improve business processes

This capability lets you communicate in real time with both audio and video, making meetings more engaging and productive. Users highlight the clear quality, easy device switching, and smooth interaction, but some report issues if internet quality is poor.

Presenter can see and hear participants and vice versa

Profiles of users providing basic information

Record and playback video calls

Google Meet gives you a reliable way to connect face-to-face from anywhere, helping you build relationships, collaborate, and reduce travel. Reviewers appreciate the clear video, ease of joining, and time savings, though some mention occasional quality issues with large groups.

Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)

Allows users to view videos without downloading media files

Upload or use pre-set virtual backgrounds during video meetings

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

Features

4.3 (12,104)

4.3

Based on 12,104 reviews

## Pricing

Value for money

4.6 (7254)

Free Version

[View pricing plan details](https://www.capterra.com/p/176572/Google-Hangouts/pricing/)

Business Starter

$6.00

Per User,Per Month

It includes:

-   100 Participant Video Meetings
-   30 GB Cloud Storage Per User
-   Custom Secure Email

Business Standard

$12.00

Per User,Per Month

It includes:

-   150 Participant Video Meetings
-   2 TB Cloud Storage Per User
-   Custom Secure Email

Business Plus

$18.00

Per User,Per Month

It includes:

-   500 Participant Video Meetings + Recording
-   Attendance Tracking

Value for money

4.6 (7,254)

4.6

Based on 7,254 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Google Slides](https://www.capterra.com/p/178686/Google-Slides/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6620)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6,620)

4.3

Based on 6,620 reviews

## User reviews

Overall rating

4.5

Based on 12,104 reviews

Filter by rating

5(7283)

4(3629)

3(1027)

2(127)

1(38)

Mentioned topic

Sorted by most recent

Portia A.

Nurse

Hospital & Health Care

### "Simple, reliable and easy for everyday meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Overall, Google Meet has been reliable and convenient for both personal and professional meetings. The interface is clean, easy to navigate and works well for quick video calls, team meetings and online communication. I also like that there is no complicated setup required.

Pros

Google Meet is simple to use and easy to join from any device. I like how smoothly it connects with Gmail and Google Calendar, making meetings quick to schedule and access. The video and audio quality are usually very good as well.

Cons

Sometimes the connection quality depends heavily on internet speed, and a few advanced features are limited compared to some other meeting platforms unless you have a paid plan.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sophia H.

Patient Care Coordinator

Medical Practice

### "My Go-To Platform for Virtual Meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

I use Google Meet weekly since I work remotely and out of state from the company I work for. It’s one of the easiest platforms to use when I want to quickly connect and meet with my coworkers. I especially like the features that allow me to blur my background, mute myself, or turn off screen sharing whenever needed. Another major benefit is how user-friendly the platform is overall. I also appreciate that Google Meet can take notes during meetings, which is extremely helpful if we need to review important information afterward. Overall, Google Meet has been a very reliable and convenient tool for communication and collaboration.

Pros

I love Google Meet because it is incredibly easy to use and set up. Since my coworkers and I already use Gmail and Google Chat, it’s very convenient to quickly send a Google Meet link whenever we need to discuss something briefly or hold a longer meeting. I also appreciate how reliable the platform is — I rarely experience any technical issues or bugs while using it. It's a great site to use to hold webinars because you can share your screen and present without any error or difficulty.

Cons

Truthfully, there is very little I dislike about Google Meet. Having used technology throughout my teenage and adult years, I have experienced many different virtual meeting platforms, and Google Meet has been my favorite overall. I find it to be the most user-friendly, reliable, and convenient option for virtual meetings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Augusto C.

Professore di Diritto ed Economia

Higher Education

### "Google meet l'alleato o il nemico di un docente? "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2026

L'esperienza con Meet è un mix di estrema praticità tecnica e fatica emotiva, dove la facilità di connessione si scontra con il muro del silenzio digitale. Se da un lato semplifica l'organizzazione logica della lezione, dall'altro costringe a uno sforzo comunicativo enorme per colmare la distanza fisica con gli studenti. È un ambiente stabile e funzionale che però trasforma l'insegnamento in una performance unidirezionale, priva di quella spontaneità tipica dell'aula. In definitiva, resta uno strumento potente per gestire l'emergenza, ma evidenzia quanto il calore umano sia insostituibile nel processo di apprendimento.

Pros

Google Meet semplifica la vita di noi docenti perché si collega direttamente a Classroom, evitandoci la confusione di link e inviti manuali. Ci permette di gestire la classe virtuale con serenità, potendo moderare gli interventi e i microfoni proprio come in presenza. Grazie alle stanze per i lavori di gruppo e alla lavagna condivisa, le lezioni diventano molto più vive e meno pesanti per i ragazzi. È anche un aiuto prezioso per l'inclusione, dato che le registrazioni e i sottotitoli non lasciano mai nessuno indietro. Alla fine, ci toglie il peso della tecnologia e ci lascia liberi di dedicarci al rapporto con gli studenti.

Cons

nsegnare su Meet può diventare frustrante a causa della mancanza di contatto visivo diretto, che rende difficile percepire il reale interesse o la confusione degli studenti. Spesso ci si ritrova a parlare davanti a una sfilata di icone spente, lottando contro distrazioni domestiche e problemi tecnici che interrompono il ritmo della spiegazione.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rachel R.

Software Implementer

Computer Software

### "Easy and lightweight"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

May 8, 2026

Very happy with this. It's a great, lightweight, free meeting tool that you can use both for personal meetings as an alternative to Skype/Whatsapp, as well as for business meetings.

Pros

Love that it's free, and there are a ton of options, even on the free plan. Easy to use, it's lightweight, and I love that people can easily join from a mobile device. If you have people joining from a bunch of different types of devices, this is a lot easier to use than Zoom. It also allows you to share your screen.

Cons

The free plan doesn't allow Gemini to record meetings. I use an external notetaker, but it would be nice to have Gemini integrated. Additionally, it allows screen sharing... but you can't take control of someone else's computer! Google Meet, we're waiting for that feature!

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Google Meet

It's free - even for longer meetings. I couldn't justify the cost of Zoom.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Nikki C.

PERMIT TECH

Construction

### "Simple and Reliable Video Conferencing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

My overall experience with Google Meet has been positive. It’s reliable, easy to use, and integrates well with Google Workspace. While it lacks some advanced features, it’s effective for everyday video meetings and remote communication.

Pros

What I liked most about Google Meet is how simple and reliable it is for video meetings. It connects easily through Google Workspace, offers good video quality, and requires no complicated setup to join or host meetings.

Cons

What I liked least about Google Meet is that it has fewer advanced collaboration features compared to some competitors, and performance can vary with weaker internet connections.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

JaKeitha S.

Therapist

Health, Wellness and Fitness

### "Google Meets is Amazing "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 4, 2026

Pros

Google meets is super easy to use. I love the unique background options that they offer. It is included into my Google Workspace, so that amazing.

Cons

Sometimes the system does have glitches and issues but nothing that causes longterm consequences, other than that, I can't complain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Systems Analyst

Information Technology and Services

### "How google meet saved us(e-learning)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 4, 2026

I started using Google meet back in 2019 when cov\*d was making us stay home for online classes it was tough but it changed the way we see online classes.

Pros

It's a very easy platform for online meetings sessions whetter is from mobile or desktop, super interactive free of charge.

Cons

The limit of 50 people per session online but for a free plan that covers a lot more than it should so it's a knock.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Megan C.

Founder and CEO

Biotechnology

### "Great Option for a Startup"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 2, 2026

I am happy with my overall experience with Google and Google Meet. I trust their products and I am grateful that it continues to get upgraded and expanded features.

Pros

I am grateful for the value for money option and the easy of setting up meetings. The background options are great - they look realistic and they're beautiful.

Cons

My least favorite thing about Google Meet is the random poor quality of the meeting, probably happening about 20% of the time.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Google Meet

It was more expensive to go with Zoom and everyone seems to be familiar with Google Meet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kelly P.

Director of Admissions

Education Management

### "Google Meet is the best video meeting platform. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2026

I love the simplicity of using Google Meet and love to schedule an event and use the quick link that send the request with the link when the calendar event is made.

Pros

Using Google Meet is simpler than other video meets and connects directly to making a calendar event on Google.

Cons

Sometimes, there may be a little technology issues or users think if they don't have a gmail that they aren't able to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DN

David N.

IT Operations Manager

Computer Software

### "Good video conferencing option for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 30, 2026

A good video conferencing application if you're using Google Workspace. Doesn't require any other desktop application and can function fully through a web browser (Chrome ideally).

Pros

Like that it's bundled into every Google Workspace subscription. Its a good video conferencing platform for SMB. You can do in meeting video, chat, file sharing, and screensharing. Natively integrates with Google Calendar and Gmail. And you can use it through any web browser.

Cons

There's no dedicated Google Meet "desktop" app. Its only available through a web browser (recommeded is Google Chrome). The UI is modern looking but at the same time isnt super intuitive to use. Its also really annoying how to set up a dedicated "Google Meets Room".

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

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