# Microsoft Bookings Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Bookings Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/176567/Bookings --- # Microsoft Bookings Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Bookings ## What is Microsoft Bookings? Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365. Customers can book on the platform, get a confirmation email and calendar invitation, and reschedule or cancel if necessary. Microsoft Bookings lets managers receive online, phone and SMS bookings for your business and helps streamline the booking workflow. Customers can create appointments directly from your website or by calling you on the phone. Teams get a single view of all bookings, tools to personalize and brand the service page, send reminders to customers, and integrate both scheduling with existing systems so that partners can see appointments in one place. ## What is Microsoft Bookings used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 163 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 3% Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Scheduling / 2026 - Appointment Reminder / 2025 - Salon / 2025 Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2026 - Appointment Scheduling / 2026 - Salon / 2026 - Scheduling / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Bookings?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Bookings) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Bookings 4.4 (163) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $6 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (158) Ease Of Use 4.6 (1,416) Value For Money 4.4 (114) Value For Money 4.4 (1,220) Customer Service 4.2 (103) Customer Service 4.6 (1,369) ## Microsoft Bookings alternatives [4.8 (1,153)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,635)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176567/Bookings/alternatives/) ## FAQs about Microsoft Bookings Overview ### What problems does Microsoft Bookings solve? Microsoft Bookings solves back-and-forth scheduling, double bookings, missed appointments, and fragmented calendar management by syncing real availability with Outlook and Teams, automating confirmations and reminders, and centralizing shared staff calendars. Recruiters, sales teams, educators, service businesses, and distributed offices benefit most when coordinating client, student, or partner meetings. Answer based on 135 reviews Overview ### Which roles and teams benefit most from Microsoft Bookings? Microsoft Bookings is most used by business owners, executives, operations teams, and IT administrators who need to simplify appointment scheduling and reduce administrative work. Educators, consultants, legal professionals, and coordinators use it to manage client or student meetings, automate confirmations, and keep calendars synchronized across staff. Answer based on 158 reviews Overview ### What company size and industries is Microsoft Bookings built for? Microsoft Bookings is designed for businesses with frequent customer appointments, primarily small businesses at 65%, with higher education and computer software each at 8% leading reviewer industries. It also serves enterprises at 20% and midsize businesses at 15%, with information technology and services representing 6% of users. Answer based on 163 reviews Features and Usability ### What are the key features of Microsoft Bookings? Microsoft Bookings includes core scheduling features like appointment scheduling, online booking, calendar management, and calendar sync with Outlook. Reviewers also highlight meeting scheduling, confirmations and reminders, and Microsoft 365 integrations as key differentiators, with self-service booking pages and availability management helping reduce back-and-forth coordination. Answer based on 67 reviews Pricing ### How much does it cost and what fees or limitations are included? Microsoft Bookings starts at $6/user/month with Microsoft 365 Business Basic; Business Standard costs 12.5, Apps for business 8.25, and Business Premium 22. A free version and free trial are available. Reviewers say it feels low-cost if already using Microsoft 365, but some find the required Office 365 subscription expensive. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Microsoft Bookings integrate with? Microsoft Bookings integrates with Microsoft Outlook, Microsoft Teams, Google Calendar, and Quickbase. Reviewer feedback centers on Outlook calendar syncing and Teams meeting creation, while official catalog data also confirms Microsoft 365 connectivity. These integrations mainly support scheduling, calendar management, and online meeting workflows inside Microsoft’s ecosystem. Answer based on 71 reviews Getting Started and Support ### How easy is it to onboard and train a team on Microsoft Bookings? Microsoft Bookings is generally quick to learn for staff booking meetings, especially users already in Outlook or Teams. It offers live online sessions, webinars, videos, and documentation. Nontechnical users and admins may need more time for initial setup, settings, and scheduling rules, but reviewers describe day-to-day use as straightforward. Answer based on 10 reviews Getting Started and Support ### What customer support options does Microsoft Bookings offer? Microsoft Bookings provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the product as fairly intuitive and easy to set up, with support that helps resolve the few issues that arise, though some rely on built-in guidance and tools before contacting support. Answer based on 4 reviews ## Who uses Microsoft Bookings? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 104 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 104 reviews Administrative 18% Administrative 18% IT & Software Development 12% Human Resources 10% Marketing 10% Others 50% Top industries Based on 104 reviews Information Technology and Services 24% Education Management 21% Financial Services 21% Construction 17% Other 17% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.5 (76) 78.95% of 76 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Sync 4.7 (51) 70.59% of 51 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Confirmations/Reminders 4.7 (50) 68.00% of 50 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Calendar Management 4.5 (45) 75.56% of 45 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.5 (42) 54.76% of 42 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Appointment Management 4.7 (33) 81.82% of 33 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Microsoft Bookings 27 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Schedule in-person or online classes Electronic storage of stakeholder contact information Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Reminders sent via email Specific for use in spas and salons Automatically find mutually available meeting time slots across multiple calendars Access software remotely via mobile devices Book meetings and appointments through a website or digital platform Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Manage the rescheduling of appointments Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (158) 4.2 Based on 158 reviews ## Pricing Value for money 4.4 (114) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/176567/Bookings/pricing/) Microsoft 365 Business Basic $6.00 Per User,Per Month It includes: - Mobile version - File sharing - File storage - Support & Deployment - Tools to build and manage your business Microsoft 365 Business Standard $12.50 Per User,Per Month It includes: - Mobile version - File sharing - File storage - Teamwork & Communication - Support & Deployment - Tools to build and manage your business - Desktop versions of Office apps for PC & Mac Microsoft 365 Business Premium $22.00 Per User,Per Month It includes: - Mobile App - File Sharing - File storage - Teamwork & Communication - Support & Deployment - Tools to build and manage your business - Desktop bersions of Office apps for PC & Mac - Email - Calendar - Security & Compliance - Advanced security - Device management Microsoft 365 Apps for business $8.25 Per User,Per Month It includes: - Desktop versions of Word, Excel, PowerPoint, and Outlook - 1 TB of cloud storage per user - Anytime phone and web support Value for money 4.4 (114) 4.4 Based on 114 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (103) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (103) 4.2 Based on 103 reviews ## User reviews Overall rating 4.4 Based on 163 reviews Filter by rating 5(93) 4(52) 3(13) 2(3) 1(2) Mentioned topic Sorted by most recent KV Kyle V. Senior Support Specialist Information Technology and Services ### "MS Booking Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Using MS Bookings saves a lot of my time rather than doing phone tags with a customer. This lets them select a time on my calendar instead. Pros The ease of setting up appointments is really great, this also adds a link to your signature whenever you email. Cons No issues encountered so far. Although it does glitch a bit when creating custom schedules but it’s easily fixed. Switched from [TimeZest](https://www.capterra.com/p/217209/TimeZest/) Currently using Microsoft Products. Avoid paying more for what we already have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lyn J. Senior Manager Construction ### "Microsoft Bookings Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 18, 2026 Overall my experience with Microsoft bookings was positive, however when analysing the cost benefit it was not needed. Pros My favourite aspect of Microsoft Bookings is the ease of integration with Microsoft outlook. This makes scheduling appointments and meetings very simple and easy. Cons The only issue I had with Microsoft Bookings is that it is not great value for money. When compared to similar systems within Outlook or Microsoft calendar it is not required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jesse Z. Software Engineer Computer Software ### "Great Tool To Create Bookings At Work Integrated Directly Into Your Office Ecosystem" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 13, 2026 Overall, Bookings has been a great tool to book meeting to meet with colleagues and clients and is tied to your organization's Office account so that you can have it professionally tied to your organization. Pros This tool is tied directly to your company's Office 365 account, so you can easily create a calendar booking site that your colleagues and clients can reserve time to meet. Additionally, a Microsoft Teams link can automatically be generated for virtual meetings. Also, you can create a booking page for yourself or a shared one with colleagues to have multiple people on a team that can be booked to compare times and who works best. Cons There is no option to connect your booking page with any other video conferencing platforms, which makes you have to use Teams even if it's not the most viable option. Additionally, it would be nice for your page to have a banner or image theme to make it visually appealing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Andrew W. Head Manager and marketing Sports ### "Convenience in a bundle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 My overall experience with Microsoft Bookings is a 10/10!! The convenience and professionalism and organization is all I need! Pros The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!! Cons There is not much that I do not like about Microsoft Bookings honestly! I guess you can incorporate AI somehow, that’s the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Francesco P. CEO Arts and Crafts ### "A standard for booking management if you are inside the Microsoft Ecosystem, otherwise keep searching" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 9, 2026 I was looking for a booking solution for both internal and external meetings that would suite my brand and need. Overall this is a solid solution, but if you want customizations and more importantly, to work with other softwares, you may need to check other alternatives Pros A great solution if you already work (or planning to work) with other microsoft solutions like Teams or Outlook in a cohesive ecosystem. It solves you a great list of headaches! It also comes at a very cheap price point and it's easy to implement with forms and pages. Cons If you want more customization options for your business or plan to use other products integrate with Microsoft Bookings, that are outside of Microsoft native programs, then you should think about it not twice but thrice. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) We needed a more automated and easy to implement product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bill L. Vice President of Sales and Operations Information Technology and Services ### "Booking meetings have never been this easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2026 My overall experience with Microsoft Bookings has been positive. It makes scheduling much easier by allowing people to book time based on real availability without back-and-forth emails. The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of time at first, once it’s configured it runs smoothly and saves a lot of administrative effort. Pros It allows for customers and team members to book or schedule a meeting with me easily without a lot of emails back and fourth on availability. Cons There are really no cons that I can think of for this product - it provides a easy setup and link system for clients/customers and staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lauren S. Administative Associate Higher Education ### "Great for quick appointment scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 14, 2026 Pros Microsoft Bookings makes it easy for me to manage appointments for myself and others. As an administrator, being able to quickly manage appointments is a must and this service makes it easy. Cons Some of the booking templates feel limited. I also was unable to make use of the shared booking pages for my organization, but I am sure they are helpful for others. Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reasons for choosing Microsoft Bookings My employer prefers Microsoft products to others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dylan M. Sales Rep Automotive ### "Simple scheduling solution for daily sales use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 January 6, 2026 Overall, my experience has been positive. It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place with the rest of Microsoft 365. Pros It made scheduling test drives and follow-up appointments much easier. Customers can pick an available time without back-and-forth emails, and everything syncs directly to Outlook, which saves time during busy days. Cons The setup can take a little time at first, especially when configuring services and availability. It also feels more basic compared to some standalone scheduling tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Mischa Z. Online Marketeer Renewables & Environment ### "Easy to convert leads to calls" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 4, 2026 Pros Integration with office365 is still amazing. It's handy that you can plan time in front and after a meeting automatically to block. Cons Still the lack of customisation, but in addition there is no way to change the calendar to not show the weekends. We use it for business purposes and we don't operate on the weekends. It confuses the people booking. (because the week starts on Sunday by default and there is no way to change it to start on Monday) Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Microsoft Bookings We already used the microsoft environment, so it made sense to try to get what we wanted there first. As that was the 'free' option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Luke T. Fusion Engineer Oil & Energy ### "Microsoft bookings review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2025 Very useful tool for producing booking requests and organising events with numerous of different attendees. Pros Very good value for money for managing any kind of booking processes. Generally very helpful software. Cons Although it is well priced, there are a few free versions of alternative software which could in time be more competitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176567/Bookings/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)