# Microsoft Bookings Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Bookings Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/176567/Bookings --- # Microsoft Bookings Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Bookings ## What is Microsoft Bookings? Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365. Customers can book on the platform, get a confirmation email and calendar invitation, and reschedule or cancel if necessary. Microsoft Bookings lets managers receive online, phone and SMS bookings for your business and helps streamline the booking workflow. Customers can create appointments directly from your website or by calling you on the phone. Teams get a single view of all bookings, tools to personalize and brand the service page, send reminders to customers, and integrate both scheduling with existing systems so that partners can see appointments in one place. ## What is Microsoft Bookings used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Top alternative Featured Overall rating Based on 161 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 3% Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Bookings?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Bookings) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Bookings 4.4 (161) VS. [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $6 Per User, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (156) Ease Of Use 4.8 (4,063) Value For Money 4.4 (111) Value For Money 4.6 (2,728) Customer Service 4.1 (101) Customer Service 4.7 (2,290) ## Microsoft Bookings alternatives [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176567/Bookings/alternatives/) ## Who uses Microsoft Bookings? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.5 (74) 78.38% of 74 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Sync 4.7 (51) 70.59% of 51 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Confirmations/Reminders 4.7 (50) 68.00% of 50 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Calendar Management 4.5 (44) 75.00% of 44 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.4 (41) 53.66% of 41 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Appointment Management 4.6 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Microsoft Bookings 27 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Schedule in-person or online classes Electronic storage of stakeholder contact information Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Reminders sent via email Specific for use in spas and salons Automatically find mutually available meeting time slots across multiple calendars Access software remotely via mobile devices Book meetings and appointments through a website or digital platform Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Manage the rescheduling of appointments Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (156) 4.2 Based on 156 reviews ## Pricing Value for money 4.4 (111) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/176567/Bookings/pricing/) Microsoft 365 Business Basic $6.00 Per User,Per Month It includes: - Mobile version - File sharing - File storage - Support & Deployment - Tools to build and manage your business Microsoft 365 Business Standard $12.50 Per User,Per Month It includes: - Mobile version - File sharing - File storage - Teamwork & Communication - Support & Deployment - Tools to build and manage your business - Desktop versions of Office apps for PC & Mac Microsoft 365 Business Premium $22.00 Per User,Per Month It includes: - Mobile App - File Sharing - File storage - Teamwork & Communication - Support & Deployment - Tools to build and manage your business - Desktop bersions of Office apps for PC & Mac - Email - Calendar - Security & Compliance - Advanced security - Device management Microsoft 365 Apps for business $8.25 Per User,Per Month It includes: - Desktop versions of Word, Excel, PowerPoint, and Outlook - 1 TB of cloud storage per user - Anytime phone and web support Value for money 4.4 (111) 4.4 Based on 111 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (101) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (101) 4.1 Based on 101 reviews ## User reviews Overall rating 4.4 Based on 161 reviews Filter by rating 5(92) 4(51) 3(13) 2(3) 1(2) Mentioned topic Sorted by most recent AW Andrew W. Head Manager and marketing Sports ### "Convenience in a bundle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 My overall experience with Microsoft Bookings is a 10/10!! The convenience and professionalism and organization is all I need! Pros The best and most important thing I love about Microsoft Bookings is the scheduling/appointment process for my clients and I!! Cons There is not much that I do not like about Microsoft Bookings honestly! I guess you can incorporate AI somehow, that’s the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Francesco P. CEO Arts and Crafts ### "A standard for booking management if you are inside the Microsoft Ecosystem, otherwise keep searching" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 9, 2026 I was looking for a booking solution for both internal and external meetings that would suite my brand and need. Overall this is a solid solution, but if you want customizations and more importantly, to work with other softwares, you may need to check other alternatives Pros A great solution if you already work (or planning to work) with other microsoft solutions like Teams or Outlook in a cohesive ecosystem. It solves you a great list of headaches! It also comes at a very cheap price point and it's easy to implement with forms and pages. Cons If you want more customization options for your business or plan to use other products integrate with Microsoft Bookings, that are outside of Microsoft native programs, then you should think about it not twice but thrice. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) We needed a more automated and easy to implement product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bill L. Vice President of Sales and Operations Information Technology and Services ### "Booking meetings have never been this easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2026 My overall experience with Microsoft Bookings has been positive. It makes scheduling much easier by allowing people to book time based on real availability without back-and-forth emails. The integration with Outlook and Microsoft 365 is a big plus, keeping calendars up to date automatically. While the setup can take a bit of time at first, once it’s configured it runs smoothly and saves a lot of administrative effort. Pros It allows for customers and team members to book or schedule a meeting with me easily without a lot of emails back and fourth on availability. Cons There are really no cons that I can think of for this product - it provides a easy setup and link system for clients/customers and staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lauren S. Administative Associate Higher Education ### "Great for quick appointment scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 14, 2026 Pros Microsoft Bookings makes it easy for me to manage appointments for myself and others. As an administrator, being able to quickly manage appointments is a must and this service makes it easy. Cons Some of the booking templates feel limited. I also was unable to make use of the shared booking pages for my organization, but I am sure they are helpful for others. Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reasons for choosing Microsoft Bookings My employer prefers Microsoft products to others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dylan M. Sales Rep Automotive ### "Simple scheduling solution for daily sales use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 January 6, 2026 Overall, my experience has been positive. It helped streamline scheduling for test drives and customer meetings, reduced missed appointments, and kept everything organized in one place with the rest of Microsoft 365. Pros It made scheduling test drives and follow-up appointments much easier. Customers can pick an available time without back-and-forth emails, and everything syncs directly to Outlook, which saves time during busy days. Cons The setup can take a little time at first, especially when configuring services and availability. It also feels more basic compared to some standalone scheduling tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Mischa Z. Online Marketeer Renewables & Environment ### "Easy to convert leads to calls" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 4, 2026 Pros Integration with office365 is still amazing. It's handy that you can plan time in front and after a meeting automatically to block. Cons Still the lack of customisation, but in addition there is no way to change the calendar to not show the weekends. We use it for business purposes and we don't operate on the weekends. It confuses the people booking. (because the week starts on Sunday by default and there is no way to change it to start on Monday) Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Microsoft Bookings We already used the microsoft environment, so it made sense to try to get what we wanted there first. As that was the 'free' option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Luke T. Fusion Engineer Oil & Energy ### "Microsoft bookings review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2025 Very useful tool for producing booking requests and organising events with numerous of different attendees. Pros Very good value for money for managing any kind of booking processes. Generally very helpful software. Cons Although it is well priced, there are a few free versions of alternative software which could in time be more competitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kelsey H. Coordinator Non-Profit Organization Management ### "Microsoft Bookings has streamlined my workflow. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 29, 2025 I have been able to integrate Microsoft Bookings easily into my daily workflow. It saves me time because I'm not having to go back and forth with each person to figure out "what time works best" for all of us. This makes it easy, and I don't have to pay someone to keep my calendar going. l Pros I added Microsoft Bookings as an app on my Microsoft Teams account. I am able to set my available hours for meetings, and it merges with my calendar so no one can book a time to meet when I already have something scheduled. It was free to add on my Teams account, and there was no learning curve. I was able to create different booking links so there is always one that goes out on any email I send so I can be available to my team. When I send an email to people I am trying to recruit, they get a different link that shows up that I titled "first time meeting" so I know in my calendar what kind of call I am going into before the meeting starts. I haven't had any issues, but I know customer support is always there because it makes it clear where to go. And the best thing is, when someone books a time to meet, I get a notification and a reminder sent to my email so I can stay on top of the job. Cons It took me a little bit to figure out the different features and how I wanted to implement them into my daily workflow. But you will get that with any kind of product you use. If we aren't trying to make things better, what are we doing? I will learn all the features if that means it saves me time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User HR Assistant Human Resources ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 16, 2025 Pros Super user friendly to configure! I love how easy it is to send a link or include it in my signature for people to book meetings with me. Cons I would like a little more flexibility with the schedules because I don't work on every Friday. I would like to select specific dates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Althea W. Owner hair stylist Consumer Services ### "Great for business owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Pros The ease and convenience with this software is phenomenal. I absolutely love the features, and how affordable it is, and it’s helped with my business so much. Cons There’s so many features it’s easy to get lost how to do something sometimes. So it takes some getting used to in order to get it down Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176567/Bookings/reviews/) Popular comparisons [Calendly vs Microsoft Bookings](https://www.capterra.com/compare/148036-176567/Calendly-vs-Bookings)[Google Calendar vs Microsoft Bookings](https://www.capterra.com/compare/176567-213340/Bookings-vs-Google-Calendar)[Goldie vs Microsoft Bookings](https://www.capterra.com/compare/176567-268055/Bookings-vs-Goldie)[Acuity Scheduling vs Microsoft Bookings](https://www.capterra.com/compare/176567-191978/Bookings-vs-Acuity-Scheduling)[Vagaro vs Microsoft Bookings](https://www.capterra.com/compare/153752-176567/Vagaro-vs-Bookings)[Doctoralia for Specialists vs Microsoft Bookings](https://www.capterra.com/compare/176567-253301/Bookings-vs-Doctoralia-Pro)[GlossGenius vs Microsoft Bookings](https://www.capterra.com/compare/174830-176567/GlossGenius-vs-Bookings)[Mindbody vs Microsoft Bookings](https://www.capterra.com/compare/40229-176567/MINDBODY-vs-Bookings)[SimplyBook.me vs Microsoft Bookings](https://www.capterra.com/compare/140086-176567/Simplybook-me-vs-Bookings)[Square Appointments vs Microsoft Bookings](https://www.capterra.com/compare/170263-176567/Square-Appointments-vs-Bookings) [WellnessLiving vs Microsoft Bookings](https://www.capterra.com/compare/145039-176567/WellnessLiving-vs-Bookings)[Jobber vs Microsoft Bookings](https://www.capterra.com/compare/127994-176567/Jobber-vs-Bookings)[GoReminders vs Microsoft Bookings](https://www.capterra.com/compare/154785-176567/GoReminders-vs-Bookings)[Reservio vs Microsoft Bookings](https://www.capterra.com/compare/130471-176567/Reservio-vs-Bookings)[vcita vs Microsoft Bookings](https://www.capterra.com/compare/142264-176567/Appointment-Scheduling-vs-Bookings)[Fresha vs Microsoft Bookings](https://www.capterra.com/compare/142138-176567/Shedul-com-vs-Bookings)[BookyWay vs Microsoft Bookings](https://www.capterra.com/compare/176567-244796/Bookings-vs-gymtrainer)[Bookeo vs Microsoft Bookings](https://www.capterra.com/compare/117299-176567/Bookeo-vs-Bookings)[BookSteam vs Microsoft Bookings](https://www.capterra.com/compare/133845-176567/BookSteam-vs-Bookings)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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