# Page 2 | StyleSeat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is StyleSeat the right Appointment Scheduling solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176521/StyleSeat/reviews

---

StyleSeat

3.9 (56)

[View alternatives](https://www.capterra.com/p/176521/StyleSeat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of StyleSeat

## Showing most helpful reviews

Showing 26-50 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bri A.  
MUA  
Cosmetics  
Used the software for: 2+ years

### "Great System"

December 4, 2019

5.0

Overall my experience with this app has been pretty decent for what I use it for.

Pros

I like the fact that this app is bee users friendly. I am able to store my clients information. And I love the fact that clients are able to leave reviews for my business.

Cons

The only part about this app that I do not like is not being able to take deposits from my clients. For the monthly price of this app I feel like that setting should be offered automatically. It is with other systems that cost less.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Review Source

VR

Verified Reviewer  
Financial Analyst  
Accounting  
Used the software for: 2+ years

### "Looking for a Stylist? Styleseat has plenty of options no matter where you are."

December 30, 2019

4.0

I have set a handful of appointments through StyleSeat, definitely not a bad experience.

Pros

Great way to look up stylists in new areas. I like how you can search different location for stylists and hairstyle types. I love that you can view pictures of the stylists work, and most of their accounts are linked to Facebook or Instagram if you need some more convincing. Email reminders come in handy.

Cons

Doesn't always work, might be a bug. Need to update hairstyle options for we type in what we are looking for (ex: Kinky Twists, Senegalese Twists, Box Braids)

Review Source

SP

Stephanie P.  
Coach  
E-Learning  
Used the software for: 1-2 years

### "Styleseat is great "

March 3, 2020

5.0

I enjoyed the service. I don’t enjoy the fact that people that haven’t received the service are still allowed to review as long as they have booked an appointment. So even if someone’s appointment is canceled they are still allowed to leave a review which led to receiving bad reviews from people that were attacking my business. Ultimately that led me to switch to another platform.

Pros

I love how the customers can leave reviews and the ease of setting up. It’s also aesthetically pleasing.

Cons

I wish I had more options to add add-ons and additional services instead of me having to create a different package for each option.

Review Source

CJ

Crystel J.  
Owner  
Cosmetics  
Used the software for: I used a free trial

### "Great for a multi chair salon"

March 29, 2024

5.0

Pros

Client history and reminders are fantastic

Cons

It is pricey for a studio salon. I like it for my multiple calendar salon

Review Source

VR

Verified Reviewer  
Patient Accounts Rep  
Medical Practice  
Used the software for: 6-12 months

### "Legitimate hairstylist "

July 6, 2022

3.0

Some good buy most bad

Pros

I used it a few times for a legitimate hairstylist \[SENSITIVE CONTENT\] but there are some stylists that are only collecting the fees when they don’t plan to do your hair at all \[SENSITIVE CONTENT\] or those who you who you accidentally made an appointment with but immediately canceled it \[SENSITIVE CONTENT\] but she still got paid for nothing

Review Source

VR

Verified Reviewer  
Beauty Instructor  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Disgusted "

July 6, 2021

1.0

Pros

I don’t like it at all . This platform doesn’t assist you properly.

Cons

Horrible customer service and not depositing me the money that my clients paid me .

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love to book my appointments on here!"

February 19, 2019

5.0

Overall, I highly recommend this site especially if you are looking for a new stylist.

Pros

I love how easy it is to find a stylist and see their prices and availability! I have been using the same girl for years and love being able to get on and book verses trying to get a hold of her on the phone interrupting her day to simply book.

Cons

When I first signed up, for some reason it logged me in as a stylist verses customer and could not figure out why I couldn't see calendars correctly.

Review Source

LS

Lateema S.  
Cosmetologist  
Arts and Crafts  
Used the software for: 2+ years

### "Styleseat"

July 22, 2019

5.0

Pros

Easy to setup appts Can make payments Reviews on stylist Can find a stylist anywhere

Cons

No problems at all All good here Maybe decline fee

Review Source

HJ

Hermana J.  
Aesrhetician  
Hospitality  
Used the software for: 2+ years

### "StyleSeat Review"

October 1, 2019

5.0

Great just need more.

Pros

Great everyone knowns about style seats.

Cons

There is really no con. Everything was very easy but limited advertise.

Review Source

VS

Vanessa S.  
Nail Tech  
Consumer Services  
Used the software for: 6-12 months

### "Review"

April 18, 2019

5.0

Pros

I love that you get clients by using this service. You are able to look up services in your area. It is definitely a great marketing tool.

Cons

I don't like That you cant rearrange pictures They raised the cost from 0 a month to 35t hat you have to create an acct to see a profile or book with someone That you have to have add ons as a a service instead of a sub service

Review Source

JD

Jimmy D.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "No Customer Service Numbers "

December 18, 2019

1.0

Pros

Help organize my schedule. It also helped me stay organized.

Cons

It has no customer service number at all if and when you have a problem. Only email.. that’s not always fast enough to solve a problem.

Review Source

NW

Nicole W.  
Licensed cosmetologist  
Cosmetics  
Used the software for: 2+ years

### "Stylist that used style seat for 8 years "

June 15, 2021

5.0

I enjoyed it minus the checkout portion of the appointment.

Pros

Very nice presentation, very personalized

Cons

Charged clients for the convenience of booking online.

Review Source

TW

Tinisha W.  
Stylist/ Salon Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Things have truly changed "

April 2, 2021

3.0

I've been with StyleSeat since the beginning. Now that they charge for the service they have gottten out of hand. I do t mind my fee I'll pay it if that's a requirement of course but charging EACH one of my clients to book each time is OBSERD!!!

Pros

Sometimes It finds new clients for you and it adds them to your schedule.

Cons

It cost for the clients to book, in addition to my monthly fee. L

Review Source

VR

Verified Reviewer  
Hair stylist  
Cosmetics  
Used the software for: 1-2 years

### "Great software "

July 23, 2019

5.0

Pros

The ease of use. I like that people can book directly from the app

Cons

The fact that it used to be fee and now you have to pay to use

Review Source

VR

Verified Reviewer  
Insurance Agent  
Insurance  
Used the software for: 2+ years

### "Styleseat review "

February 1, 2019

4.0

Pros

I used to use it as a hairstylist. Now I only use it as a customer. It’s easy to set up a profile and create a menu. Great customer service.

Cons

I stopped using it when Styleseat started charging stylists to use the software. Didn’t feel like it was worth it at the time.

Review Source

VR

Verified Reviewer  
I.T. Professional  
Consumer Services  
Used the software for: 1-2 years

### "Don't think I'll ever go back to "walk-in" again."

November 13, 2018

4.0

Pros

Very convenient. I could view a calendar of my barber's availability and select the time I want as far out as I want. Makes it a lot easier to have a set schedule for my and my son's haircuts. Way more efficient that calling and/or texting for available times.

Cons

I'd like it if I could be notified by the app if someone cancelled during a time period I wanted.

Review Source

DW

Destiny W.  
Lash extension tech  
Cosmetics  
Used the software for: 2+ years

### "Great"

September 6, 2022

5.0

Pros

Ease of use of the software. Very easy to move around

Cons

The refresh sometimes takes you all the way back to the top

Review Source

AG

Azuri G.  
Hairstylist  
Human Resources  
Used the software for: 6-12 months

### "Style seat review "

December 5, 2020

5.0

Pros

This software is very up to date, I love the fact that you can set up your own schedule!

Cons

I feel as though there could be a little change in the software such as better features!

Review Source

VR

Verified Reviewer  
Stylist  
Apparel & Fashion  
Used the software for: I used a free trial

### "This platform has become a nightmare"

October 5, 2019

1.0

Styleseat is a scam, horrible,.

Pros

It was easy to use, and that is all, I have no other positive. They are thieves.

Cons

I realized they were charging all of my clients just to book, plus a percentage of the credit card sales, plus my monthly fee. So I decided to cancel my account, yet they still allow clients to book, and then chaos, every time I reach out to support they do not get back to me. I am outraged. Terrible customer service, they raking in money on my hard work and ignoring my request to absolutely close my account.

Review Source

Paige P.  
  
  
Used the software for: 1-2 years

### "null"

October 30, 2016

5.0

Review Source

BJ

Brandi J.  
Lash artist  
Cosmetics  
Used the software for: 6-12 months

### "Tricky to use "

October 15, 2019

5.0

Pros

The very easy way to post all of my services

Cons

It was hard to add pictures, some would post but not all. I’m still unsure why

Review Source

DJ

Danieal J.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "StyleSeat"

December 27, 2019

5.0

I'm glad someone created this software. I can view my hairdresser availability and schedule my own appointments. I love that Styleseat sends friendly reminders of appointments.

Pros

This app help me find my current hairdresser. This platform allows you to view the reviews, services, prices, and work of hairdresser near you. Its mobile friendly and sends me my final receipt with the option to tip.

Cons

I wish the services I request to get aligns with the actually services given to ensure I know how much I'm paying ahead of time.

Review Source

Mary K.  
Avon Rep  
Cosmetics  
Used the software for: 1-2 years

### "Hair Salon Appt online"

September 24, 2018

4.0

Pros

I liked that I could make the appt online without having to call a salon.

Cons

Sometimes it was confusi g to book a service bc the stylist needed time between services in order to due certain things and you dont know that when you book the appt.

Review Source

CL

Cindy L.  
Hiring Manager  
Education Management  
Used the software for: 2+ years

### "You can Make a Hair Appointment Anytime!"

September 25, 2018

5.0

Pros

In the age of social media, we browse pics of hairstylists' work at any hour of the day. Then we can follow their link and schedule an appointment with them on StyleSeat at our convenience. I don't have to wait until I have a break in my day to call during business hours.

Cons

I just wish that some of the stylists would provide more pertinent info on their StyleSeat page. Sometimes you still have to contact the salon. But the software is great. Can't complain.

Review Source

VR

Verified Reviewer  
VP of Recruiting  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "StyleSeat - Personal Use"

November 13, 2018

5.0

Pros

My hair stylist uses this to book all of her appointments. It allows me to secure a time block and save my payment information so I can pay/tip through the app. Super seamless!

Cons

Nothing comes to mind - I have never had any issues.

Review Source

Similar Products

Featured

## Related categories

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Reservations](https://www.capterra.com/reservations-software/)