# StyleSeat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is StyleSeat the right Appointment Scheduling solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176521/StyleSeat/reviews

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StyleSeat

3.9 (56)

[View alternatives](https://www.capterra.com/p/176521/StyleSeat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of StyleSeat

Ease of use

4.1

Customer Service

3.7

## Pros and Cons in Reviews

SW

Shondriale W

OwnerConsumer Goods, Self-employedUsed the software for: 1-2 years.

“I love the fact that stylist will promote you and help you get new clients I was a new braider when I signed up and it help bring a lot of NEW people“

September 13, 2025

AM

Arear M

CosmetologistConsumer Services, Self-employedUsed the software for: 1-2 years.

“I started being charge for what was free without adding any benefits.“

May 28, 2025

NC

Naomi C

General ManagerCosmetics, 11 - 50 employeesUsed the software for: Less than 6 months.

“It is the best way to find a new stylist.“

November 4, 2022

AC

Alake C

AttorneyLaw Practice, Self-employedUsed the software for: I used a free trial.

“So you can take my money and take a tip but you can't refund my money! “

May 20, 2022

DW

Destiny W

Lash extension techCosmetics, Self-employedUsed the software for: More than 2 years.

“Very easy to move around“

September 6, 2022

DT

Drina T

Beauty Instructor Business Supplies and Equipment, 2 - 10 employeesUsed the software for: Less than 6 months.

“Horrible customer service and not depositing me the money that my clients paid me .“

July 6, 2021

AG

Azuri G

Hairstylist Human Resources, Self-employedUsed the software for: 6-12 months.

“This software is very up to date, I love the fact that you can set up your own schedule!“

December 5, 2020

CH

Candice H

Scripted Development AssociateEntertainment, 10,001+ employeesUsed the software for: More than 2 years.

“You can't speak to a human, and even when you submit a request (type in all the fields) they still just send an automated response that's incredibly unhelpful.“

March 17, 2021

## Showing most helpful reviews

Showing 1-25 of 56 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EDUARDO O.  
IMAGE CONSULTANT/STYLIST/MAKE-UP ARTIST  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Efficient and functional web system."

November 28, 2019

5.0

This tool has accompanied me since my business started, when it was a small undertaking because it provided me with automation in the scheduling of appointments, so it helped me to quickly develop an organized and effective way of working, so my customers are very satisfied with the services provided, should not wait long to be served because thanks to the self-service portal can make reservations online according to the schedule of their preference, however the greatest benefit I got with this tool was the visualization of my work through the gallery, which helped me increase my customer base, in addition to digital marketing promotions on different social networks, have helped me to my work as a stylist is recognized.

Pros

StyleSeat is a web-based solution that allows you to schedule appointments, book online through the self-service portal, manage employees, inventories and payrolls, plus a customer database and billing. An aspect to emphasize of this program is that it offers differences with others available in the market, provides a photo gallery, in which your customers or people who visit your profile, can see part of your work, in addition, has a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, it is very easy to configure and has a configuration wizard and its design is very simple so it facilitates its use. You have an extraordinary quality-price ratio, as it offers a lot of functionality at a modest price.

Cons

Its operation is outstanding, however, I would like the development of a mobile application, as it will facilitate access to this platform.

Review Source

CJ

Charlie J.  
Hair Stylist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Client Fees"

January 22, 2020

4.0

My overall experience is ok, but it doesn't allow me to add important info about services. My clients are tipping me less because of the booking fees.

Pros

It is user friendly and I am able to set up my services easy with pricing, time frame, and description.

Cons

My clients are complaining about all of the fees that they are being charged and I am getting the backlash.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

I am switching because if the new booking fees that my clients are complaining about.

Review Source

SW

Shondriale W.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Great for starters "

September 13, 2025

3.0

I wouldn’t have left if they had an option to personalize my page and if they allowed me to take deposits. They may have updated that now but if not would definitely be something worth adding

Pros

I love the fact that stylist will promote you and help you get new clients I was a new braider when I signed up and it help bring a lot of NEW people

Cons

When I last used them they didn’t do deposits which was needed. I also didn’t like the limited appearance

Alternatives considered

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Reason for choosing StyleSeat

I left styleseat to go to glossgenius because at the time they offered deposits and personalization

Review Source

CC

Chermaine C.  
Business owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Booking tool that markets "

May 11, 2025

4.0

Popular tool that allows clients to book appointments and business is marketed among other similar businesses.

Pros

It is popular tool for clients booking appointments and you can market within the app among other businesses.

Cons

It cam be quite expensive to use compared to other client booking platforms on the market and the features offered.

Review Source

Henk M.  
Remote Technical Support Representative  
Consumer Services  
Used the software for: 1-2 years

### "Great user interface for your client!"

March 11, 2019

4.0

Pros

Extremely convenient for both myself and my client, they can book an appointment and see availability from nearly anywhere their phone, their computer etc. I can see what exactly they need done and make my schedule work better for me so everyone is happy.

Cons

I have almost nothing bad to say about this, besides I wish all my clients would use it exclusively.

Review Source

VR

Verified Reviewer  
Hairstylist  
Cosmetics  
Used the software for: I used a free trial

### "These people are BIG SCAMMERS!!! they will take money from your account "

August 20, 2022

1.0

Pros

This company is very complicated to use. Number one: they allow clients to take their money back after a service. Number 2: they don’t have a good enough contact system. When you need help no number to call just a stupid email that takes 5 business days to even get a response. Number 3: they don’t care about their workers they take most of your hard earn money. This business is not a professional at all!! Why wouldn’t you want to help your workers that’s making this app move but no they don’t care. All they care about is your money . Don’t use this app save your time. They will take money from your account without knowing.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Because StyleSeat is a fraudulent app!! I can’t no longer trust them after they went and took 37 out of my account and allowed a client to take their money back after a service.

Review Source

AM

Arear M.  
Cosmetologist  
Consumer Services  
Used the software for: 1-2 years

### "Styleseat concerns"

May 28, 2025

3.0

It was good. There were a couple of times that appts were allowed to be scheduled outside of my hours.

Pros

My client's ability to schedule 24/7. The site sent out automatic reminders for me. The simplicity of the site.

Cons

I started being charge for what was free without adding any benefits. It was years ago. So maybe they have upgraded.

Review Source

Kevin T.  
Recruiter  
Internet  
Used the software for: 1-2 years

### "Style Seat: was a decent service when it was free. "

January 2, 2019

3.0

I see that it’s successful for some beauty professionals and then there’s folks like me where it did nothing for me.

Pros

It was fairly straightforward on set up and the free version (which is no longer) had the features I needed.

Cons

Being a hair stylist, I never obtained any new clients, phone calls or email inquires. It’s a pay only service now.

Review Source

taylor W.  
Makeup artist  
Cosmetics  
Used the software for: Less than 6 months

### "Not my favorite "

April 5, 2020

3.0

It wasn’t my favorite app I rather use a free app like square and just do my own marketing

Pros

I like that the app allows people to find you and book you for a service. You can also take payments.

Cons

The actually search feature doesn’t make it worth the $35 a month plus service fees for charging through app

Review Source

Jessica M.  
Founder, Co Owner, & Designer  
Design  
Used the software for: 6-12 months

### "I have used Styleseat to schedule several my hair appointments."

April 15, 2019

5.0

Pros

I had a stylist that used Styleseat to schedule all of her appointments and list out all of her services. This platform is fantastic, reliable and also includes reviews for potential clients to read before booking. It's great!

Cons

I haven't come across anything that I haven't liked about this software yet.

Review Source

ME

Maia E.  
Cosmetologist  
Consumer Services  
Used the software for: 6-12 months

### "Pricey"

September 24, 2020

3.0

Overall, initally when I started with Style Seat they were not charging for a basic setup. Now they are and I think $35 a month is a little pricey which is why I went over to 10to8

Pros

I like the whole set up of the software. It is very professional and pretty basice. You can lists tons of services and also can take appointment deposits. You can upload a ton of pictures and they do offer you perks if you are willing to pay for them. Like marketing, spotlighting your business, etc... They also offer you a few tips from time to time.

Cons

What I like the least is the price. I feel that they are expensive for what they are offering. It should not cost as much as they charging in my personal opinion. Because there is definitely similar software that is still be offered free or cost next to nothing.

Review Source

KF

Kishasha F.  
Attorney/Educator/Administrator  
Education Management  
Used the software for: 2+ years

### "Review for StyleSeat"

July 28, 2019

5.0

Pros

What I like the most about SytleSeat is the ease of use. The app is very user-friendly. My hair and makeup stylist uses the application to schedule and pay for appointments. I appreciate that the application stores my credit card information for future appointments. I don't have to worry about forgetting my credit card. The payment is made automatically on the day of the appointment from the stored credit card on the app.

Cons

I don't have any cons on this program. As the end-user, the program works for me. I have also recommended the program to other stylists that I know.

Review Source

TP

Tyshai P.  
Lash tech  
Cosmetics  
Used the software for: Less than 6 months

### "Use a different booking app for your business "

August 5, 2021

1.0

Bad.

Pros

None

Cons

Does not protect businesses. Refund Customers for services you have completed on them.

Review Source

CW

Charlisa W.  
Makeup artist  
Cosmetics  
Used the software for: 1-2 years

### "Styleseat booking "

August 6, 2019

5.0

It’s the only booking site I use! It’s very effective.

Pros

Fast and reliable booking site for yourself and clients

Cons

A person can book with no money on their card.

Review Source

EC

Ednifah C.  
Quality Improvement Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Good booking tool for stylist "

September 25, 2019

5.0

I love how when I book an appointment with my stylist in NJ, I get friendly emails if I haven’t booked with my stylist in a while. The menu is clear who’s which awesome without having to call the stylist for cost questions!

Pros

I love how I can seatbelt by my city to find a stylist in my area.

Cons

No complaints, booking was made to be easy

Review Source

TW

Tazania W.  
Lash Tech  
Cosmetics  
Used the software for: 1-2 years

### "Like the Set up"

January 8, 2020

5.0

I like the style seat but it could always be better.

Pros

I like that it does save peoples credit card and that there is a cancellation policy available so you do get something when people try to play with your money

Cons

I didn't like the amount it cost a month I feel like it's too much but you do make the money back depending on how good your business is

Review Source

MB

Moshell B.  
Makeup Artist  
Cosmetics  
Used the software for: 1-2 years

### "Its ok"

October 25, 2019

2.0

My overall experience with Styleseat was ok. Its definitely better out there

Pros

The thing that i most like about this software if that it helps clients to see a gallery of your work.

Cons

When i first started as a MUA i use this software. This software lets clients book appointments without paying the deposit you require.

Review Source

LL

Linda L.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great product"

July 18, 2019

5.0

Pros

It is a fairly new discovery for me. I have been using it a lot to schedule many types of appointments. Super easy to use, love that it reminds and confirms appointments. Great product.

Cons

I cannot think of anything I don't like about this software.

Review Source

AP

Ariel P.  
Hair braider  
Cosmetics  
Used the software for: Less than 6 months

### "Styleseat"

September 23, 2020

5.0

I had a great experience

Pros

That it’s not expensive and it’s a very good use for a business

Cons

Nothing I actually liked everything about it

Review Source

BJ

Bre J.  
Lash artist  
Cosmetics  
Used the software for: Less than 6 months

### "Style seat Review "

December 7, 2024

3.0

It was okay but it was confusing to work with I often had appointments from people that I didn’t get to consult with

Pros

They find you appointments that I did enejoy

Cons

They are not easy to navigate and that’s important

Review Source

JM

Jarah M.  
Owner  
Retail  
Used the software for: 2+ years

### "Building clients "

July 12, 2024

4.0

Pros

When I used, LLC was at the beginning of my Hairstylist career, I love the fact that people were able to find me using the search feature, and that is what help me to grow my business rapidly

Cons

Price increases over time and the quality of the product didn’t

Review Source

AC

Alake C.  
Attorney  
Law Practice  
Used the software for: I used a free trial

### "Theft and Fraud"

May 20, 2022

1.0

Pros

None, scammer company, will never use again, they stole money from me and refused to refund it.

Cons

I attempted to make an appointment for June 2 and the system made an appointment for June 2 and May 20. The May 20 appointment must have been made in error when the computer froze, as it froze when I was waiting for the confirmation of the appointment to load. I never got a confirmation about a May 20 appointment, only June 2. I never went to the May 20 appointment because I never made it and knew nothing about it. Then Style seat charged my card $60 and claimed they were going to add a 20% tip for a service I never had, for an appointment I never made! When I sent them proof of the appointment I attempted to make and told them the may 20 appointment was an error, I never clicked on anything or attempted to make it, they told me they couldn't refund my money. The stylist would have to refund my money. So you can take my money and take a tip but you can't refund my money! I will never book another appointment on this fraudulent system ever again. Be careful about using this. Your card could be charged for an appointment you never made and then you will have to go through your bank to try and get your money back, for services you never received, for an appointment you never made! Scammer app.

Review Source

CH

Candice H.  
Scripted Development Associate  
Entertainment  
Used the software for: 2+ years

### "Horrible Customer Service/Horrible App"

March 17, 2021

2.0

Pros

It lets you find hairstylists in your area when you're new or the service you need for your hair is scarce. In my case, getting relaxers in Los Angeles is like finding water in the desert. It's incredibly hard to find professional hairstylists who know how to do the service. So within these last few years, I've been depending on Stylseat and it's issue after issue constantly.

Cons

Customer service is atrocious. You can't speak to a human, and even when you submit a request (type in all the fields) they still just send an automated response that's incredibly unhelpful. They just-- don't want to do their jobs and that's depressing. If you have time-sensitive policies that require certain actions, not having time-sensitive customer service makes absolutely no sense. I had to change my entire card information just so they wouldn't charge me for a service I no longer needed (and they wouldn't let me change online).

Review Source

VR

Verified Reviewer  
Full Time Translator  
Publishing  
Used the software for: 6-12 months

### "A niche booking system"

November 2, 2021

4.0

Pros

While managing Sauna & Spa resort, the Availability feature is critical. And this software does its job perfectly here.

Cons

The software indeed needs a lot of other features like Billing & Invoicing, Automated Scheduling and Attendance Tracking.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Review Source

KP

Kenia P.  
Cosmetologist  
Cosmetics  
Used the software for: 2+ years

### "Finally switching over "

December 3, 2020

2.0

Pros

Simple to use at one point, of course over time they changed. Clients found it difficult to use.

Cons

Honestly, the history I had with them. I’ve been using StyleSeat since it was free, and of course once they started charging they upgraded. However over time, the fees got ridiculous. Not only do you pay a monthly fees, your clients pay booking fees. If a client cancels last minute and another clients books that spot, they’ll pay $10 that goes to THEM, NOT YOU. Clients had trouble looking for their own appointments at times, and once in a while the whole app would crash. An entire day of clients without being able to see who’s scheduled next. I can keep going, StyleSeat is not worth it.

Review Source

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