# Campspot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Campspot Software - reviews, pricing plans, popular comparisons to other Campground Management products and more. Source: https://www.capterra.com/p/176517/Campspot --- # Campspot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Campspot ## What is Campspot? Campspot Software is the leading campground management and reservation system. Our cloud-based platform allows park operators to book more online reservations with ease in real-time. Revenue-driving and time-saving features such as dynamic pricing, housekeeping, contactless check-in, e-signature, integrated POS, recurring guest billing, flexible business rules, reservation grid optimization, automated reporting, site lock fee option, interactive map creation, custom gift cards, and more. ## What is Campspot used for? [Reservations](https://www.capterra.com/reservations-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 89 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 6% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Campspot alternatives Highest Rated [4.9 (25)](https://www.capterra.com/p/251297/Park/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (213)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [RoverPass](https://www.capterra.com/p/165353/RoverPass/) [4.6 (63)](https://www.capterra.com/p/165353/RoverPass/reviews/) Starting price $3.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165353/RoverPass/) [View all alternatives](https://www.capterra.com/p/176517/Campspot/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.1 (27) 59.26% of 27 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Online Reservations 4.5 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Make and manage reservations online Site Reservation Management 4.3 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Create and manage reservations for individual camping sites/plots Online Booking 4.6 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.2 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Rate Management 3.6 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Campspot 67 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Check guests in and out, issue key cards, schedule wake up calls, or other requests Visualize locations on a map The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Receive system updates as soon as any changes are made Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage site maps showing plots, availability, utilities etc. Create and manage reservations for individual camping sites/plots Send messages via SMS Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (89) 4.3 Based on 89 reviews ## Pricing Value for money 4.6 (86) ### Starting price Free trial not available Value for money 4.6 (86) 4.6 Based on 86 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Unifocus](https://www.capterra.com/p/227568/Unifocus/)[ RoverPass](https://www.capterra.com/p/165353/RoverPass/)[ BnBerry](https://www.capterra.com/p/227698/BnBerry/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (87) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (87) 4.6 Based on 87 reviews ## User reviews Overall rating 4.6 Based on 89 reviews Filter by rating 5(66) 4(15) 3(3) 2(2) 1(3) Mentioned topic Sorted by most recent SS Sally S. Personal Hospitality ### "Poor customer service and websites" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 30, 2026 Poor. The above description pretty much sums up my dealing/non-dealing with Campspot. That was after calling the Wautauga Dam campground directly. Of course, no one answered there and their voicemail was full. Pros Pretty pictures with views of the water, pavement, trees, picnic tables, water faucet, campers, and motorhomes. Cons 2 different Campspot maps showing different availability. When I called I was transferred to a live person, only to get another recording. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Becky P. Campground Owner Hospitality ### "Campspot customer service sadly no longer exists" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 28, 2026 Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling. Pros Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve. Cons Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 Thank you for taking the time to share such thoughtful feedback and for being a Campspot customer for more than five years. We truly appreciate your partnership. We’re sorry that your recent support experiences have felt slow or incomplete. We know how critical timely, clear assistance is, especially when your seasonal setup and daily bookings depend on our platform. Feeling uncertain about support is frustrating, and it’s not the experience we want for any campground. We’re glad the software continues to work well for your guests and staff. At the same time, your feedback about response times, follow-up, and overall value is important, and we’re actively working to strengthen our support experience. We’d welcome the chance to better understand your recent requests and ensure your questions are fully addressed. If you’re open to it, please reach out to marketing@campspot.com so we can follow up directly. ME Mar E. Manager Hospitality ### "Great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2025 I appreciate the great people that are always there willing to help! It makes it all worth while! Customer is top notch in my opinion. Pros I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing! They have been so helpful every time I can’t figure something out in my own! Cons I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager Hospitality ### "Doesn't live up to the hype, too many glitches." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 13, 2025 Not good. I don't recommend them at all. Far too many glitches, pass the buck onto you customer service. Pros When it works, it's fine. Not outstanding, but fine. It'll get the job done for now but don't expect anything outstanding. Cons It has too many glitches that pop up every couple of months. If you contact support, they'll give you answers that you've already provided, stating that you've already done what they suggested in emails before their lame solution, answering emails, plus sending them four videos. They do not understand English very well. I've become increasingly frustrated with their low reading comprehension. I wouldn't recommend them. I'm switching to a more reliable software that has been around for far longer and has a better rating. The rating here is not trustworthy, given my experience dealing with them over the past two years. Their idea is "It's cool!", not what will work best for those who use it daily for their work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 14, 2025 Thank you for taking the time to share your honest feedback. We’re sorry to hear about the frustrations you've experienced and the negative impact they've had on your business. It’s clear from your review that we’ve fallen short in several key areas. That’s not the experience we aim to deliver, and we regret that you felt unheard and unsupported throughout the process. We deeply value the input of users like you, especially when it highlights where we need to improve. Your comments about communication, issue resolution, and the frequency of technical glitches are being shared directly with our product and support teams to help us address these gaps with urgency and care. If you're open to it, we’d appreciate the opportunity to connect one last time—just to ensure we’ve captured all the context and can use your experience to make meaningful improvements for others. - Gabby Quarantiello, VP Partner Success support@campspot.com DG Diane G. Owner Hospitality ### "New to the Campground Management and Love Campspot" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Very good so far. I am a new campground and I am thrilled with the booking software and the ease of add ons. Pros Ease of integrations to other software. Onboarding help with Peter made a huge difference Cons Little difficult to learn the program - it's pretty robust and has a lot to it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Christy H. GM Hospitality ### "We Love Campspot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 It has been great; highly recommend to any campground/park, big or small Pros Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did! Cons Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports. Alternatives considered [Campground Master](https://www.capterra.com/p/33941/Campground-Master/) Reasons for choosing Campspot Better pricing and functionality and price point hard to beat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Wendy B. Manager Recreational Facilities and Services ### "Unfortunately would not recommend." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 19, 2024 Campspot started out fine with needed improvements etc. Then the improvements became more important than the actual maintenance on the program. The system slowed to the point we replaced all of our computers to no avail after support blamed our internet provider and history. We even had the internet provider come out and check our system which was fine. After we gave notice we were moving to another company they decided we really were having issues they needed to address. But it was too little to late (about a year). Pros The zip code finder and I honestly can’t think of anything else. Cons The speed and the way it recalculated the rates unasked. The inability to check out guests when they left was very inconvenient as you couldn’t re-rent the site. Every problem was blamed on internet history. Also lost the ability to even search for prior guest by the time we left. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Timothy K. Employee Hospitality ### "Very pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2024 Very good. What wasn't provided, we were able to work out through combining multiple reports Pros Complete monitoring of every aspect of our RV park's interaction with guests. Cons I did not find the ability to Access payment information, including guest name, amount, unit #, dates and status of completion of payment, for each payment made, in csv format, for import into QuickBooks, within Campspot's program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Natalie R. Customer Service Specialist Recreational Facilities and Services ### "CampSpot reviewed" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 June 27, 2024 I enjoy using CampSpot and it has made management of my Camp more seamless. I can easily view and adjust bookings or add new options/pricing Pros Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program Cons It takes a bit of learning and can be difficult to set up on your own without doing quite a bit of digging/learning. Customer service/support can also be lacking at times. Customers sometimes have difficulty understanding how to book by site instead of entering in their whole group at once when searching for dates Alternatives considered [Newbook](https://www.capterra.com/p/144942/NewBook/) Reasons for choosing Campspot It made more sense for our users and they didn’t have as many customization options/features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB David B. Owner Recreational Facilities and Services ### "No Plan to Switch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2024 Great! There are so many reservation software options out there and you can't make everyone happy but I have no plan to switch! Pros I have been very pleased with the communication from Campspot. There are emails letting us know what is coming, industry highlights, etc. Everyone was helpful when onboarding. All of the features are easy to use and support is always either already provided for a phone call away. Cons I do not like the monthly fee. When I onboarded there was no monthly fee and that was what was attractive. Now, however, there is a fee. Don't like!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176517/Campspot/reviews/) Popular comparisons [RoverPass vs Campspot](https://www.capterra.com/compare/165353-176517/RoverPass-vs-Campspot) [Newbook vs Campspot](https://www.capterra.com/compare/144942-176517/NewBook-vs-Campspot)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)