# RapidStor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RapidStor the right Self Storage solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176278/RapidStor/reviews

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RapidStor

4.5 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 13th, 2025

# Reviews of RapidStor

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GP

Geoff P.  
Facility Manager  
Retail  
Used the software for: 2+ years

### "Rapidstore at StoreLocal"

April 4, 2019

5.0

Totally happy with Rapidstore, it works efficiently and integrates well with all our other systems. Gives us a clear notification when people book online after hours and the customers find it very easy to use (which is the main thing!).

Pros

Very easy to use. Great for sending bulk emails, text messages and quickly implementing billing processes for individual customers needs in storage.

Cons

No complaints. It has every feature that you could possibly want from this type of software.

Review Source

DB

David B.  
Area Manager  
Retail  
Used the software for: 2+ years

### "Valuable Business Support"

April 3, 2019

5.0

Rapidstor enabled us to get our merchandise listed online in a format that allowed potential customers to easily view and purchase our products online. We have used Rapidstor to handle our merchandise and online booking system which link directly into our operating software.

Pros

Rapidstor allowed us to list our merchandise products and spaces to rent in an online format that allowed us to engage with customers in an online world. Rapidstor support staff are always available, friendly and very knowledgeable.

Cons

Could be more flexible to different companies needs.

Review Source

JM

Jason M.  
Store Manager  
Retail  
Used the software for: 6-12 months

### "RapidStor review"

April 16, 2019

3.0

Pros

The ease of being able to update the company website

Cons

Noticing that sometimes the website does not automatically update.

Review Source

NG

Neil G.  
Manager  
Warehousing  
Used the software for: 2+ years

### "Excellent support behind this product."

April 3, 2019

4.0

This product has benefited our on line customers on our storage units, sizes, cost etc, and as it is constantly updating with SiteLink the rates and availability are also up to date, without having to change it in both programmes.

Pros

As stated Excellent support behind this product, with the tech team etc if needing help or making changes.

Cons

Nothing really, once you have navigated it a few times.

Review Source

AP

Andrew P.  
Manager  
Retail  
Used the software for: 2+ years

### "RapidStor live and responsive"

April 3, 2019

4.0

Very good business tool allowing for change to made almost instantaneously which can give me the competitiveness edge over our competition.

Pros

Links very nicely in with sitelink providing live updates. Easy to use which allows me to control both content and the look my website booking page. Perfect managerial tool that allows for instant results to the ever changing market conditions.

Cons

Customers often double book or are tentative - perhaps this is because they are unsure of what they are getting. Perhaps a live price breakdown that displays the total running costs as well as what is booked similar to a ledger.

Review Source

DM

Danielle M.  
Business Manager  
Facilities Services  
Used the software for: 6-12 months

### "Easy and Simple"

April 24, 2019

5.0

Great experience.

Pros

Easy to use for tenants - online booking and payment, online reviews. Able to view units sizes and information easily. Good for me as the manager to have these online customers and tasks already attended to.

Cons

Tenants have made enquiries online sent to Newmarket but enquiries have come from a Melbourne facility. Sometimes customers redirected to different areas.

Review Source

EF

Emily F.  
Facility Manager  
Packaging and Containers  
Used the software for: 6-12 months

### "Easy to use, Great customer service :)"

March 29, 2019

5.0

Pros

How easy it is to use and if i had any questions they were answered very easily

Cons

the only thing i dont like about this software is the drop off of information when changed in sitelink. It is an easy fix though to reinstate

Review Source

MB

Mike B.  
Owner/Operator  
Warehousing  
Used the software for: 2+ years

### "Communication and innovation Keeping it simple"

April 15, 2019

5.0

Enquiry with customers having clear expectations from on-line .

Pros

Flexibility. Easily found on Google etc. Reliable.

Cons

Needed to fix phone number for engagement. My fault though.

Review Source

Penny S.  
road crew  
Warehousing  
Used the software for: I used a free trial

### "Great for Business Owners"

September 5, 2019

5.0

My overall experience was great once I learned how to navigate around the software. It made listing items and checking items easier.

Pros

I like how this software offers multiple layouts and easy to organized everything needed for store owners.

Cons

The only con that I had was I got a little confused on how to delete item and move them around. Other than that, I have no cons

Review Source

BZ

Barry Z.  
Owner  
Warehousing  
Used the software for: I used a free trial

### "Rapidstor experiences"

April 11, 2019

4.0

The interactive map is good. The clients experience is very good.

Pros

My clients have navigated well through the process and describe it as 'easy'. It's convenient for me to get clients to book in on-line if I can't meet them on site as our facility is mostly unattended. Would like more people to engage with on-line bookings but have learnt that clients usually need phone or facility contact first. However there will always be those who can view my facility on-line and will book remotely.

Cons

Took awhile to get the wording etc set up to be correct for my facility. Our market may not be quite as ready for on-line book ins as I thought.

Review Source

SJ

Sarah J.  
Sales & Admin  
Utilities  
Used the software for: I used a free trial

### "Great Service"

April 9, 2019

5.0

Pros

Great staff support, and a program that is easy to use for our customers

Cons

Wasnt quite what we needed, but is easy and convenient.

Review Source

CC

Carrie C.  
Digital Marketing Manager  
Warehousing  
Used the software for: Less than 6 months

### "Easy to use API"

April 15, 2019

4.0

Pros

It is easy to install and user friendly for front end users.

Cons

lack of bugs testing and refined enhancements & customization

Review Source

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