--- title: "ReviewNinja Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewNinja Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/176258/Reviewninja/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # ReviewNinja Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ReviewNinja ## What is ReviewNinja ? Online Reputation management Software to grow your Business. Start growing your reviews in minutes - Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation. Reputation management software maintains the consistency of the reviews and ratings on your web page that keeps attracting the customers. And always ensures that rating lies between 4 and 5 so that your service is always prompted up in the best labels. ## What is ReviewNinja used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewNinja ?[Manage this product listing](https://www.g2.com/products/myreviewninja/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewNinja 5.0 (3) VS. [4.7 (709)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $20 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (156) Value For Money 5.0 (3) Value For Money 4.5 (149) Customer Service 5.0 (3) Customer Service 4.6 (148) ## ReviewNinja alternatives [4.9 (241)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (156)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about ReviewNinja Overview ### What company size and specific industries is ReviewNinja built for? ReviewNinja is designed for small businesses and startups, including small business owners, doctors, physicians, medspas, restaurants, and consumer brands. It is aimed at organizations that want a review management tool suited to service-based and customer-facing industries. Features and Usability ### What are the key features of ReviewNinja ? ReviewNinja offers review generation, review request, and review monitoring tools for managing customer ratings and feedback. It also includes response management, negative feedback management, and alerts/notifications, plus activity tracking, monitoring, search/filter, template management, social sharing, widgets, and multi-location support for campaign coordination. Getting Started and Support ### What training and onboarding options does ReviewNinja offer? ReviewNinja provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does ReviewNinja offer? ReviewNinja provides email/help desk, phone support, 24/7 live rep, and chat. Without reviewer feedback on support experiences, no claims can be made about response speed, agent helpfulness, or common frustrations, so the support experience cannot be characterized beyond these listed channels. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ReviewNinja supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of brand sentiment, allowing teams to respond faster and improve the customer experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Email Reminders Reminders sent via email ReviewNinja 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Sharing: Allows businesses to share their videos on social media. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Free Version Basic $20.00 Per Feature,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful GA Gastroenterologist Gastroenterologist Used the software for: 1-3 years ### "GI review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2019 Pros This software helped me get over 80 online reviews for my practice. Great software Cons Only problem is that you cannot resend a text to a patient for repeat office visit PH Physician Physician Used the software for: Less than 1 year ### "Review Ninja Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2019 Patients usually wont take the time to review if there is a bunch of steps to follow. Review Ninja solves that problem. Getting a 5 star review is just simple clicks away through text or email. Pros Ease of use. Makes reviewing my business very easy for my patients. Easy to enter patients into the software. Cons Needs an app for mobile use next. Would be able to enter patient information in the rooms in real time. MD Medical Doctor Medical Doctor Used the software for: Less than 1 year ### "Reviewninja " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2019 Pros This software has easily allowed me to generate more reviews than I normally would by sending links to patients and directing them to the appropriate review sites. Easy to use. Cons It self selects against only positive reviews, potentially skewing the true results of an organization. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.