# Eat App Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Eat App Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat

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# 

 Eat App Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eat App

## What is Eat App?

As a restaurant management app, Eat is an iPad and web enabled platform that streamlines operations and grows business revenues. Powerful features such as automated table management, online reservations, and restaurant analytics are all designed to help users maximize their capacity, seat more diners, and make smart decisions regarding their floor planning, table reservations, stock, and staffing. Eat can be used in any restaurant, whether it be a small independent brand or a global hotel chain.

## What is Eat App used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Eat App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://restaurant.eatapp.co&name=Eat App)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eat App

4.2 (9)

VS.

[4.9 (4,602)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.8 (566)

Value For Money

4.1 (8)

Value For Money

4.8 (465)

Customer Service

4.1 (8)

Customer Service

4.7 (496)

## Eat App alternatives

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

$200.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[KickFin](https://www.capterra.com/p/217029/KickFin/)

[4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/217029/KickFin/)

[View all alternatives](https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Credit Card Processing

Accept and process credit card transactions

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customizable Branding

Add customized logos and colors to align with company branding

Eat App 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Allows users to view inventory and build a menu that's appropriate

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Record, update and manage waiting lists

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We can help you find the software with the features you need.

Features

4.1 (9)

4.1

Based on 9 reviews

## Pricing

Value for money

4.1 (8)

Free Trial

Free Version

Basic

$49.00

Flat Rate,Per Month

Value for money

4.1 (8)

4.1

Based on 8 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[

Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[

PAR POS](https://www.capterra.com/p/157462/Brink-POS/)[

Dinerware POS](https://www.capterra.com/p/13946/Dinerware-POS/)[

Checkout.com](https://www.capterra.com/p/144090/Checkout-com/)[

NorthStar](https://www.capterra.com/p/220528/NorthStar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (8)

4.1

Based on 8 reviews

## User reviews

Overall rating

4.2

Based on 9 reviews

Filter by rating

5(3)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NI

Nibaruta I.

CEO

Information Technology and Services

### "Affordable and gt potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 16, 2021

It has improved quite a lot so the complain I had before are mostly resolved. the only thing that I am not happy about is the fewer restaurants and cafes on their platform

Pros

Compare to a couple of years back it has improved a lot, issues that were there from the beginning were almost resolved. easy to use and the layout is friendly. The timely response from the support team helps resolve most of the issues on time.

Cons

Increase numbers of restaurants/cafes. Allow users to report directly as an issue or problem occurs.

Switched from

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

I like to have different options to choose from in case one is not working

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sven H.

Power Engineer

Electrical/Electronic Manufacturing

### "A great find"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 12, 2021

Pros

I used this software for a client and have been amazed with the features. I don't know of any tool like this, helps greatly with anything restaurant related like reservations, menus, seats and all that good stuff.

Cons

The price may be a bit high for some people's standards but you get what you pay for. Other than that, great app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Segan C.

General Manager

Hospitality

### "Eat App is always improving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2021

Pros

After over 4 years of of working together, the Eat App team continues to improve, by taking into account what we, as service providers actually need. Their hands on approach and willingness to constantly evolve and upgrade is what sets them above the rest.

Cons

So far I have not noticed anything I would change. The Eat App team is always taking our feedback into consideration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 4, 2021

Thank you so much for this feedback! We at Eat App are all 'Customer Crazy' and try our hardest to put our restaurant users first.

DR

Donald R.

General Manager

Food & Beverages

### "No help setting up the app"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 31, 2021

It would have been fine if we could have gotten the help we needed in the initial set up. But because that help wasn’t there the implementation and use of the software was hampered to a crawl

Pros

The software has promise the floor plans were way better than open table

Cons

Customer service was almost non existent

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Reasons for choosing Eat App

Yes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 4, 2021

We are very sorry to hear that you had a bad experience getting up and running with Eat App! We pride ourselves on our 24/7 customer support and comprehensive knowledge center to help restaurants get set up. If you change your mind about using Eat App please don't hesitate to reach out to us at sales@eatapp.co and we will make sure nothing like this happens again. Thanks for the feedback.

CC

Charlotte C.

Management

Hospitality

### "Great for online bookings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 26, 2021

It's been great for our business to make it more convenient for our customers to make reservations with us.

Pros

Very easy to use and the team at Eat App were great at he us to set it up for our business.

Cons

We would prefer a restriction on the number of tables rather than the covers, but the Eat App team are actively trying to set this up for us.

Alternatives considered

[ResDiary](https://www.capterra.com/p/23375/ResDiary/)

Reasons for choosing Eat App

Great customer service and support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thank you so much for letting us know what you think about Eat App! As you mentioned, we are always working to improve our product based on customer feedback - we hope you will continue to tell us what you like/dislike so we can deliver great features.

FA

Faisal A.

Shared Services manager

Food & Beverages

### "Eat app reservation system "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 25, 2021

Pros

it covers all of your need to manage a reservation system for your restaurants. the best part that it has the automation of the reservation from assigning tables and sending SMS to customers. the backend its very easy to use and no need for lengthy training to employees, you can say its self explanatory.

Cons

the only issue we faced that the front end (widget) that the customer book from its not co

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thank you so much for letting us know what you think about Eat App, we love hearing from our customers! We hope to continue to support your restaurant as it grows and takes on new challenges :)

JD

Jade D.

General manager

Restaurants

### "Good for the price "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 20, 2021

Pros

This is our companies first time using any reservation software so this was a big deal. Software is very easy to use. Also for the price it’s very good.

Cons

There’s not a huge hype about it in the United States it seems. So I feel like it falls short on marketing and promotion. Maybe more emails and demos on updates that happen.

Alternatives considered

[OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

[Tock](https://www.capterra.com/p/157947/Tock/)

Reasons for choosing Eat App

Price point

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thank you so much for letting us know what you think about Eat App! We are constantly updating our release notes and help center which you can access from the support tab within Eat App - we'd love for you to check it out!

RS

Rami S.

Business Manager

Entertainment

### "Eat at for board game cafe"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 20, 2021

The booking by table function helped the business

Pros

Administration layout Control amd limit bookings Reservations

Cons

Can't upload my company logo Not able to change the word Restaurant to cafe Controlling default guest visit duration Online payments option

Alternatives considered

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

Reasons for choosing Eat App

Others were too expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thank you so much for letting us know what you think about Eat App! Widget/restaurant personalization, variable guest durations and payments are all features Eat App currently supports. Someone from our team will reach out to help get you started ASAP!

LV

Lakshitha V.

Assistant Manager - Digital Marketing

Marketing and Advertising

### "Great tool for mid-tier restaurants"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 20, 2021

Overall good.

Pros

Easy to use and a decent set of functionalities for a reasonable price

Cons

Not possible to track the channel from which the reservations are coming (facebook, IG, ppc campaigns).

Reasons for choosing Eat App

Enough functionality for a reasonable price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thank you so much for letting us know what you think about Eat App, we love hearing from our customers! Channel performance metrics is something that we are actually going to start working on very soon and we can't wait for you to try it :)

[View all Reviews](https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/reviews/)

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