# Page 8 | Okendo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Okendo the right Review Management solution for you? Explore 223 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176189/Okendo/reviews --- Okendo 4.9 (223) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Okendo ## Showing most helpful reviews Showing 176-200 of 223 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Lee S. CEO & Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Incremental improvements to a modular platform" July 19, 2019 5.0 Having customer reviews on the site takes things up to the next level Pros Easy to install, absolutely fits with our current theme and looks great. We also had some support to place the review stars close to the product price which required some customisation and we were guided very efficiently and professionally. Cons I have no negative comments on at all Reason for choosing Okendo Ratings, excellent feedback on support which is very important when integrating with bespoke themes Review Source NW Nick W. Visual Designer Consumer Goods Used the software for: 1-2 years ### "Great for getting quality reviews" July 11, 2019 4.0 Pros Ease of use, and how great is for getting our customers to take the time to write quality reviews for our products Cons Not many cons, but will very occasionally have issues with how images/videos are opened when clicking on them in a review when embedded on our website Review Source SW Simon W. Director Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Elegant and easy to use review plattform with smart features" July 11, 2019 5.0 Pros is easy to set up and use. It comes with smart incentives pre built in to increase likelyhood that review invitations result in actual reviews. The design is elegant. Cons unfortunately is not (yet) ready do integrate multilingually in a multilingual shop. only one language per shop is possible as of 07.2019 Reason for choosing Okendo offered a good to very good price/performance ratio compared to other solutions. Review Source KP Krysia P. Director Retail Used the software for: Less than 6 months ### "Outstanding" October 5, 2020 5.0 Excellent customer service and support. Pros This product has really helped us implement a review system that customers can trust and is easy to use. Cons ROI - Return is too slow and not as good as one would like Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reason for choosing Okendo Ease of use and price. Review Source sD shannon D. president Used the software for: 6-12 months ### "Long but great" July 3, 2018 5.0 Pros The "feature highlight" feature, helps our customers make choices. i like that they can upload photos! Cons since we switched from yotpo to our conversion rate on ads has plummeted, I'm not sure if it's related but it is the only thing that has changed Review Source MF Michelle F. CMO Retail Used the software for: Less than 6 months ### "Best option for the price!" September 25, 2020 5.0 We have managed to get more than 400 reviews in less than 6 months, which has given great value to my company. Pros It's very easy to use and the customer service is great. Fast and friendly. Cons I am missing a couple of useful features: I would like the review email request to have an up-selling block, showing other products the user may like. I would like the reviews from to integrate with facebook reviews, and appear on the facebook page as well. Alternatives considered [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Reason for choosing Okendo The alternative is way more expensive. It offer a little bit more features, but for a lot more money. Review Source VR Verified Reviewer Strategic Account Analyst (Marketing & Brand Manager + Amazon Strategist) Used the software for: 6-12 months ### "Extremely helpful customer service." July 10, 2018 5.0 Pros The streamlining of incentivizing reviews! Combines everything into one easy to use platform. Furthermore, the ability to easily build reviews into our product pages is great! Cons To be honest, there isn't anything I don't like about this software. The customer service has been tremendous and the software seems to have everything in order. Review Source HH Heather H. Director Retail Used the software for: Less than 6 months ### "Professional Reviews" September 25, 2020 5.0 Good overall and like the way it is performing at this early stage. It looks better on our site and the customisation is great. Pros Like the scales on reviews which helps share sizing/quality info to others from customers Cons More expensive than some options but wanted the customisation Reason for choosing Okendo various were considered. Recommendation made us choose this, Review Source CV Cleo V. Director of eCommerce & Digital Marketing Retail Used the software for: Less than 6 months ### "Highly highly recommend" September 25, 2020 5.0 Pros The excellent customer service and the usability of the back end system in Shopify Cons Nothing to complain about whatsoever. Only good things to say! Review Source AI Abeer I. Owner Consumer Goods Used the software for: Less than 6 months ### "Outstanding app!" January 8, 2019 5.0 Pros Outstanding app! I tried a few review apps for my store and finally was able to confidently settle down once I installed . What sold me on this app at the end was the service! The Okendo team worked with me diligently to get the review carousel, reviews page, and reviews on the product page looking exactly as I'd like. They even helped me set up my review request emails. Okendo is not only my favourite review app, it is my favourite app, period! Cons I can't think of anything. For my small business they are perfect. Review Source VR Verified Reviewer General Manager Apparel & Fashion Used the software for: Less than 6 months ### "Okendo - a smart, beautiful solution" October 19, 2018 5.0 Pros I love how easy it is to see client reviews and photos, the options clients have in giving detailed feedback that is helpful to other purchasers, and the seamless integration with our Shopify store Cons It would be helpful to have a search feature to find reviews by person or product. Review Source SS Susan S. Co-Founder Retail Used the software for: 6-12 months ### "Oooh, Customizable!" July 18, 2019 5.0 Your support team is always attentive. Thank you! Pros The ability to customize our review questions for our customers with fun questions that matter to our customer base. Cons I don't feel secure that they're up to date with the latest json setup for SEO purposes as other strong competitors such as the JudgeMe app. Reason for choosing Okendo User interface Review Source RH Ross H. director Retail Used the software for: 6-12 months ### "good for the money" July 18, 2019 4.0 good, solid and reasonably priced Pros the price is reasonable, it's very easy to use. Cons doesn't integrate with google seller ratings Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Review Source VR Verified Reviewer Owner Used the software for: Less than 6 months ### "Amazing!" July 3, 2018 5.0 Pros Easy to use, great support, and features are definitely a conversion boost for our eCommerce businesses. Cons Reporting can improve, but I know they're working on it!! I also think that they can improve upon settings and customizability. Review Source JS Jill S. Owner Used the software for: Less than 6 months ### "Great Value & Features!" July 6, 2018 5.0 Pros This software is EXTREMELY user friendly and intuitive. Built for the non-tech business owner, like me, who doesn't want to take the them to "figure it out" when I need to get work done. Customer service is over the top as well with the ability to instant chat at any time if I have a question. Over the moon happy with ! Cons So far we have not found any cons. The price is right, the customer service is right, the ease of use is right. Review Source KP Kelly P. Director Retail Used the software for: Less than 6 months ### "Love Okendo" October 11, 2020 5.0 Great experience, thank you team! Pros Thank you team for this product, it is working seamlessly, and \[SENSITIVE CONTENT HIDDEN\] was so helpful in setting it up. Cons Nothing! Haven't found anything I don't like yet. Review Source PB PERNILLE B. President Retail Used the software for: 6-12 months ### "Easy to implement and use" July 25, 2019 5.0 Pros It was easy to get the functionality up and running - and it is super easy and intuitive to use. And it looks good in my web store! It also integrates with Google SLAs. Cons Haven't really found anything yet - it does exactly what it's supposed to. Review Source VG Vuk G. Chef Food Production Used the software for: 2+ years ### "Okendo" February 20, 2019 5.0 Pros is a best software for me because I can posting picture and video when I prepare food Cons This is one of the best software and they should be most bit protect Review Source KS Kristin S. Owner/Creator Arts and Crafts Used the software for: Less than 6 months ### "Does what I need and more" October 9, 2020 5.0 There was a team that helped us get going which was nice! Pros That it has the cap abilities of doing more than I need. I have not yet accessed its full capabilities, but it’s nice to know they are there Cons The price. I’m not yet ready to use all the features because we are new to Shopify and still learning, but I’m payin a hefty price tag. Alternatives considered [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Reason for choosing Okendo Recommendation Review Source LS Louie S. Reviews Manager Sports Used the software for: Less than 6 months ### "Holabird Okendo Review " July 18, 2019 4.0 has helped customers give their feedback on products and give them the opportunity to ask questions and have them responded to in real time. Pros It's user friendly and instantly updates on the website. Cons The ability to flag a review that had the wrong star rating. Review Source EP Emily P. COO Consumer Electronics Used the software for: 6-12 months ### "Pleased with Okendo! " September 30, 2020 5.0 Pros Easy to setup and start sending out emails to generate reviews. The customer service team was helpful with setup and intergration. Overall very pleased with the software. Cons I do not have cons about my experience. Review Source MH Mallory H. Marketing Manager Retail Used the software for: Less than 6 months ### "Easy Software, Great UX" July 18, 2019 5.0 Our experience has been 5-star. Great customer support, willing to listen to feedback, easy to use. Wonderful software! Pros The layout of on our website is beautiful and easy to customize, unlike other options on the market. Cons No issues - it's a great value for the price. Switched from [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Price, Appearance on our site (UX), More features (customer picture upload) Review Source JK Julia K. Online Sales Manager Used the software for: 6-12 months ### "The Perfect Review Software" July 3, 2018 5.0 Pros It's extremely easy to use, the template has a lot of custom features, the visuals are sharp and clean on Shopify, and it does lead to an actual increase in the number of customer reviews (compared to our previous software). Cons I honestly don't have any issues with this software; it covers all the areas I need. Thanks for making a great app! Review Source DP David P. Co-Founder & CEO Retail Used the software for: Less than 6 months ### "The best review software by far" May 15, 2020 5.0 Pros Easy to use and customize. It has many features that are perfect for retail. Cons Not everything is customizable but that is not a problem. Review Source SP Sarah P. Co-Founder Apparel & Fashion Used the software for: 6-12 months ### " Easy to integrate with and use" July 6, 2018 4.0 Pros Great value for the price, easy to use and understand from a customer perspective. Also integrates well into the UX on the product pages. Cons It has been a bit difficult to coordinate with our NPS software, Delighted. Also, we do not want to enable customer media sharing - Would like an option to disable this from the backend. Review Source