# AlertMedia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AlertMedia Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more. Source: https://www.capterra.com/p/176123/AlertMedia-Mass-Notification --- # AlertMedia Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AlertMedia ## What is AlertMedia? AlertMedia’s award-winning, multichannel emergency notification system makes it easy to reach employees in seconds over any channel (text, voice, email, app push notification, WhatsApp, desktop alerts, and more) via a modern, intuitive interface that works great on any device. Companion mobile apps for iOS/Android allow you to send alerts and manage incidents on-the-go, and real-time threat intelligence and reports give you the insight you need to prioritize your response efforts. ## What is AlertMedia used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Overall rating Based on 151 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AlertMedia alternatives Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (15,339)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [RedFlag](https://www.capterra.com/p/175898/RedFlag/) [4.8 (52)](https://www.capterra.com/p/175898/RedFlag/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175898/RedFlag/) [View all alternatives](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/alternatives/) ## Who uses AlertMedia? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mass Notifications 4.9 (43) 95.35% of 43 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Mobile Access 4.8 (25) 100.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Channel Communication 4.8 (22) 104.55% of 22 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Real-Time Notifications 5.0 (20) 120.00% of 20 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Push Notifications 4.9 (15) 106.67% of 15 reviewers that rated this feature as important or highly important Trigger clickable pop-up messages Alerts/Notifications 4.9 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges AlertMedia 120 features Define levels of authorization for access to specific files or systems Analyze circumstances of an accident and implementing corrective actions for future prevention Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Set-up notifications and alerts for mobile apps. Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Allows users to publish blogs on social site Track and interpret campaign performance metrics Campus Notifications Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Process of preparing for disruptive and unexpected events. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Digital displays use technologies such as LCD, LED, projection and e-paper Plan and implement business continuity measures in case of unforeseen events Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Send automated marketing emails based on user actions over a predetermined period Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Automatically send mass notifications or alerts for any emergency or crisis Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Track employee schedules, availability, and performance across projects and tasks Store photos of employees Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates A chronological record of actions or occurrences within a network, software, or process Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Determines the location of a device using GPS or an IP address Geographic location of visitors determines behavior of the software Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Checklist to confirm the incident and response. Track interaction history by documenting conversations for contacts Manage incidents related to outages or breaches in functionality of IT systems Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Identify the physical location of an individual, asset, device, etc. Send messages to multiple recipients at the same time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Provide notifications in multiple languages Manage and support multiple locations Schedule when notifications are sent Manage cases of on-the-job injuries and related remedies Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Reporting on how each user, task or process has advanced since its initiation Trigger clickable pop-up messages Ability to see if recipient has viewed/opened the message Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Track, report on and implement actions pertaining to physical safety at the workplace Identify and assess hazards to ensure the well-being of employees, assets, and the environment Develop potential scenarios to identify risks and opportunities Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Manage and control the security aspects of an organization's digital assets, resources, and operations Allow users to access multiple services after entering their login credentials once Send messages via SMS Set-up SMS-based notifications and alerts for mobile devices. Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm View messages sent by both parties during the chat conversation Send, receive, and respond to messages Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Connect with meeting participants remotely over video Allow organizations to streamline the check-in process for visitors. Track visitors and purpose of visits Set-up notifications and alerts for web browsers and apps. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (151) 4.8 Based on 151 reviews ## Pricing Value for money 4.7 (129) ### Starting price Free trial available Value for money 4.7 (129) 4.7 Based on 129 reviews ## Integrations [ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ Navan](https://www.capterra.com/p/169591/TripActions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (140) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (140) 4.9 Based on 140 reviews ## User reviews Overall rating 4.8 Based on 151 reviews Filter by rating 5(127) 4(22) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent BH Beth H. VP of Quality and Safety Hospital & Health Care ### "11/10 in the Emergency sector!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 The customer service is 11/10. No other vendor I have worked with will answer your call 24/7, pull in whomever is needed to troubleshoot with you. It's user friendly, team is exceptional, our experience has been amazing! Pros I like the accuracy and vetted alerts most. Trusting the information and easy dissemination to those who need to know is crucial. Cons The platform is an employee product and as a healthcare customer there are manual processes to adapt for our use. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reasons for choosing AlertMedia Customization, attention from the team and showing they truly care about us and their product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Laura K. security Hospitality ### "User friendly and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Very customer service oriented, and great about taking new feature requests. Pros Ease of use and customer service. The user interface is very intuitive. Cons No issues.... every concern was addressed and fixed promptly. Switched from [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Everbridge was hard to use and did not offer good support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dean B. Director of Intelligence Information Technology and Services ### "Excellent emergency communication/intelligence tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Excellent. I've been an AlertMedia customer for five years and it's, by far, the best vendor experience I've ever had. Pros The commitment to customer service make a great product even more exceptional. The tool is easy to use, reliable, and the company is always evolving the product to address the needs of customers. Cons It's ease of use means AlertMedia isn't necessarily as customizable as some competitors. As a result, companies with unique needs or special circumstances may have to find workarounds. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reasons for choosing AlertMedia Customer service; product features; price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Anthony p. Director, EHS Commercial Real Estate ### "Director EHS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Very impresssed with the product and service and the 24 hour help desk! The product can be utilized in many different ways and the help desk is always around to assist. I have spoken to many of our clients and they feel that the product has chacnged the way they respond to emergencies and provides updated information that can be passed on to our clients. Pros Ease of use, very user friendly. THey provide weekly seminars and have also participated in conference calls for our admins Cons No Dislikes, project is a great value add for any organization that is concerned about threats, weather Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Raquel R. Risk Management Specialist Health, Wellness and Fitness ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 My experience with AlertMedia has been great so far. They listen to their customers and happy to implement recommendations to the best of their ability. Pros AlertMedia is user-friendly, constantly adding new features to improve safety and emergency communication, and the customer service is the best! Cons I have no dislikes to report at this time. Switched from [Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/) The platform was not user friendly and ran into duplicate issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Monica E. Safety Administrator Apparel & Fashion ### "Me Alert Media Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2025 AlertMedia has helped us notify employees across the network with ease and gain understanding of how the employees have been affected by natural disasters. Pros Always looking to the future to improve. Listening to customers wishes and challenges and willing to look for new ways to improve. Cons Nothing at the moment. We do not utilize AlertMedia to the full potential and would love to work with HR to do so. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Robert M. GSOC Lead Computer Software ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2025 Overall very helpful from a security perspective, especially in regards to violent crime and other life safety threats Pros Good reporting and analyst access 24/7 when we need additional details Cons This isn't a ding against AlertMedia as much as it is the NWS, but there are far too many "severe" weather alerts that have no impact on most businesses (i.e. heavy rainfall, gale warnings, etc). Switched from [Ontic](https://www.capterra.com/p/204326/Ontic/) We wanted a more user friendly product that could also do mass comms Alternatives considered [Signal](https://www.capterra.com/p/231395/Signal/) Reasons for choosing AlertMedia Price, ease of use, analyst availability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Scott H. Sr Analyst Automotive ### "Organizational Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Our organizations overall experience with Alert Media, from our users experience to our administrative experience, has all been very positive. Pros Alert Media's ease of use has been instrumental for our organization and our very diverse pool of users. Cons Any issues our organization has encountered have been promptly addressed by Alert Media, so any issues that may have been noted here no longer apply. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Austin C. Senior Business Resilience Consultant Management Consulting ### "Senior Business Resilience Consultant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 I deploy Alert Media on behalf of my company and help other companies utilize mass notification tools in their organizations. Pros It's extremely simple, easy to use, and intuitive. It's also been incredibly impressive to see Alert Media's growth year over year. Their incorporation of AI capabilities is also cutting edge. The AI translator capability will be a tremendous value add to large global companies who will now be able to improve employee safety in a global and inclusive manner. Cons One area that Alert Media has made tremendous progress on, but still has some opportunity for improvement, would be to continue expanding into the global market place and aim to deliver their services in more countries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Travis H. HRBP Oil & Energy ### "\[sensitive content hidden\] & \[sensitive content hidden\] + Alert Media are amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 We have only been with Alert Media for 8 months and we have not had a single issue or roadblock in the process or platform. Overall very happy customer Pros Overall I love this product and the customer that is provided to me and the team at PosiGen. Day or night they are always ready and willing support us through any crisis! Cons I would really like the geofencing tools to be alittle easier to use so that I do not need to lean on the customer service team as much. Reasons for choosing AlertMedia Customer service and quality can not be beat! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Popular comparisons [RedFlag vs AlertMedia](https://www.capterra.com/compare/175898-176123/RedFlag-vs-AlertMedia-Mass-Notification)[Hyper-Reach vs AlertMedia](https://www.capterra.com/compare/176123-245868/AlertMedia-Mass-Notification-vs-Alertcycle)[Regroup Mass Notification vs AlertMedia](https://www.capterra.com/compare/166388-176123/Day-to-Day-Notification-vs-AlertMedia-Mass-Notification) [EZ Texting vs AlertMedia](https://www.capterra.com/compare/145848-176123/Ez-Texting-vs-AlertMedia-Mass-Notification)[OpsGenie vs AlertMedia](https://www.capterra.com/compare/170236-176123/OpsGenie-vs-AlertMedia-Mass-Notification)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)