# Page 5 | QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is QAD Redzone the right OEE solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews

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QAD Redzone

4.9 (277)

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Last updated March 13th, 2026

# Page 5 - Reviews of QAD Redzone

## Showing most helpful reviews

Showing 101-125 of 277 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJ

Caleb J.  
Senior Logistics Coordinator  
Food Production  
Used the software for: Less than 6 months

### "Redone Review"

May 2, 2024

5.0

Pros

That I’m able to communicate with our team out on the floor.

Cons

There isn’t much that I disliked about using QAD Redzone

Review Source

KS

Katarzyna S.  
System Administrator  
Food Production  
Used the software for: 2+ years

### "Great journey with Red Zone"

March 31, 2023

5.0

Thanks to Red zone my company will be paperless and compliance become very easy to do and time saving. Wayne Niblett- our Red Zone coach was great and he gave us lot of support. I also learned a lot from him and I think as a coach he is amazing. With all the tools we have now, we can improve what we do in the factory and develop Red Zone for our needs. It's just a beginning.

Pros

Red Zone features are easy to use. The building process was very interesting journey and effects very rewarding.

Cons

Copy option wasn't available for all the features also poor visibility of what's been build so far (for triggers).

Reason for choosing QAD Redzone

My company used Red Zone productivity module already and compliance was another step to take.

Review Source

RH

Randy H.  
Pkg lead  
Food & Beverages  
Used the software for: Less than 6 months

### "Red Zone Post"

May 2, 2024

5.0

Pros

It seems to be more streamlined than our current model

Cons

Not Custom to plant, would be nice to have access to the coding

Review Source

DS

Devin S.  
Food Safety SPECIALIST  
Food Production  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] was AMAZING"

May 2, 2024

5.0

Great! It was very easy to understand and get a hang of.

Pros

I liked \[sensitive content hidden\]. He did great and showed the true potential of the product!

Cons

That \[sensitive content hidden\] wasn’t here more often! He was a treat to have and listening to his presentations were anything but boring!

Review Source

JD

Jagadeesh D.  
Director of Operations  
Food Production  
Used the software for: 2+ years

### "Buy Redzone - No Brainer!"

May 22, 2021

5.0

Initially we started with Productivity software and during the first year, we increased our productivity by 50%! If we don't have Redzone for even an hour, we feel like crippled! I will be calling everybody I know in Redzone to get it fixed, but that happens may be once in 2 years because it hardly goes down and no issue at all! Compliance software - Trust me, Initially there was lot of pushback from QA dept to get this implemented because all of us are used to doing this in a way that suits us! But trust me, after implementation and they started using it, they cannot live without Redzone! Even the QA tech's love this ease of software compared to paper. We are like 95 % paperless and depend everything on Redzone. Lastly but not the least, again Redzone people haven't paid me to say this, Just call Redzone and get it installed! Seriously NO BRAINER!!!! All of you will see the results when your bottomline (EBITDA) keep increasing every year, this is absolute required when everything around us keeps increasing including hourly wages and we cannot increase our customer prices! End of the day, if you don't like it, it's easy to cancel the Redzone! As simple as that! Good Luck Folks.And so far probably I have shown the software to 20 or 25 customers, and almost all of them have signed up for Redzone after our call or plant tour in our facility.

Pros

\- Ease of use especially for hourly workers including any language speaking employees! Because it's as simple as identifying Red / Green and make a decision. - Software use to drive the productivity. - Great knowledge of Redzone Coaches. - Accessing the history is terrific, especially when we have a BRC audit, lot of auditors were super impressed and even mentioned that every company needs to use the Redzone to make the auditor lie easier too! - Etc etc, because I can keep going and write 2 pages about it.

Cons

\- Nothing I can think of. - Somebody need to own this and be an expert, it's definitely not like turning on the switch and forgetting about it.

Reason for choosing QAD Redzone

None.

Review Source

Response from QAD

June 1, 2021

Thank you for the review and especially for the compelling call to action: "Buy Redzone - No Brainer!"

AS

Augusto S.  
Packing Engineer  
Food Production  
Used the software for: Less than 6 months

### "Great platform, easy to use"

May 1, 2024

5.0

We are able to have meeting on live date, instead of having to wait for a shift to finish. All meetings we do on the shopfloor are visible, and we can easily see how well they were performed. people are more engaged and coming together more often. Moving away from paper also is a huge benefit. We can easily find information, and we dont have to go to paper arcive and spend time looking for data sheets from specific days/shifts.

Pros

Redzone allows me to easily see dowtime reasons for our lines, review Quality Checks and communicate with frontline operators. It is very user-friendly and it has a great interface.

Cons

Currently all the admin set up has to be done on the iPad. this takes more time and it is more clumsy. it would be better to have a version on browsers. Review collected by and hosted on G2.com.

Review Source

CM

Charlie M.  
Eng Manager  
Food Production  
Used the software for: Less than 6 months

### "Improving And Learning Best way "

May 2, 2024

5.0

Pros

More visibility and data information as we go along

Cons

May be needed more time to transition as it was too quick of a transition for people not familiar with technology and advance IPad usage

Review Source

RL

Ryan L.  
SQMS Manager  
Food & Beverages  
Used the software for: 2+ years

### "Redzone helped us unlock our potential"

May 21, 2021

5.0

Overall our experience has been excellent; the software is stable, support has been quick to respond as we utilized new aspects of the software, our Redzone coach has been a valuable partner in our lean journey and at the end of the day Redzone played an important role in our success as a leader in safety, quality and reliability.

Pros

Previously we were collecting data at the end of the shift using spreadsheets and the lag between data recording and decision making left a lot of opportunity on the table. Not only did we get the relevant data faster so we could make quicker informed decisions, Redzone came along side us as our partner through their coaching program to help us teach our workforce to use that data themselves and make those decisions closer to the process and drive productivity. 3 years on and we still engage with Redzone through the coaching program as a learning partner.

Cons

Some constraints exist within the software - it is not fully customizable at the application level. It cannot be all things for all businesses which, like the iOS platform it is built on is both a strength and weakness.

Reason for choosing QAD Redzone

We completed the opportunity blitz process hosted by Redzone which looked at our current productivity and projected productivity gain based on the historic post implementation performance within the Redzone community. This yielded a fairly straight forward ROI presentation; an ROI which we ultimately exceeded. The biggest differentiator between Redzone and the alternative solutions out there is the coaching and implementation program. You will get there faster and easier with the Redzone team without over extending your internal teams and IS resources.

Review Source

Response from QAD

June 1, 2021

Thank you for the thoughtful review. Nice summary of an "excellent experience"

EW

Evan W.  
Assistant Plant Manager  
Food Production  
Used the software for: 6-12 months

### " Redzone "

April 24, 2024

5.0

Our Redzone coach, \[sensitive content hidden\], was very helpful and personable. He did a great job coaching us to thing outside the box to come up with solutions to opportunities. I enjoyed learning from and getting to know \[sensitive content hidden\].

Pros

Redzone does a great job of challenging floor supervisors and hourly Team Members to drive results in a positive way.

Cons

Some equipment manufacturers were much more difficult to get network fed information to communicate with Redzone than others.

Review Source

CH

Christian H.  
Food Safety Coordinator  
Food Production  
Used the software for: 2+ years

### "A change in ethos and drive to the next level"

January 26, 2022

5.0

Very positive experience implementing a system that has become part of daily life. Worth the effort.

Pros

We have implemented both an OEE and compliance module. This has allowed us to utilise the generated data to form improvement plans and improve productivity, reducing downtime and increasing efficiency. The compliance side has allowed us to create a paperless production record system and automation of check generation. Making the completion of quality/production checks easier. The ability to add verification, images, and automated data reduces the workload and increases the value of the records. Overall the process of setup and implementation has been a positive experience with great support from the RedZone coaches and the wider support team. RedZone also facilitates communication between all levels within the business and tracking actions, which can be seen from operators to management. Definitely would recommend the system to any company wishing to drive OEE and Compliance to the next level.

Cons

Nothing specifically to dislike about the software system, it is a fantastic tool. Improvement suggestions are relayed and appreciated; however, it does rely on other sites identifying the same in some cases to be implemented. The workload of setting up the system is labourious (but very well supported) but worth it when you get to the end result.

Review Source

JW

Jill W.  
HR Coordinator  
Consumer Goods  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] rocks!"

May 2, 2024

5.0

Amazing! The coaching was awesome and the implementation went great.

Pros

Ease of use and communication are the best things about red zone

Cons

N/a - I don’t have any major concerns about using red zone

Review Source

KS

Karthik S.  
Manufacturing Excellence Manager  
Food Production  
Used the software for: 2+ years

### "Over 107% Productivity increase within the first 90 days of using Redzone! "

April 21, 2022

5.0

The combination of real-time data and historical records helps identify top losses and address issues as soon as possible. In 2021, our factory has seen over 40% increase in efficiency, 15% reduction in consumer complaints and over $250K in waste reduction from using Redzone as a platform to establish a continuous improvement culture.

Pros

Forums, chats and groups make it very easy to collaborate cross-functionally across all shifts. Very easy to use and understand Redzone with tons of features within the Productivity and Compliance Module. Real-time data helps front line leaders understand what support is needed so that actions can be created (within the app) to eliminate root cause. Data checks are beneficial for historical records and analytics.

Cons

The ability for Redzone to have more ways to visualize the data without having to rely on a third party integration (Tableau). Also the ability to add external attachments like Word or PowerPoint to data sheets.

Review Source

KL

Kristian L.  
QA Specialist  
Food Production  
Used the software for: Less than 6 months

### "Go Paperless!"

May 23, 2024

5.0

Pros

Redzone is an awesome tool that helps the whole plant engage. But specifically the compliance module has been great. We are loving going paperless and look forward to keep building within this module. \[sensitive content hidden\] was great and we loved when she came to visit! Thank you Redzone!

Cons

I do not think there is anything I have not liked about redzone!

Review Source

PJ Q.  
Vice President  
Food Production  
Used the software for: 2+ years

### "Great Software for a cultural transformation"

February 2, 2021

5.0

We set out to gain visibility on that which we thought we saw each day. Before, we reviewed weekly production reports, mainly based on yield and units/labor hour. Issues would take a week or more to be surfaced, and solutions to fix them longer still. Today, we analyze each line in real time at the operator level, and if any metrics are our out of flux, our team can mobilize to fix the issue immediately and change the outcome for the day. This has empowered our teams significantly and unlocked tons of new capacity and lower costs.

Pros

• impactful and yet light-weight platform that gave us instant visibility of our 11 lines in 3 facilities. • multilanguage support in-app, native • mobile first - made deployment easy • up and running in 2 weeks • enabled a focus on outcomes, rather than activities • improved communication on the floor • uniquely integrated for quality & maintenance as well as OEE

Cons

Not necessarily a knock on the software, but for our legacy multi-generation family manufacturing business, there was a steep learning curve on some of the technical aspects of on-the-floor data collection. Make sure you have a strong IT infrastructure! I would like to see a special access "admin dashboard" that is in a browser and integrations with digital signage features on the cloud

Review Source

Response from QAD

February 23, 2021

Thanks for the thoughtful 'full house' review, PJ. Your focus on the 'outcomes versus activities' is really insightful.

Joe S.  
Director of Engineering and Continuous Improvement  
Food & Beverages  
Used the software for: 2+ years

### "Lean partner that continually improves their services"

April 14, 2021

5.0

I have been a customer for seven years, deploying multiple systems with coaching engagements throughout that period. The experiences have always been positive and the investments have had valuable returns. The part of Redzone I enjoy the most is that they partner with you to ensure you have success. Being a customer is having a lean partner that continually improves their services. We get better as Redzone learns and gets better. It would be difficult for any organization to create an internal lean department that compares to the quality of services that Redzone offers. Being a customer you get to be a part of an organization who's entire goal is to learn and provide better manufacturing excellence services.

Pros

Redzone is not a traditional MES software. I can be difficult to define exactly. Along with the visual workplace software Redzone will coach you in to how to use the system most effectively. It is part software, part standardized lean approach, and part custom lean consulting. It provides a visual workplace along with a program to manage a highly productive and collaborative work environment.

Cons

Some of the features can be cumbersome to manage through the iOS interface. Good customer service is provided to help make the management easier.

Review Source

Response from QAD

April 16, 2021

Very thoughtful review, Joe. Your description of "Software + Std lean + Custom lean" should be very interesting to buyers who "don't think they are read for lean", which we hear a lot.

bK

boguslawa K.  
team leader  
Food Production  
Used the software for: Less than 6 months

### "Team leader in the food mixing area after 2 months of use"

April 26, 2024

5.0

we can see live data, before redzone we have no visibiliy on our machine performance, how much downtime. now we can easily access all the information as well as past production runs. we can share our machine problems to the correct teams using the @ function.

Pros

Redzone helps us to record downtime, we are a food mixing area, we use the manual locations in redzone to record our machine uptime and downtime. We used to record it on paper but the information doesn't get review quick enough. with redzone, we can see live data for all our locations, we can quickly identify which location is not performing and give support to where is needed.

Cons

manual location requires extra steps in logging data. i wish the system can atomically detect the running status of our machine so we dont' need to manually tell the system.

Review Source

JK

John K.  
Sr Director of Process & System Improvement  
Food Production  
Used the software for: 2+ years

### "Redzone Production System - UTZ Brands"

April 14, 2021

5.0

We have implemented the productivity and compliance module at 12 of our factories and have had improvements in performance at every plant. With the impact to results and the ability to get employees more involved in the CI process we have been very happy with our selection decision to implement Redzone

Pros

The availability to have real time data at the line and to increase the accuracy of our data capture. This has been a foundation to the identification of productivity/waste reduction opportunities. The compliance module has been critical for standardization across all our facilities and has been a foundation of our Food Safety Program. We have had several SQF auditors tell us that we are best in class because of Redzone and our application of the software. The last is the improved communication across the plants, the chat functionality was a surprise that has been critical to the improvement.

Cons

I do not have any Cons to share. The software has delivered a lot of value and we continue to learn and expand our utilization.

Reason for choosing QAD Redzone

The decision to purchase the software was based on four critical factors, 1) Utilization of mobile technology, the user interface was very easy for are operators to use. 2) Real time data and ability to access data, 3) light IT infrastructure and easy of implementation, 4) Value from a cost perspective. The coach in module and access to a community of like customers was a differentiator over other options

Review Source

Response from QAD

April 16, 2021

Thanx for the 5 out of 5 / 10 out of 10 review, John, but what I think is most compelling is the 12 out of 12 plants that have resulted in productivity improvements!

JM

Jeremy M.  
Sr Analyst  
Food Production  
Used the software for: Less than 6 months

### "RZ is a great upgrade"

May 2, 2024

5.0

Pros

Easy to manage users and data. High visibility of useful information.

Cons

Apple based, but it works great in the ecosystem. Just not my favorite hardware.

Review Source

MP

Marty P.  
CEO  
Food Production  
Used the software for: 2+ years

### "RedZone helped us transform from ordinary to extraordinary"

February 12, 2021

5.0

Very easy to implement. We found their team very flexible when we needed the program or scheduling altered to fit our needs. We had several occasions to tap into the whole community of RedZone users and we found that this was one of the great strengths.

Pros

As a well established food manufacturer (Confectionary) we had gotten comfortable in our existing habits and processes. RedZone was the perfect tool and program to allow use to leave our comfort zone and dare to be much more. Importantly, it concentrated on educating, informing and empowering the line workers and operators to make better decisions based on the real time data that is displayed to them concerning their own world. Best three things that makes RedZone different from any other system we considered is: 1) Ease and speed of implementation (we didn't believe RZ when they said we would be up and in use in days...it was true), 2) Empowerment of line workers and operators (this is no top down approach - it released the creative and competitive energy dormant on our factory floor) and finally 3) The combination of excellent "real time" data with on target coaching was dynamite!

Cons

There wasn't too much that we had a problem with. For a medium sized operation, it is not inexpensive but when we considered our payback and value, it was well worth it.

Review Source

Response from QAD

February 23, 2021

Thanks for the 'full-house' review, Marty! Love to hear the confirmation on Redzone's rapid time to value with 'Ease and speed of implementation'. And we value your contribution to the community!

KC

Kirsty C.  
Operations Reliability Manager  
Food Production  
Used the software for: 6-12 months

### "Great product for managing plant performance. "

January 13, 2022

5.0

I have found Redzone really easy to use and anything I have been stuck with I have found a quick email to their support team resolves all issues. They always make themselves available for questions and training if needed and they spend time with you to ensure you are fully utilising the system in a way that works for your business. Any contact I have had with the Redzone team has always been really positive and found everyone very helpful.

Pros

Redzone is really easy to use and navigate. It is intuitive so even with little training you could easily navigate the system and find what you're looking for. Redzone also makes the live performance figures really visible and it set up to compliment SIC with all info required in a forum.

Cons

You can track waste and product give away but this is a little more difficult to incorporate into the SIC forum.

Review Source

mA

mohsen A.  
Team leader  
Food Production  
Used the software for: Less than 6 months

### "Relief team leader in a sandwich factory production"

April 26, 2024

5.0

Before Redzone, when I have a problem on my production line, I needed to call many different people to get the help that I need. After using Redzone, I can take a photo / video share to everyone within one click and I can also tag specific people in a group to help me. Problems get resolve quickly

Pros

I like the communication aspect of Redzone. We can see live updates, and helps us to follow up on outstanding tasks as well as helping us to run smoother meetings.

Cons

It's a little big complicated to use, it has many icons and pages. First time logging in can take a bit of time.

Review Source

Shad S.  
VP Operations  
Cosmetics  
Used the software for: 6-12 months

### "Insight and understanding"

April 30, 2021

5.0

We have had an exceptional experience with Redzone. Redzone did much more than sell us a software solution, they acted as a partner from initiation to completion. The Redzone coaching was key to getting the program operational in such a short timeframe.

Pros

Redzone has given us the insight and understanding about our processes that we were missing. The best part about Redzone is that this visibility is accessible to the entire organization. Operators, managers, quality control, maintenance, and company executives can see what is going on in real-time. The option of bringing Google Translate into the program has increased communication among our employees, especially between departments. With Redzone, we are able to get a clear understanding of the performance of our production lines and also get a better understanding of the issues on the lines leading to downtime. Ultimately Redzone has allowed us to quickly identify quality or process efficiency issues, then create and test solutions.

Cons

Redzone has exceeded our expectations. The ability to access and interact with the program with an iPad or iPhone is a key benefit, though it would be nice to have the ability to access the program through a computer as well.

Review Source

Response from QAD

May 3, 2021

What a great review. Thank you! "Exceeding your expectations" on such a critical outcome for your business "Insight and understanding" is a powerful message!

GM

Grzegorz M.  
Area manager  
Food Production  
Used the software for: Less than 6 months

### "Day to day operations of Redzone for a night shift manager"

April 25, 2024

5.0

Managing downtime and great tool to communicate with everyone within the business. When we have a issue on the line, the team leader can easily take a photo and share with the engineer. Problems gets reacted upon quickly and resolve quickly

Pros

Redzone is giving me live data and allow me to access instant information without any delay. I can have a live overview of all my production lines and I can easily resolve problems when I see a line is in red. I can also monitor the line performance and act upon request.

Cons

At this moment, I don't have admin permission. I under this is not Redzone, it's our internal policy. Specifically for nights shift.

Review Source

TO

Thomas O.  
PKG Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Brought our PKG Department into the 21st Century"

March 24, 2023

5.0

Pros

Redzone has been instrumental in bringing our PKG Department into the digital age. Transitioning our operation to paperless has been spectacular and well-received by the operators. With all the data at our fingertips, we are analyzing and adapting/improving much more quickly than in the past. Our RZ Coaches \[sensitive content hidden\] were heavily involved with operator training on the PKG Floor. They were very knowledgeable about taking our idea/requirements and getting them into RZ in the easiest/cleanest possible way. Really can't say enough about how much they taught us so that we could ultimately become self-sufficient. About six months in, there's no turning back.

Cons

No real downsides to note. I would like for the glitch where newly entered comments in forums or elsewhere aren't seen until refreshed. Whereas the Chats and Forums tabs are self-explanatory as to what content drives the red numerical notifications, I cannot figure out the same for the Activities tab. Despite my best efforts, I always have unseen messages, if you will.

Review Source

NB

Noe B.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Redzone User and Admin for over 2+ Years "

October 27, 2023

5.0

Pros

What I like most about Redzone is that it in-powers the front-line workers. I have been involved in 2 Redzone launches, and for both sites, it has made our jobs easier. It helps create a structure for organizations. The culture that Redzone brings to sites about coaching employees and helping them grow professionally is what I most like about Redzone.

Cons

One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed.

Review Source

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