# Page 4 | QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is QAD Redzone the right OEE solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews

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QAD Redzone

4.9 (277)

[View alternatives](https://www.capterra.com/p/176109/Redzone-Productivity/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of QAD Redzone

## Showing most helpful reviews

Showing 76-100 of 277 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Daniel W.  
QA Team Leader  
Food & Beverages  
Used the software for: Less than 6 months

### "QAD RedZone"

May 2, 2024

5.0

Pros

Training sessions and user froendly software.

Cons

Change is hard. Implementing changes. More of an employee issue than RZ.

Review Source

AH

Abdul H.  
Production team leader  
Food Production  
Used the software for: Less than 6 months

### "Redzone is very helpful for finding out what to improve on our lines and it’s live data"

May 24, 2024

5.0

For example, when we waiting for equipment or ingredients, we can easily communicate with other departments to alert others and all working to get the line running asap.

Pros

On Redzone, we can straight away see what's happening on the line, and we can easily find out how much downtime we have. Then allows us to make better decisions based on the data.

Cons

If I selected a product run and if I made a mistake then I can not retrospectively go back and change the data.

Review Source

tS

tuba S.  
Quality Technical Manager  
Food Production  
Used the software for: Less than 6 months

### "Redzone is one of the best software that i cam across and all food industry should have it"

May 15, 2024

5.0

it give the data and we can immediately analyse the problem. it greatly improved the level of communication in our organisation as a whole. we can easily post any messages to the wider team if we have identify any problems in the product.

Pros

i think Redzone is a cultural change to the factory, it gives a voice to the shopfloor. the data is live and easily accessible, we can quickly responsd to the any situations. the app allows people to share pictures and videos which helps a lot on communication.

Cons

i still find it a little complicated to use for the admin side. While is good to give voice to everyone, but sometime it can be a little too much information if not managed.

Review Source

PB

Pawel B.  
Team leader  
Food Production  
Used the software for: Less than 6 months

### "Redzone is very easy to use and it shares information with all workforce"

May 23, 2024

5.0

Redzone helped us to see where we are loosing time on which part of the line, we can then directly make decisions to improve.

Pros

I can see more information of our production lines. Which line has most downtime and which are the top downtime issues. All the information is easily accessible. It's also easy to enter the downtime

Cons

The count of the products should be more accurate. Sometimes on some of the lines the data isn't very reliable.

Review Source

MB

Melissa B.  
Packaging Manager  
Food Production  
Used the software for: 1-2 years

### "The most helpful tool for production. "

March 4, 2024

5.0

Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.

Pros

This is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.

Cons

There are some functions that need some updating. Some examples. After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve. When trying to contact support through the app the response is slow. Some of the set up in the modules took a lot more work than originally understood.

Review Source

EG

Edward G.  
Operations supervisor  
Food Production  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] is the best!"

May 2, 2024

5.0

A little early to tell. In general I believe this system will work out a lot better than our previous system.

Pros

Ease of use and interaction. The instruction from the trainer was great.

Cons

I was sold on the fact of the checks firing on a run time basis. In reality that creates some confusion.

Review Source

ZB

Zachary B.  
Saniation Supervisor  
Food Production  
Used the software for: 6-12 months

### "Enhancing Accountability and Communication in Sanitation Operations with Redzone"

March 5, 2024

5.0

Pros

Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best. I would also like to personally thank \[sensitive content hidden\] , our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. \[sensitive content hidden\] competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, \[sensitive content hidden\] patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. \[sensitive content hidden\] insights have boosted continuous improvement. We owe a great deal of our achievements to \[sensitive content hidden\] professionalism and support. Thank you, \[sensitive content hidden\] , for being an asset and driving force behind our journey towards operational excellence.

Cons

\-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform.

Review Source

SS

Sofia S.  
Quality Manager  
Food Production  
Used the software for: Less than 6 months

### "Quality Assurance best friend!"

September 20, 2023

5.0

Redzone is improving communication on our site, problems being more visible and solved faster and in more effective way, total records compliance, easy evidencies for audits purposes. very good experience and learnings with Redzone coach.

Pros

CostumizationEasy to use by all company levels (administration and shop floor)Alerts of fails, missed and canceled checklistsFaster and effective communication between who identifies problems and the ones that should solve them

Cons

Calendar triggers combinationsinitial configuration based on SAP information

Review Source

SP

Sergiu P.  
Ci coordinator  
Food Production  
Used the software for: Less than 6 months

### "Happy redzone user at a sandwich factory"

May 10, 2024

5.0

We experienced much better communication after using redzone. Line leaders can share pictures instantly and correct department gets the massage and able to resolve the problems

Pros

Redzone has helped us with data, we are seeing live data and we can easily retrive past data. It also helped with communication and we can resolve problems more effectively

Cons

I dont like the fact that we can not change some of the settings to suit our business

Review Source

EJ

Eric J.  
VP & General Manager  
Food Production  
Used the software for: 6-12 months

### "Great product but very expensive"

June 16, 2023

5.0

Our Coach \[sensitive content hidden\] is extremely knowledgeable about the products, she understands manufacturing environments very well, and she is very responsive when we reach out for help. \[sensitive content hidden\] did a great job overall of helping us get the most out of the platform and making it fit OUR specific needs, AND she is fun and engaging when leading/training the teams.

Pros

The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. The timing functions ensure on-time execution of quality checks and new checks are relatively easy to build. There is a great variety of structures/formats for the checks so really any task can be documented thoroughly and efficiently. The downtime communication and tracking, problem tracking, and communication tools (huddles, etc) are pretty effective.

Cons

Our environment is not a complex, highly automated, highly integrated system. It is fairly simple and therefore the OEE tracking was not very impactful and probably not worth the high cost.

Review Source

CL

Chad L.  
COO  
Food Production  
Used the software for: 2+ years

### "Years of Growth"

February 9, 2021

5.0

I have done two implementations for two companies, Including one that I now own. The utilization of the daily details, actions, huddles, and data give my teams a head start on CI projects. There is nothing we cannot capture in the RedZone system, including Safety. This is the most versatile and user friendly product on the market that will deliver results if you live by the green mantra. The team was able to grasp more quickly fairly complex concepts of constraints and other continuous tools that gave them ideas on how we make our processes better. The interface is much like many social media platforms they are already use in their personal lives, so the idea of CI was not a scary idea. They become so accustomed to the details that when we had an internal network failure, the team actually complained that they didn't know how they were running and they were pushing IT to get them back online. That is a testimonial to the fact that they see this as an asset to their process.

Pros

The application of the software is universally simple. My first implementation had most of our operations team members that were English second language, if at all. Even with the communication challenges, the software interface was so intuitive that we never realized any issues from language barriers. It actually was the inverse and acted as a bridge to our team members. The cultural impact, over the years of use, transformed the plant from a reactionary posture to a proactive predictive culture. The team leveraged the knowledge to help move daily improvements at even the smallest increments, since the cumulative was tracked and easy to express how far they moved the needle. The software gave visibility to even the simplest of actions. It also gave credit where credit is due. Departmentally the silos were broken and communications flowed back and forth. Problems could be expressed clearly with photos and videos. The finger pointing ended and real communication was achieved to drive improvements. It also gave a different look and feel for the leadership to see behind the curtain to the relationships between groups. This changed how we fundamentally communications and gave way to better coaching at all levels.

Cons

If I have any things I like less, it would be two fundamental pieces. First, the IOS only platform is not as good for our PC based business. We can use the data mining tool within the IOS, but it is not as easily translated to our standard platform. Second, The Tableau Software used to data mine on the PC is not user friendly. I have been fortunate to have a dedicated CI person using the tool for 8 -years, but without this person, the data would be harder to extract. The RedZone team is well versed in Tableau, so there is always help, but in a pinch, you may need to tinker for a while to get what you need.

Reason for choosing QAD Redzone

The cost of implementation for a large process was fractional to other monitoring systems. The details and engagement from the team members set RedZone far and away of all other products on the market. The ease of use did not require a rewiring of all our process inputs, which drove speed to use and cost. I could go on and on about what makes this the right choice.

Review Source

Response from QAD

February 10, 2021

Wow, Chad, what a comprehensive review! I guess as a two-timer with Redzone, you're a great resource for "the reasons this was a good choice."

Da Inn P.  
Sr. Manufacturing Excellence Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Increasing the associates' engagement and communication for 1000+ associates!"

May 24, 2022

5.0

We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks to Redzone, it is much easier to communicate major/minor news/issues across the factory. It also gives voices to the operators to notify issues and also take actions real time to resolve it!

Pros

I like how easy it is to understand/relate issues that is happening on the shopfloor. This helps to provide voices to associates to be able to take actions real time. It is also very to see who is winning and losing at any given time where people work harder to get recognition by winning.

Cons

Initial set up of getting infrastructure was little bit challenging with the long lead time of the TVs and iPads and installations.

Review Source

VR

Verified Reviewer  
Director of IT  
Food Production  
Used the software for: 6-12 months

### "Redzone is great"

March 27, 2024

5.0

Pros

Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.

Cons

Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before. Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.

Review Source

CF

Chris F.  
Director of Manufacturing  
Food Production  
Used the software for: 2+ years

### "Redzone"

May 18, 2021

5.0

We are ultimately trying to improve both our communication on the shop floor in order to solve problems more effectively, as well as improve the OEE of our operation. Redzone has definitely helped us to do that. We still have areas to improve, but we have realized a 10-15% throughout the process of re-engaging Redzone. Our QA records are more thoroughly documented and our staff has taken more ownership. We have had a great experience with Redzone and I would recommend them to help other operations.

Pros

Our company had implemented Redzone about 5 years ago. Through a series of personnel changes, and company acquisitions, we used it, but not to the full potential. As we were acquired in 2020, our parent company was in the process of a Redzone roll-out to their facilities. We implemented a re-launch of the product starting in September 2020. We had a great coach \[SENSITIVE CONTENT HIDDEN\] who helped train some of our staff in both Redzone and Lean Mfg. methods. While we did not see as much of an increase in OEE as we had hoped through the re-launch, it provided us a good base. In 2021 - Q1, we launched the Compliance module to track our Quality. After the completion, we have seen a nice boost in OEE, as well as a reduction in some of our quality holds. The Compliance module ensures that our staff are keeping up with the required checks, and we have them take pictures of various items so that we have documentation. When we have had customer audits, it is very easy to pull up the data and many of our auditors have been impressed with the system. We have also branched out into safety audits using Redzone, and have the ability to take pictures, documents, etc. and broadcast them to TV’s that are spread out across the factory and use the system as a great communication tool.

Cons

Redzone is only available through iPads. There are times where it would be nice to have it more of a PC based software, but it isn’t the end of the world. We have our manager, supervisors, QA, and maintenance techs equipped with iPads so that they can always monitor. You can also get a license for Tableau in order to slice and dice the data into further detail. It is nice to setup reports and have dashboards. It does take some practice to learn the software, but the support group is very helpful.

Review Source

Response from QAD

May 25, 2021

Thank you for the thoughtful review. Glad to see that you are having more success since the relaunch of your continuous improvement journey!

VL

Valentino L.  
Plant Manager  
Food Production  
Used the software for: 2+ years

### "Data-driven improvement "

March 7, 2022

5.0

Redzone Compliance provides for more dynamic product safety. Automatically it triggers a control point check. If checks fail or are overlooked, a notification is sent as an alert. Our team is now notified of potential issues as they happen. This has resulted in increased product quality with zero product recalls. Likewise, Redzone software has improved communication and visibility with non-production departments. Our team's communication skills have improved, and we are now able to collaborate on projects. Also, our team's focus can be placed on other areas in production, knowing that Redzone is automatically monitoring and sharing critical data. The kaizen approach used by Redzone has encouraged us to break down silos, improve problem-solving techniques, and reduced labor costs by reducing overtime. Redzone software enabled our company to increase productivity across the board. Everything from improved efficiency to increased uptime. We have seen a boost in all areas of production. With Redzone, our team is more productive, and our output is higher. We have the tools we need to continue producing high-quality products efficiently. We are extremely happy with the results that Redzone has delivered. We would recommend Redzone software to any company looking for an improvement in their production environment.

Pros

What I like most is the ease of use. It's both intuitive and innovative. There is a shallow learning curve, and most users are up and running in no time at all.

Cons

Redzone provides plenty of support when generating reports using the Tableau software. However, I prefer self-reliance over a Redzone coach creating or altering our reports. I found a steep learning curve when learning on my own. There are classes available, but that is an additional cost.

Review Source

SM

Steven M.  
Vice President Food Safety & Quality  
Food Production  
Used the software for: 2+ years

### "Redzone "

June 18, 2021

5.0

I came from several facilities and installations that had Redzone prior to this role, so I had a leg up on other installs and learnings. This postured me well for making my "own" system here, after this group had a lackluster first install which wasn't getting traction. We've since supercharged it here, adding all modules available, dedicating a Redzone Architecture team, and pushing the boundaries of what Redzone can do for us. As always, the single biggest hurdle is still change management, specifically culture change, but we're proof of what you can do when you put your head and hearts into it.

Pros

There is no one thing I like most about Redzone, it's a suite of items. From real-time messaging of compliance and quality issues, to integrating pictures and video into messaging, to involving front-line operators in both maintenance and quality, it has exceeded our needs for quality systems management at the highest standards I can place.

Cons

Customizability - I want what I want, but your developers probably hear that from everyone, so I try to be patient and see what launches next. Reporting - Tableau is great, and I get that BI tools are probably the best choice, but I needed to dedicate a staffer to that. Prefer exporting data were easier.

Reason for choosing QAD Redzone

A part of the reason why I'm in this role with WSI and NF is because they had a Redzone system that wasn't launching well, and I was fully committed to its success.

Review Source

Response from QAD

June 25, 2021

Thank you for the glowing review! We're glad that you like Tableau in spite of it requiring a separate resource, but don't forget that you have helpful resources via your coach as well as the Knowledge Base.

AW

Angelika W.  
Team leader  
Food Production  
Used the software for: Less than 6 months

### "A 10 out of 10 experience on redzone daily"

May 21, 2024

5.0

Redzone helped me save time, I can better utilise my time on other more important issues. I can quickly see everything on the line and easily make changes

Pros

I like everything of Redzone, unlike the other system, we do not need to type all the downtime reasons, we can easily select, this makes our job easier.

Cons

When I selected changover, the line should be stopped however when we still flushing the last products, it takes the line out of changeover. Sometime sesnor are not 100% correct

Review Source

PP

Pratima P.  
Team leader  
Food Production  
Used the software for: Less than 6 months

### "Redzone is a good experience for the front line team leaders"

May 21, 2024

5.0

Redzone is very accurate for counting line speeds, I can immediately react to the data and make any adjustments to improve my line performance.

Pros

Redzone is like a competition for me, I like seeing my line with green and stars. It's giving me real time feedback and it's easy to use. I like that I can easily share photos and videos so problems gets fixed quicker,

Cons

Sometimes when I want to select a downtime reason, it's not available, so I have to manually write down a comment.

Review Source

NM

Nancy M.  
Asst. FSQA Manager  
Food Production  
Used the software for: Less than 6 months

### "Food Manufacturers Need Redzone!"

June 30, 2022

5.0

Seeing OEE in real time has helped motivate the employees. The ease of traceability was huge especially during our GSFI audit.

Pros

Going Paperless! The ease of use, the traceability aspects, and the functionality of Redzone has been a huge benefit to our company for both quality and production improvements!

Cons

Certain features we would like to see, such as sell by date calculations per item or GSFI audit scheme templates would be great improves to one day see on Redzone.

Alternatives considered

[SafetyChain](https://www.capterra.com/p/208610/SafetyChain/)

Reason for choosing QAD Redzone

Redzone is a great balance between production monitoring and quality management. The other companies offered options for one or the other, not a great balance between the two.

Review Source

BG

Brad G.  
HR Business Partner  
Food Production  
Used the software for: Less than 6 months

### "Great Program"

May 2, 2024

5.0

Pros

User friendly Information is clear and easy to understand on the displays

Cons

Haven’t really experienced acon woth Redzone so far.

Review Source

KR

Kyle R.  
Operations Mgr  
Food & Beverages  
Used the software for: Less than 6 months

### "High Five!!!!!!"

May 2, 2024

5.0

Everything has been great and would have been difficult without \[sensitive content hidden\]

Pros

Training from \[sensitive content hidden\]. He has been very helpful and always has our business in mind while getting all this going.

Cons

All has been good and would do it all again

Review Source

VR

Verified Reviewer  
PMO Manager  
Food Production  
Used the software for: 1-2 years

### "Great experience! From scoping to integration and support."

January 31, 2022

5.0

Pros

The product user interface may look overwhelming at first, but it's actually very simple to use. The integration of production data with communications, RCPS, Kaizens, huddles, are the core strengths of this product.

Cons

user management could use a better process for batch edits. It could be done with the support team, but it'd be great if it can be done by the users. Also, the integration of data across multiple sites is something that could be improved on, for enterprises with a cross-regional scale with multiple sites, it can be challenging to manage, but overall this is a great product.

Review Source

JS

James S.  
AM Pillar and Process Reliability Cord.  
Food Production  
Used the software for: Less than 6 months

### "Red zone review"

May 2, 2024

5.0

So far very pleased with using it to keep track of problems that need resolved

Pros

Ease of use and training with \[sensitive content hidden\] was on point

Cons

So many things that can be done it’s hard to remember how to get to some options

Review Source

GS

Graciela S.  
QC Supervisor  
Food & Beverages  
Used the software for: 6-12 months

### "Redzone Feedback"

February 4, 2022

5.0

It has been great. I believe most were resistant to the change, but have realized it is easier than they expected. It has made our life easier. Less clutter, better production. It has made it easier for document control.

Pros

I like that most things are at the touch of my fingertips. I like that I can see what's going on from anywhere in the world. I can fix certain codes from the Ipad. I like that there is a detailed history in the ipad. It holds people accountable the quality of our products. This program makes it neater for everyone involved. It saves time, and money. Redzone is what you make of it. You can build it to best meet the needs of your company.

Cons

I don't like that once a run is closed, the Run ID cannot be changed. Often times, The operator will select the wrong run ID, but they produced what they were supposed to produce correctly. If the run is closed i cannot edit the Run ID. While the run is active, I can change it. I don't want to be able to change the data, just change the Run ID.

Review Source

Neil B.  
Chief Operating Officer  
Food & Beverages  
Used the software for: 2+ years

### "More than just an MES"

April 13, 2021

5.0

Initially, we were seeking a better way to quantify our performance in a near live manner which brought us to an MES solution. When looking at the options available what we eventually uncovered was that the level engagement Redzone was able to create at the team member level superseded any benefits we were seeking around KPI reporting. Working in an industry that is heavily regulated, the paperless quality system also helps keep you organized and makes documents easily accessible when needed.

Pros

Though Redzone gets grouped as an MES, and it certainly has all the reporting and functionality of a conventional MES, it's true value lies with it being a transformational cultural tool for the team members manufacturing products. The software doesn't simply tell them how they are doing, but rather changes their behaviors and teaches them how to perform their jobs more effectively. This is done leveraging not only the software but also the Redzone coaches who work in the factories with your team and drive engagement and ownership. I have had opportunities to leverage Redzone in both plants I was responsible for managing, as well as with contract manufacturers, and every site that implements Redzone sees not only a dramatic uptick in manufacturing performance but a dramatic increase in employee engagement and morale.

Cons

The software is iOS based and there are no Windows desktop options. That being said, it is easy to work around this by leveraging iPad's and Smart TV's.

Reason for choosing QAD Redzone

Redzone differentiates itself from other MES solutions by providing not only live visibility of line and plant performance, but by transforming your culture.

Review Source

Response from QAD

April 15, 2021

Neil, thank you for this review. It is a very inciteful comparison to the MES category and the "More than an MES" is a great way of saying "Adds more value to your MES" as well.

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