# QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QAD Redzone the right OEE solution for you? Explore 277 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews --- QAD Redzone 4.9 (277) [View alternatives](https://www.capterra.com/p/176109/Redzone-Productivity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QAD Redzone Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews vC vina C SENIOR PRODUCTION ENGINEERFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “Frontline operators are able to take pictures and highlight any issues, and they can raise actions that are highly visible to everyone.“ December 10, 2025 NB NOOR FASHADYLA B ASSISTANT MANAGER, QUALITY ASSURANCEFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months. “Additionally, during the sign-off process, we can only void checks; we are not able to delete or cancel any records.“ December 10, 2025 FB FAIZUL B SENIOR SHIFT MILLERFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “As a result, they are able to respond to the scores in real time, make necessary adjustments, and work towards improving line efficiency.“ December 15, 2025 NB NOOR FASHADYLA B ASSISTANT MANAGER, QUALITY ASSURANCEFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months. “We are still having difficulty configuring triggers so that the correct check automatically appears at the appropriate time.“ December 10, 2025 NB NOOR FASHADYLA B ASSISTANT MANAGER, QUALITY ASSURANCEFood & Beverages, 201 - 500 employeesUsed the software for: Less than 6 months. “We no longer have to sift through stacks of paper to review and sign off on documents, as everything is now accessible through an iPad.“ December 10, 2025 RL Rachel L Director of Technical ServicesFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation.“ July 23, 2025 WC Withaya C engineering and maintenance supervisorFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the problem without attending because of better communication.“ October 9, 2024 PP Pratima P Team leaderFood Production, 201 - 500 employeesUsed the software for: Less than 6 months. “Sometimes when I want to select a downtime reason, it's not available, so I have to manually write down a comment.“ May 21, 2024 ## Showing most helpful reviews Showing 1-25 of 277 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer K. Plant Manager Food & Beverages Used the software for: Less than 6 months ### "Realtime Easy to Use OEE Improvement Tool" July 10, 2024 5.0 Excellent Tool, Simple Continuous Improvement Hands-On Training, Great In-Person Support. Pros Redzone gave us the ability to unlock capacity by accelerating efficiency and shrink improvements using real time data, simple continuous improvement tools, and easy to use iPad/Apple based technology. Our plant achieved 65% OEE in the first 90 days. We were able to achieve in days what typically takes months thanks to Redzone. Cons That we didn't make the decision to implement and launch sooner. Review Source FA Francisco A. Senior Planner Paper & Forest Products Used the software for: 1-2 years ### " \[sensitive content hidden\] Made Training Fun and Accessible for Everyone!" March 5, 2025 5.0 I just had to take a moment to share how amazing Coach \[sensitive content hidden\] has been during our rollout of Redzone at the Royal Paper 17th location! Honestly, she deserves all the praise. One of the biggest challenges we faced was that many of our associates speak Burmese and Spanish, and I was worried about how that might impact the training. But \[sensitive content hidden\] handled it like a pro! She has a natural gift for teaching and created an environment where everyone felt comfortable, regardless of their language skills. She used simple and clear explanations, along with lots of visuals and hands-on activities, which made a huge difference. I saw team members who were nervous at first gradually become more confident as they learned the new system. \[sensitive content hidden\] never made anyone feel left out; she even set up extra sessions for those who needed a bit more focus and attention. Thanks to her patient and supportive approach, our team can now navigate Redzone with ease, and it’s made our workflow so much smoother. It’s incredible to see how her dedication has transformed our group’s confidence and efficiency. \[sensitive content hidden\], you are truly a rockstar! Thank you for your hard work, enthusiasm, and for believing in us all. If you ever need a recommendation, I’m here to sing your praises! Pros Real-time data, mobile access, user friendly and streamlined efficiency. Cons Dependence on Internet Connectivity and initial learning curve. Review Source PB Preston B. Assistant plant manager Consumer Goods Used the software for: 1-2 years ### "Deforest Redzone " May 23, 2025 5.0 This experience has been way above expectations. We have had \[sensitive content hidden\] on site rolling out all 3 Redzone modules, and has been by our side every step of the way. Available for any questions when he is not on site, and VERY good at working the floor level employees. Pros I love the engagement on the floor, and the passion that has developed from the operators with their performance. Cons I have truly enjoyed everything about Redzone so far. The experience of rolling out Redzone, the easy use, and the data that comes out is phenomenal. Review Source RL Rachel L. Director of Technical Services Food Production Used the software for: 1-2 years ### "Everyone get's a voice" July 23, 2025 5.0 Redzone has provided accountability, communication, and engagment across all levels of our organization and our operational efficiencies show that this has positively improved our business. Also-I love \[sensitive content hidden\]. She's the bomb.com Pros Communication for people that normally aren't heard on the floor, or their voice is too quiet-they can be seen and heard. It provides accountability for all to see. Cons You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation. Review Source JK John K. Plant Manager Food Production Used the software for: 6-12 months ### "Exceeding Expectations" April 8, 2025 4.0 Very positive. I liked the concept before I started working with RZ, but the reality was far above expectations. \[sensitive content hidden\] has been an excellent and critical asset to the Team. I came into RZ implementation a couple years after the start and she boot-strapped my understanding and capabilities such that I could champion for progress and continued implementation on my own. I would not be where I am, and my plant would not be as engaged, without her encouragement and knowledge. Wish I had RedZone in my prior plants. Pros Communication, upward and downward, that leads to ownership by all. Cons Would like to be able to pull more data / trending. Quite possible the ability exists as I continue to learn the finer details as I explore the systems. Review Source FM Frank M. Plant Controller Consumer Goods Used the software for: 1-2 years ### "Plant Controller" June 6, 2025 5.0 Tremendous experience. Glad we have had the opportunity to work with \[sensitive content hidden\] and team throughout the onboarding. Pros The workforce engagement, seeing our front line team come with solutions and ensuring compliance to our standard operating procedures. Cons Tableau interfaces haven't been as user friendly as I would have expected. Redzone analytics is also not very customizable. Review Source LH Liz H. Senior Accountant Food Production Used the software for: 6-12 months ### "Redzone live" August 6, 2025 5.0 We implemented Redzone over this past year at Plant 2 and are now moving forward with adding the product over at our Plant 1. Pros Support for setup and managing was great. Product is paying for itself by identifying our trouble shooting areas for our heavier lines of product. Cons Initial cost is high due to tablets and tv's needed to show the live activity. Plus, the sensors needed at each point of the line. Review Source CE Chris E. VP of Operations Food Production Used the software for: 6-12 months ### "An Exceptional Production Management Tool" June 6, 2025 5.0 Pros The ability to track performance and issues in real time, the platform for employees to engage across departments, and the ability to have a log of recent challenges and adjustments on machines or processes. Cons There is a distinct learning curve to navigation and where to put the information. While in the end, we were very happy with building it to suit our needs, the upfront demands for setup and rollout exceeded expectations. Review Source DS Derek S. Plant manager Food Production Used the software for: 6-12 months ### " \[sensitive content hidden\]" May 23, 2025 5.0 Highly recommend. It has become a great tool for our entire plant. Driving improvement on performance and communication. Pros Ease of use, great coach! \[sensitive content hidden\] has been great to work with and made our rollout so easy. We ramped up very quickly with the program with his guided help. Cons Not a whole lot to add here. Being Apple based is tough from a system communication in house. Data reporting is also harder than I would like. Review Source SY Sonya Y. Director of QA and R and D Food Production Used the software for: Less than 6 months ### "Compliance module at Carolina foods" June 20, 2025 5.0 Happy to digitalize all the QC checks and go paperless. Initial set up efforts were huge but Coach like \[sensitive content hidden\] makes it easy and rewarding. Pros Platform for teams to connect. Ability to to retrieve data in no time. Improved and faster communication to address non conformance. Cons Too much integration of Compliance module with production module is causing QC check times to be dictated by production crew. No redone admin app availability makes it very inconvenient to achieve what we want to achieve Review Source CG Cody G. VP of Manufacturing Consumer Goods Used the software for: 6-12 months ### "QAD Redzone Review by Ampro Industries" September 5, 2024 5.0 Pros From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, \[sensitive content hidden\], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition! Cons I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor. Review Source AV Amy V. VP Operations Consumer Goods Used the software for: Less than 6 months ### "Redzone gets an A+++" October 17, 2024 5.0 Our experience has been amazing. Everyone from sales to coaching has been nothing short of creating an experience for us. Not just a job to them. Pros Saco Foods prides ourselves in the programs we've implemented over the years to help employees feel engated, food safety, food quality and overall systems. My position involves Supplier Approval Programs so I have toured many facilities, and starting seeing Redzone pop up. I was intrigued. In further research I felt it was a great program to implement. We had no idea how great it would be. One of the most meaningful benfits of Redzone is the operator engagement. Putting all savings aside (and we have seen a 54% increase in OEE), our employees feel a part of the program and the company. They take ownership in themselves and in the company. People care and want you to know that, and they want to feel they're a productive part of the process. We cannot say enough good things about Redzone. Cons I have literally sat here and thought about how to answer this for 10 minutes. I come up with absolutely nothing. There have been no downsides from our experience! Review Source MS Mintra S. engineering administrator Food Production Used the software for: 6-12 months ### "Paperless journey for the Engineering administrator" October 9, 2024 5.0 Before Redzone, I used to spend a lot of time manually inputting data from sheets of paper into our Excel files. This was a very administrative and time-consuming task. Now, all the necessary checks are being filled and submitted via Redzone. I have full visibility of the paperwork, including when it was completed and the pass/fail status of the checks. I can better use my time on other tasks. Redzone has also helped me save time on managing work orders much more efficiently. Pros We are now paperless because of Redzone. I find the admin app very easy to use, and I can manage all my settings. Changes can be applied quickly, and I can also see the log of changes that I have made. Cons Redzone is not available on PC and i can only use ipad to access the main app. Review Source GF Golnaz F. Manager Food & Beverages Used the software for: Less than 6 months ### "Awesome experience with Redzone" February 1, 2025 5.0 Great experience, a supportive and knowledgeable coach and support team. User friendly, mobile and tablet friendly. Pros Enhanced Food Safety and Quality Compliance, improved communication and downtime reduction Cons No issue or downside so far. Great experience Review Source JK Jeerasak K. engineering and maintenance manager Food Production Used the software for: Less than 6 months ### "Engineering and maintenance manager user review" October 9, 2024 5.0 We are now 80% paperless within the engineering department, i used review 30 paper documents per day and now i can just use my ipad. Redzone allows me to see all live information of all the production lines and i can give support to where it's needed. Pros Redzone has many functions, such as productivity and reliability and compliance and learning. the systems helps us to use the ipad to completed checklist and documentations and makes data retrieval very easy. i find the app interface very user friendly. Cons Because it has so many different features, i feel it can get confusing to get used to at the start. i also discovered that some of the translation is missing for the Thai language. i would like to see more inventory management features and as well as project management. Review Source TW Tom W. CEO Consumer Goods Used the software for: 6-12 months ### "Redzone Transformation of Operation" February 25, 2025 5.0 Transformational Data-driven KPIs we can measure/manage Pros Operations Efficiency Improved Safety Financial Improvement Cons No issues. It created incredible discipline. Review Source AS Alfredo S. Operations Manager Food Production Used the software for: 6-12 months ### "Effective Communication" July 25, 2024 5.0 Pros The OEE is updated instantly. I get to see all the chats and communication for the whole plant. This has help improve our inefficiencies and focused on our bottlenecks. The engagement is great with employees on the floor taking initiative to create action items. Cons The least is when action items are closed you are not able to see all action items closed to review history. Review Source JR Jose R. Production Supervisor Farming Used the software for: Less than 6 months ### "Redzone makes it easy to show performance " July 25, 2024 5.0 The module launch coach was very hands on and worked well with all three shifts. Made himself readily available. Pros Live results, great communicating tool for everyone in the plant. Cons There is not anything that I can dislike at this time. Review Source VR Verified Reviewer Food Safety and Quality Assurance Supervisor Food Production Used the software for: 6-12 months ### "Redzone Productivity and Compliance" June 11, 2024 5.0 Great program with a lot of room to grow. Great team and amazing coaches who take their time to understand your processes to make sure they are adding value to your team. Pros The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state. Cons Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module. Review Source mC mathew C. Area Manager Food Production Used the software for: 6-12 months ### "Great visual and communication tool" May 15, 2024 5.0 Redzone has enabled us to focus on the key areas of downtime. the aiblity of uploading photos and videos at the time of the incident and able to help to identify the root cause of the problems more efficently. The actions has helped enginers to keep tracks of current tasks that they are working on and allowing smoother handover between shifts. so they are aware what tasks are outstanding. Pros The ability to analyse data more readly, i like the visibility of the overall factory performance, OEE and downtime trends. the communication aspect of redzone is a lot more efficient easily accessible by all departments. Cons the limitation now is that we can only upload 1 photo at a time. and also not able to upload stored videos. i would like the ability the search in the log. i would like to see the timeline of checks filled alone the production runs. Review Source KS Keith S. Senior Packaging Manager Food Production Used the software for: 1-2 years ### "Game changer" May 17, 2024 5.0 Pros Redzone is an amazing communication tool bringing all of operations together. Cons We are still scratching the surface with Redzone, but I would like for more customization to the core software design for our company needs. Review Source BR Bayardo R. Quality Assurance Manager Food & Beverages Used the software for: Less than 6 months ### "Redzone for Quality" May 23, 2024 5.0 Pros I like that it lets you know when the next check is due. It holds people accountable and stops the pencil whipping. Cons I wish that when the shift is done and the line is down the fired checks do not cancel automatically. You have to manually cancel them if the check goes off but the line goes down. I also wish filtering the reports was a bit easier to get to and with more options of what I want to see. Review Source JK Jaskaran K. Area manager Food Production Used the software for: Less than 6 months ### "Redzone is like a Time Machine we can go back anytime to view data" May 24, 2024 5.0 Redozne helped us to understand the correct downtime reasons, the challenges that we have been facing daily, now it's being revealed and there's no hiding from it and we are able to resolve these problems The meeting structure is very helpful and actions get escalated to the correct department and problems gets addressed according. Pros I think Redzone is very easy to use and I can find live information. As an area manager, I can instantly give feedback to my team leaders and help with to resolve any problems on their lines. The line historical data is also widely available. Cons Because we have different shift patterns and the software is flexible to use in different methods, we need to standardise the correct operating procedures and needs to get everyone aligned. Review Source JR Jesse R. Team leader Food Production Used the software for: Less than 6 months ### "The redzone app is great, quick communication" May 23, 2024 5.0 Redzone is helping us greatly with communication. We have a group chat for all team leaders and information are managed and shared instantly. Pros I like everything about Redzone. I don't need to run around to monitor my lines and I love the communication aspect of Redzone. I can get to know downtime quickly and if the line is stoped I can immediately react to the problem. Redzone has made decisions making easier. Cons I would to see directly video call. At the moment is limited to pictures and videos. When internet is down, the system is down. Review Source LR Lewis R. Head of Engineering Chemicals Used the software for: Less than 6 months ### "Stay green in the Redzone!" May 20, 2024 5.0 The implementation of Redzone has had a massive, positive impact on our business. Being able to easily see problem areas within your manufacturing processes is a game changer. The coaching was very professional, and \[sensitive content hidden\] managed to get the whole team engaged. In fact, I think \[sensitive content hidden\] made such a huge difference, and anyone who is lucky enough to have \[sensitive content hidden\] as their coach, will see a rapid transformation from their staff. Pros The ease of use, and visual representation of the downtime. It makes it clear to every user the impact downtime has on our business. Cons Only being able to use Apple products. Being able to use Android devices would have given us much more options. Review Source Similar Products Featured