# Flex Catering Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Flex Catering Software - reviews, pricing plans, popular comparisons to other Catering products and more. Source: https://www.capterra.com/p/176027/Flex-Catering --- # Flex Catering Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Flex Catering ## What is Flex Catering? Flex Catering: Modern Catering Management Made Simple Flex Catering is the all-in-one catering software that helps boost sales, streamline operations, and reduce costs. Purpose-built for corporate, event, and restaurant catering, Flex simplifies everything from menu planning to payments. ✔️ Complete drop-off and event catering workflows – handle quotes, orders, events, production, reporting, and order routing across single or multi-location operations. ✔️ Beautiful proposals with e-signature – win more clients with stunning, customizable proposals. ✔️ Fully integrated payments – get paid faster with seamless online payment. ✔️ Dedicated menus & price lists per customer – personalize your offerings for each client. ✔️ Integrated driver app – streamline delivery management. Flex also includes a customizable online ordering website to showcase your brand and deliver the best digital B2B and B2C ordering experience. With competitive, transparent pricing, Flex grows with your business. ## What is Flex Catering used for? [Catering](https://www.capterra.com/catering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Event Management](https://www.capterra.com/event-management-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $350 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Flex Catering alternatives Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (42)](https://www.capterra.com/p/189069/HoneyCart/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176027/Flex-Catering/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Invoice Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Online Ordering 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Contact Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Delivery Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Recipe Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store recipes, enable recipe modification, and generate data required for production records Flex Catering 101 features Regulate who can view information within the system Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Coordinate food and beverage delivery for events. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Manage budgets, track and optimize spending and align capacity to workload demand Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage the maintenance of building facilities Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk For businesses handling food & beverage operations Dispatch food deliveries Software designed for caterers and catering businesses. Serves restaurants Visualize locations on a map Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Information, data and reports that are being tracked over time Edit and personalize data view as needed Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows users to view inventory and build a menu that's appropriate Automatically identify and save contact information of potential customers Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Designed to facilitate operations for more than one facility. Manage and support multiple locations Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create proposals based on costs of labor and materials Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Store recipes, enable recipe modification, and generate data required for production records Managing orders that a customer purchases repeatedly and regularly Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Set & manage permission levels based on user roles and restrict access to only authorized individuals Book and manage rooms at an event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan daily routes to optimize employee scheduling and provide directions Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Reports specific to sales analysis for trends and strategies Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Includes all operations and activities associated with a physical space or location that is used for hosting events Track and manage waitstaff information and schedules Built-in website builder or integration with third-party site Software that specializes in weddings, public and private parties Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 4.8 (11) Basic $350.00 Flat Rate,Per Month Value for money 4.8 (11) 4.8 Based on 11 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Deputy](https://www.capterra.com/p/167811/Deputy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Mai M. Managing Director Hospitality ### "Flexing with Flex!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2026 Flex has been a breeze! We have been thrilled with the ease in which Flex has provided to the entire team. The platform supports our delivery catering as well as our full service corporate programs. Pros As a small boutique catering firm, Flex works beautifully with the different arms of our business. With both delivery and full service catering, Flex allows us to streamline all facets of our business in one platform. Cons None! Super user friendly and especially helpful in managing our delivery and corporate catering division. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Phillip P. Director Hospitality ### "Excellent service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2025 Great, great price, great customer service, the uploading by flex was seamless, a very good experience especially with \[sensitive content hidden\] Pros The service is second to none, send an email and you will receive a link to a video explanation, if not \[sensitive content hidden\] and his team have fixed things for me Cons There are some improvements I would make, but it’s not really a problem when you learn and accept these minor flaws Alternatives considered [FoodStorm](https://www.capterra.com/p/124696/FoodStorm-for-Catering/) Reasons for choosing Flex Catering Foodstorm no longer available in Australia Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amy A. Business Owner Food & Beverages ### "Transformed Kitchen Operations from Chaos to Calm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2024 After a lot of research I am very happy I chose this software - there are always new features and developments being added. Pros This software is incredibly well tailored to suit delivered catering businesses. There are so many features which are unique to this industry and it makes handling our corporate orders simple and accurate keeping our customers happy. With our previous software supplier we had to use offline spreadsheets to manage stock, costs and margins. Now all of this is linked directly to our menu set up. This has saved us so much time and allows our operations to run very smoothly. The production plans and reports are clear for our staff - they receive their paperwork and hardly have to even ask questions anymore! Everything is quiet and organised in our kitchen. Cons Please make font size bigger on reports. Switched from [Spoonfed](https://www.capterra.com/p/129327/Spoonfed/) It covered more of the end to end process of running my business. From taking the customer order through production, stock delivery and invoicing Alternatives considered [CaterZen](https://www.capterra.com/p/82293/Restaurant-Catering-System/) [Caterease](https://www.capterra.com/p/2280/Caterease/) Reasons for choosing Flex Catering Far more flexible allowing us to automate reports and create a business which can operate without the owner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Scott S. Owner Food & Beverages ### "Best catering software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2023 Over the first year of using flex our business grew very quickly as it makes ordering very simple for customers Pros Flex is easy to use, highly customisable, has excellent reporting capabilities and can be automated for most admin tasks Cons Any issues we had with flex were fixed by the Flex team. Reasons for choosing Flex Catering Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Beth G. Managing Director Food & Beverages ### "Great Catering Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders Pros Easy to use and customizable for our business needs Cons Sometimes when are features are updated they have not been tested correctly and we have errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IT Innez T. Business Development Manager Hospitality ### "Excellent product, we love Flex Catering! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2022 Flex Catering have excellent customer service and have been very helpful with both the changeover and onboarding of our company. Their tickets system ensures any questions or problems are solved quickly and easily. Highly Recommend! Pros Order tracking, CRM, products, integration with Xero, and eCommerce website have been a game-changer for our business. Cons It is easy for users to double up on adding products, and takes some training to get up to speed on this area. Reasons for choosing Flex Catering Price, service, different functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP PJ P. President Hospitality ### "5 Star Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2020 Since we've started transitioning from software we've used for 12 years, Flex Catering will far surpass what we were using. The support - even though we're in the US, is still very prompt, helpful and supportive no matter what we need or ask of them. Pros If a 10 was available, I'd use that. This is a GREAT product, super user friendly, GREAT customer support. Fast, accurate and very dynamic. Cons There is nothing we don't like about it. It's just perfect. Reasons for choosing Flex Catering Ease of use, speed, straightforward screens, and great customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jeremy G. Director and Owner Hospitality ### "Enabled us to scalably grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2020 It's been a great tool implemented by a strong team. Pros Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business. As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly. The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions. Reports and production functionality is excellent. They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation. We reviewed and trialled other platforms and Flex Catering was a mile ahead. Integrates with Google Calendar and Cons Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Joe C. Delivery & Functions Manager Food & Beverages ### "Revolutionised our catering company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 15, 2019 To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future! Pros Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind. Cons We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lauren H. Marketing Manager Food Production ### "Excellent Support and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 28, 2019 Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way! Pros Simple, easy to use software - especially if you have wordpress experience - and customisable for our needs. Cons Only that you can't jump between products as you're editing them, you have to go back to the menu which is slow. Reasons for choosing Flex Catering Personal recommendation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176027/Flex-Catering/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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