# RedFlag Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RedFlag the right Emergency Notification solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175898/RedFlag/reviews --- RedFlag 4.8 (52) [View alternatives](https://www.capterra.com/p/175898/RedFlag/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RedFlag Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews Lisa G General ManagerCommercial Real Estate, 201 - 500 employeesUsed the software for: 1-2 years. “With so many other things to manage on a day-to-day basis, and even more so in the case of needing to distribute urgent communications, the ease and reliability of using Red Flag takes one thing off our plate and gives us peace of mind.“ November 3, 2025 SY Sarah Y Marketing ManagerReal Estate, 501 - 1,000 employeesUsed the software for: 6-12 months. “The interface sometimes feels a bit outdated and not as modern compared to other platforms.“ November 4, 2025 JM Jordan M HR GeneralistConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “It is a powerful tool that enables us to reach hundreds of employees across multiple sites.“ November 10, 2025 KH Kathy H PrinciialEducation Management, 201 - 500 employeesUsed the software for: 6-12 months. “some duplication in messages“ November 19, 2023 JH Jasmine H Property ManagerReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “It is great for fast communicating and confirmation that notices are being received.“ November 13, 2025 LT Lee T Operations ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Robotic voice seems almost like a scam call“ November 21, 2023 Lisa G General ManagerCommercial Real Estate, 201 - 500 employeesUsed the software for: 1-2 years. “Appreciate the variety of options for templates and messages.“ November 3, 2025 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lisa G. General Manager Commercial Real Estate Used the software for: 1-2 years ### "Easy to implement, simple and reliable to use" November 3, 2025 5.0 Our shopping center has used Red Flag for about a year and a half, and we are totally happy with it. The setup process was easy to understand, so we were able to get it up and running within hours. There was plenty of support available to us for setting up the information, however the navigation and prompts were so clear that we didn't find it necessary to have help with it. With so many other things to manage on a day-to-day basis, and even more so in the case of needing to distribute urgent communications, the ease and reliability of using Red Flag takes one thing off our plate and gives us peace of mind. Pros Intuitive navigation, easy to set up, straightforward management, simple to update and use. Appreciate the variety of options for templates and messages. Cons No cons that I can think of. The only thing that could make it better would be if it were free, but I had to enter at least 100 characters here, so there you have it. Switched from [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) We switched from Alert Media to Red Flag because the Shopping Center changed management and new owner recommended Red Flag Review Source Response from Pocketstop November 6, 2025 Great to hear! Please reach out if there are any features that could really help your organization DS Depei S. Network Administrator Hospital & Health Care Used the software for: Less than 6 months ### "User Friendly platform and easy implementation " August 14, 2023 5.0 My experience with RedFlag has been commendable. Beyond its intuitive interface, their customer support truly stands out. We started with a 30-day free trial and, nearing its end, were uncertain about our next steps. Recognizing our needs, the team generously extended our trial for an additional two weeks. What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback. It's evident they highly value their customers, and I wholeheartedly appreciate that. Pros What I appreciate most about Redflag is its effortless integration with MS Teams and Azure AD. Retrieving the AD roster, implementing SSO, and integrating with Teams is just a few clicks away. Given that our communication predominantly relies on MS Teams, this feature is invaluable to us. It ensures that our integration is not just seamless but also hassle-free. When stacked against other vendors, Redflag distinctly takes the lead with this functionality. Highly recommended! Cons While I've found a lot to appreciate with Redflag, there's a particular aspect that's been challenging. The system divides its portals for administrators and recipients, and it's similar with the mobile apps. The two different apps, 'Pocketstop' for admins and 'Redflag' for recipients, were initially confusing. I wish the sales or customer success team had provided a clearer overview at the start. It's not a major issue, but it does make the initial learning curve a bit steeper than expected. Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/)[Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/) Reason for choosing RedFlag I chose RedFlag over alternative products primarily due to its straightforward implementation process and user-friendly interface. Moreover, its seamless integration with Teams made it a standout choice for our communication needs. Switched from [Konexus](https://www.capterra.com/p/207947/AlertSense/) Easy implementation, and more features like Teams integration. Review Source VR Verified Reviewer Head of Department Information Technology and Services Used the software for: Less than 6 months ### "Effective tool for emergency communication " February 18, 2024 4.0 Pros RedFlag helps in effective team communication. It allow us to send emergency alert in multiple mode such as : text mail and voice. I also love the user-friendly interface beginners do not fell any confusing. I can create templates for quick message which save my time in emergency situation. Cons For me I do not found such cons as the service is best in best price Review Source MB Mr.C B. CFO Commercial Real Estate Used the software for: I used a free trial ### "Excellent supportive response " December 12, 2025 5.0 I had an excellent experience so far . The use case we had Red Flag can support it with good customer service. Pros I like the professionalism of the demo the individual that gave us the demo was extremely educated . Cons Nothing for the most part. Our Company have not experienced anything negative with Red Flag this far . Review Source Response from Pocketstop December 15, 2025 Thank you for the feedback! CN Christy N. Asst Property Manager Real Estate Used the software for: 2+ years ### "Great Mass Communication Tool" May 4, 2023 5.0 Excellent Pros We implemented RedFlag in 2017. The set-up and launch was very easy to manage. Since then i have found the program to be easy to manage and administer. The key is to key up with the contacts so you are prepared in an emergency. I am able to create and save templates for use in various emergency scenarios.I am excited about downloading the new phone app - it will make admin during an emergency even easier to manage with the fingerprint or face recognition login features.I really appreciate the quarterly webinar updates - very helpful communication! Cons I can't really name anything i don't like .. the product itself is excellent, updates and improvements are made regularly for ease of use, customer support is very responsive. Alternatives considered [Rave Prepare](https://www.capterra.com/p/239661/Rave-Prepare/) Reason for choosing RedFlag Program accessibility, ease of use, price point, recommended by another user, etc. Review Source PS Peter S. Information Security Manager Information Technology and Services Used the software for: 1-2 years ### "Great ENS for companies looking for basic functionality" November 14, 2023 5.0 We have only used the tool during Fire Alarms, and it has performed to our expectations. Customer support has generally been very good and responsive. Pros Price to value. Compared to products like Everbridge, Redflag is a low cost system that met most of our Emergency Notification System needs. We are syncing it with our HR system to get nightly updates on all employee information, ensuring communications at critical times. Cons There is currently no functionality that can alert an administrator when there is any type of event in your area or an area where employees may reside. As a company with employees on several continents, it would be helpful to know if there are any staff that are in need of assistance or that we can do wellness checks on. Alternatives considered [OnSolve Platform](https://www.capterra.com/p/238643/OnSolve-Critical-Communications/) Reason for choosing RedFlag Price was the primary reason. Onsolve had many of the same features, but seemed to add fees for functionality that was included in the Redflag solution. Switched from [xMatters](https://www.capterra.com/p/116750/xMatters/) xMatters was a burden administratively and did not have many of the features that Redflag offers. Review Source LL LeeAnn L. Chief Information Security and Technology Officer Higher Education Used the software for: Less than 6 months ### "Review of RedFlag for Incident Response" April 16, 2024 5.0 Currently RedFlag is meeting all our needs for Incident Response, and we will continue to use this product and recommend to others. Pros Ease of use and the many features including Teams integration. Cons The setup of Azure SSO could have been more streamlined, but it does work just more steps than other applications I have onboarded. Alternatives considered [Rave Alert](https://www.capterra.com/p/178407/Rave-Alert/) Reason for choosing RedFlag Ease of use, cost and integrations as well as having a desktop and mobile application for our end users. Review Source KS Karen S. Human Resources Administrator Religious Institutions Used the software for: 1-2 years ### "RedFlag helps us reach all of our employees when we need it most" November 20, 2023 4.0 Pros RedFlag helps us reach all of our employees when we need it most! We have a very large campus and we would not be able to communicate as efficiently without this program Cons The groups feature hasn't worked since we started Alternatives considered [AlertMedia](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/) Reason for choosing RedFlag Happier with the customer service, price and product presentation Review Source JM Jordan M. HR Generalist Consumer Goods Used the software for: 2+ years ### "Cornerstone of Communication Program" November 10, 2025 5.0 Extremely positive. Redflag is the cornerstone of our communication program and is our single broadcast system to our employees who do not have laptops or domain email addresses. It is a powerful tool that enables us to reach hundreds of employees across multiple sites. Pros The ability to quickly and efficiently send corporate communication to our deskless employees. I also enjoy that they can respond to those one-way messages with questions and create two-way communication channels for me to provide help promptly. Cons Universal access means that sometimes our teams respond to the same employee or because we don't have an internal flagging or assigning system, we let messages go unanswered assuming the 'correct' person will respond. Review Source JH Jasmine H. Property Manager Real Estate Used the software for: 6-12 months ### "GREAT WAY TO COMMUNICATE" November 13, 2025 5.0 It is great for fast communicating and confirmation that notices are being received. It allows me to organize my properties by groups which also allows me to decipher who gets what memos/notifications. Pros The ability to get notifications out quickly to multiple sites. I do not have to create multiple distribution lists and it creates a peace of mind knowing that the recipients have received the notifications. Cons I have no issues with the utilization of RedFlag. I had some issues with trying to modify groups, but I am sure that is a user error and something that a little training could fix. Review Source NW Nancy W. Office Administrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Emergency Notification System " October 18, 2022 5.0 Mass communication with one click. Pros Mass communication at your fingertips with ease. Cons I like everything about this program it is easy to use. Reason for choosing RedFlag Overall ease of use for multiple users Review Source DW Darrin W. VP Human Resources Business Supplies and Equipment Used the software for: 2+ years ### "A staple of our communications" July 29, 2021 5.0 We have historically used Red Flag for emergency communications but during the Pandemic it proved to be great for quick messaging about changing regulations and work schedules. With people forced to work from home this was a very effective tool. Pros Red Flag is easy to use and very customizable. Cons I have no complaints about this software Review Source BC Brian C. Founder Information Technology and Services Used the software for: 2+ years ### "RedFlag is our secret weapon!" May 10, 2019 5.0 In the past, we had no visibility and tracking over our communications, with RedFlag we get that. At least we know people are getting the messages. That’s huge for us. Pros We can track who actually received a specific message and we can do this across all channels. We have a lot of contractors that we work with, so communication is key. These are critical communications, but they are non-emergency in nature. If a message absolutely has to cut through all the clutter, we send it using RedFlag. Contractors know to look for and respond to a message from RedFlag. Cons There's really not much to dislike. This is web-based product, so they are constantly upgrading and adding new features. It's so intuitive and easy to use. Review Source LT Lee T. Operations Manager Retail Used the software for: 2+ years ### "Great Product" November 21, 2023 4.0 Great product and great value. Works better than expected and is essential tool for our company Pros Ease of use and ability to notify tenants in clear and precise way Cons Robotic voice seems almost like a scam call Review Source cC christelle C. Property Manager Real Estate Used the software for: 6-12 months ### "A Must Have Application for any Mass Communication" November 20, 2023 5.0 Pros Easy to use, on my phone and lots of templates easy to customize and immediately send out. Cons At this stage, there's nothing I like least about RedFlag. It is fast and reliant tool to have. Review Source SH Shawn H. IT Project Leader Education Management Used the software for: 6-12 months ### "Very Powerful, Very Affordable" March 29, 2019 5.0 Our objective with buying this service was to alert the Penn Museum community of disruptions of critical systems in our building. Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident. Pros This is my first time managing a crisis or internal communication system, so I have very little to compare and contrast. I can say that the system is very easy to use and is not overloaded with useless features. Additionally, the price point was perfect for our small/medium organization. Cons I can't really think of anything. Make it free? Review Source ZV Zach V. Manager, Corporate Services Biotechnology Used the software for: 6-12 months ### "Great Product and Service!" March 4, 2021 5.0 Very good. Pros I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses. My onboarding associate, \[SENSITIVE CONTENT HIDDEN\], is an outstanding resource and did a wonderful job assisting us in the setup. Cons I haven't found anything that stands out as a major con. Review Source AS Andrea S. VP of Operations Real Estate Used the software for: Less than 6 months ### "Emergencies made easy" April 8, 2019 5.0 Pros The ability to send notifications from the app vs. deskstop. This has made notifying tenants during an emergency easy and efficient. Our tenants have been very impressed with the new system Cons The computerized voice that speaks the voicemail is impersonal. The delay time between answering a phone call and the voice message starting. The fact that the email isn't able to incorporate our company logo. Review Source SY Sarah Y. Marketing Manager Real Estate Used the software for: 6-12 months ### "Reliable Notifications with Customization, Though Interface Feels Outdated" November 4, 2025 4.0 Pros Most reliable and effective way to send urgent notifications to different groups of people within the organization. Love that you can customize options, schedule delivery, and create templates. It gives me confidence that messages are being received. Cons The interface sometimes feels a bit outdated and not as modern compared to other platforms. Some of the advanced features are not as quick to set up. Review Source JF Joe F. Operations Manager Recreational Facilities and Services Used the software for: 1-2 years ### "RedFlag Alerts " November 3, 2025 5.0 Pros I liked the ease of use in the red flag application. Staff were able to download and begin using with minimal training. Cons Staff administering the alerts needed a fair amount of training. They also need regular training throughout the year to stay on top of changes. Review Source RJ Robin J. Senior Property Manager Real Estate Used the software for: 2+ years ### "RedFlag is necessary in this day and age" October 28, 2024 5.0 Available when needed, for after-hours emergency contacts Pros User friendly once everything is set up and all tenant info is in the system Cons occasional issues with mobile app, where multiple attempts to log in are needed, sometimes the entire "page" is not shown Review Source Justin P. IT Director Hospitality Used the software for: 6-12 months ### "Redflag - Improving our Company's Communication" October 31, 2023 5.0 Fantastic and reliable product that is easy to use and adopt. Pros As an organization in the Hospitality industry, our employees' ability to access timely and important information is vastly different depending on their individual roles. Many of our team members do not have email accounts and some are on the floor serving and away from a computer all day. In order to reach our employees where they are at, it was important for us to find a tool which would allow us to share dynamic and emergency notifications with our team members to their mobile devices quickly and easily. Redflag helps us accomplish this while integrating with our HR database to always have the most up to date contact information. Cons Implementation took some time and patience especially considering we were integrating Redflag with our HR database, but once connected, it has worked flawlessly with no IT maintenance. Reason for choosing RedFlag Price, ease of use, quality, and top-notch reviews. Review Source Allie C. Associate Director, Vice President - HR Program Management Office Real Estate Used the software for: Less than 6 months ### "Game Changer!" November 8, 2018 5.0 Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult times. Some might say "well don't those types of blast communications take the human touch out of equation?" Not at all the case. RedFlag tools allow you to interact directly with employees, and for those employees who might need a little extra support during difficult times - we spring into action to help. In fact, having the technology and analytics from RedFlag allows us to identify those in need much faster so we can ensure they are supported and have the resources they need. Pros First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away. Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example - are you targeting a particular geography? A particular region? An account team? A department? The list goes on. I use this tool for emergency response (hurricanes, tornadoes, wildfires, etc.), but it is an effective solution for any kind of broad communication needs. Second is the flexibility to distribute messages via several channels. Text, phone calls, e-mails, etc. - not everybody wants to receive communication in the same way, so this offers a solution for everyone. Third - data and analytics are a biggie for me! Data - RedFlag syncs with my company's data system nightly, so I know the information in RedFlag is the latest and greatest. Analytics - being able to easily pull insightful reports for all outbound messages is a huge win. This has been a game changer! Cons This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner. Review Source TD Tasmai D. Content Manager Marketing and Advertising Used the software for: 1-2 years ### "RedFlag is the True Game-Changer in Emergency Communication" November 28, 2019 5.0 Handling a company with branches in multiple locations across the nation can be quite a task. It’s your duty to ensure the safety of your employees, and doing so while being based in a single location seemed like a great challenge. That’s where RedFlag came into the picture for us! This software made it super easy for us to send out emergency notifications to our employees within seconds. Be it inclement weather fire drills, this tool has helped us send out alerts for it all. It has also improved our internal communication. Pros Firstly, RedFlag’s UI is exceptionally well-developed. You can easily get acquainted with it in minutes and start using it to perfection. This also makes it very simple to send out alerts during any emergency. It even allows you to send out emergency alerts in multiple modes (text, emails, and voice) to ensure that your employees notice them. Secondly, the tool can be used during non-emergency situations for internal communications. It’s possible to send across files along with the messages, and your team can acknowledge the receipt of these messages with a single tap too. This feature comes in very handy when you need to communicate the receipt of the message in a short time. Thirdly, I love its voice messages feature as it allows me to send across a bulk of information in a few minutes as compared to typing long messages. However, the thing I love the most about RedFlag is its Outlook add-in that helps me send out alerts and texts directly from Outlook! Cons I don’t think there are any cons to RedFlag as such. Would love to see even more features added to it. Kudos to RedFlag! Review Source WE Whitney E. Administrative Assistant Real Estate Used the software for: Less than 6 months ### "Keeps the Communication Flowing!!" November 27, 2023 4.0 My overall experience with RedFlag is truly great and easy. I love a simple software process to communicate with our many contacts. I know when I create a message/template and schedule it, the message is sent out with easy. RedFlag takes the hassle away of the unknown. Pros I am a huge fan of RedFlag, it was so easy to switch to this new system and send a message with easy. I love the easy of sending a message and seeing the results of contacts were successful and those that didn't go through. I love saving templates and scheduling when they are sent. What a great software to keep the line of communication open! It is a great success for us! Cons The only thing I wish RedFlag had was it automatically grouped contacts under the same employer. Review Source Similar Products Featured