# STS Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about STS Cloud Software - reviews, pricing plans, popular comparisons to other Venue Management products and more.

Source: https://www.capterra.com/p/175200/STS

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# 

 STS Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

STS Cloud

## What is STS Cloud?

Is the cost of your Sales & Catering system breaking the budget? Get to know STS. For 30+ years, STS has been providing hotels and meeting venues with a budget-friendly sales system. We are now introducing STS Cloud. A cloud-based solution complete with: CRM, GRC, Function Diary, BEO's, Merge docs, Proposal integration, E-Signatures, and much more. Enjoy all the benefits of hassle-free, low-maintenance, continually evolving software at an affordable and budget-conscious price.

## What is STS Cloud used for?

[Catering](https://www.capterra.com/catering-software/)[Venue Management](https://www.capterra.com/venue-management-software/)

Overall rating

Based on 125 user reviews

Reviews sentiment

Positive

84%

Neutral

15%

Negative

1%

Starting price

$139

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## STS Cloud alternatives

Highest Rated

[4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/)

Starting price

$18000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (42)](https://www.capterra.com/p/189069/HoneyCart/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (75)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/175200/STS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Banquet Management

Coordinate food and beverage delivery for events.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

STS Cloud 50 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Automatically create schedules based on business needs or employee availability and qualifications

Coordinate food and beverage delivery for events.

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage the maintenance of building facilities

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

For businesses handling food & beverage operations

Software designed for caterers and catering businesses.

Information, data and reports that are being tracked over time

Edit and personalize data view as needed

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows users to view inventory and build a menu that's appropriate

Automatically identify and save contact information of potential customers

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Reports specific to sales analysis for trends and strategies

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.1 (125)

4.1

Based on 125 reviews

## Pricing

Value for money

4.4 (82)

Basic

$139.00

Flat Rate,Per Month

It includes:

-   Booking Management With GRC
-   Complete Catering System
-   Document Workflow
-   Extensive Business Reporting
-   Full-Featured CRM
-   Ongoing Product Enhancements and System Improvements
-   Recording of Training
-   Support
-   System Maintenance
-   Training
-   Unlimited Use of STS Cloud
-   Unlimited Users

Value for money

4.4 (82)

4.4

Based on 82 reviews

## Integrations

[

SkyTouch Hotel OS](https://www.capterra.com/p/132368/SkyTouch-Hotel-OS/)[

RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/)[

Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/)[

Jonas Chorum](https://www.capterra.com/p/186608/Jonas-Chorum/)[

ProfitSword](https://www.capterra.com/p/156722/ProfitSword/)[

Lodgical Solution](https://www.capterra.com/p/154554/Lodgical-Solution/)

## Support, customer service and training options

Customer Service

4.6 (95)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (95)

4.6

Based on 95 reviews

## User reviews

Overall rating

4.4

Based on 125 reviews

Filter by rating

5(67)

4(38)

3(19)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KS

Kaleah S.

Sales Manager

Hospitality

### "Great Software that is essential to Hospitality Sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2020

Great so far. No complaints. Easy to use, easy to load anywhere.

Pros

Ease of use and access that I can utilize anywhere. Meeting and catering easy to load into system and calendars easy access.

Cons

Nothing. everything is pretty simple to use and access. Not many glitches like older programs in the past.

Switched from

[DELPHI32](https://www.capterra.com/p/125100/DELPHI32/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2020

Thank you for the review, Kaleah.

JC

Jessica C.

Sales Manager

Hospitality

### "STS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2020

training was a bit complicated, however, once I got the hang of it, it came easy

Pros

it was easy to use once I got the hang of it and easy to keep up with and updated companies and rate plans

Cons

training was a bit frustrating at first, but once I got through it, I understood a bit better on how to navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2020

Thank you for the review, Jessica. Glad you are enjoying our product.

ZH

Zetta H.

Corporate Sales Automation Manager

Hospitality

### "Sales Automation Reveiw"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2020

Manage Guestroom and Function Revenue/Productivity

Pros

The product is easy to use and support is very attentive.

Cons

The windows based system is not updated, but I love the cloud system.

Switched from

[Amadeus Sales & Event Management](https://www.capterra.com/p/96710/hotel-SalesPro/)

The hotel SalesPro system will no longer be available in 2021.

Reasons for choosing STS Cloud

STS custom service, support, and pricing worked best for our business culture.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you for your honest feedback! We are happy you have worked with our systems and appreciate our partnership with your team and portfolio of hotels

VC

Valerie C.

Director of Sales

Hospitality

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2020

It is definitely helping me keep organized; between electronic signature for contracts, the calendar, reminders, auto-attach emails, etc.

Pros

The thing I like most about this software is how easy it is to use. Once you play around in it you figure out the best way for your job/ organization to use it.

Cons

The thing I liked the least was not showing tentative bookings on the calendar. However this feature has recently been added.

Reasons for choosing STS Cloud

Cost for STS is much lower. Sales Pro seemed a little antiquated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you for feedback and sharing your experience. We are glad the addition of the tentative groups to the event calendar feature helps you in the daily system use. We do recognize the importance of our client input and work to address improvements to benefit our users.

LM

Lis M.

Sales and Catering Manager

Food & Beverages

### "STS review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 21, 2020

Pros

i like how easy it is to add and edit items into an event

Cons

i think that the text is quite small for a daily use software, as well it would be good to be able to change colors on the program so each user could customize it for ease of use. i find all the blue, teal, green is hard to distinguish between when quickly glancing at the program to look for availability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you for your feedback! The Event Calendar colors can be adjusted for your location, and we can look into the request on others. Our Green = Definite, Blue = Tentative and Red = Prospect is a current standard for the GRC and the Function Diary. We will be in touch with you directly for follow up. Thank you.

BW

Barb W.

Sales Manager

Hospitality

### "STS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 20, 2020

Works well Easy to use

Pros

keeping track of communication with clients easier search

Cons

...emails don't connect to contact only to account ... would like to be able to customize colors on calendar to allow for different stages of the sales process.... ex. tentative, confirmed, signed contract, method of payment, etc.... allows you to look at calendar and know exactly where you are in the process with each client ...more steps to set up events

Reasons for choosing STS Cloud

?????

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Samantha B.

DOS

Hospitality

### "Great Product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 19, 2020

It keeps me organized and unto date on projects. Love the activity window and the updates it keeps me on track with to-do's.

Pros

Very user friendly and love the details it keeps.

Cons

No issues yet, Everything has worked great so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you and we look forward to assisting you whenever needed!

AG

Amber G.

Sales Administrator

Hospitality

### "Whole Office loves STS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 19, 2020

Pros

STS has a simple, clean design that is very user-friendly. It's consistent and reliable, I don't ever "lose information" or have to wait for processing. It does exactly what it says it will do.

Cons

The search function. If you hit enter, the search doesn't work. You have to just type in the search words and wait, but muscle-memory has me hitting enter because that's how every other platform operates! It seems minor, but it's oddly counter-intuitive and I notice it a lot.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you for your feedback - we appreciate our relationship with you a client partner.

MK

McKensie K.

Director of Sales

Hospitality

### "Great Tool for Hospitality Sales "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 19, 2020

It helps me to keep all of my contracts organized and easily be able to make changes to them.

Pros

I like that it has removed my need to create contracts in Word or any other program. It is a valuable system for a sales team in the hospitality industry.

Cons

There are some functionality issues that I frequently run into. The support team is incredibly responsive but very often, you're in the middle of the work day and don't have the time to spend giving feedback on how to improve the product. I wish they would do more work on their own or with test subjects to create fixes to bugs / issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you for your feedback. We are always working to address programming and related updates on an ongoing basis, and incorporate the valued input from our current clients, Your experiences allow us to continue moving forward with system wide improvements. We appreciate your business.

LL

Leo L.

Banquet Manager

Hospitality

### "STS"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 19, 2020

not at this time.

Pros

We received this software in July 2019, and is a learning experience. Unfortunately, I am not yet able to recommend this product while we are still trying to get familiarized with it.

Cons

There were more pages to go through as opposed to Fivestar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175200/STS/reviews/)

Popular comparisons

[HoneyCart vs STS Cloud](https://www.capterra.com/compare/175200-189069/STS-vs-HoneyCart)[Nowsta vs STS Cloud](https://www.capterra.com/compare/172778-175200/Nowsta-vs-STS)[Tripleseat vs STS Cloud](https://www.capterra.com/compare/118047-175200/Tripleseat-vs-STS)[Connecteam vs STS Cloud](https://www.capterra.com/compare/153140-175200/Connecteam-vs-STS)

[Total Party Planner vs STS Cloud](https://www.capterra.com/compare/2278-175200/Total-Party-Planner-vs-STS)[Ubeya vs STS Cloud](https://www.capterra.com/compare/164999-175200/Ubeya-vs-STS)[Curate vs STS Cloud](https://www.capterra.com/compare/174139-175200/Curate-vs-STS)[Caterease vs STS Cloud](https://www.capterra.com/compare/2280-175200/Caterease-vs-STS) 

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