# Trimble TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Trimble TMS the right Transportation Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews --- Trimble TMS 3.7 (37) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Trimble TMS Ease of use 3.4 Customer Service 3.7 ## Pros and Cons in Reviews ES Erin S Accounts PayableTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “I do feel that our Support and Maintenance is quite high in cost, it feels like everything we require is invoiced out.“ October 9, 2025 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use tC traci C. logistics manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Relliability" May 22, 2024 5.0 I have been a dedicated user of Trimble since the 1990's, very easy to navigate and train fellow employees. Pros I know that I can call support and issues will get resolved quickly Cons Minor quirks, like files locking up orders and equipment. Reason for choosing Trimble TMS Familiarity and ease of use and integration Review Source MA Matthew A. Safety director Industrial Automation Used the software for: 2+ years ### "Truckmate Dispatch" December 3, 2018 4.0 Pros I like that it is easy to track not only the trailers but drivers as well. Easy to set up routing and locations. It is easy to move around from dispatch to payroll and most of the time it is a quick fix when someone gets button happy. We have the option to send the loads directly to the driver and the system will track there movements, but we found it easier to manually move our OTR drivers. During the time of our transition from 2012 version to 2018 the problems we have encountered have been quickly fixed by the Trimble groups support team. Cons No back button when the person who is manually moving the drivers and equipment gets a little to quick on the buttons. We updated our system and did some testing before going live and some of the hiccups we caught and thought were fixed carried over to the live version. We are a Intermodal trucking company and our original version from 2012 had custom moves that are not able to brought up to 2018. Review Source RS Raymond S. Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Horrible company with horrible product" May 8, 2024 1.0 I wouldnt recommend the peoplenet/trimble eld equipment to my worst enemy. Horrible experience and a huge waste of money. Pros Live person answers the phone when you call in Cons Useless equipment. Support never has answers or solutions for equipment that never runs or works. Review Source RR Ryan R. Fleet Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Essential for life" March 3, 2020 5.0 As a transportation specialist and Fleet Manager, TMW Systems is my lifeline. I would not have a job without it. Pros Easy user interface, straight forward, no bugs or glitches, TMW does everything I need it to to complete my work. Cons There is not anything that I would recommend to improve. TMW Systems has been a reliable software program for the 3+ years that I have used it. Review Source mC mike C. credit coordiantor Transportation/Trucking/Railroad Used the software for: 2+ years ### "great software for the industry" September 17, 2020 5.0 never a problem always great program any user issues are quickly solved and resolved Pros very user friendly great ability to use over mult platforms. no glitches frequently updated and always is relaible Cons at times the work arounds add ons can be a pain but with training the ease of use is better Review Source DM Darold M. Maintanence Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Not Impressed" August 4, 2022 2.0 The support team is great, but they need some brains in the developmental department. They have made the software too cumbersome, click back and forth through several windows for parts orders and work orders. I have been using software since 1997 and this is the worst. Pros The support team does a pretty good job. Wish I could say the same for the rest. Cons If you like clicking through a lot of windows to complete 1 task, go for it. This is the software for you. Make a mistake, it erases your entry instead of letting you go back and correct it. You get to re-enter it. The big one for me is that the development team has been working on the month end report all year (it is not August) and we still have not had a correct report. This is a critical report for our organization. Reason for choosing Trimble TMS I was not in on it. Review Source CC Chris C. Relationship Builder Transportation/Trucking/Railroad Used the software for: 2+ years ### "Barley adequate" May 27, 2017 2.0 None that I have figured out today, about as bad as Mcleod. Pros They offer a hosted solution and have an \*expensive\* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through. Cons Very antiquated, this technology has been around since the 80's, nothing \*cutting edge\* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work. Review Source AA Abdo A. Carrier Manager Industrial Automation Used the software for: 6-12 months ### "not for fast paced work environments" August 24, 2017 2.0 Bottom line with the software is:- if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 – 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It’s made to make you Serve it. if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it. Pros visual. colorful. Teach extra high level of patience. Cons Slow Motion. Excessive unnecessary technical errors. Excessive amount of steps. Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”. Review Source AR AMY R. safety Transportation/Trucking/Railroad Used the software for: 2+ years ### "TMW is great software for all your transportation needs!" September 16, 2019 5.0 Dispatch. Dispatching of drivers with safety issues. Pros Easy to use. Easy to navigate. Very little issues. Makes tracking safety related issues very easy as well! Cons It's a good system. I used it with my previous company for 2 years and still recommend it to others in the industry. Review Source ML Matthew L. System Administrator Logistics and Supply Chain Used the software for: 2+ years ### "TMW Admin" August 12, 2019 5.0 Pros SQL driven and highly customizable to output to various programs. Cons A lot of the customization has to be done by TMW tech support. Some parts are still developing but we paid full price. Review Source SZ Shirley Z. Sales manager Industrial Automation Used the software for: Less than 6 months ### "A smart tms system " July 31, 2018 4.0 Pros It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads. Cons We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain. Review Source MW Miranda W. Operations Manager Package/Freight Delivery Used the software for: Less than 6 months ### "You get what you pay for" January 10, 2017 3.0 If you are looking for a program that gives you the basic, then this is it. Reports a basic and limited but if you are able to get everything in order from the get go then you will be good but if you don't start out on the right path it is hard to get things straight. Pros Simple. Cons Too Simple. Review Source ES Erin S. Accounts Payable Transportation/Trucking/Railroad Used the software for: 2+ years ### "Keep up the good work!" October 9, 2025 4.0 We always have a positive outcome to any issues that support helps us with. We do have one favorite we use because she is knowledgeable in accounting as well, so this makes her very valuable to us. Pros Trimble has excellent customer service reps that are very easy to deal with. Great that everything can be done remotely. Cons I do feel that our Support and Maintenance is quite high in cost, it feels like everything we require is invoiced out. Not really sure what it covers. Review Source CH Clint H. IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trimble TMS has been the standard for 25 years" April 8, 2025 5.0 Having worked with Trimble TMS for more than 25 years, I've seen many changes over the years with the product. Through that time, the most important aspect has been having experienced support and DBA's to work with as we implement or upgrade different applications in the suite of products. Overall, we have experienced a very high level of experience and knowledge from Trimble. Pros Customer Service. It is imperative with enterprise management systems that the product support team is attentive to what we need. There are staff who have extensive careers with Trimble who provide expert support. This is a very important factor when considering a TMS. Cons As Trimble have acquired several organizations over the years, it can be difficult to coordinate projects that require support from several divisions. Review Source ZD Zwee D. IT Technician Transportation/Trucking/Railroad Used the software for: 2+ years ### "TMS Review - Truck Enterprise" July 28, 2025 4.0 it's been an overall good experience with TMS, especially as an IT Technician. I would love to have more opportunity to train end-users as well. Pros \- a lot of applications for trucking industry - a lot of data available storing internally for report and analysis Cons \- lack of documentation, or outdated documentation - sometimes support requires professional service which cost money Review Source dK diane K. owner Construction Used the software for: I used a free trial ### "poor customer service" October 29, 2025 1.0 Poor customer service. The problems I was having, other subs were having. We were told to try again later in the day, that the system was down. I don't have time, day after day, to submit for payments. I emailed and they never responded. My GC said it takes a couple weeks to get a response. Pros No support. Keep getting errors when, the system does not tell you what is missing, you have to go through every detail and try and figure it out. NOT USER FRIENDLY. A lot of time if wasted. Cons when I called, they just tell me things to appease me, and they act like they know their system sucks. Review Source TR Teresa R. Logistics Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "Top of the line TMS!" November 21, 2024 5.0 I have used this product for 3.5 years and have loved it. My company just recently purchased another one to replace this one but I am very unhappy about that. The new one is very tiny and it spins and spins, taking too long to do anything. I really hate to lose Innovative! Pros Very easy to use and big enough to see. It is very user friendly. Cons Sometimes it times out, but that only happens about once a day. Review Source DB Dave B. CTO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Digitization for LTL Cross Border Transportation" July 10, 2024 4.0 Overall its been a good relationship over the past 15years, where we struggle is speed to market for version upgrades and support is slow to react to our needs. Lastly tighter account relationships would be great for advanced tech and roadmaps for how we can align to strengthen the product and client satisfaction Pros That at its core it does what it needs to do for base Order to Cash requirements for the Transportation vertical. Cons Not a platform that is advancing and keeping up with latest technology advancements! No Automation, RPA, ML and AI light on adapting open API's to allow for more integrations of advanced tools and making API management more native to the platform. EDI is a bear to work with, modern real time tools like mobile drivers applications and document management Review Source AG Allison G. Truck Driver Transportation/Trucking/Railroad Used the software for: 2+ years ### "Usage of this System. " July 8, 2024 4.0 Overall it is a good Product. I find it easy to use and easy to find what you need to review. Pros Easy to use, keeps track of everything you need. Cons Sometimes hard to get logged in. Cuts out on the road periodically. Not loud enough when Load Offer comes through. Hard to hear if sleeping. Review Source MJS Mary Jo S. IT, Accounting Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trimble the BEST" July 16, 2024 5.0 I have been in transportation over 30 years and they have been the best system and support I have used. Pros Easy to use and support is extremely helpful and understanding when you do have any questions. Someone is always on-call and are always kind, understanding and help you immediately. Cons There is nothing I don't like about Trimble Review Source VR Verified Reviewer Client Support Representative Transportation/Trucking/Railroad Used the software for: 2+ years ### "Basic TMS System " October 24, 2018 3.0 Basic TMS system, but crashes so often and has limited technology. Our company is getting rid of TMW soon and getting a new TMS system. Pros Allows you to do most functions needed for brokering a load. Very basic and easy to understand the basic uses of Dispatch, Order Entry and File Maintenance. Cons Crashes constantly and kicks you out completely, almost daily. There are constant issues with sending documents or retrieving data like Lane History. Review Source VR Verified Reviewer Shift Lead Food & Beverages Used the software for: 6-12 months ### "Archaic, difficult, and buggy " November 1, 2018 2.0 Pros I like that the Dispatch board allows the creation of multiple boards; this has made keeping track of certain lanes' operations (such as during peak season) much easier. It also lends itself well to creating reports. Entering loads in Order Entry is relatively simple as well. Cons The interface is reminiscent of Windows 95, and not in a good way. It's unattractive and the layout isn't the most intuitive, either. Everything is very clustered together, which can make it difficult to find what you're looking for. Additionally, it's prone to freezing and crashing on a fairly regular basis, sometimes not even allowing a user access for up to an hour or more. It's been my least favorite software to work with, unfortunately. Review Source JK Joe K. Dispatch Industrial Automation Used the software for: 2+ years ### "Great system with lots of info" March 30, 2018 5.0 Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier. Pros Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have. Cons I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet. Review Source AS Anweiler S. Project Manager Industrial Automation Used the software for: 2+ years ### "Have implemented TMW at two companies since 2000" April 19, 2018 5.0 This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company. Pros Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports. Cons Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module. Review Source ZB Zach B. Transportation Systems Analyst Oil & Energy Used the software for: 2+ years ### "Industry leader" September 8, 2018 5.0 Pros The versatility of this product is above and beyond its competitors. Best bang for your buck period! From dispatch to back office to EDI, TMW is a one stop shop for all your transportation needs. Cons Because the product is so vast and immersive, enhancement requests seem to take a bit longer, but it’s worth it in the end Review Source Talk to a Capterra advisor for free and get results within 15 minutes.