# mabl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is mabl the right Automated Testing solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175029/mabl/reviews

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mabl

4 (67)

[View alternatives](https://www.capterra.com/p/175029/mabl/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of mabl

Ease of use

3.9

Customer Service

4.4

## Pros and Cons in Reviews

Monica G

Cloud EngineerTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“I like that the test plans can have tags.“

June 9, 2025

SG

Shannon G

Service Analyst IIRenewables & Environment, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The mabl trainer can be very resource intensive. If the user's computer has low RAM, mabl may not run very well on their computer.“

October 16, 2024

Monica G

Cloud EngineerTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“I like the network and console logs.“

June 9, 2025

Monica G

Cloud EngineerTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“The "auto-healing" is sleek.“

June 9, 2025

SG

Shannon G

Service Analyst IIRenewables & Environment, 501 - 1,000 employeesUsed the software for: 6-12 months.

“With the addition of Generative AI, the ease of use is now even easier.“

October 16, 2024

## Showing most helpful reviews

Showing 1-25 of 67 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Monica G.  
Cloud Engineer  
Telecommunications  
Used the software for: 1-2 years

### "A little pricey, but overall excellent UI testing platform"

June 9, 2025

5.0

Overall, an excellent testing platform. Creating test plans are pretty easy. The logs are helpful. The "auto-healing" of tests plan for UI changes is helpful too.

Pros

I like that the test plans can have tags. I use the tags for environments and application names. I like the network and console logs. This helps with troubleshooting. I like the broken link checker. The "auto-healing" is sleek. I like the mabl CLI CI/CD testing.

Cons

I wish the payments were a little more affordable, and the test counts were increased. Price is the only con for me.

Review Source

VR

Verified Reviewer  
Quality Assurance Engineer  
Computer Software  
Used the software for: I used a free trial

### "Young Automation souloution with great potential"

July 24, 2019

5.0

What attracted us was the self healing plugin and also the ease of creating new tests for our colleagues without programming knowledge. Although the design looked really new and flashy it was hard to find what you need at first, especially while being in the tutorial. I do think however that if they focus on making the test creation even easier and more reliable (through self helaing or whatever else) that they do have a great chance on the automation market! Ultimately we didnt choose them since my old company didnt want to invest a lot of money into QA.

Pros

The Tutorial should help you create all your needed basic tests and is helping you run them periodically with suggestions. A fresh UI and design approach.

Cons

At first everything was a bit overwhelming, even though there was a tutorial. I wanted to check something so i exited one exercise and wasnt able to get back into it later. Getting the local tunnel to work was really stressfull, i didnt find or overlook the info that java11 was needed and the support people didnt have a clue that you need a specific version so we wasted almost our whole trial with getting that to work. To be fair it was prolonged after i contacted them though!

Alternatives considered

[Tricentis Tosca](https://www.capterra.com/p/242193/Tricentis-Tosca/)[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

Reason for choosing mabl

Cheaper pricing, which was unfortunately still to high for our company in the end.

Review Source

Vikram V.  
Software Development Engineer In Test  
Financial Services  
Used the software for:

### "mabl has the potential to become valuable partner to tech community"

May 4, 2018

3.0

easy to record user actions, easy to run in cloud

Pros

I tried using mabl for a week and I found it useful in below way - easy to record, playback user scenarios - can do complex user interactions - cloud based execution - built in AI - great customer support from all the members in company

Cons

\- support for only few browsers - slowness in test execution - customization and scripting of recorded user scenarios - many usability issues

Review Source

Siddhant W.  
Product Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simplest and best automation tool using machine learning for testing"

October 21, 2018

5.0

Pros

This is one of the simplest tools for software testing purpose. It helps to automate web browsers like Selenium IDE and Selenium WebDriver and other such automation tools. mabl is a really great platform as it is lightweight and a simple browser plugin that does the work. No heavy sized software download, even though a great tool. It is the only automation tool recently built that has an outstanding feature that I personally love the most and can benefit most organizations if used in the correct manner. The feature of auto-healing using machine learning concepts, as it helps the automation scripts to run even if there is a big UI change in the product code. This tool doesn't require any tester or developer to know to code and can write scriptless code by simply fetching data based on the user's actions performed. Once the journey and plans are ready, it is really simple to execute them and trigger them in a timely fashion. It provide great visuals and monitors anomalies too! It keeps a track of network spikes and tracks performance of the platform. It has the functionality to trigger mails to concerned people via Slack and mail integrations. Any bugs encountered can be easily handled and can be synced with tools like Bamboo, JIRA, Jenkins, etc. I would personally recommend people to use this as it is THE CUTTING EDGE TOOL for future generations. I signed up for the product and got an instant demo from Preston, a test automation specialist at mabl, who did a wonderful job!

Cons

No cons presently, just loving the tool. I would really prefer if the tool was free of cost (open source) like Selenium and other automation tools. Life would be in our pockets and we would be called the AUTOMATION BOSSES of mabl using Machine learning.

Review Source

Ryan R.  
Director Of Software Development  
Information Services  
Used the software for: Less than 6 months

### "Exactly what my company was looking for - but have a dev help set up tests"

May 3, 2018

5.0

We do frequent deployments of our web software, and this \*finally\* lets us build a library of regression tests in a user-friendly fashion... without relying on home-grown Selenium/Behat/Mink nightmares.

Pros

I love the ability to capture journeys with the Trainer... it's a brilliant tool that makes setup incredibly fast. Also love the automatic regression testing, though that's created some "false alarms" for us in the past.

Cons

1) It still requires a bit of web engineering background to set up \*proper\* tests. A tech-minded product manager may be able to create some basic "is the site up"-type tests, but nothing involving variables, authentication, etc. 2) Unless I'm missing something, variables don't seem to persist across journeys... which would be very useful. We create users on one web application, and then process them in another - so it'd be good to "follow" them through the entire workflow.

Review Source

masha M.  
Software QA Lead  
  
Used the software for: Less than 6 months

### "Smart automated testing "

May 3, 2018

5.0

mabls daily execution of tests and use of machine learning have helped me better understand which tests are most helpful in assessing the usability of my company's web-based software products.

Pros

Insights are given on each test that is ran, the UI is nice on the eyes and easy to navigate. Getting up and running tests on mabl is painless and quick. The customization of tests and trainer is fairly easy to use. Test metrics are reported in a beautiful layout, and issues are easy to spot.

Cons

Like any automation software, once you start building out a test plan in their system, you become locked in and dependent on them for running tests. But the time that it saves compared to building up an automation suite from scratch using open source software might be worth the price.

Review Source

Robert A.  
Project Manager  
  
Used the software for: 6-12 months

### "Affordable way to run automated testing and validations"

May 3, 2018

5.0

Reduction in manual testing of functionality.

Pros

Very easy to setup and use; Management and reporting of tests are very intuitive. The system allows for easy alterations to existing tests and branching.

Cons

Does not work on all browsers and multiple view ports. The price is increasing in May, but it is still very affordable

Review Source

Robert W.  
Production Assistant  
  
Used the software for: 6-12 months

### "Real-time software for administering automated tests "

June 8, 2018

5.0

Enables interviews to be conducted accurately and hire the right employees

Pros

There is training that is provided to enable the new user learn more about the product The customer service is excellent

Cons

The user interface needs to be updated and i hope the next versions of the software will accommodate that concern

Review Source

Uri K.  
VP Engineering  
Financial Services  
Used the software for:

### "Could not get it to work"

May 3, 2018

1.0

None

Pros

What it tries to accomplish is wonderful, and the ease of use could potentially save my QA team a lot of time.

Cons

First it broke when I tried to edit a journey (500 message). Then it worked but moving steps around was impossible and it never added new steps in the right place. Finally, I ran a test and it could not find the field in my webpage.

Review Source

Heather R.  
Product Analysis Manager  
  
Used the software for: Less than 6 months

### "Mabl gives us insights on our clients' websites. Very helpful!"

May 4, 2018

4.0

Pros

I like that mabl can adapt to changes in content, both letting me know "Hey - this part of the page has changed" and "But I think I adjusted your test correctly - could you check?"

Cons

I'd like more flexibility in scripting tests, in particular, the ability to edit them from the keyboard. But I know she's in early days, and there's a roadmap.

Review Source

ybG

yogendra babu G.  
Test Lead  
  
Used the software for:

### "It is a fabulous automation tool which helps testing ease"

May 4, 2018

4.0

Pros

Easily configurable. Friendly User Interface. Auto test case generation. Test execution scheduling which is hectic job in other automation tools.

Cons

Enabling local testing helps lot more partners to join. Better Test data management will help run the data driven tests

Review Source

kR

kannaki R.  
QA manager  
Health, Wellness and Fitness  
Used the software for:

### "mabl is easy to use for website testing and interface is very good"

May 3, 2018

4.0

able to record the website and check for the images or broken links.

Pros

1.Easy to use , not much complicated workflow. 2.Recording is easy and the errors are highlighted well to followup. 3.help document is thorough

Cons

1.Tool is slow to load the scripts 2.Failed cases not explaining exactly why it fails 3.Unable to inter-grate with testcases

Review Source

JH

James H.  
Engineering Manager  
  
Used the software for: Less than 6 months

### "Easy to set up, the recorder is great"

May 3, 2018

4.0

Pros

Being able to record your actions and then have it learn from those is great. It was easy to have the jobs run on a schedule or on a build

Cons

Little iffy on the pricing compared to a lot of open source software in this space plus your choice of CI tool. I think if they can make it easy to apply to complicated products and tie into a larger codebase it could be really interesting

Review Source

JH

Joshua H.  
QA Automation Engineer  
Computer Software  
Used the software for: Less than 6 months

### "MABL the low code/codeless tool"

May 26, 2022

4.0

Pros

It is easy to use and does not require much programming knowledge to start writing test scripts

Cons

We faced troubles with flakey tests and implemented hard waits for the application to finish with queries to backend. However, that is not the best solution and can cause unnecessary added execution time to the tests.

Review Source

mP

melissa P.  
QA engineer  
  
Used the software for:

### "I wish our office used mabl. It is a great tool for QA!"

May 3, 2018

5.0

Pros

I love the configurability and reuse possibilities. So many possibilities to improve efficiency and productivity for QA. it's a great product!

Cons

my office doesn't have it, unfortunately! I really wish I could get a solo license but we have to get it approved.

Review Source

PO

Patrick O.  
Scrum Master  
  
Used the software for: 6-12 months

### "Really enjoy using MABL"

May 3, 2018

5.0

Pros

mabl allows us to automate a lot of our testing saving time and money. The paths are easy to create.

Cons

It can be dificult to manage noisy mabl notifications. It did take some work to get the system to notify only on what is important to team.

Review Source

VR

Verified Reviewer  
QA Analyst  
  
Used the software for: Less than 6 months

### "Seems to have good potential but the User Experience is a bit confusing to use"

May 4, 2018

3.0

Pros

Automated scheduling of test executions, which helps me check regularly which links are broken on the site in a handy email sent out to me.

Cons

The complexity surrounding the usability of the software, this could be improved with an improved UI

Review Source

AK

Alexander K.  
Lead QA Engineer  
Computer Software  
Used the software for:

### "It is very useful to get done the job faster"

May 3, 2018

4.0

Pros

There are many features, I think even not technical person can start creating testing project. There is also room to grow.

Cons

There workflow was not obvious for the first time user. Need some time and efforts to make the test working

Review Source

LC

Linkesh C.  
Senior QA Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Overall experience is Good. "

May 4, 2018

3.0

Knowledge and understanding basics of machine learning technology.

Pros

It is very easy to learn and use. It covers most of the requirement of Quality Assurance team. And Very nice report generation structure.

Cons

Test Execution Time is more and painful, Comparing to selenium or cucumber scripts execution. Training Videos on how to use all the features should have added more value

Review Source

GN

George N.  
Enterprise Architect  
Farming  
Used the software for: Less than 6 months

### "Simple, Easy and Futuristic"

May 3, 2018

4.0

Pros

UI testing is tedious, the ability to use AI to learn and develop different scenarios based on the user journey is AMAZING

Cons

Since AI is still in its infancy with regards to automated testing, it might take more time for QA developers to build trust and embrace the product.

Review Source

BK

Bhavin K.  
Project Manager  
  
Used the software for: Less than 6 months

### "Good software for web based applications that can be accessed over internet"

May 4, 2018

4.0

Pros

Good software for web based applications that can be accessed over internet. Web crawling facility is excellent.

Cons

Can only be used for web based applications. Still needs to be enhanced for backend applications like DB, Unix/Linux

Review Source

MF

Mark F.  
Software Test Engineer  
  
Used the software for: Less than 6 months

### "Simple and helpful"

May 3, 2018

4.0

Pros

It sets up monitoring and alerting for your pages and web apps all with very little effort on your part.

Cons

At the core it still seems to rely on XPath, CSS Selectors, and other traditional Selenium locators. I would much rather see a product that relies on visual text, widgets, images, styles, etc. (e.g. through an accessibility tree) so that the automation locates things on a page now like a real user does.

Review Source

SG

Shannon G.  
Service Analyst II  
Renewables & Environment  
Used the software for: 6-12 months

### "Use mabl! You won't regret it!"

October 16, 2024

5.0

I could not possibly be happier with the company and software alike. The support we have received from both the tech support and customer reps has been absolutely top-notch!

Pros

I love the low code and ease of use when creating tests. With the addition of Generative AI, the ease of use is now even easier. Non-technical QA Testers will find mabl to be so beneficial. And technical QA Testers will also find mabl to be fun and easy to use.

Cons

The mabl trainer can be very resource intensive. If the user's computer has low RAM, mabl may not run very well on their computer.

Review Source

VR

Verified Reviewer  
QE Manager  
Computer Software  
Used the software for: 1-2 years

### "Simple, yet powerful"

August 2, 2019

4.0

Previously, with our selenium-based framework tests would take too long to write and maintain, which made it impossible to develop new e2e tests within sprints for the new features we were developing. With Mabl, we can quickly write tests so that we have UI automation coverage within the same sprint for new features.

Pros

Mabl has become the go-to for our e2e testing needs. Creation and maintenance of tests has become a breeze. Test failure investigation is quicker than before with detailed screenshots and HAR captures.

Cons

Mabl is not always able to handle tricker elements in our UI, which requires us to write custom JS steps or reach to to their support. Also, run-time of our tests is slower than our previous selenium-based tests.

Review Source

VR

Verified Reviewer  
Sr QA Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Useful test automation tool for monitoring website performance and checking broken links"

May 3, 2018

4.0

Learned about a new and easy to use web monitoring tool which provides easy access to UI tests with with little setup time, but provides long term reporting on issues with an app.

Pros

Mabl provides a very straightforward user interface to set up an automated test which can perform smoke tests like checking all of the links on a page and report back all of the broken links. The learning curve is very small, so you can set up a new test in production in less than 10 minutes having never used the app before. It will send out a report by e-mail at your preferred interval with the test execution status, time, run time, pages checked, links checked and broken links.

Cons

It is quite bare bones as it is, if you already have complex API tests in Postman, Selenium IDE and Java/C# tests Jenkins, then Using Mabl in addition to these would really be nothing more than a novelty. Because your current unit tests and CI smoke tests probably provide ample code coverage. I would imagine the value from the mabl tests are aimed at a novice user with zero development background who needs basic website monitoring. Because you could probably get this data and more details on page exceptions from a tool like Datadog, Bugsnag or Kibana or Kubernetes. I would imagine that future iterations of the product will probably be more feature rich in these areas.

Review Source

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