# QuickBooks Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QuickBooks Enterprise the right Enterprise Resource Planning solution for you? Explore 20637 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews --- QuickBooks Enterprise 4.5 (20637) [View alternatives](https://www.capterra.com/p/174984/QuickBooks-Enterprise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of QuickBooks Enterprise Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews Guided and accessible setup process 89% positive reviews out of 2893 Most reviewers find setup straightforward, with abundant tutorials, wizards, and community resources making onboarding and customization manageable for all experience levels. Slow and inconsistent customer service 48% negative reviews out of 2703 Some users report customer support is difficult to reach, slow to respond, and often unable to resolve issues, leading to frustration and delays. Sarah F Office Manager, 11 - 50 employees. "Trying to get a hold of customer service can be difficult. When doung the annual update often you get locked out and need their support." Robust expense management features 92% positive reviews out of 1383 Most users report expense tracking enables them to monitor spending, categorize transactions, and automate mileage and receipt management, improving financial oversight. Nathan H Chiropractor, 11 - 50 employees. "Great for tracking expenses and overall bookkeeping with an easy to use interface." Frequent technical glitches and crashes 76% negative reviews out of 2053 Most users report bugs and issues cause crashes, data loss, and workflow interruptions, requiring time-consuming troubleshooting and often unresolved by support. Cliff C Director, 2 - 10 employees. "It does crash about 3-4 times a year for me and frequency has never really gotten better." Comprehensive business organization tools 94% positive reviews out of 485 Most reviewers describe organization as a major benefit, allowing them to centralize records, manage documents, and streamline workflows for various business types and sizes. Andrew M Foreman, 51 - 200 employees. "Helps keep everything organized and in our hectic office every little bit helps." Disruptive and costly update process 56% negative reviews out of 783 Some reviewers describe updates and upgrades as frequent, expensive, and disruptive, often introducing new problems, forcing upgrades, and complicating compatibility. Brad S Project Manager, 2 - 10 employees. "Just a pet peeve as an admin, sometimes updates can be a little quirky and require all users to be updated at once." ## Showing most helpful reviews Showing 1-25 of 20637 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stacy M. Accountant Construction Used the software for: 2+ years ### "Great Accounting Software" August 10, 2025 5.0 One of my best accounting software I have used being very user-friendly. Technical support was also solid ... once you got to the correct department. Pros I liked the fact that it just worked without bugs. That said, it is on the user to ensure it is set up correctly and that all the features are taken advantage of for the best user experience. Cons It is pricey for the accounting software and there is an additional substantial charge for the payroll module. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing QuickBooks Enterprise QuickBooks Online is extremely restrictive and limited compared to the features of QuickBooks Enterprise. Review Source RR Rebecca R. Production manager Construction Used the software for: 1-2 years ### "Quickbooks enterprise " April 23, 2026 4.0 Overall, my experience has been positive. The system is powerful and capable of handling complex business needs, especially when it comes to reporting, inventory management, and financial tracking. Once you understand how everything works, it becomes a very dependable tool for managing day-to-day operations. That said, it does come with a learning curve, and some processes can feel more complicated than necessary. There are occasional performance slowdowns, especially with large data files, but the depth of features generally outweighs those frustrations. In the end, it’s a strong, comprehensive solution that supports growth and provides detailed financial visibility, even if it takes some time to fully master. Pros What I like most about QuickBooks Enterprise is its ability to handle complex accounting needs while still being user-friendly. It offers powerful reporting tools that give detailed insight into financial performance, inventory, and job costing, which makes managing the business much more efficient. I especially appreciate the advanced inventory features and the ability to customize reports to fit our specific needs. The system is robust enough to support growth, yet organized in a way that keeps daily tasks manageable. Overall, QuickBooks Enterprise provides the depth and flexibility needed for larger operations without feeling overwhelming. Cons While QuickBooks Enterprise is a powerful system, what I like least is that it can feel overly complex at times. Some features require multiple steps to complete simple tasks, and new users may face a steep learning curve. The interface can also feel dated compared to newer accounting platforms. I’ve also found that performance can slow down when working with large company files, which can be frustrating during busy times. Additionally, certain customizations and advanced features may require extra setup or added costs. Overall, it’s a strong accounting solution, but it can be more complicated and resource-heavy than necessary for everyday use. Review Source MO Marcela O. Owner Education Management Used the software for: 2+ years ### "Easy to use and see your finances" April 25, 2026 3.0 I like the platform overall; it's very helpful for our business (we use an accountant, though), but I can go and see the reports, and it's easy to use. Pros It's easy to use a platform; for a good amount of money, we can have all my business finances in one place. Cons The customer service for the line of credit doesn't have a chat; they don't answer the phone calls, and it's been very difficult to reach them now that we have this service. Review Source Jen H. CEO Media Production Used the software for: 1-2 years ### "Serious Software for Serious Business" February 12, 2026 4.0 If you’ve outgrown beginner software, this makes sense. If you haven’t, it’s overkill. It’s not cute. It’s not trendy. For serious business, it's got everything in one place, and once learned it's a timesaver. Pros It’s strong. If you’re running a real business with layers, inventory, reports, multiple users — it can handle it. The reporting is solid and you can actually see what’s happening inside your company. Once it’s set up correctly, it does the job without drama. Cons It’s expensive. And it’s not intuitive at first. You don’t “casually” use Enterprise — you commit to it. And we were billed for a product we didn't purchase and had to deal with that. Review Source RS Radha S. Legal Assistant Legal Services Used the software for: 6-12 months ### "Powerful, Scalable Accounting with a Steep Learning Curve" April 16, 2026 5.0 Overall, my experience with QuickBooks Enterprise was powerful and capable, but demanding. It’s a highly robust accounting system that handles complex financial needs well, particularly for larger or growing organizations with advanced reporting, inventory, and multi‑user requirements. Once set up properly, it provides deep visibility into business data and supports detailed analysis and control. That said, the experience comes with trade‑offs. The platform can feel heavy and complex, especially for new users or teams without dedicated accounting or IT support. Managing updates, performance, and user permissions requires more time and attention than simpler or cloud‑first solutions. The higher cost also makes it essential to fully utilize its features to justify the investment. In summary, QuickBooks Enterprise delivers a strong, enterprise‑level accounting experience that is best suited for businesses that truly need its depth and scalability. It’s highly effective when matched to the right use case, but may feel excessive or burdensome for smaller or less complex operations. Pros What I liked most about QuickBooks Enterprise was its powerful functionality combined with strong scalability for larger or more complex businesses. Cons What I liked least about QuickBooks Enterprise was its cost and complexity, especially for smaller teams or users without advanced accounting experience. A few key drawbacks stood out: High price point – The subscription cost is significantly higher than other QuickBooks versions, and the price increases with additional users, which can be challenging for budget‑conscious businesses. Steeper learning curve – With its advanced features and options, Enterprise can feel overwhelming. New users often need training to use it effectively. System and maintenance demands – The desktop‑based setup requires stronger hardware, regular updates, and ongoing IT support, especially in multi‑user environments. Limited modern cloud flexibility – Compared to fully cloud‑based accounting platforms, remote access and collaboration can feel less seamless. Overkill for simpler needs – Many businesses won’t use the full range of features, making it feel more complex (and expensive) than necessary. Overall, while QuickBooks Enterprise is powerful, it can feel heavy, costly, and more demanding to manage, particularly if your business doesn’t need its full enterprise‑level capabilities. Review Source JH John H. Controller Paper & Forest Products Used the software for: 2+ years ### "Great program but a bit expensive" April 7, 2026 4.0 I've been using Enterprise, various versions, for about 15 years. Ease of use. The ability to have more than one report open at a time is great for my use. I can see changes without having to close one report to look at another. Pros Great desktop program. If you've been using QuickBooks for any length of time, the transition to Enterprise is very smooth. The added features make Enterprise worthwhile. Cons Quite honestly, not being able to actually purchase the program and use it for a couple of years before updating and needing to subscribe to a monthly cost is a negative. I think the monthly cost is a bit expensive. Review Source AM Antoine M. Customer Advisor Banking Used the software for: 1-2 years ### "Strong SME finance platform with solid controls, but aging interface" April 30, 2026 4.0 Pros What I liked most about QuickBooks Enterprise is the balance between robust accounting capabilities and practical day-to-day usability. In practice, it helps centralize accounting, receivables, payables, payroll inputs, and inventory in one environment. For example, finance teams gain faster month-end visibility and stronger operational control than with fragmented systems. Cons What I liked least about QuickBooks Enterprise is that it can feel dated compared with newer cloud-native platforms. Some customization, remote access, or integrations may require extra setup. It is powerful, but not always the most modern user experience. Review Source AR Aligra R. Accounting and Payroll Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Love efficiency and management with ease... go to quickbooks enterprise!" April 9, 2026 5.0 Love it! Will always be a user. Even started using it in another business we have. When using it I feel more productive and have a stronger pulse on the business activities Pros The ability to fully run our business without extra systems needed. Our cpa loves that we use it as well. Very efficient with Invoice Management, and full Transaction Management- from start to finish. Cons All the AI pop ups and trying to do more than I need. Wish there was a few more options with reconciliations and undoing them in mass not one by one. Review Source DK Donna K. Physical Therapist, Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Quickbooks Enterprise to the Rescue" March 27, 2026 5.0 Overall, I am very happy with managing invoicing and customers through QuickBooks Enterprise. I am able to create, send, and follow up on balances with customers in one place and quickly. Allocating funds and keeping track of the available budget is also easy with updated accounts. Pros Easy to use as a platform to communicate with my accounting team for bookkeeping and questions. Lots of value for the price because it includes invoicing, receiving payments, and tracking balances. Customer support is excellent and responds quickly. Have been using it for over 3 years with minimal bugs - mostly poor connection with external linked accounts. Really helps my invoice management. Cons Categories are not the most intuitive, especially if subcategories are hidden or foreign to someone not experienced in payroll / finances. Review Source CC Carolyn C. Assistant Automotive Used the software for: 2+ years ### "Dependable financial system " April 25, 2026 5.0 Dependable backup and system history for pulling up any past business transactions. Quick customer servicing and payments. Pros This is one of the most user friendly systems I have ever used. It's quick and easy to make templates for customer invoicing even for beginners. Also great for tracking sales. Making end of year taxes quick and painless Cons No negative comments or feedback. This system made my life so much simpler. Cheaper than an accountant. Review Source JD Jay D. President Civil Engineering Used the software for: 2+ years ### "Other options out there" October 21, 2025 2.0 I used it for many years. The cost of maintaining support after a number of years is a huge negative as was trying to re-up and get it turned back on. Pros There is a lot of support via YouTube videos. It is clear there are many more seats of QuickBooks that with any other competitor. There is a lot of familiarity with QuickBooks within the CPA and banking community. Cons Too early of a cutoff with support after purchasing a very expensive software package for small business. The push later to go to the online version is an extreme negative as well. It is clear the QuickBooks management it pushing that narrative. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing QuickBooks Enterprise QuickBooks was used by my accounting firm and I got training on it through a SCORE mentor. Review Source BH Brooke H. Dispatcher Transportation/Trucking/Railroad Used the software for: 2+ years ### "Necessary tool for every business" November 25, 2025 3.0 Product itself is great. The changes to naming and set up recently make more sense then in the past. Bad expierences with foreign customer support. Would pay more for subscriptions if it guarenteed support persons in US who were knowledgeable Pros It's a well known product that all accountants are familiar with. The ability to import and sync records to other systems is valuble for time savings. Cons Customer support in foreign countries is very difficult when trying to explain and/or figure out issues and there are understanding barriers. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) became large enough needed a more secure solution Review Source DS David S. President Consumer Goods Used the software for: 2+ years ### "Solid Accounting " January 11, 2026 5.0 My overall experience is still awesome. I like that they wokr to update features and improve workflows. Pros I still like the power and ease of use of Quickbooks Enterpise. I have it set up for remote use through Right Networks. Cons I still do not like how many ads Quickbooks puts into the user interface. The occassional feature update is fine but trying to get me to purchase more is annoying. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Enterprise The cost of Netsuite was substantially more than QBE Review Source RH Raylon H. President - Business Development Consumer Goods Used the software for: 2+ years ### "QuickBooks Enterprise - The Software you can count on!" July 10, 2025 5.0 QuickBooks Enterprise has been a wonder for our company! It's easy of use is what is certainly most attractive, as well as its scalability Pros QuickBooks Enterprise is a must have for any business of any size! We are able to track and account for multiple office, across the country, and hire personnel with minimal to no experience to manage the books! Cons QuickBooks Enterprise has very few cons, I believe what I dislike the most is the fact it is not its own separate app just yet. Alternatives considered [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Reason for choosing QuickBooks Enterprise ADP does not meet half of the requirements we were looking for in a software Review Source Adrianna J. Accounts Retail Used the software for: 1-2 years ### "Efficiency Game Changer! " November 10, 2025 5.0 If you're a product-based business with rapid growth, QuickBooks Enterprise is a great investment. It’s an ll-in-one solution that integrates with your company’s accounting. It’s scalable and genuinely makes complex inventory management manageable. The initial setup does take some effort. But the control and efficiency you gain once thats done are absolutely worth it. I couldn't even imagine handling high-volume and complex inventory without it. Pros The level of detail you get is its strongest suit. The Bin Location Tracking is one of the best features giving the ability to know exactly which shelf an item is on drastically cuts down picking time. Serial and Lot Number Tracking is invaluable in my opinion. It gives you the ability to instantly see who bought what. The Barcode scanner is also an amazing feature. It’s fast, accurate, and saves hours of manual data entry. I also love having a single fulfillment dashboard screen that displays every order in its current stage—from "ready to pick" to "shipped." It makes managing the entire shipping pipeline a breeze. Another reason i love quickbooks enterprise is the ability to factor in shipping fees, duties, and insurance into the actual cost of a product. Ensuring profit margins are accurate to a T no guesswork. Pulling up detailed "Inventory Valuation Summaries" and customizing them to see exactly what are winners and what are taking up shelf space. Cons The per user pricing is quite expensive considering the upfront starting costs. The annual subscription cost is high it should be a one time purchase or reduced. The annual subscription cost has also increased significantly throughout the years . Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing QuickBooks Enterprise Integration capabilities and multiple tools Review Source VR Verified Reviewer Owner Accounting Used the software for: 2+ years ### "Excellent accounting software but not cheap" September 20, 2018 4.0 I raise repeating sales invoices to my clients and when the payment comes in through the bank, I match the payments to the sales invoice making my bookkeeping logical and easy. When I spend money, I tell QB in plain English what it was for and QB posts it into my accounts. Easy and efficient. Pros Quickbooks is relatively easy to use if you are even a little computer or finance literate. It makes bookkeeping very easy by pulling in your bank transactions and allowing you to match these to sales and purchase invoices that you have created. It allows you to create and send very professional looking sales invoices to customers. There are a whole heap of features that you may never use. Cons Maybe a little too many features for the average or more basic users. This can leave new users feeling a little overwhelmed. There are several banks that don't yet link in (Tide, Starling etc). It's not cheap and it's forever on promotion (like Stella), customers see through this. Review Source Response from Intuit September 21, 2018 Thanks for taking the time to write this thorough review. Managing a business can be quite busy, even without the accounting aspect involved. That's why our goal is to streamline invoicing, bookkeeping, and other daily tasks by means of our software. It's awesome to hear that QuickBooks has made these tasks easier and more efficient for you. Another one of our top priorities is to provide you with various software options to choose from. That way, we can ensure that you're using a QuickBooks product that meets your business' needs feature-wise and price-wise. This guide, which compares the prices and features of each version of our software, will come in handy if you decide to switch to a lower-priced version in the future: https://quickbooks.intuit.com/products/ If you're currently using QB Online, there's also a process built into the program that makes downgrading fast and easy: https://community.intuit.com/articles/1609737 Cheers! -Kristian, The QuickBooks Team CK Cami K. Accounts payable and receivable Retail Used the software for: 1-2 years ### "Quickbooks for the win. " January 18, 2026 5.0 Overall, I like using QB. I think it is a little pricey though. I wish it had a retail feature so I didn’t have to work with 2 different accounts. Pros Clean look, updated look, the ease of use, the warnings that pop up in case you were trying to sell more than available. Cons I am trying to think about something I didn’t like. Maybe all the pop ups for checking spelling? But then you can change that in the settings. So, when I find something I don’t like, I’ll let you know. Oh I know, maybe all the constant updates. Review Source SG Sarah G. Owner Marketing and Advertising Used the software for: 2+ years ### "Quickbooks is easy for my small business" February 19, 2026 5.0 QuickBooks is pretty intuitive as far as bookkeeping. Many of the things are automated and I don't think you need accounting experience to do it yourself. Pros I like how it syncs with my business checking and credit cards and automatically uploads all of my transactions. Additionally it tracks all of my vendors so its very simply to create and send 1099s at the end of the year. Cons Sometimes it labels certain purchases as the wrong thing and I have to manually login and make sure every transaction is labeled correctly. Review Source JM James M. Controller Hospitality Used the software for: 2+ years ### "Still the best accounting software" March 27, 2025 5.0 It's still the best and most used accounting software for small to medium sized businesses out there. The design, engineering, and functionality can't be beat. Pros QuickBooks Desktop Enterprise offers a significant performance advantage over QuickBooks Online. Its speed and efficiency are critical to my workflow. I have relied on QuickBooks Desktop since the 1990s and it has consistently met my business needs. The comprehensive functionality of QuickBooks Desktop Enterprise supports essential accounting processes, including payroll management, credit card processing, bank transaction downloads, multi-company file management, employee access to pay stubs and W-2s, budgeting, forecasting, and payroll tax payments. The ability to simultaneously manage multiple company files is particularly valuable, and I would welcome future enhancements that increase this capacity. The current disparity in processing time between QuickBooks Desktop Enterprise and QuickBooks Online is substantial; tasks completed in one hour within the desktop environment require approximately four hours in the online version. A mandated transition to QuickBooks Online would severely impact my productivity and potentially necessitate a reevaluation of my career path. In summary, QuickBooks Desktop Enterprise remains a superior solution for my accounting needs. Its robust feature set and performance are unmatched, and any transition to a less efficient platform would be detrimental." Cons QuickBooks Desktop Enterprise exhibits a persistent limitation when processing bulk form transmissions. Specifically, the system consistently generates errors when attempting to send more than 120 forms concurrently. For organizations with high-volume invoicing, such as ours, this translates to a significant operational inefficiency. For example, processing 400 invoices necessitates sending the initial 125, followed by manually queuing the remaining 275 invoices via the 'Send Later' function. This requires 275 individual mouse clicks, representing a substantial time investment. This issue has persisted for an extended period, spanning approximately two decades, without resolution. Furthermore, the current pricing structure of QuickBooks Desktop Enterprise presents a substantial financial burden. The discontinuation of QuickBooks Pro, previously available at a more accessible price point (approximately $199), and the mandatory adoption of the Enterprise subscription model have resulted in a significant cost increase. In 2024, our five-user license cost $4,579. Transitioning to a single-user license in 2025 resulted in a cost of $1,711. Compounding this, the shift from perpetual licenses to annual subscriptions has drastically increased the total cost of ownership. A software investment that previously yielded a multi-year lifespan now necessitates annual renewals, effectively increasing the five-year expenditure from the original $1,700 to $8,500. This pricing model represents a considerable financial commitment and warrants reevaluation. Review Source VR Verified Reviewer Owner Airlines/Aviation Used the software for: 1-2 years ### "Simple and easy for small companies" November 28, 2025 4.0 Great and easy to use for our small companies. However, QuickBooks is not best suited for our larger companies due to high volume of data and the need for high quality reporting. Pros It’s easy to use and has the basic necessity features. It’s great for small companies who don’t have too much accounting data. Cons I would not suggest quickbooks for a large company. Hence the name, it’s “quick books”. It has basic accounting features but does not have very many reporting tools. More financial reports or analytics would be helpful. Review Source KZ Kimberly Z. Practice Administrator Medical Practice Used the software for: 2+ years ### "QuickBooks Review" November 11, 2025 5.0 Great product. Keeps great records, and I can run any type of report I want with any kinds of details I want. Pros User friendly. Been using it for years. Great product. Can run the exact report to include exactly what information I want. Cons Don't want to ever be forced to use it online and I feel it's coming. I am not current with the product as far as 2025 because they are forcing me to go online. Not going to happen. Review Source HW Hilda W. procurement assistant Renewables & Environment Used the software for: 6-12 months ### "Life saver" February 24, 2025 5.0 The software makes my job so much more streamlined and easier. The software has significantly enhanced the efficiency of my work processes, making my tasks more manageable. Pros Quick books enterprise has a strong feature set, scalability, and ability to accommodate small businesses with more complex financial needs Cons The price is quite reasonable, especially considering the value it offers compared to similar products. While the PC version has some issues, its affordability makes it an appealing choice. Review Source CJ Christo J. Auditor Accounting Used the software for: 1-2 years ### "Quick books Review" January 3, 2026 3.0 As a user the software is good but if they can focus on the cons that i have mentioned , they can become a great company in accounting industry. Pros As a quick books user for last 2 years, the thing i felt in it is that the ability to link bank accounts and it is more like a third party app friendly like paypal,so this will bring a special workflow in my job. The most likely thing in quick books is we can manage quick books using laptop , phone etc, so as i can work while Iam travelling. I thing this software is more like an accountant friendly software while comparing with other softwares. Cons The cons i felt that the quick book is like a subscription model and they increase the cost everytime , for users like as needed to pay a high cost for it. The customer support is also a weak point for the software, as when the the transactions increase the quick books software becomes so slow. Review Source CS Christie S. Meetings and Membership Manager Civic & Social Organization Used the software for: 6-12 months ### "QUICK to Book it" July 21, 2025 5.0 Over-all -My experience is very content. I think its a bit pricey because there is so many people who use QB. I love the invoice management though. Pros it's VERY USER FRIENDLY. I appreciate the ease of use. There is a lot of different ways to service our Assocation. From estimates to book keeping to invoicing and payroll one stop shop> Makes it very easy to communicate with our customers Cons Trying to get assistance with online support can be challenging in peak periods. This is frustration when you have a deadline. Review Source SB Syretha B. Firm Administrator Legal Services Used the software for: 2+ years ### "Firm Administrator" November 13, 2025 4.0 I find the software to be very user-friendly and intuitive. This helps to optimize my efficiency and reduce frustration. Pros The ease of navigation throughout the software improves my productivity. I don't have to spend too much time trying to figure things out. Cons The frequent login and verification requirements can be frustrating sometimes but I understand and appreciate the need for the added security. 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