# Page 4 | QuickBooks Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is QuickBooks Payroll the right Payroll solution for you? Explore 974 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174981/QuickBooks/reviews

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QuickBooks Payroll

4.5 (974)

[View alternatives](https://www.capterra.com/p/174981/QuickBooks/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of QuickBooks Payroll

## Showing most helpful reviews

Showing 76-100 of 974 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CO

Carson O.  
Warehouse Manager  
Entertainment  
Used the software for: 2+ years

### "No Complaints"

March 11, 2025

5.0

Pros

Makes it easy to understand the breakdown of what I get paid and what gets withheld

Cons

The system works great as the employee. No complaints

Review Source

TS

Taylor S.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 2+ years

### "QuickBooks Payroll "

April 8, 2025

4.0

It was a good experience. I like that there is automation.

Pros

It is very easy to use, and the automation of things helped a lot.

Cons

Sometimes, the workforce login for employees doesn't work.

Review Source

KC

Kristine C.  
Director  
Education Management  
Used the software for: 1-2 years

### "Quickbooks"

February 28, 2025

5.0

I had a really great experience using Quickbooks.

Pros

The easy to access and use the information you need.

Cons

The ease to helping with tax forms and payments

Review Source

ED

Erica D.  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Great automation, easy to use. "

April 13, 2025

5.0

Pros

It's easy to use and mostly runs on autopilot.

Cons

Payroll taxes don't happen automatically - admins have to go into QB to approve before sending.

Switched from

[ADP Workforce Now On the Go](https://www.capterra.com/p/231227/ADP-Workforce-Now-On-the-Go/)

ADP was a bit confusing to use and less automated.

Review Source

MG

Mike G.  
Principal  
Security and Investigations  
Used the software for: 1-2 years

### "QB payroll"

February 7, 2025

4.0

Good program. Makes it simple to do when I have a million other things to do

Pros

Easy to use. Simple to move through areas

Cons

Functionality when working with invoicing

Review Source

EB

Erinn B.  
Client Service Specialist II  
Accounting  
Used the software for: 1-2 years

### "Quickbooks Payroll is great!!"

August 26, 2024

4.0

My overall experience with QuickBooks Payroll is good. I like the reports they offer with the payroll and even printing checks is easy. They also have a time tracking feature which could make it easier to track hours.

Pros

What I like most about Quickbooks Payroll is that it is easy to setup employees and their Tax Withholdings. I also like the reports on qb payroll versus other payroll platforms. It also has the ability to pay federal, state, and local taxes. I also like being able to have the support team to chat with if there are ever any issues.

Cons

What I like least about quickbooks payroll is when you need to have two checks for one employee in the same period you have to run the payroll and then you can run another afterwards to do an extra check for the employee.

Review Source

YM

Yousaf M.  
Payroll coordinator  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Valuable addition to our company"

March 26, 2025

5.0

Pros

Easy to use payroll software. Managing and updating employee information is a breeze.

Cons

Hard to use the search function, can be improved

Review Source

SM

Shaun M.  
Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Def worth using"

December 9, 2024

5.0

Like it! Def would recommend as it pretty much becomes your payroll dept

Pros

Ease of access to everything, very well put together and accessible for training

Cons

Multiple logins needed should have more free access to add staff

Review Source

AB

Amber B.  
EXECUTIVE DIRECTOR  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Executive Director"

March 27, 2025

5.0

Quickbooks payroll has been very easy to navigate through and the help desk is always there if any questons arise

Pros

Contacting if any questions arise is very simple and easy

Cons

At time payroll is not set for the correct pay date and at times it is not a consecutive 14 days

Review Source

OS

Olugbemi S.  
coordinator  
Investment Management  
Used the software for: I used a free trial

### "QuickBooks Payroll: Streamlining Small Business Payroll and Tax Management"

July 15, 2024

5.0

My overall experience with QuickBooks Payroll has been positive. The seamless integration with QuickBooks Online, comprehensive tax compliance features, and user-friendly interface have made managing payroll and tax processes efficient. However, the additional cost for full-service payroll and the need to manually handle local tax filing could be less convenient for some users.

Pros

I found QuickBooks Payroll particularly impressive for its seamless integration with QuickBooks Online for accounting, comprehensive tax compliance features, and user-friendly interface for managing payroll and tax processes efficiently.

Cons

While QuickBooks Payroll offers comprehensive features, some users may find the additional cost for full-service payroll and the need to manually handle local tax filing to be less convenient.

Review Source

EC

Emily C.  
Marketing Director  
Consumer Services  
Used the software for: 1-2 years

### "Great option for pay roll automation for small businesses"

November 8, 2024

5.0

Overall, this is a great option for automating payroll, especially for small businesses

Pros

As a freelance worker, quickbooks has helped the small businesses I have worked with to automate my pay, and kept direct deposit quick

Cons

Some features are an upcharge to use, which is a little disappointing

Review Source

TA

Tanveer A.  
Software enginner  
Retail  
Used the software for: Less than 6 months

### "Best Payroll Utility"

November 2, 2024

5.0

My overall experience with QuickBooks Payroll has been positive. The software simplifies the complexities of payroll management and provides a comprehensive solution that minimizes errors and ensures compliance with tax regulations. The automation has improved the workflow, allowing me to focus on other business priorities. While there are areas for improvement, especially regarding cost and occasional service delays, it remains a reliable tool for payroll management.

Pros

QuickBooks Payroll is user-friendly and seamlessly integrates with QuickBooks accounting software, which makes managing payroll, taxes, and employee benefits much easier. The automated calculations and tax filing features are reliable and save a lot of time. The support for direct deposits is also a great advantage, making the payment process efficient for both employers and employees.

Cons

The cost can be a bit high for smaller businesses, especially if they need additional features or multi-state payroll support. Occasional updates or changes in tax regulations may require some manual adjustments, and the customer service response time can sometimes be slower than expected.

Review Source

EM

Ezra M.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "A good All in One Payroll Software "

August 28, 2024

5.0

This software saves me time and money getting the tedious job of payroll done and over with quickly and accurately.

Pros

I like the fact that Quickbooks Payroll allows a small buisness owner to keep track of hours worked, employee paychecks and billing all in one platform.

Cons

The pricing was a little higher than i would have liked but you get what you pay for and Quickbooks is the best ive ever used.

Switched from

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Square payroll was charging to much for the same payroll management and Square lied to me about their "free trial".

Review Source

TJ

Tyran J.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fantastic Payroll Software"

August 22, 2024

5.0

My overall experience with QuickBooks Payroll has been very positive. Paying my employees correctly and on-time with direct deposit has never been easier.

Pros

I love QuickBooks Payroll's ease of use in paying my employees and automatic tax calculations.

Cons

I don’t have any dislikes for QuickBooks Payroll.

Review Source

CD

Chelsea D.  
General Manager  
Oil & Energy  
Used the software for: 2+ years

### "Quickbooks Payroll"

November 13, 2024

5.0

Quickbooks Payroll is the best part of Quickbooks Online! We have no problems with it and it is very easy to use!

Pros

Quickbooks Payroll is simple and easy to use!

Cons

We have no complaints about Quickbooks Payroll!

Review Source

pW

peiji W.  
Owner  
Retail  
Used the software for: 1-2 years

### "QB Payroll Review"

March 20, 2025

4.0

We use it for the monthly payroll processing.

Pros

It syncs with the Quickbook online very well.

Cons

Sometimes the QBO time tracking does not flow correctly to payroll.

Review Source

DC

Donna C.  
Office Manager  
Retail  
Used the software for: 2+ years

### "QuickBooks Payroll - Luxury Payroll Option"

August 19, 2024

4.0

Easy to set up and use, it tracks time, taxes, and lets you prepare your forms to send to the tax agencies and to your employees in January

Pros

easily track expenses, and compute taxes

Cons

the cost is expensive, and has increased drastically over the past several years

Review Source

Logan M.  
Office Admin  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Quickbooks Paytoll"

August 15, 2024

4.0

Pretty good payroll processer. It has a lot of customizable options, and is fairly easy to set up and use. Some features are not the best working, and support can often be lacking.

Pros

Mostly easy to use, very customizable and has multiple options for pay types

Cons

Often base overtime pay on the prevailing wage rate instead of the regular OT rate. Sometimes can be "clunky" to enter information

Review Source

MW

Matt W.  
Operations Director  
Events Services  
Used the software for: 6-12 months

### "Quickbooks Payroll review"

April 19, 2025

4.0

Pros

The platform is easy to use, and easy enough to find the information that I need.

Cons

Whilst overall a good platform, it does not automatically communicate with staff about their payslips. It would be helpful to have the system automatically send payslips to staff in an ideal world.

Review Source

AC

Amy C.  
Project manage  
Publishing  
Used the software for: 1-2 years

### "Quickbooks payroll is simple to use and integrates with our books. "

November 1, 2024

5.0

I'm very pleased with QuickBooks payroll and how much time it saves our company. It completely integrated with our books so there is no special data entry for our financial statements.

Pros

Very simple to run payroll for salary and hourly.

Cons

Confirming that taxes and social security are filed/paid can be confusing because there are so many reports at various times. They are also shown for a short bit and then put into History. If you don't know to go look at History, you may think they weren't submitted.

Review Source

VR

Verified Reviewer  
Advisor  
Entertainment  
Used the software for: 6-12 months

### "Great payroll software for small to medium sized businesses "

September 28, 2024

4.0

Pros

Simplicity and easy to implement and use

Cons

Not suited for big businesses, only good for small to medium businesses

Review Source

JB

Jodi B.  
Controller  
Real Estate  
Used the software for: 2+ years

### "The Efficient, Easy & Quick Way to Pay Employees. "

August 21, 2024

5.0

I pay our employees biweekly using QuickBooks and it could not be any easier or any more efficient.

Pros

I find using QuickBooks Payroll to be a quick and easy way to pay our employees.

Cons

The only thing I dislike about QuickBooks Payroll is the inability to reverse a direct deposit once it's been processed.

Review Source

VR

Verified Reviewer  
Teacher  
Child Day Care Services  
Used the software for: 2+ years

### "Love Quickbooks!"

November 28, 2024

5.0

I love using quickbooks and how quickly pay is received

Pros

I love how easy it is to use and how quickly it processes.

Cons

I do not have any cons when using quickbooks.

Review Source

JJ

Jodi J.  
. Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "User Friendly and Familiar Format! "

October 17, 2024

5.0

This is very user friendly, easy to learn payroll software. Its well-worth a extra cost.

Pros

Familiar format, Interfaces with Quickbooks, Tiered Pricing

Cons

A bit pricier than other products and some aspect can be a tad confusing at first.

Alternatives considered

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)

Reason for choosing QuickBooks Payroll

Ease of interface with Quickbooks, and functionality.

Review Source

JH

Jamon H.  
Director  
Industrial Automation  
Used the software for: 2+ years

### "Adequate system for small business"

January 6, 2025

4.0

Pros

Quick learning curve allows basic payroll to be completed by a novice

Cons

Limitations for mid-size businesses render this product fit only for small business

Review Source

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