# QuickBooks Payroll Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of QuickBooks Payroll Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of QuickBooks Payroll Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/174981/QuickBooks --- # QuickBooks Payroll Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2025 Written byAmita Jain Amita Jain Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. [See bio & all articles](https://www.capterra.com/resources/author/ajain/) Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Amita Jain](https://www.capterra.com/resources/author/ajain/) Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Payroll QuickBooks Payroll Overview: ### Key takeaways Insights from verified Capterra reviews QuickBooks Payroll automates payroll runs, manages tax filings, and delivers direct deposits with minimal manual effort. Most reviewers are small businesses using it weekly, citing strong integration with QuickBooks Online and time-tracking tools. Payroll management and tax compliance are consistently rated as top features. Recent updates, such as direct deposit reversal and consolidated reporting, improved control and reduced friction across pay cycles. ### Our verdict QuickBooks Payroll fits teams automating recurring payroll tasks and stay tax-compliant. Its integration with QuickBooks Online and time-tracking tools boosts operational efficiency. Features like direct deposit reversal and cost allocation offer added control for growing teams. Top alternative Featured Overall rating Based on 981 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive payroll interface Comprehensive accounting integrations Persistent technical problems High and rising costs Starting price $3.5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Payroll?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=QuickBooks Payroll) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Payroll 4.5 (981) VS. [4.9 (4,268)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $3.5 Flat Rate, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (958) Ease Of Use 4.8 (4,268) Value For Money 4.3 (811) Value For Money 4.7 (3,919) Customer Service 4.2 (812) Customer Service 4.7 (4,021) ## QuickBooks Payroll alternatives QuickBooks Payroll supports automated tax filing, direct deposit, and payroll reporting for small businesses. But if you need flexible HR features, deeper reporting customization, or stronger support, other payroll tools may better fit your operational needs. Highest Rated [4.9 (4,676)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,830)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,197)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174981/QuickBooks/alternatives/) ## Who uses QuickBooks Payroll? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive payroll interface 86% positive reviews out of 315 Most reviewers find ease of use enhances productivity, offering clear navigation, automation, and efficient task management. Sue H Practice Administrator, 11 - 50 employees. "Changes they have made have increased the usability of the program and the interfaces with my timeclock has made it so much better." Persistent technical problems 65% negative reviews out of 109 Most users report recurring glitches, slow performance, syncing errors, and difficulty resolving mistakes or system crashes. Comprehensive accounting integrations 90% positive reviews out of 58 Most reviewers describe integrations as seamless, streamlining payroll, bookkeeping, and tax management across multiple platforms. High and rising costs 58% negative reviews out of 95 Some reviewers describe pricing as expensive, with frequent increases and extra fees, making affordability challenging for small businesses. Raegan D Owner, Accountant, 2 - 10 employees. "For my client's with a large headcount, it makes it too expensive to use QuickBooks Payroll." Accessible learning resources 86% positive reviews out of 43 Most reviewers indicate training materials and tutorials simplify onboarding, making the software approachable for beginners and self-learners. Frustrating phone support experience 75% negative reviews out of 44 Most reviewers indicate phone support involves long wait times, repeated calls, limited resolution, and inconsistent communication. ## QuickBooks Payroll's interface The interface is beginner-friendly and visually straightforward, with intuitive setup flows for payroll and tax tasks. However, users report friction when navigating between pay periods or correcting entries, and some find the reporting layout initially confusing. 1+ Amita Jain QuickBooks Payroll’s interface helps small teams get started quickly. But reviewers often mention needing to re-enter or backtrack when adjusting pay periods or fixing errors. This can slow down workflows, especially during busy payroll runs or when handling exceptions. Ease of Use 4.4 (958) 4.4 Based on 958 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Amita Jain QuickBooks Payroll’s top-rated features simplify payroll execution, automate tax handling, and reduce reporting friction. Reviewers consistently point to time saved and fewer errors when recurring payroll tasks. Features 4.5 (958) 4.5 Based on 958 reviews The QuickBooks Payroll features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years. Payroll management 4.3 (194) 194 reviewers rated this feature Supports accurate payroll runs with customizable schedules, project-based tracking, and integration with QuickBooks Time. Reviewers say it reduces errors and saves time across W-2 and contractor payments. Tax compliance 4.2 (169) 169 reviewers rated this feature Automates federal and state tax filing with built-in updates and deadline alerts. Reviewers highlight reduced manual work and easier collaboration with accountants during year-end filings. Tax calculation 4.1 (47) 47 reviewers rated this feature Handles deductions and updates tax tables automatically, minimizing errors for teams unfamiliar with tax rules. Reviewers say it simplifies payroll runs and improves compliance.4.1 Direct deposit 4.0 (154) 154 reviewers rated this feature Enables same-day or next-day payments with easy setup and integration into onboarding workflows. Reviewers mention time savings and reduced reliance on paper checks. Payroll reporting 3.9 (152) 152 reviewers rated this feature Offers customizable reports for compliance, certified payroll, and financial analysis. Reviewers value export options and integration with QuickBooks Online, though some mention initial navigation challenges. W-2 preparation 3.9 (146) 146 reviewers rated this feature Automates W-2 generation, printing, and electronic delivery. Reviewers say it saves time and reduces reliance on external accountants, with online access for employees via Workforce. Same-day direct deposit 0 reviewers rated this feature Allows businesses to process payroll and deliver funds to employees on the same day. 24/7 expert product support 0 reviewers rated this feature Provides round-the-clock access to product specialists for troubleshooting and guidance. Track time and project 0 reviewers rated this feature Enables businesses to monitor employee hours and link them to specific projects. This helps improve job costing accuracy and manage labor budgets. HR support center 0 reviewers rated this feature Offers access to HR templates, compliance resources, and policy guides. This feature helps businesses stay aligned with labor regulations and build internal HR processes without needing a dedicated HR team. Expert review 0 reviewers rated this feature Includes a one-time setup review by a payroll specialist to ensure accuracy and compliance. Tax penalty protection 0 reviewers rated this feature Covers penalties and interest if QuickBooks Payroll makes a payroll tax error, provided users meet filing requirements. This adds a layer of financial protection and peace of mind for businesses. Reverse direct deposit 0 reviewers rated this feature Lets users cancel a direct deposit within five days of payday directly in QuickBooks Payroll. Simplifies error correction and avoids manual bank requests. Consolidated payroll reports 0 reviewers rated this feature Allows users to bundle multiple payroll reports into a single Excel file across different pay runs. This improves visibility and simplifies reporting for presentations or audits. Tap to Pay on iPhone 0 reviewers rated this feature Enables contactless payments using iPhones via QuickBooks GoPayment. Removes the need for external card readers and speeds up in-person transactions. Enhanced payroll cost allocation 0 reviewers rated this feature Improves how payroll expenses are categorized for profit and loss insights. Helps businesses better understand labor costs across departments. All key features (57) Provides round-the-clock access to product specialists for troubleshooting and guidance. 0 reviewers rated this feature Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 20.00% of 25 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 61.54% of 26 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 22.73% of 22 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 40.00% of 15 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression 29.41% of 34 reviewers that rated this feature as important or highly important Track billable hours and/or non-billable expenses for work performed 0% of 0 reviewers... Print paychecks issued to confirm payment of wages or salary 68.25% of 63 reviewers that rated this feature as important or highly important Manages compensation such as salary, bonus, and benefits processes, aligning with policies 75.00% of 40 reviewers that rated this feature as important or highly important Allows users to bundle multiple payroll reports into a single Excel file across different pay runs. This improves visibility and simplifies reporting for presentations or audits. 0 reviewers rated this feature Assembly of graphs and charts for visualizing and tracking statistics/metrics 50.00% of 2 reviewers that rated this feature as important or highly important Enables same-day or next-day payments with easy setup and integration into onboarding workflows. Reviewers mention time savings and reduced reliance on paper checks. 154 reviewers rated this feature Track employee schedules, availability, and performance across projects and tasks 66.67% of 15 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 25.00% of 4 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 100.00% of 1 reviewers that rated this feature as important or highly important Improves how payroll expenses are categorized for profit and loss insights. Helps businesses better understand labor costs across departments. 0 reviewers rated this feature Includes a one-time setup review by a payroll specialist to ensure accuracy and compliance. 0 reviewers rated this feature Software specialized for accountants and accounting firms 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Offers access to HR templates, compliance resources, and policy guides. This feature helps businesses stay aligned with labor regulations and build internal HR processes without needing a dedicated HR team. 0 reviewers rated this feature Facilitate training materials that help employees grow and progress in their positions 0.00% of 3 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0.00% of 2 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each 33.33% of 15 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 43.75% of 16 reviewers that rated this feature as important or highly important Track employee and task times using internet connection 82.35% of 17 reviewers that rated this feature as important or highly important Supports accurate payroll runs with customizable schedules, project-based tracking, and integration with QuickBooks Time. Reviewers say it reduces errors and saves time across W-2 and contractor payments. 194 reviewers rated this feature Offers customizable reports for compliance, certified payroll, and financial analysis. Reviewers value export options and integration with QuickBooks Online, though some mention initial navigation challenges. 152 reviewers rated this feature Organize and manage the accomplishments and development of employees or performance of applications or systems 25.00% of 4 reviewers that rated this feature as important or highly important Integrates with QuickBooks 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 66.67% of 3 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 71.43% of 7 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database 57.14% of 21 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 0.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 66.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 60.78% of 51 reviewers that rated this feature as important or highly important Lets users cancel a direct deposit within five days of payday directly in QuickBooks Payroll. Simplifies error correction and avoids manual bank requests. 0 reviewers rated this feature Allows businesses to process payroll and deliver funds to employees on the same day. 0 reviewers rated this feature Online portal through which end users can access the system, manage tasks, or obtain information 50.00% of 78 reviewers that rated this feature as important or highly important Planning, tracking and developing internal talent for future key position filling 50.00% of 4 reviewers that rated this feature as important or highly important Enables contactless payments using iPhones via QuickBooks GoPayment. Removes the need for external card readers and speeds up in-person transactions. 0 reviewers rated this feature Handles deductions and updates tax tables automatically, minimizing errors for teams unfamiliar with tax rules. Reviewers say it simplifies payroll runs and improves compliance.4.1 47 reviewers rated this feature Automates federal and state tax filing with built-in updates and deadline alerts. Reviewers highlight reduced manual work and easier collaboration with accountants during year-end filings. 169 reviewers rated this feature The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return 0% of 0 reviewers... Declaration of income made to tax authorities 100.00% of 2 reviewers that rated this feature as important or highly important Covers penalties and interest if QuickBooks Payroll makes a payroll tax error, provided users meet filing requirements. This adds a layer of financial protection and peace of mind for businesses. 0 reviewers rated this feature Track and manage employee's work hours to improve payroll accuracy 58.82% of 17 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 64.71% of 34 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 62.50% of 8 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 71.43% of 21 reviewers that rated this feature as important or highly important Enables businesses to monitor employee hours and link them to specific projects. This helps improve job costing accuracy and manage labor budgets. 0 reviewers rated this feature Request, track, and manage time off requests and vacation time 49.15% of 59 reviewers that rated this feature as important or highly important Automates W-2 generation, printing, and electronic delivery. Reviewers say it saves time and reduces reliance on external accountants, with online access for employees via Workforce. 146 reviewers rated this feature Automatically subtract garnishments from wages 56.67% of 30 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 54.84% of 31 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Amita Jain QuickBooks Payroll’s top-rated features simplify payroll execution, automate tax handling, and reduce reporting friction. Reviewers consistently point to time saved and fewer errors when recurring payroll tasks. Features 4.5 (958) 4.5 Based on 958 reviews ## Pricing Value for money 4.3 (811) QuickBooks Payroll plans start at $50 per month plus $6.50 per employee, billed monthly. Pricing scales with team size, and no seat minimums are listed on the vendor site. To help frame your expectations, we analyzed typical buyer spend in the payroll software category. On average, SMBs budget approximately $9 per employee, per month for payroll applications.  Free Trial [View pricing plan details](https://www.capterra.com/p/174981/QuickBooks/pricing/) Simple Start $3.50 Flat Rate,Per Month It includes: - Bookkeeping automation - Invoice and payments - Tax deductions - General reports - Receipt capture - Mileage tracking - Cash flow - Sales and sales tax - Estimates - Contractors Essentials $6.50 Flat Rate,Per Month It includes: - Connect 3 sales channels - Multiple currencies - Enter time Plus $9.90 Flat Rate,Per Month It includes: - Inventory - Project profitability - Financial planning - Connect all sales channels Advanced $23.50 Flat Rate,Per Month It includes: - Auto-track fixed assets - Data sync with Excel - Batch invoices and expenses - Custom access controls - Workflow automation - Data restoration - 24/7 support & training - Revenue recognition Value for money 4.3 (811) 4.3 Based on 811 reviews ## Integrations QuickBooks Payroll connects with finance and time-tracking tools through native and third-party integrations. These links help simplify payroll, accounting, and employee time management workflows. Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Amita Jain Senior Content Analyst Connecting QuickBooks Payroll with time-tracking and accounting systems helps your finance lead reduce manual entry, sync payroll data faster, and maintain cleaner records across pay runs and tax filings. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (812) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (812) 4.2 Based on 812 reviews ## User reviews Overall rating 4.5 Based on 981 reviews Filter by rating 5(658) 4(203) 3(60) 2(19) 1(41) Mentioned topic Sorted by most recent AS Ali S. Director of Administration and Finance Individual & Family Services ### "Fabulous Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 100% Satisfaction! I love this product! I can't believe how easy this payroll program is—it's all-in-one and very user-friendly! Pros I love this product! It is easy to use, offers great value for money, integrates seamlessly with QBO, and makes it simple to modify employee profiles. Cons Currently, there is no option to select a Per Diem Employee designation, which would be useful. For now, I leave that dropdown blank. If I accidentally select Part Time, I am unable to change it. Alternatives considered [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Reasons for choosing QuickBooks Payroll It is integrated with my QBO, ensuring my accounting and payroll processes are seamless. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rami K. Manager Health, Wellness and Fitness ### "Professional Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 19, 2026 Pros Accuracy. Professional Service. Customer Support. Security. Money Management. Value For The Money. Recommend . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager Construction ### "Great payroll option for small Companies or someone with no payroll processing experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 18, 2026 Great payroll service for starting out, but once you get better versed in all payroll options, you will soon learn that it doesn't really meet your needs. Pros Worked seamlessly with our quickbooks software, and was easy to set up and get started. Great payroll option for beginners and small companies Cons Price got.to be too expensive and tax reporting was a bit off each quarter. Customer service wasn't very responsive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rhonda J. Medical Administrative Medical Practice ### "I recommend this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 16, 2026 If you work with payroll the price you pay in your time quick books is work the money. I recommend this to everyone. Pros Quick book payroll makes it ease for me to do direct deposits. The cost for quick books is worth it to me. Cons There were a few little issues that had to be worked out with customer support, before it was up and running correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Taquina D. Managing Partner Management Consulting ### "Eases the tension or intimidation of payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 15, 2026 QuickBooks Payroll takes out the hassle of dealing with the nuisances of payroll. It is easy for individuals who may feel intimidated to handle payroll or banking. It is user friendly and anyone can use it. Pros As a business owner it was important to be able to pay my contractors in an efficient, professional but also convenient way. QuickBooks Payroll allowed me to onboard new contractors while being able to keep track of my current contractors. It was easy to set up banking information from my institution and also for contractors who did direct deposit. Cons QuickBooks is extremely efficient. As a business owner paying bills and contractors (staff) is my top priority and this software checked all the boxes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Priya K. Controller Banking ### "User friendly software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Highly recommended software and very user-friendly. Its a good payroll processing software and easy to use and learn. Pros The customer support is very helpful and awesome. They always solve an issue. It is very secure and a reliable software. Pay stubs are readily available online to access. Payroll processing is very user friendly. Very few bugs and issues are encountered during payroll processing. It is a good software for value of money and the quality you get in using this software. You will have peace of mind. Highly recommended. Cons Sometimes there are updates and it may interfere with payroll processing. But these are easy fixes. And sometimes just refreshing the software solves the issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nicola T. Vocal Coach Music ### "Great app." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 6, 2026 Pros I liked that I could do all my payroll on the one application without having to use another application. Cons It could be a little confusing to get used to initially but once you get the hang of it it is great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mashelia D. Manager Consumer Services ### "Quickbooks Payroll Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 28, 2026 Overall, it is a great tool even though it was tough to learn. The customer service experts were helpful though. Pros I liked Quickbooks Payroll because the customer service availability is a 10/10. I was able to get assistance quickly for each issue. Cons I do not consider Quickbooks Payroll easy to use. I can use most products after I go through a quick training but this was tough for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FE FREDDIE E. manager Automotive ### "good for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Pros very easy manage at your finger tips good for taxes and basic bookkeeping and Tracks income, expenses, and profit automatically Cons Reports aren’t always simple to read and Hard to track true profit per vehicle or deal Custom reports require setup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI Jess I. Controller Construction ### "Great to use for smaller companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 18, 2026 Was a great easy to use program for starting out. The larger our company became we had to transition to something more substantial to handle Out of state Payrolls and Certified Payrolls. But for smaller companies - Works just fine. Pros Very easy to use. Easy to make changes. User friendly for employees entering their time. Great starter app. Cons Did not do multi-state payroll. Does not do Certified Payroll - Davis Bacon Wages. Customer Support is only through an email. Can't connect with anyone on a call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/) ## FAQs QuickBooks Payroll is widely used by small businesses for payroll automation, tax filing, and direct deposit. It integrates with QuickBooks Online and holds a 4.4-star rating on Capterra. Some users report support and pricing concerns. QuickBooks Payroll automates tax calculations and filings, reducing manual errors. Most reviewers say it handles deductions and compliance well, though setup mistakes or edge cases can cause issues. Users report limited flexibility in reporting and leave tracking, inconsistent support experiences, and pricing concerns—especially for smaller teams scaling up. QuickBooks Payroll Premium includes same-day direct deposit, 24/7 support, and HR tools. It may be worth it for teams that need faster payroll cycles and built-in compliance resources, but the added cost should be weighed against usage needs. Yes, QuickBooks Payroll is a subscription-based service. The Core plan starts at $50 per month plus $6.50 per employee. Higher-tier plans offer more features at increased rates, and may include additional fees. Yes, QuickBooks Payroll subscriptions can be canceled anytime. Users should review the vendor’s cancellation terms to understand any final charges or data access limitations after cancellation. QuickBooks Payroll Core starts at $50 per month plus $6.50 per employee. Premium and Elite plans offer additional features like HR support and tax protection, with higher monthly fees based on team size and selected services. QuickBooks Basic Payroll covers core payroll tasks. Enhanced Payroll adds tax form filing, direct deposit, and expanded reporting. These tiers are part of QuickBooks Desktop Payroll, not QuickBooks Online Payroll. No, QuickBooks Payroll is only available as a subscription. There is no one-time purchase option, and access to features requires an active plan. Yes, QuickBooks Payroll can be used independently for payroll processing. However, pairing it with QuickBooks Online improves accounting sync and simplifies tax and financial reporting. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from QuickBooks Payroll’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases Go Wrong](https://www.capterra.com/resources/tech-trends-hr-software-purchase-regret/) Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/) Popular comparisons [Deel vs QuickBooks Payroll](https://www.capterra.com/compare/174981-205015/QuickBooks-vs-Deel)[Rippling vs QuickBooks Payroll](https://www.capterra.com/compare/172127-174981/Rippling-vs-QuickBooks)[RUN Powered by ADP vs QuickBooks Payroll](https://www.capterra.com/compare/174981-185859/QuickBooks-vs-RUN)[Paylocity vs QuickBooks Payroll](https://www.capterra.com/compare/86714-174981/WebPay-vs-QuickBooks)[ADP Workforce Now vs QuickBooks Payroll](https://www.capterra.com/compare/155895-174981/WorkforceNow-vs-QuickBooks)[Patriot Software vs QuickBooks Payroll](https://www.capterra.com/compare/116050-174981/Patriot-Software-vs-QuickBooks)[Gusto vs QuickBooks Payroll](https://www.capterra.com/compare/131882-174981/Gusto-vs-QuickBooks)[Paychex Flex vs QuickBooks Payroll](https://www.capterra.com/compare/119841-174981/Paychex-Flex-vs-QuickBooks)[Paycor vs QuickBooks Payroll](https://www.capterra.com/compare/133745-174981/Paycor-Perform-vs-QuickBooks)[Asure vs QuickBooks Payroll](https://www.capterra.com/compare/159581-174981/Payroll-Tax-Management-vs-QuickBooks) [Dayforce HCM vs QuickBooks Payroll](https://www.capterra.com/compare/174981-205376/QuickBooks-vs-Dayforce-HCM)[isolved vs QuickBooks Payroll](https://www.capterra.com/compare/164417-174981/iSolved-vs-QuickBooks)[PrimePay vs QuickBooks Payroll](https://www.capterra.com/compare/156904-174981/PrimePay-vs-QuickBooks)[Paycom vs QuickBooks Payroll](https://www.capterra.com/compare/130949-174981/Paycom-vs-QuickBooks)[Workday HCM vs QuickBooks Payroll](https://www.capterra.com/compare/66908-174981/Workday-HCM-vs-QuickBooks)[BambooHR vs QuickBooks Payroll](https://www.capterra.com/compare/110968-174981/BambooHR-vs-QuickBooks)[Proliant vs QuickBooks Payroll](https://www.capterra.com/compare/174981-187093/QuickBooks-vs-Proliant)[QuickBooks Online vs QuickBooks Payroll](https://www.capterra.com/compare/174981-190778/QuickBooks-vs-QuickBooks-Online)[UKG Pro vs QuickBooks Payroll](https://www.capterra.com/compare/480-174981/UKG-Pro-vs-QuickBooks)[UKG Ready vs QuickBooks Payroll](https://www.capterra.com/compare/174981-198579/QuickBooks-vs-UKG-Ready)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)