# GlossGenius Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GlossGenius Software - reviews, pricing plans, popular comparisons to other Spa products and more. Source: https://www.capterra.com/p/174830/GlossGenius --- # GlossGenius Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GlossGenius ## What is GlossGenius? GlossGenius is the best all-in-one booking, payments, and business management platform for beauty businesses across the US. Get a custom booking site in minutes (no client login required), card on file feature, automated appointment reminders, and much more! Switching to GlossGenius is easy. We'll copy over your business info (clients, appointments, notes, etc.), even if it's on pen and paper. Voted #1 salon software by Beauty Launchpad Readers! ## What is GlossGenius used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Overall rating Based on 348 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $28 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GlossGenius alternatives Highest Rated [4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $158.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/174830/GlossGenius/alternatives/) ## Who uses GlossGenius? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.9 (195) 78.97% of 195 reviewers that rated this feature as important or highly important It gives you automated appointment confirmations and reminders, reducing no-shows and saving you time. Reviewers indicate these notifications are professional, reliable, and appreciated by clients, who feel more organized and less likely to miss appointments. Calendar Management 4.8 (172) 82.56% of 172 reviewers that rated this feature as important or highly important GlossGenius offers flexible calendar management, letting you sync, customize, and view schedules easily. Users think it keeps them organized, prevents double bookings, and allows for quick adjustments, with many highlighting the intuitive design and integration with Google Calendar. Mobile Access 4.8 (169) 80.47% of 169 reviewers that rated this feature as important or highly important This aspect lets you manage appointments, client info, and transactions from your phone anytime, anywhere. Some users say mobile access is convenient and essential for on-the-go operations, though a few report occasional app glitches or being logged out unexpectedly. Online Booking 4.8 (157) 84.08% of 157 reviewers that rated this feature as important or highly important With this capability, you let clients book appointments anytime, freeing up your schedule and eliminating the need for phone calls. Reviewers appreciate how easy and fast it is for clients to use, noting it saves time and boosts convenience for both parties. Client Database 4.8 (133) 85.71% of 133 reviewers that rated this feature as important or highly important You can store and access all client information in one place, making communication and appointment tracking simple. Reviewers appreciate the easy access to notes and history, though some mention occasional duplicate entries that are easily merged. Appointment Management 4.9 (131) 82.44% of 131 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling GlossGenius 121 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Stored list of contacts and groups Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals GlossGenius offers flexible calendar management, letting you sync, customize, and view schedules easily. Users think it keeps them organized, prevents double bookings, and allows for quick adjustments, with many highlighting the intuitive design and integration with Google Calendar. Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Schedule in-person or online classes You can store and access all client information in one place, making communication and appointment tracking simple. Reviewers appreciate the easy access to notes and history, though some mention occasional duplicate entries that are easily merged. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Tracking, calculating, and paying commissions and earnings to employees It gives you automated appointment confirmations and reminders, reducing no-shows and saving you time. Reviewers indicate these notifications are professional, reliable, and appreciated by clients, who feel more organized and less likely to miss appointments. Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Specific use for barbershops Designed for medical spas For Retail Stores Specific for use in spas and salons Designed for yoga and pilates studios Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Transactions that typically involve face-to-face interactions between the payer and the payee Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families This aspect lets you manage appointments, client info, and transactions from your phone anytime, anywhere. Some users say mobile access is convenient and essential for on-the-go operations, though a few report occasional app glitches or being logged out unexpectedly. Notifications via mobile devices Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service With this capability, you let clients book appointments anytime, freeing up your schedule and eliminating the need for phone calls. Reviewers appreciate how easy and fast it is for clients to use, noting it saves time and boosts convenience for both parties. Accept and process online payment transactions Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Send, receive, and respond to messages Record, update and manage waiting lists Track the position in queue in real-time Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (348) 4.7 Based on 348 reviews ## Pricing Value for money 4.7 (343) Free Trial [View pricing plan details](https://www.capterra.com/p/174830/GlossGenius/pricing/) Standard $28.00 Flat Rate,Per Month It includes: - Stunning customizable website - Easy 24/7 online booking - Built-in payment processing - Intuitive scheduling & calendar management - Unlimited appointment confirmations & reminders - Powerful marketing tools - Client profiles & management - Built-in no-show protection stack - Inventory management - Intel on how new clients discover your business - Up to 9 team members Gold $56.00 Flat Rate,Per Month It includes: - Waitlist management - Client liability waivers - AI form builder - Multiple team members - Staff management & calendar - Customizable user permissions - Card reader discount - 100% chargeback protection on all eligible transactions - Premium website designs - Reserve with Google - AI marketing tools - Separate bank accounts for booth renters Platinum $168.00 Flat Rate,Per Month It includes: - Unlimited team members - Higher SMS marketing limits - Expedited customer support Value for money 4.7 (343) 4.7 Based on 343 reviews ## Integrations [ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ YouTube](https://www.capterra.com/p/237905/YouTube/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (342) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (342) 4.7 Based on 342 reviews ## User reviews Overall rating 4.8 Based on 348 reviews Filter by rating 5(303) 4(30) 3(7) 2(2) 1(6) Mentioned topic Sorted by most recent LP Lyla P. Owner Cosmetics ### "Great booking site, AWFUL account security " 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 20, 2026 Yesterday I had $235 come out of my account when I decided to check my email, someone from a different state who was not me logged into my account and made the purchase I assume. I chatted with the help bot and asked if there was a customer service number I could call. The bot said no although the email regarding the suspicious login did have a phone number. I tried calling this phone number (within its operating hours) and the bot on the phone told me I called while the line was not in operation. I ended up having to settle with my bank and getting a new card. Later on in the day, after putting a ticket in explaining what had happened with my account, I got an email explaining how switching subscriptions will automatically bill the subscription I switch to, which had absolutely nothing to do with what I said, so overall poor costumer service. I’m very upset with this expirenced because I absolutely loved every other aspect of the app! (And as a side note, my password was secure and I did in fact have two factor authentication on.) Pros I loved how easy it was for clients to book appointments and the navigation was super easy to use when customizing your site, overall the organization and features were really great compared to other booking sites! Cons Poor Security and subscription fees. I opted for the free trial because I was previously using a different booking site. I wanted to try GlossGenius and when my free trial was over, it automatically selected a pricey plan when I only wanted the basic $24 subscription. I had to go in and change my plan after already paying $50 some dollars. Switched from [Goldie](https://www.capterra.com/p/268055/Goldie/) Wanted to try something new and more easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Lyla! Thank you so much for sharing your experience! We are thrilled to hear that your clients are finding it easy to book and that the site customization has been a breeze for you. We aim to make the 'business side' of things feel effortless, so it’s great to know the organization and features are hitting the mark. Regarding the transition from your trial: I hear your frustration loud and clear. It’s never our intention to make members feel rushed or locked into a plan that doesn't fit their needs. We want the upgrade process to feel as transparent as the rest of our interface. I’d like to make this right. Would you be willing to connect with us again this time by emailing support@glossgenius.com or calling 1-888-979-7864? We will look into your account to address the price difference and discuss your security concerns in more detail. Looking forward to hearing from you! VG Vee G. Whitening Gem Tech Consumer Services ### "You won’t regret it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 I’m very happy with the service I have received and I will continue to use and recommend GlossGenius to everyone I can Pros They have added so many new features. I love that I’m able to completely customize appointments, prices and keep track of inventory all in one place. It has definitely been a game changer for my business Cons I don’t really have anything negative that I encountered. Only thing I wish would change is the payout. It like for maybe an instant payout feature. I wouldn’t even mind if it had a fee. Just access to funds right away would be great Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reasons for choosing GlossGenius Seemed like a much better fit for the needs and structure of my business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Rosie V. Owner Consumer Services ### "Avoid at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 12, 2026 Beyond bad. It’s garbage. They have prevented me multiple times from operating my business properly and REFUSE to respond to support tickets. Pros Nothing. There is no redeeming qualities of this app. They lie about there pricing tiers, lie about the quality of service and lie about literally everything. Cons AI customer service, ZERO way to call or speak to a human when issues happen. Updating the app on a Sat rendering the app and way to collect payments unusable. Refusing to respond to help tickets. Basic options for editing appointments non existent. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Opened a business separate from the prior one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Rosie - Hi there! I am sincerely sorry that our platform has become a source of stress rather than the solution you deserve. It’s clear we’ve let you down —both with the app’s performance and with our recent support—that is not the experience we strive to provide. Would you be willing to reach out to us at support@glossgenius.com? We'd love to further assist and resolve any challenges you're having. We would love to reach out to you directly. However, there's no clue in your post that could lead us to you. Thanks once again - we truly value hearing from you! BM Brittany M. Educator-stylist Cosmetics ### "Professional hair educator " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 Pros It keeps you organized in your business and it offers loans to help you grow your business. It also eliminates questions your client may have. Cons I keep having trouble with getting payments through the system. I keep taking pictures of my id but it won’t verify it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Brittany! Thank you so much for the 10/10 rating and for sharing your experience! We’re thrilled to hear that our organization tools and GlossGenius financing (Capital loans) are helping you scale your business and streamline client communication! However, I am so sorry for the frustration you’ve faced with the verification process. I know how critical it is to get your payments flowing smoothly. We want to get this resolved for you immediately. Could you please reach out to us at support@glossgenius.com? Our team can take a closer look and help you get verified so you can get back to focusing on your students and clients. Thank you for your patience and for being part of the GlossGenius community—we’re honored to support your growth! RZ Ruthann Z. Owner Health, Wellness and Fitness ### "Keep it up! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 I've been using it for almost a year, and it's been great! Love the online booking option for all services, especially gift cards. Pros So easy to use for the therapist and client use experience. Online booking is a breeze along with checking the client out. Cons No cons at this time. My entire experience has been excellent, as has my clients'. I can't think of anything that I would like to see changed at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Ruthann! A huge thank you for the 10/10 rating! We’re so happy to hear that your first year with us has been such a success. It’s wonderful to know that both you and your clients are finding the booking and checkout process to be such a breeze—and we love that the gift card feature is a hit! Knowing that we’re making the therapist experience easier is exactly why we do what we do. Feel free to email us at support@glossgenius.com for any further feedback. We’re excited to keep supporting your business for many years to come! JV Jazmin V. Owner Non-Profit Organization Management ### "Great and amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 22, 2026 Anazing it has been so simple to use this application and add and removed services and the prices and I love how people can pay overtime Pros I love how people can by and it is amazing they give great deals. I love how it’s easy to add services and remove services. Cons Nothing I have nothing to say about that because I love everything and the services that Gloss Geniouse gives it is so easy for my clients Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Jazmin! We are so happy to hear you’re loving the app! It’s wonderful to know that the service management tools and the option for your clients to pay over time have made things easier for your business. We noticed your high ratings for our features, but we saw a 3/10 regarding your likelihood to recommend us. We wanted to reach out and see if there’s anything we can do to improve your experience or truly earn those extra stars! Your feedback is incredibly valuable to us—please feel free to share any thoughts on how we can better serve you at support@glossgenius.com. We’re so grateful for your support and can’t wait to see your business continue to thrive! AG Aubrie G. Esthetician Health, Wellness and Fitness ### "Professional, simple, organized. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2026 I’ve used it for almost 8 years, it has been a great tool. I don’t have to worry about. I have friends who use similar scheduling sites and they do not look as nice as GlossGenius to the consumer or as user friendly. Pros Ease of scheduling appointments, simple yet professional website, lots of tools like reports and social templates built in. Cons The only issue I ran into is that you cannot change the order of memberships like you can services for your website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Aubrie! Using GlossGenius for almost 8 years is such an amazing milestone—thank you for letting us be part of your journey for nearly a decade! We love that our professional look, built-in reports, and social templates are giving you a competitive edge and making life easier for you and your clients. Regarding the membership ordering, thank you for that specific feedback! We know how important it is to have your website look exactly how you want it. I've shared this suggestion with our product team to see how we can make that customization even better. If you need anything else, we're always here at support@glossgenius.com. MN Monique N. Owner Cosmetics ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 21, 2026 My experience was the fast customer service support from gloss. The way they listen and help support. Pros AI help Ways to help book more clients Payment processing made easy and fast Rebooking reminders fun Cons The credit card fees The huge difference between the prices gold level How to input the forms for pt to sign and acknowledge meaning I don’t want to add another program to connect the one that I’m currently using. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Monique! It’s wonderful to hear that our AI tools and rebooking reminders are helping you grow your business—and a huge shoutout to our support team for being there when you needed them! We hear you loud and clear on the transition to the Gold level and the desire for more integrated forms. We want your workflow to feel seamless without needing extra programs. Your feedback on credit card fees and pricing is also incredibly helpful as we look for ways to better support our pros. Please feel free to reach out to support@glossgenius.com if you’d like to discuss your plan further. We’re here to help you get the most value possible! CS Charisse S. Owner Operator Medical Practice ### "Best payment and booking system ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2026 Its been great, I've gone through 3 different vendors and they had hidden fees or if you didn't meet certain criteria you got charged. Pros Payment processing the fee is great and rhe most affordable, nothing hidden like these other people. Cons Having to pay for text marketing,I wish this was like the email or included with the package also... Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) More functions less money processing fees were lower Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Hi Charisse! Thank you so much for taking the time to share your feedback! It's fantastic to hear that you're finding our payment processing fees to be affordable and transparent. That's exactly what we aim for! We're proud to offer a platform with more functions and lower costs, and it means a lot that you've noticed the difference. We also appreciate you bringing up your thoughts on text marketing. That's really valuable input, and we understand your desire for it to be integrated with your package, similar to email. We are absolutely sharing this suggestion with our product team as we continuously work to improve the GlossGenius experience. If you ever have any more ideas, questions, or just want to chat about your experience, please don't hesitate to reach out to us directly at support@glossgenius.com. Thank you for being a valued member of our community! SW Shauntee W. Hair Stylist Cosmetics ### "10/10 would definitely recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 It’s been awesome over the years. I have recommended gloss to many professionals throughout the years. Pros The ease of use on their system, the backend and client experience is seamless. Love the payment options. Cons I don’t have anything to complain about. My clients love gloss. Maybe add more website design options. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Ease of process and client access. Price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Hi Shauntee! Thank you so much for taking the time to share your feedback! It's fantastic to hear that the ease of use, seamless backend, client experience, and our payment options have made such a positive impact on your business. We truly appreciate you recommending GlossGenius to other professionals over the years. That means the world to us! We also appreciate your suggestion about adding more website design options. We're always looking for ways to enhance the platform, and your input is valuable as we consider future improvements. If you ever have any more suggestions, questions, or need assistance, please don't hesitate to reach out to us directly at support@glossgenius.com. Thank you for being such a wonderful part of the GlossGenius community! 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