# eZee Frontdesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eZee Frontdesk Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/174449/eZee-Frontdesk --- # eZee Frontdesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eZee Frontdesk ## What is eZee Frontdesk? Yanolja Cloud Solution’s On-Premise PMS is a comprehensive hotel management system designed to streamline and automate core property operations while maintaining full control within the hotel’s infrastructure. Built for reliability and performance, the system helps manage front desk operations, reservations, billing, housekeeping, and reporting from one centralized platform. The solution enables hotel teams to handle guest check-ins and check-outs efficiently, track room availability, manage guest profiles, and oversee daily operational tasks with ease. Integrated reporting tools provide valuable insights into occupancy, revenue, and operational performance, helping hoteliers make informed decisions. Designed for flexibility, the On-Premise PMS supports a wide range of accommodation types, including hotels, resorts, and boutique properties. With seamless integration capabilities and powerful operational tools, it helps hotels improve efficiency, enhance guest experience. ## What is eZee Frontdesk used for? [Motel](https://www.capterra.com/motel-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 184 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price ₹1150 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eZee Frontdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yanoljacloudsolution.com&name=eZee Frontdesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eZee Frontdesk 4.5 (184) VS. [4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price ₹1150 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (184) Ease Of Use 4.5 (210) Value For Money 4.4 (126) Value For Money 4.6 (173) Customer Service 4.6 (182) Customer Service 4.8 (201) ## eZee Frontdesk alternatives [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Highest Rated [4.8 (6)](https://www.capterra.com/p/149909/GuestSuites/#reviews) Starting price $150.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Front Desk Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Guest Experience Management 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Online Booking 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Rate Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Reservations Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event CRM 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system eZee Frontdesk 54 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The allocation and provision of beds Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Plan, manage, and track the financial activities of an individual or organization Designed for dorm/hostel managers Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage and handle various international currencies Manage and support multiple languages More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services A calendar that shows when rooms are occupied and available One location Manage operations/processes associated with spas and other hotel activities Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (133) 4.4 Based on 133 reviews ## Pricing Value for money 4.4 (126) Free Trial Free Version Basic ₹1,150 One Time Value for money 4.4 (126) 4.4 Based on 126 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (182) 4.6 Based on 182 reviews ## User reviews Overall rating 4.5 Based on 184 reviews Filter by rating 5(112) 4(54) 3(13) 2(3) 1(2) Mentioned topic Sorted by most recent SK Sidath K. Manganin director Hospitality ### "Property management solution that is simple but extremely effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2023 Overall, we are really happy with software. Pros It is very easy to have the system configured. It could be configured in a few days. On onboarding process is very easy. Documents such as confirmation letters, registration forms, and invoices could be generated by using the system. The prices are very reasonable. Payments could be made online. They do have a 24-hour support team. Cons Multi currency option has to improved further. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ahmed A. CEO Computer Software ### "Ezee front desk review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 25, 2022 Very good Pros The software have a good interface, intuitive and easy to use but the setting menu is not really that simple. Cons Some Asian OTA aren’t supported . Setting the booking calendar should be easier. Reasons for choosing eZee Frontdesk I’m using the both softwares Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2022 Hi Ahmed, Thanks for the valuable feedback. Your suggestions are very crucial to us and we would surely work upon them. I request you to write us on support@ezeetechnosys.com Our team will help you with the OTA issue. Regards, Team eZee SK Sidath K. Manganin director Hospitality ### "User friendly property management system for Hotels/ Motels / Hostels and Villas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2022 Pros The system has almost all the functionalities. It is easy to get used to the system. Cons it should have multi-currency functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2022 Hi Sidath, Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We will surely consider your suggestion in future updates. Regards, Team eZee JN Joshua N. IT MANAGER Hospitality ### "Great Experience so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2019 great Pros Meets all the property needs so far and its working thanks to the prompt support every time I hitch Cons nothing so far i am ok with everything beside the amc price every year Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2019 Hi Joshua, Thank you for your review. We're glad to see that our solutions are meeting your expectations and requirements. The AMC price we charge is as per the industry standards and a requirement to continue providing you 24x7 support as well as keeping you updated with latest technology. If you have any other concerns, please write to us at support@ezeetechnosys.com. Regards, Team eZee. EH Eka H. Admin Hospitality ### "best customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2019 Helpful customer support, especially executive. Pros great customer support, fast service via remote Cons version 6 seems easier to use than vers 7 and vers 6 wont be supported next year Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2019 Hi Eka, Thank you for your feedback. We're working hard to make your experience better with eZee FrontDesk 7.0. And we're sure you'll be able to see the difference in some time. Keep sharing your feedback and suggestions at support@ezeetechnosys.com. Regards, Team eZee. BS Borami S. Hotel Manager Hospitality ### "Training from Ezee HQ " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2019 Pros I have used this software for 3month and it is easy to learn and see overview the hotel operations efficiently. Ezee also provides necessary reports for user and also 24/7 live support is very helpful. The Hotel had a training from CSR, he provided us lots of useful information and support and was very patient all the time for any questions. Cons Written Training materials (Manual) are not provided for users and it also doesn't provide payment function through Ezee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2019 Hi Borami, Thank you for your review. We appreciate your kind words. Allow us to mention that we do provide user manuals for eZee FrontDesk in its installation folder itself. Payment can also be processed through eZee FrontDesk via integrated payment gateways. We request you to check once, or contact your dedicated account manager to assist you with it. Regards, Team eZee. BA Bashar A. IT Manager Hospitality ### "Ezee is easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2019 great interface, easy to learn and use. Pros The simplicity of the software that make others looks complicated. Cons The transactions and finance movements in the systems which feels complicated in some ways Reasons for choosing eZee Frontdesk very acceptable price, the support team is very helpful after some other members recommended ezee to use for our new project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2019 Hi Bashar, Thank you so much for your feedback and kind words. We're constantly working on improving your experience with our solutions. In the meantime, we also suggest you to take a detailed product training to remove any confusion if you have. In case of any other concerns, please write to us at support@ezeetechnosys.com. Regards, Team eZee. AA Ayichluhim A. General Manager Hospitality ### "Ezee @ GPH" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2019 Over eZee is a very good system as it more than meets the expectations and requirements of hotels of any size. There is always room for improvement. Pros Very feature rich and easy to use. Software is constantly being updated. Good 24/7 Online Support. Complete Integrated Hotel Software. Cons F&B Software eZee Burrp POS has no automated stop sell(freeze Item) when item is out of stock. Cannot make one booking for accommodation and Banquet event(It is very common booking in our region). We need consolidated invoice for Accommodation and Banquet for groups. Invoice templates are too long especially for group booking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2019 Hi Ayichluhim, Thank you for the detailed feedback and rating us. Our software are made keeping in mind the requirements of general hotels with banquets and all-round services. Hence, you will experience a standard level of features in the software. However, we will surely see how we can improve your experience by trying to accommodate your requirements in the best way possible. Keep writing your suggestions to us at support@ezeetechnosys.com. Regards, Team eZee. ST Stanley T. Director Hospitality ### " eZee Frontdesk\_Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2019 Helpful Pros Centralized all of our OTA bookings and details Cons Sometimes some server downtime or stuttering of performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 6, 2019 Hi Stanley, Thank you for taking out time to share your feedback. We're glad to know that eZee FrontDesk is centralizing your tasks. We're constantly working on improving our product performance to enhance your experience. Please get in touch with our 24x7 support team in case you're stuck anywhere. Regards, Team eZee. WM Waleed M. Revenue manager Hospitality ### "Live support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 Pros channel Manager. thanks for your help today , specially \[SENSITIVE CONTENT HIDDEN\] Cons for any problem we found support from your team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 21, 2019 Hi Waleed, Thank you for rating us. We're at your service 24x7 to make your experience better. Keep spreading the word around. Regards, Team eZee. [View all Reviews](https://www.capterra.com/p/174449/eZee-Frontdesk/reviews/) Popular comparisons [WebRezPro vs eZee Frontdesk](https://www.capterra.com/compare/113348-174449/WebRezPro-vs-eZee-Frontdesk)[Cloudbeds vs eZee Frontdesk](https://www.capterra.com/compare/158839-174449/Cloudbeds-vs-eZee-Frontdesk) [Little Hotelier vs eZee Frontdesk](https://www.capterra.com/compare/144307-174449/Little-Hotelier-vs-eZee-Frontdesk)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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