# Page 3 | Fundraise Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Fundraise Up the right Donation Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/reviews

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Fundraise Up

4.8 (82)

[View alternatives](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Fundraise Up

## Showing most helpful reviews

Showing 51-75 of 82 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

BS

Brian S.  
Managing Partner  
Internet  
Used the software for: Less than 6 months

### "The Perfect Partner"

February 11, 2021

5.0

One of our top ten favorite products. It's exceptionally built, has a fantastic team behind it, and has quickly become integral to our business.

Pros

Once deployed, the ease of management is exceptional. As of today, we have Fundraise Up deployed across three platforms, two applications, and two websites. We are able to customize how our button appears, what campaign it links to, what the copy is, etc. all from one dashboard. Their donation optimization and campaign tracking are similarly exceptional. More than anything, their customer service is above and beyond. We're less than a month in and they've already added two things to their product just for us.

Cons

Deploying the Fundraise Up code is easy as pie. Integrating it into our virtual economy on the other hand took some doing. The thing we liked least what how unprepared we were for something as fantastic as the Fundraise Up platform.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Donorbox helped us understand how to find true love with Fundraise Up.

Review Source

Response from Fundraise Up

February 12, 2021

Hi Brian, I'm glad you've found the platform to be exceptional! Our team's here for you. Thanks for the opportunity to help you and the co-op grow.

HL

Heather L.  
Communications Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simple layout and ease of use"

March 28, 2019

5.0

Pros

The emphasis on a monthly giving option is perfect for our nonprofit's focus. Looks great and easy to use.

Cons

There isn't an option to give monthly through PayPal but I think that is on PayPal's end. There is also a minimum giving level for donations through ACH but again, I don't know if that is because of Fundraise Up or not.

Review Source

Response from Fundraise Up

August 15, 2019

Thank you for your review, Heather! Yes, monthly giving via PayPal is on the way. It's incredible complex but we are working on providing that option very soon! Regarding ACH minimums - we have research on this. :) Often, a small-amount donation via ACH ends up being abandoned as it's quite a "hassle" for the donor to confirm their micro-deposits for $10 donation. In order to avoid losing this donation, we steer them toward other instant-payment methods in the interest of the nonprofit organization. Hope this helps!

TM

Tiffany M.  
Director of Annual Fund Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Top Notch Support"

October 22, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] is the best Onboarding and Support Manager we could have been paired with to understand if Fundraise Up was the integration for us to go with and to help us every step of the way to going live. \[SENSITIVE CONTENT HIDDEN\] has been professional, understanding, knowledgeable, and able to help us navigate getting ready to go live with online giving in the midst of a CRM conversion. \[SENSITIVE CONTENT HIDDEN\] went above and beyond for us when he took time outside of work hours to help us - which he did not have to do. FRU has a customer-focused, servant leader with \[SENSITIVE CONTENT HIDDEN\]. We're thrilled to have a platform that has all the bells and whistles, but also to have a pro like \[SENSITIVE CONTENT HIDDEN\] in our corner.

Pros

Where do I start? There are features like: the 'heart' that beats, flutters, and captures attention in multiple elements; the AI on monthly giving configurations and requests; the dashboard of metrics; and, well, really all of it. It is light years ahead of the Online Express form that we were activating through NXT.

Cons

No cons to report. We've just started with FRU.

Reason for choosing Fundraise Up

\[SENSITIVE CONTENT HIDDEN\] at Bloomerang recommended FRU. We take \[SENSITIVE CONTENT HIDDEN\]recommendations seriously.

Review Source

Response from Fundraise Up

October 26, 2020

Tiffany, thanks so much for sharing your experience with Fundraise Up! We are incredibly excited to partner with you and the work you're doing. Welcome to the #FunFam!

JS

Jennifer S.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fundraise Up is a leading fundraising platform"

July 21, 2020

5.0

Pros

Fundraise Up is a great fundraising platform that offers helpful tools and fabulous customer service. My favorite thing about Fundraise Up is its ability to integrate with our CRM software. The ability to automatically push donors and donations into our CRM has saved me hours a week manually adding donations.

Cons

It's hard to come up with anything to complain about with this software. One thing I do wish was available was a chat feature for customer support.

Review Source

Response from Fundraise Up

August 11, 2020

Thanks for your feedback, Jennifer! We wish we had chat too... we're getting there. At the moment we're only able to offer "book time with us WHENEVER you want to", which hopefully is the next best thing. We're growing our team and hope to have chat this year.

SH

Sara H.  
Development Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A good but expensive choice"

December 10, 2020

5.0

Pros

FundraiseUp has made our donation platform much for appealing for donors, has been more likely to get us monthly donors, and the admin and reporting has been very easy to unpack.

Cons

The fees are a tough thing to get over. As a small nonprofit, it doesn't feel good to see your donors' dollars going to pay for the service of fundraising instead of your programs. Most of our donors pay the fees, which is great! But it's double the amount they were paying on our integrated platform. Obviously, the service and product is great and costs money -- just saying it's hard to see money, whether we pay it or donors pay it, going to a third party. It's one of those pay-to-play decisions as competition is fierce.

Review Source

Response from Fundraise Up

December 16, 2020

Hi Sara, thanks for sharing your feedback. I want to make sure you always have a great experience with us, and I'm seeing that there's an opportunity to get Stripe's nonprofit discount for 10 Thousand Windows. I'll have your Success Engineer connect with you to get that in place :) We're here to help your organization grow, which is why the small platform fee is the only cost to use Fundraise Up. I'm happy to see that almost all of your donors are furthering their support by covering that fee. P.S. Looking forward to see your monthly donor program continue to grow! Nic

KG

Katia G.  
Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Game changer for nonprofit websites!"

July 20, 2020

5.0

Pros

The ease and user-friendly functionality of the widget is excellent. The entire checkout process is so streamlined now and helps instill trust in donors. Encouraging donors to cover the processing fee has helped so much with our total fundraising. We're so happy we found Fundraise Up!

Cons

There are no cons to mention so far. We've had a good experience.

Review Source

Response from Fundraise Up

July 21, 2020

Katia, thanks for this review! We're so happy to be changing the game for your nonprofit and the industry. :)

IR

Israel R.  
Productivity Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "High Quality Platform"

April 20, 2020

5.0

Pros

This software provides its users with easy accessible tools that allows the user to fully understand all the features within the software.

Cons

The integration could've been a challenging task but the support team did an outstanding job with walking me through it, which provided a full understanding of how it works.

Review Source

Response from Fundraise Up

July 20, 2020

Love that your CON is actually a PRO! Thank you for your honest review -- we appreciate it!

MF

Mark F.  
Development Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fundraise Up review"

April 13, 2020

5.0

Pros

easy to implement. like the fact there is no subscription fee. many payment options like credit card, apple pay, pay pal and even bank etf. easy for end user to make donations. customizable ty letters to donors. url still shows my non profit name so no doubt to donor they are still on our site.

Cons

would be nice if they would integrate with donor perfect crm

Switched from

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

UI, fees

Review Source

Response from Fundraise Up

April 14, 2020

Thank you, Mark! We are in early stages of working with DonorPerfect. Hopefully we have something this year!

AE

Arnie E.  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "They are the greatest to work with!"

May 5, 2020

5.0

It has been so easy and complete, when we need help they are all over it and it is done!

Pros

It is like adding a development team on our website, and our donations amount has increased each month.

Cons

At the very beginning we needed some features to work with our donor software and they made it happen.

Reason for choosing Fundraise Up

Fundriase up was recommended by our donor software Bloomerang.

Review Source

Response from Fundraise Up

July 20, 2020

Thank you, Arnie! Yes, we like to think of ourselves as an extended part of your team -- fully focused on optimizing your online donor experience, 24/7. Thank you for being part of our FunFam!

JS

Jeffrey S.  
president  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "First Impressions of Setting up donate pages"

July 18, 2020

5.0

Excellent designed program

Pros

Ease of use and very creative the logic behind the application software.

Cons

Have not found anything that I did not like. Perhaps a few areas where the user could customize more the appeal and donation form.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Fundraise Up

Clean and well designed donation form pages

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Blackbaud lack of support for etapestry and pricing was very expensive.

Review Source

Response from Fundraise Up

July 20, 2020

Jeff, thanks for this great review! We will be rolling out more customizations soon, but always protecting the parts that would/could impact donor conversion rate. Anything we restrict is for our mutual benefits. We appreciate your feedback!

Brian J.  
Senior Director, Marketing and Communications  
Real Estate  
Used the software for: Less than 6 months

### "Best in class giving platform"

April 15, 2020

5.0

Fundraise Up offers charities the advanced features available to major online retailers, like Amazon, Target, etc., that help drive higher conversion. It’s great to finally see these sophisticated tools available to our industry!

Pros

Incredible features, far beyond similar service offerings on the market.

Cons

There isn’t much negotiation available on their fee structure, but it is reasonable and helps pay for continued platform advancement and improvement.

Review Source

Response from Fundraise Up

April 17, 2020

Thank you, Brian! This is exactly what we had set out to do -- provide "eCommerce-level" technology to nonprofits. Thank you for being part of the FunFam!

CV

Charlotte V.  
Individual Donors Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great giving and donor management software"

September 8, 2020

5.0

Pros

I really like all the information that provides on our donors and the Salesforce integration, it really helps to have everyting in one place and working in sincrony. Also is very easy to use as a donor, it's a straight forward and transparent process.

Cons

At the beginning as a bit hard to understand where all the settings were, especially for campaigns management, but once you get a hold on it gets easier.

Review Source

Response from Fundraise Up

September 19, 2020

Thank you, Charlotte! We try to make the dashboard part as easy as the donor part -- not always possible, but we try. We love the work you all do -- keep it up, and we will keep supporting you!

Brian R.  
Annual Giving Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great platform "

August 28, 2020

5.0

Pros

Donation forms are very easy to set up and customize and look great. They recently released an integration with Raiser’s Edge NXT which has been a huge time saver. Their customer service is A+.

Cons

Honestly, I don’t have any cons. Even the most minor annoyance is fixed quickly by contacting customer service. And they often release updates so it’s improving all the time.

Review Source

Response from Fundraise Up

September 19, 2020

A con-free experience, platform, and tech -- we should all be able to have that, right?! Thanks for your review, Brian. We love AMC and all the work you do.

VR

Verified Reviewer  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Game Changer"

September 8, 2020

5.0

FundraiseUp has been a game changer. I love the ability to receive recurring donations and all the automated thank you emails and receipts. It immediately elevated the profile of our organization and commands confidence of where a donor is investing their money.

Pros

I did a ton of product demos to determine what my organization's first fundraising platform would be, and Fundraiseup totally took the cake. I am not tech-y at all, but my engineer \[SENSITIVE CONTENT HIDDEN\] is a rock star. She is so kind, helpful, and responsive. She walked me through all the back end to get the code working on Word Press and is always around to answer questions or sanity check. FundraiseUp is intuitive, easy, and really elevates the profile of our organization.

Cons

I think the team made it relatively easy to implement the code into our website.

Review Source

Response from Fundraise Up

September 19, 2020

Game changer. We couldn't have hoped for a better title to a review. Thanks so much!

EW

Erinn W.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A wonderful way to spur more online donations"

September 9, 2020

5.0

wonderful so far. and the service is incredible. your team is responsive and very helpful

Pros

The incredible UX design and the AI power has already increased our fundraising. We have more people signing up for monthly donations, and more donors completing online gifts than before. The nice design and quality of the page is definitely the best part

Cons

It would be great to be able to add new recurring donors in the backend of the system. We have roughly 200 recurring donors who are being processed by our CRM, but it would be great to transition them over to Fundraise Up more easily

Reason for choosing Fundraise Up

I like the design of fundraise up more

Review Source

Response from Fundraise Up

September 19, 2020

Thank you SO much Erinn for your review. We love hearing that our tech helps nonprofits directly -- both saving time and increasing revenue. We genuinely enjoy supporting your mission. And you CAN add recurring donors in the backend! Please enable your Virtual Terminal -- we'll have your Nonprofit Success Manager reach out to you.

NO

Nathan O.  
CEO/Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love it and have not had any problems"

May 13, 2021

5.0

So far we have done pretty basic projects but are moving into more technical events and I can't wait to see how it goes.

Pros

Easy to use and have had good customer support.

Cons

We have not had any big issues yet that we couldn't work out with a little training.

Review Source

Response from Fundraise Up

May 24, 2021

Thank you for the review, Nathan! And thank you for the opportunity to serve Chair the Hope as its fundraising platform of choice.

AG

Allison G.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Awesome product! "

April 4, 2020

5.0

Pros

We have used several other platforms yet we never found one that we were completely satisfied with. The functionality and ease of use on the backside and the consumer side is great.

Cons

It is a tad more complicated to integrate into our current website than we anticipated but the helpdesk and instructions are very helpful.

Reason for choosing Fundraise Up

We chose this option because of it's affordability and lack of a monthly fee or contract.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

We were looking for the capability to provide a more professional and customized experience for our donors.

Review Source

Response from Fundraise Up

April 17, 2020

Thank you! We're glad to be working with your nonprofit.

AC

Abby C.  
Head of Fundraising  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "FundraiseUp makes taking donations seamless"

September 8, 2020

5.0

It just makes taking donations on our website seamless and user friendly.

Pros

I love the donor interface that allows people to choose one-time gifts or monthly. I also love that people are reminded if they do not complete a donation, to ensure maximum ROI.

Cons

I can't find any yet. SUPER excited that P2P is coming!!

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Because we wanted more functionality and an easier user experience.

Review Source

Response from Fundraise Up

September 19, 2020

Thank you for your review Abby -- your organizations mission is something we need, and the new movie released is fantastic. We all watched it and were moved. We love what we do here supporting your mission.

EW

Esther W.  
Development Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "More bang for your buck"

January 4, 2021

5.0

Pros

1) great sales support; 2) user interface is excellent; 3) attractive design; 4) encourages donors to increase their giving in a transparent, non-intrusive way; 5) costs the same as mighty cause but with much more interactive features and support; 6) we will grow into this product; 7) easy to get started; and 8) gift can be made with less clicks.

Cons

still quote high user fees; I wish the employer match service was a lower percentage of the gift (we opted not to use this feature as of now).

Review Source

Response from Fundraise Up

January 12, 2021

Esther, I'm happy to see that you and the Rebuilding Together Philadelphia team are have a positive experience with the platform! We're here to help you grow, so any time you need anything, just let us know :) Nic

SD

Sandra D.  
DE  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fundraise Up for Local Youth Focused Nonprofit"

July 19, 2020

5.0

I loved delpoying this platform for my campaign. It is easy to use and was fun to set up.

Pros

I like how it looks. The buttons are clean and easy to understand. I also liked how easy it was to integrate into our website and social media.

Cons

I was very pleased with it. I got a few complaints about the way it captured data i.e. there were too many screens/steps.

Review Source

Response from Fundraise Up

July 20, 2020

Thank you for your review! Regarding "too many steps", we've found in our testing that the step-by-step is much more effective. In fact, most steps after the donation are optional -- so the donor \*could\* leave the process at any time without risking that the donation doesn't happen.

TZ

Tami Z.  
COO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fundraise Up got my nonprofit off the ground with great way to raise funds."

July 18, 2020

5.0

Overall, we are really happy with Fundraise Up.

Pros

It is easy to set up and use. Also the customer support is really wonderful.

Cons

We would love to see more functionality for other features, such as peer to peer fundraising.

Review Source

Response from Fundraise Up

July 20, 2020

Thank you for the review, Tami! Peer-to-peer is on the way, hopefully later this year. :) Stay tuned!

RT

Robert T.  
Director of Finance  
Religious Institutions  
Used the software for: Less than 6 months

### "A donor experience unlike any other."

April 15, 2020

5.0

Pros

The most impactful feature is the giving portal. It does not require a login (no backend maintenance for us to manage for our donors) and is simple and intuitive for our donors.

Cons

We're still early on with Fundraise Up. So far, it has exceeded our expectations.

Review Source

Response from Fundraise Up

April 17, 2020

So glad you're finding value in our Donor Portal. It took us some time to release this, but we only release our features when we feel we've absolutely nailed it. Thank you for allowing us to work with you all!

Michelle H.  
Director of Donor Services  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "FANTASTIC"

November 18, 2020

5.0

Pros

Fundraise Up is such an amazing tool that makes it easy for our supporters to give with whatever payment method they choose, and makes it easy to track and report on donations coming in. I absolutely love the features and elements, and I believe our donors love them too!

Cons

The only snag we ran into is due to our internal structuring, but the support we received from \[SENSITIVE CONTENT HIDDEN\] made it really easy to move forward.

Review Source

Response from Fundraise Up

November 19, 2020

Michelle, thanks so much for sharing your feedback. I'm glad you're having a great experience with Fundraise Up. Sal and Casey are the best!

AW

Anthony W.  
Trustee and ceo  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "ONLINE DONATIONS SOLVED!"

August 24, 2020

5.0

Fundraise Up enabled us to take online donations without problems and to be GDPR compliant. They have turned administration into a dream as they issue all the receipts and thank you´s automatically. What´s more when we had a payment that failed to go through, they notified us of the donor right away so we were able to contact them and encourage them to sort out the problem with their bank. Due to Fundraise Up´s swift action, we were able to prevent that supporter from ceasing to support our charity.

Pros

The fact that it was so easy to install - we just gave the go ahead and they did all the work of installing it and making sure it worked properly.

Cons

We have been so pleased with the product and their service that I cannot think of any cons.

Review Source

Response from Fundraise Up

August 27, 2020

Anthony, this is exactly the kind of thing we strive to achieve. Not only making it easy for the donor, but also the administration team. Thank YOU!

KK

Kattie K.  
Development Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great product! Time Saving and Easy to Use!"

April 15, 2020

5.0

Pros

It was very easy to set up. I love the donation page options and we are already seeing an increase in monthly donors!

Cons

Everything has been great. We had to switch our credit card processor over to Stripe, which was the most complicated part of this, but that had more to do with other companies, not Fundraise Up.

Review Source

Response from Fundraise Up

April 17, 2020

We LOVE when we hear monthly donors are increasing! This is common -- often we earn monthly donors 2-3x faster than traditional online giving platforms. Welcome!

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