--- title: "Fundraise Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fundraise Up the right Donation Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Fundraise Up 4.8 (93) [View alternatives](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Fundraise Up Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews BB Beth B Director of DevelopmentNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Not only does Fundraise Up power our online giving (and acknowledgments), but they have a number of elements to enhance giving on an org's website. If you visit our website now, you'll likely see the "social proof" element, which highlights giving for whichever campaign the org enables.“ July 31, 2026 MR Moshe R CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Their campaign pages are not robust enough---for example I was trying to do a campaign were donors can sponsor different items.“ August 28, 2025 SR Steve R Marketing and Content ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “They are constantly adding products, which gives us more fundraising options, like landing pages that are quick and easy to build, and video options to replace static photos.“ July 21, 2026 SM Scott M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “There are no user-ready reports.“ July 10, 2026 LN Lindsey N VP, Philanthropy InsightNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “Fundraise Up's platform is built around a genuinely frictionless donor experience, and every feature feels thoughtfully designed and thoroughly tested before it reaches customers.“ July 27, 2026 MR Moshe R CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “What they don't tell you or know, is despite donors covering the fees, how many email complaints I get from donors about the high fees.“ August 28, 2025 Jennifer J CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It has helped us increase recurring donations, improve conversion rates, and streamline our online fundraising efforts.“ July 9, 2026 WS Will S Donor and Data Strategy ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “My dislikes are very infrequent.“ July 9, 2026 ## Showing most helpful reviews Showing 1-25 of 93 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director of Marketing and Communications Used the software for: 3-5 years ### "Making Online Giving Easier for Our Donors" October 5, 2026 5.0 Our overall experience with Fundraise Up has been very positive. We use it regularly for our online fundraising efforts, from general donations to specific campaigns throughout the year. It gives us a lot of flexibility while still making the giving process simple for donors. It has become an important part of our fundraising and digital marketing efforts, and I appreciate that we can create a professional giving experience without having to make every update through a developer. Pros Fundraise Up has made the online giving experience much easier for both our donors and our team. The donation forms are clean, easy to use and work well across devices. I also really like how customizable the platform is and how easy it is to create different campaigns and giving opportunities. The reporting and donor information are helpful, and overall it has helped us create a much better online donation experience. Cons There can be a little bit of a learning curve when you first start using some of the more advanced features and customization options. There are also times when I have to spend a little more time figuring out where a particular setting or report is located. That said, these have been pretty minor issues compared to the overall experience. Review Source R Reviewer Development Officer Used the software for: 1-3 years ### "Great Product" August 22, 2026 5.0 Great for reporting and having multiple campaigns if you have several different areas that need to be funded for. Pros Is very helpful with online donations. Easy to set up and assisting with online donations big and small. Cons Limited customization options and higher transaction fees make campaign branding harder to scale for the organization Review Source R Reviewer Donor Services Specialist Used the software for: 3-5 years ### "We LOVE Fundraise UP!" August 7, 2026 5.0 Our overall experience with Fundraise Up has been excellent. The platform has helped us create a more seamless and user-friendly giving experience for our donors while also making our fundraising processes more efficient behind the scenes. Since implementing Fundraise Up, we have seen substantial growth in our recurring giving program and have been able to automate processes that previously required significant manual effort. This has saved our team valuable time and allowed us to focus more on donor engagement and mission-driven work. Features like digital tribute e-cards have also been especially valuable, allowing us to enhance the donor experience while reducing printing, postage, and administrative costs. We greatly appreciate the exceptional support from our Customer Success Manager and the Fundraise Up team, who are responsive, knowledgeable, and invested in helping us succeed. Fundraise Up has been a great partner in helping us modernize our online fundraising efforts, improve our donor experience, and better serve our supporters. Pros \- Outstanding customer service and support from our CSM. - User-friendly for both staff and donors. - Simple donation process with multiple payment options. - Modern, highly customizable donation forms. - Regular product updates and new features, with the team actively listening to customer feedback. - Excellent donor portal that makes it easy for supporters to manage their own information and recurring gifts. - Strong integrations that help streamline our fundraising operations. Cons \- We would appreciate more flexibility with donor data fields. Despite multiple requests, a middle name field is still not available, which would be helpful for maintaining complete donor records. - Some updates have reduced the simplicity of certain workflows. For example, moving Elements analytics into Insights provides more robust reporting, but we miss having quick, at-a-glance performance metrics directly within the Elements tab for everyday monitoring. - We would like to see more automation around recurring tribute e-cards. Currently, tribute e-cards are only triggered for the initial recurring gift and require manual follow-up for future recurring donations. Review Source R Reviewer Director of Development Used the software for: 1-3 years ### "It's a win for us!" August 2, 2026 5.0 There's nothing but good things to say about Tacoma Humane's experience with Fundraise Up! We love it and so do our donors. Pros Not only does Fundraise Up power our online giving (and acknowledgments), but they have a number of elements to enhance giving on an org's website. If you visit our website now, you'll likely see the "social proof" element, which highlights giving for whichever campaign the org enables. Also, the pre-gift and post-gift upgrades to monthly giving has been a powerful tool for growing our recurring gift program without much staff lift. For example, in the first two months of 2026 alone, we had 88 new monthly donors sign up through FRU. Cons We have had a couple of savvy donors question why the fee is so high when they opt to cover transaction fees. Review Source R Reviewer VP, Philanthropy Insight Used the software for: 3-5 years ### "One of the best technology partners I've worked with" July 28, 2026 5.0 Fundraise Up has set a high bar for what a nonprofit technology partner should be: innovative, mission-aligned, relentlessly focused on the donor experience, and staffed by people who care deeply about both their customers and the sector. I recommend them without hesitation. Pros Fundraise Up's platform is built around a genuinely frictionless donor experience, and every feature feels thoughtfully designed and thoroughly tested before it reaches customers. Their investment in AI-powered capabilities, combined with an ambitious product roadmap, demonstrates a company that is constantly innovating while listening closely to customer feedback. Time and again, we've seen them deliver meaningful enhancements faster than expected. One aspect I especially appreciate is their values-aligned pricing model. There are no implementation fees or ongoing account fees. They only succeed when their platform helps organizations raise more. That alignment creates a true partnership rather than a traditional vendor relationship. Just as impressive as the product is the team behind it. Every interaction has been with people who are exceptionally talented, responsive, and genuinely invested in our success. They embody a customer-first culture that feels authentic, not performative. It's also clear that Fundraise Up invests in its own people; when employees enjoy where they work, it shows in the quality of the service they provide. Cons I'll let you know if I find something! I haven't yet found any faults with the product. Challenges only occur when my organization has a nuanced business need unique to us. Review Source R Reviewer Sr. Director of Stewardship Communications Used the software for: 1-3 years ### "An Authentic Partnership" July 26, 2026 5.0 From our initial sales experience (WIth \[sensitive content hidden\]) to our current CSM (Wil P.), it is evident that Fundraise Up has high standards for their team members. There is a shared purpose with transparency and authenticity along the way. Many vendors try too hard to 'sell' their features and benefits. Fundraise Up presents themselves as collaborators and problem solvers and not a 'band aid' to fix broken systems. I'm grateful for their guidance and partnership during our entire transition and we are finding more and more benefits of the platform that will continue to increase our fundraising efforts. Pros I appreciate that Fundraise Up is constantly iterating to improve their product based on customer feedback. Their philosophy is that they are not successful unless the client is successful and we have found that to be true. Cons It's hard to identify a 'least' favorite related to Fundraise Up when our experience has been largely positive. One thing I might address is some of/how the data gets pushed to our CRM through the integrations isn't ideal. But these are issues the team is trying to help us resolve. We recognize that a single platform cannot be all things to all people. But gosh, Fundraise Up does a great job in trying to help us problem solve when we identify these challenges! Review Source Jordan C. Data and Web Specialist Used the software for: 3-5 years ### "FundraiseUp is a product worth investing in" July 25, 2026 5.0 My organization's overall experience with FundraiseUp has been fantastic. They offer so many great features and have been great for the years we've used the platform. Pros I enjoy the ease of the system and how much it can elevate the fundraising experience for your donors. With access to amazing elements, a reporting dashboard, and a donor portal, FundraiseUp does it all and for free. They do not charge for the platform use but based on each gift transaction at a competitive rate. The platform is easy to learn once you get into it. FundraiseUp offers multifactor authentication so you never have to worry about your donor's information being at risk. The platform also allows you to invite other team members on different permission based systems for what you'd need. Their customer and technical support teams have also been great whenever I needed their assistance. Cons The only con I could say about FundraiseUp is that they currently do not have event management software but they have assured me that it's on the roadmap. Review Source R Reviewer Marketing and Content Manager Used the software for: 3-5 years ### "Easy to use giving platform" July 22, 2026 4.0 Overall, we've been very pleased with Fundraise Up. The donation forms and elements look great, and we love that they have figured out what works best with donors so we don't stray too far. Pros Fundraise Up is extremely easy to use. They are constantly adding products, which gives us more fundraising options, like landing pages that are quick and easy to build, and video options to replace static photos. Cons Only recently have we been having some issues with the integration between it and our CRM, Virtuous. Review Source R Reviewer Executive Director Used the software for: 1-3 years ### "FundraiseUp is an excellent fundraising system" July 14, 2026 5.0 Support is excellent. They are helpful and quick to provide information to resolve any issues. I like the user interface and implementing campaigns is very easy. The search functionality is excellent as well. Pros FundraiseUp is the easiest fundraising software to use that is available. It is intuitive, easy to set up and provides great information about donors. The value for the cost of the system is outstanding. Cons There are no user-ready reports. This could be improved. Typically, LYBUNT and SYBUNT reports are available in fundraising software. These and simple reports all have to be built through exports. Review Source Jennifer J. CEO Used the software for: 3-5 years ### "Highly Recommend FundraiseUp" July 12, 2026 5.0 We've had an outstanding experience with Fundraise Up. The platform is secure, intuitive, and thoughtfully designed to maximize donor giving while creating an excellent experience for our supporters. It has helped us increase recurring donations, improve conversion rates, and streamline our online fundraising efforts. The interface is easy to navigate, integrations work well with our existing systems, and the reporting provides valuable insights for our team. Customer support has also been responsive and knowledgeable whenever we've needed assistance. Overall, Fundraise Up has become an essential part of our fundraising strategy, and we would confidently recommend it to any nonprofit looking to improve its online giving experience and grow donor support. Pros What impressed us most about Fundraise Up is how much it improves both the donor experience and our fundraising results. The donation process is fast, intuitive, and optimized for conversion, making it easy for supporters to complete a gift on any device. Features like recurring giving prompts, suggested donation amounts, digital wallets, and employer matching have helped increase both our average gift size and the number of recurring donors. We also appreciate how well the platform integrates with our existing systems, allowing our team to spend less time on manual processes and more time building relationships with donors. The reporting and analytics provide valuable insights into campaign performance and donor behavior, helping us make better fundraising decisions. Finally, the customer support has been excellent. The team is responsive, knowledgeable, and genuinely interested in helping nonprofits succeed. Fundraise Up has become an important part of our fundraising strategy and has delivered measurable value for our organization. Cons One area that could be improved is the campaign setup workflow. Currently, creating a campaign and then adding donation elements requires navigating between separate sections and re-entering information that has already been provided. It would be much more efficient if campaigns and their associated donation elements could be created and managed from the same interface, eliminating duplicate data entry and reducing the need to switch back and forth between tabs. A more streamlined workflow would save time, especially for organizations that frequently launch new campaigns or seasonal appeals. It would also reduce the chance of inconsistencies between campaign settings and donation forms. While this isn't a major issue and certainly doesn't outweigh the platform's many strengths, simplifying the campaign creation process would improve the overall user experience and make an already excellent platform even more efficient for nonprofit teams. Review Source Jared D. Executive Director Used the software for: 1-3 years ### "Look no further than Fundraise Up!" July 10, 2026 5.0 Their customer support team is so responsive and incredibly kind. Love the product and constantly recommend it to other nonprofit friends. Pros Fundraise Up is an incredibly user-friendly platform that's on the cutting edge of the latest digital fundraising trends. We've been nothing but pleased with how easy it is to use the tool and the seamless check out process it offers our donors. Cons There's very small tweaks I would make to the product. Some additional reportable fields I wish were available such as a total transaction fee field. There are also some fields with the Virtuous integration I wish were available. Their peer-to-peer tool isn't as robust as Classy, but my understanding is their actively improving it. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Disappointed" September 2, 2025 2.0 They started off great and it has been downhill. My account rep keeps changing which makes me think that they are not the best company to work for. Pros There are a lot of things I like about it. Ease of use, ability to create donation pages quickly are 2 examples Cons 1\. For sure the cost--they gobble up a hefty percentage on each donation. I have emailed them multiple times about this but they don't respond. The total fee including Stripes 2.2% (for non profits) is usually around 7-8%. They will tell you "donors cover those fees 80-85% of the time." What they don't tell you or know, is despite donors covering the fees, how many email complaints I get from donors about the high fees. I spend a lot of time "defending" FundraiseUp and their exorbitant fees. 2. The campaign pages are not very versatile. You are limited to your logo, space for a header/pic and text. 3. Their campaign pages are not robust enough---for example I was trying to do a campaign were donors can sponsor different items. I wanted to have a checkout where they could choose an item to donate and quantity. FundraiseUp can only create a dollar amount and description. There is no possibility for anything else. I asked them if they have a thermometer that I can put on my donation page--they don't have it--they just have a progress slider which is not the same thing. There are very few elements that they offer for your campaign pages. 3. They have no integration for donating using a card swiper like Paypal has or Square. At events this is so critical but they don't have it. 4. When a donor donates they get an automated receipt/response which is used for filing their taxes. However, at the end of the year many of my donors as me for a consolidated report of all their donation in one document they can file for their taxes. I have to tell them that they got a doc each time they donated. Now some of the donors have give 10-20 times over the year! There is no feature on FundraiseUp to give a donor one document generated automatically with all their donations including a personalized text from us about the tax deuctibility Review Source R Reviewer Director of Advancement Used the software for: Less than 1 year ### "Donors love it" February 3, 2021 5.0 Pros We are in the business of bringing joy to our donors. Some (including a Board Member who is herself in Development) have actually reached out to us to tell us how much they enjoyed the checkout process. And I am confident we are raising more money thanks to the intelligent features: visual cues to nudge the donor to give monthly, suggested giving amounts, customizable checkout questions (about 30% of donors are telling me how they discovered us and why they are giving), integration with Double the Donation makes it SO easy for the donor to indicate an employer match (we've gone from 0 matches to 32, and some of those are recurring gifts!), the ability to filter and search for all of this data SO easily. It's a joy to use! At first we got FundraiseUp as an integration when we migrated to Kindful (which has integrations with Mail Chimp and DonorSearch - wouldn't you like to see the donor's wealth screening right in his or her profile?) but I never imagined how much we would love it. Make yourself and your donors happy...and Kindful is now merging with Bloomerang, which has the best education platform for fundraisers (IMO). Cons Our \[SENSITIVE CONTENT HIDDEN\] balked at first at the 3% fee, but we managed to convince him that the ROI would be positive - and it is. 84% of our donors have covered the fees. You can't put a price on making donors happy. It is the foundation of donor retention. Period! Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Best fundraising software for nonprofits - period!" January 5, 2021 5.0 One word: iconic. Pros Fundraise Up is extremely versatile and can be used in a VARIETY of use cases. With elements, you can essentially utilize MANY engaging fundraising tactics from one easy to use dashboard. If you're looking for a platform - look no further. Fundraise Up is the absolute best - especially since there are no monthly fees! Cons Perhaps a native integration with Mailchimp so that emails can be sent/tracked from/to Mailchimp would be incredible. We also use Bloomerang as our CRM - which easily integrates with Fundraise Up. The routine issue has just been trying to log our emails automatically from Mailchimp to our audience, and then back to Bloomerang. Review Source SK Shannon K. Director of Marketing Used the software for: Less than 1 year ### "Our experience with Fundraise Up has been wonderful!" December 17, 2019 5.0 We migrated to FundraiseUp from a huge all-in-one system that was giving us problems. As a small, two-person development team without a coder on staff, we weren't able to manually customize our old forms and they just felt archaic. With Fundraise Up, their entire system is customizable and easy to use by the layperson. We just went through our first #GivingTuesday with FundraiseUp and increased our online revenue by 72%. I'd love to believe this is because of my hard work and expertise, but I've got to give lots of credit to the platform! Pros There are so many things we love about Fundraise Up, it will be hard to list them all here. I love the customizable URLs, the ease of use, the data-driven suggested donation amounts, and the ability to customize. Setup was \*extremely\* easy and it's simple to duplicate campaigns. The help desk is always quick to respond and really helpful. Cons I can't think of much that we don't like about Fundraise Up. We've encountered a couple of challenges along the way, but their folks have been tremendously helpful. Review Source R Reviewer Executive Director Used the software for: Less than 1 year ### "Perfect donor software" August 19, 2020 5.0 Pros Very easy interface to set up and operate. The software is the best that I found after trialing and researching several other Fundraising platforms on the market. Fundraise Up is the answer to raising the max amount of funds from all generations - I no longer feel like I am going to risk losing a donor because of long, outdated forms that want so much information in order to give money. The millennials and gen z will feel engaged because of the capabilities to also use Google and Apple Pay. There is literally no one left behind in the design of this software. I am very happy with this company and will be recommending you for years to come. Cons Not having the ability to build a campaign page that doesn't have to be built and hosted on my own website. Review Source Amanda S. Associate Director for Philanthropy Used the software for: Less than 1 year ### "It hasn't been long but it's been great" July 20, 2020 5.0 So far I've had a great experience. The staff were incredibly friendly and quick to answer questions. I especially love the user experience and I think the easier donations can be made the more donations we'll recieve. Pros We just launched our first campaign with this software and so far I love the ease at which users can make donations. So far we've seen an increase in donations simply because donors can easily use paypal or apple pay to make gifts. What helped make the switch was the easy integration with our current CRM (Bloomerang). Cons Not everything syncs with the CRM so there is still some manual entry to be done on my part and the emails don't easily open the transaction in our CRM ( like our old forms did) so it just makes the back end work a little more cumbersome. Review Source R Reviewer Donation Manager Used the software for: Less than 1 year ### "A Great Tool for Donors!" July 1, 2025 5.0 Overall, FundraiseUp has really made things easier for our department. I have also seen a small uptick of donations. Pros I like that it is very used friendly and I am able to keep track of the donations. I also like that it gives each donor their own profile to update. Cons There are not any cons that I can think of or complaints that I would have. Everything is a good as I imagined it would be when we integrated. Review Source Verified Reviewer Administrative Assistant Used the software for: 1-3 years ### "A Must Have for Non-Profits" March 24, 2023 5.0 Pros Fundraise Up has changed the game for us. It allows us to have easy-to-use elements on our website, encourage donations gently but effectively, bolster our monthly giving program, and even cut down on the amount of credit card fees we pay because Fundraise Up encourages donors to cover the fees themselves!Plus, their customer service is quick to respond, answer questions, implement ideas, and help us understand and best utilize their software for our needs. Cons I honestly don't have any complaints. This is a fantastic set up. Review Source R Reviewer Communications Specialist Used the software for: 1-3 years ### "Simple layout and ease of use" March 30, 2019 5.0 Pros The emphasis on a monthly giving option is perfect for our nonprofit's focus. Looks great and easy to use. Cons There isn't an option to give monthly through PayPal but I think that is on PayPal's end. There is also a minimum giving level for donations through ACH but again, I don't know if that is because of Fundraise Up or not. Review Source Jennifer S. Office Administrator Used the software for: 1-3 years ### "Fundraise Up is a leading fundraising platform" July 22, 2020 5.0 Pros Fundraise Up is a great fundraising platform that offers helpful tools and fabulous customer service. My favorite thing about Fundraise Up is its ability to integrate with our CRM software. The ability to automatically push donors and donations into our CRM has saved me hours a week manually adding donations. Cons It's hard to come up with anything to complain about with this software. One thing I do wish was available was a chat feature for customer support. Review Source Katia G. Director Used the software for: 3-5 years ### "Game changer for nonprofit websites!" July 21, 2020 5.0 Pros The ease and user-friendly functionality of the widget is excellent. The entire checkout process is so streamlined now and helps instill trust in donors. Encouraging donors to cover the processing fee has helped so much with our total fundraising. We're so happy we found Fundraise Up! Cons There are no cons to mention so far. We've had a good experience. Review Source R Reviewer Development Director Used the software for: Less than 1 year ### "Fundraise Up review" April 14, 2020 5.0 Pros easy to implement. like the fact there is no subscription fee. many payment options like credit card, apple pay, pay pal and even bank etf. easy for end user to make donations. customizable ty letters to donors. url still shows my non profit name so no doubt to donor they are still on our site. Cons would be nice if they would integrate with donor perfect crm Review Source R Reviewer Elementary School PTO President Used the software for: Less than 1 year ### "We couldn't have done it with them. " March 19, 2021 5.0 In a time of great difficulty, we've had to think outside the box for school fundraising. This is what brought us to FundraiseUp. The software was fantastic and the result was even better, but the real hero of the process is the customer service. I had \[SENSITIVE CONTENT HIDDEN\] and she 100% was the deciding factor on why I chose FundraiseUp for our biggest school fundraiser of the year. I'm so glad I did and I literally can't sing her praises enough. Thanks to her hard work, warmth, and patience with me our elementary school brought in a very large amount of money in the middle of a pandemic. FundraiseUp and \[SENSITIVE CONTENT HIDDEN\] saved us this year. Pros The software was so easy to use, even for someone like myself who is not the greatest with such things. It was easy to set up, easy for donors to navigate, and all the information I needed on the backend was right there for me. Cons There were a couple tiny issues I told my FundraiseUp rep about, moreso me trying to give constructive criticism than any real problem. So tiny, for example like when Grandma leaves a message with her donation, it should be easier for the child to see it. Silly stuff, but FundraiseUp will probably fix it, because that's how great they are. Review Source R Reviewer Director of Partnerships and Creative Director Used the software for: Less than 1 year ### "We love using Fundraise UP" January 5, 2021 4.0 The customer service is incredible! They are prompt, always willing to help, and want us to succeed. We love the interface and design of the software. This has grown our donor base and helped us increase our overall donations. Pros It is intuitive, easy to learn, and it has significantly increased our recurring donations since implementing this software. Cons It was a bit hard to navigate all of the buttons and sections/subsections in the portal, but now that I have learned, it is much easier. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.