# Fundraise Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fundraise Up the right Donation Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/reviews

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Fundraise Up

4.8 (82)

[View alternatives](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Fundraise Up

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Robin M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Fundraise Up was a game-changer for my organization because its simple donation process and multiple payment options solved a critical problem.“

February 10, 2026

MR

Moshe R

CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Their campaign pages are not robust enough---for example I was trying to do a campaign were donors can sponsor different items.“

August 28, 2025

SG

Savannah G

Visual Content StrategistNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“It is beautiful, user friendly, mobile friendly, and dynamic, allowing us to do all sorts of different campaigns that all look unique and visually exciting for the donor.“

May 31, 2024

MR

Moshe R

CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“What they don't tell you or know, is despite donors covering the fees, how many email complaints I get from donors about the high fees.“

August 28, 2025

TS

Totiana S

Donation ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“I also like that it gives each donor their own profile to update.“

June 28, 2025

Robin M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“However, I don't love the interface or reporting.“

February 10, 2026

TS

Totiana S

Donation ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“I like that it is very used friendly and I am able to keep track of the donations.“

June 28, 2025

MR

Moshe R

CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“I spend a lot of time "defending" FundraiseUp and their exorbitant fees.“

August 28, 2025

## Showing most helpful reviews

Showing 1-25 of 82 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Robin M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fundraise Up: Game Changer for Non-Profit Donation Process"

February 10, 2026

5.0

Fundraise Up was a game-changer for my organization because its simple donation process and multiple payment options solved a critical problem.

Pros

At my non-profit, we were using our CRM's payment system for donations. We needed more donor options and a simpler process. We investigated options and landed on Fundraise Up because it offered a simple payment process and options like Apple Pay. In addition, we found that the product was well-priced versus other options (only credit card fees).

Cons

Fundraise Up works well, but the credit card fees could be more competitively priced. Fundraise Up is clearly committed to updating their product and it gets better and better. However, I don't love the interface or reporting. It's fine but it is not intuitive which is something I strongly prefer.

Alternatives considered

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[Funraise](https://www.capterra.com/p/154623/Funraise/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reason for choosing Fundraise Up

It had exactly what we needed: a strong donor experience and multiple payment options, at a competitive price.

Review Source

MB

Matthew B.  
IT / Digital Strategist  
Environmental Services  
Used the software for: Less than 6 months

### "Its Changed The Game For Donation Platforms!"

August 11, 2020

5.0

By making the donor experience cleaner and more intuitive, we have found a big increase in donor activity and retention. The fact that donors can also update their own payment methods and amounts via their own dashboard has taken the workload off our fundraising team to focus on engaging donors in other areas.

Pros

The incredibly simple setup is the first notable thing. Then the ability to use donation elements in such a flexible manner across our website, online store, social media posts, EDM's and even email signatures makes this a stand out feature. Creating campaigns is also a really simple process, however the ability to tailor each campaign on a micro level is brilliant. For the admin / IT department, Fundraise Up has integrations prebuilt for the stripe payment gateway, Double the Donation, as well as the option for data to be pushed into Kindful, sales force etc for CRM management. Zapier can also be integrated to achieve anything not prebuilt which is a snap to use. The dashboard for the donor management gives really clear and concise information with simple reporting that also be exported via CSV if needed. For marketers, it allows you to track insights such as UTM codes which is invaluable. Lastly the use of the donation app from a users perspective is brilliant and looks at the process at a way that makes it incredibly simple for the donor to give without bloated forms, while still allowing for options such as tributes, employer, anonymous donations, cover fees and a range of other features. In short it just works right out of the box exactly how you need it too. The team at Fundraise Up are proactive and making enhancements continually and their support is A+

Cons

After a few months of active use we have no issues.

Alternatives considered

[Keela](https://www.capterra.com/p/154358/Keela/)[Raisely](https://www.capterra.com/p/175393/Raisely/)[Ontraport](https://www.capterra.com/p/220784/Ontraport/)[Funraise](https://www.capterra.com/p/154623/Funraise/)

Reason for choosing Fundraise Up

All other platforms use the same donation experience. Standard landing page or forms - nothing at all wrong with this, however Fundraise Up offered a new take on the giving experience that was more flexible from an admin perspective and donor experience.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

The donation platform used as part of Sales Force needed to be managed by a third party and was problematic and clunky as well as expensive.

Review Source

Response from Fundraise Up

August 19, 2020

Matthew, thank you so much for your feedback! We much appreciate it. We're glad you're finding the new approach to be working for your organization on so many levels. You all have an amazing mission, and cutting-edge tech adopters to boot. Cheers!

MR

Moshe R.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Disappointed"

August 28, 2025

2.0

They started off great and it has been downhill. My account rep keeps changing which makes me think that they are not the best company to work for.

Pros

There are a lot of things I like about it. Ease of use, ability to create donation pages quickly are 2 examples

Cons

1\. For sure the cost--they gobble up a hefty percentage on each donation. I have emailed them multiple times about this but they don't respond. The total fee including Stripes 2.2% (for non profits) is usually around 7-8%. They will tell you "donors cover those fees 80-85% of the time." What they don't tell you or know, is despite donors covering the fees, how many email complaints I get from donors about the high fees. I spend a lot of time "defending" FundraiseUp and their exorbitant fees. 2. The campaign pages are not very versatile. You are limited to your logo, space for a header/pic and text. 3. Their campaign pages are not robust enough---for example I was trying to do a campaign were donors can sponsor different items. I wanted to have a checkout where they could choose an item to donate and quantity. FundraiseUp can only create a dollar amount and description. There is no possibility for anything else. I asked them if they have a thermometer that I can put on my donation page--they don't have it--they just have a progress slider which is not the same thing. There are very few elements that they offer for your campaign pages. 3. They have no integration for donating using a card swiper like Paypal has or Square. At events this is so critical but they don't have it. 4. When a donor donates they get an automated receipt/response which is used for filing their taxes. However, at the end of the year many of my donors as me for a consolidated report of all their donation in one document they can file for their taxes. I have to tell them that they got a doc each time they donated. Now some of the donors have give 10-20 times over the year! There is no feature on FundraiseUp to give a donor one document generated automatically with all their donations including a personalized text from us about the tax deuctibility

Switched from

[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/)

Looking for easier to use platform and more robust campaign pages. Its been disappointing

Review Source

AF

Aaron F.  
Executive Director & Co-Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best in the Business! - Do not sleep on Fundraise Up"

February 5, 2021

5.0

We were able to robustly implement FRU literally overnight, in a frantic attempt to get a campaign page up and running for an upcoming fundraising event. We knew immediately that this software platform and the incredible staff at FRU were on another level entirely. In our option, they have no competition. Since that overnight success story, we have been singing FRU's praises and find ourselves getting upset at least once a day, knowing that other great nonprofit orgs are stuck using any other donation platform. If you are one of those nonprofits out there not using FRU, it's the equivalent of still owning a pager instead of a cellular phone. Get with it!

Pros

\- UI/UX - Elegant, intuitive, and efficient, there is not a better looking platform in the game today - Elements - This is the software's most brilliant feature and is truly unique to the industry - Checkout - Backed by science and machine learning, this checkout form can generate outsized returns - Branding - Whether at checkout, via elements, thank you emails/receipts, your brand will be prevalent - Dashboard - This goes with the UI/UX, but it is so clean and easy to track...a legit dashboard for everyone - Recurring Donor Focus - The software is constantly working hard to increase recurring donors - Recurring Donor Migration - This feature is amazing and free, allowing us to auto-magically migrate - Double the Donation Integration - The way Match 360 is integrated into checkout is a beautiful thing - Everything else I'm forgetting...

Cons

I don't have any cons at this time. FRU knows exactly who they are as a company and a software platform. They live by specific company guardrails that allow them to focus on improving true pain points and challenges for their nonprofit clients. There is no show with them or gimmicks...simply the best!

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Funraise](https://www.capterra.com/p/154623/Funraise/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/)

Reason for choosing Fundraise Up

There are too may reasons to list. The bottom line is that there are ZERO licensing fees, a very competitive platform fee, and the best support staff + developers the nonprofit fundraising game has ever seen. We love you, FRU!

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

We needed something more powerful than what Donorbox was offering, which served us well for our first few years as an organization. We felt we required better automation/integration with our existing tech stack + we were pushing to create a heavily OLASTEO branded campaign page. FRU was the perfect storm to sweep away our challenges and worries.

Review Source

Response from Fundraise Up

February 8, 2021

Aaron, we're glad we get to partner with you and OLASTEO! Thanks so much for being a champion for good tech and an advocate for Fundraise Up. Looking forward to serving you further in 2021 and beyond.

SR

Sarah R.  
Database Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Overall Product, Bumpy Transition"

August 12, 2020

4.0

Once we got past the transition from our old system to Fundraise Up we have loved it! It accomplishes many of the goals we were hoping to accomplish with the adoption of Fundraise Up. We love the personalized experience we can give our donors, we love the payment options, the tracking, the integration with our database. Lot's of great things all around. If the transition would have been a better experience I would be giving Fundraise Up a 5 star recommendation as opposed to the overall 4 star recommendation.

Pros

I love that it's donor targeted! The smart features like the increase donation suggestions are great. Of course, one of the best features is that it gives our donors the option to cover the credit card processing fee. We see lots of new donors who are willing to do this and that is a financial burden off of us! Makes every donation go a little further.

Cons

The transition wasn't well communicated from the very start. I don't feel like the Fundraise Up team had a good idea of our current system and they made some assumptions that cost us a lot of time and confusion for our donors. It was a mess to undo and really could have been avoided if the FRU team had asked better questions. At the end of the day, we don't know their system so we don't know what questions that need to be asked to make sure the transition goes smoothly. In my opinion, it's Fundraise Up's responsibility to make sure they have everything they need. They didn't do a good job of that so our transition was really rough. On top of that, we were pitched a very simplistic version of the transition process so we had false expectations going into it. Again, something that could have been avoided with better communication.

Reason for choosing Fundraise Up

We chose FRU because Bloomerang highly recommended them and because Bloomerang isn't planning on offering integrations with other online forums. So really, we didn't have a whole lot of options to consider. We went off of their recommendations.

Switched from

[MoonClerk](https://www.capterra.com/p/130697/MoonClerk/)

We wanted something that would be more donor centered and something that would integrate with our database, Bloomerang.

Review Source

Response from Fundraise Up

September 19, 2020

Thanks for your review, Sarah! We're so glad things are going well. Yes, the transition and migration process wasn't so straightforward. I think we all learned a few things to check and double-check for this kind of process, especially when working with so many accounts, subaccounts, multiple previous platforms, and many bank accounts. All things considered, I think we all did the best we could. We support Refuge for Women and applaud the work you all do to help so much others.

Cäcille E.  
Development Associate  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "The best donation software and support teams out there – with fabulous leadership. ;)"

March 5, 2020

5.0

Overall I was suspicious but optimistic. I'm so glad that Maria, on a whim, decided to go with this platform, even if it put a lot of pressure on me to figure it out at the time.

Pros

I love the ease of use and the adaptability it has. We've been able to increase the revenue of our crowdsourcing campaigns, as well as our general fundraising.

Cons

Um.. nothing?! The only thing really is lack of integration with our database, but that's not their fault whatsoever.

Reason for choosing Fundraise Up

We still use that product, but mostly for event registration or any online event donations that we get mailed in, to make campaign organzation easier on us (me).

Switched from

[Hypercontext](https://www.capterra.com/p/141147/SoapBox/)

Our other system was terrible to begin with and we needed a change. It was free but so long as the product was astounding we were more than willing to pay.Plus Maria and \[SENSITIVE CONTENT HIDDEN\] go way back (apparently) and she also decided on whim to meet him and basically fell in love with the product – as did I once she showed me and I played around with it.

Review Source

Response from Fundraise Up

March 10, 2020

Thank you for your kind comments! We love working with your organization. We do have more CRM integrations on our roadmap, so stick with us! :)

Leticia M.  
Marketing and Development Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "The best decision we've ever made!"

February 20, 2020

5.0

Pros

Very easy to use, easy to install and friendly to manage. It's the most effective online donation platform that we ever used! And also they have the best customer service!!

Cons

That is in English :( we work with a lot of Spanish speakers.

Alternatives considered

[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/)[Donately](https://www.capterra.com/p/154495/Donately/)

Reason for choosing Fundraise Up

Because we are a complex nonprofit and none of them were giving us what we needed. FundraiseUp gave us solutions instead of problems!!

Review Source

Response from Fundraise Up

March 9, 2020

Thank you, Leticia, for your comments! We do have plans to expand internationally over the coming year, adding more languages in the checkout process for donors. Stay tuned for updates on this!

Amy M.  
Marketing Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Product & Excellent Service"

July 17, 2020

5.0

Far superior than our previous platform at a fraction of the cost. We have seena a steady increase in recurring donations since switching to FundraiseUp.

Pros

Pretty much everything is great. Onboarding was super simple & Sal is always available to answers questions. The dashboard gives a great snapshot, the analytics are great, and the features offered are just what we needed. Having the monthly recurring as a default option, being mobile-friendly, and having the Apple & Google pay options are excellent features.

Cons

Only one small issue. Having to update emails associated with each campaign is a little annoying. Campaigns can be duplicated so you are not starting from scratch but recurring donation emails for old campaigns might need to be changed well after the campaign ends.

Switched from

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)

Cost, user experience, availability of features.

Review Source

Response from Fundraise Up

July 20, 2020

Thank you for the feedback, Amy! This is a pain point for us, also. :( BUT! We have a new email template manager in the works and releasing soon... woohoo!

kA

kimberly A.  
Independent contractor  
Fund-Raising  
Used the software for: Less than 6 months

### "Simple and easy"

August 24, 2021

5.0

I loved this software and how they kept it simple. I would definitely enjoy this in other call centers as well.

Pros

I loved how it helped get the opening for the call flowing and professional with the script. also how simple the forms were to fill out.

Cons

would like to see the question are you from US or Canada up at the top of the form as when you get all their info and find out they are from Canada, then you lose all the info you got and have to start over on the right form for that country.

Switched from

[LiveOps](https://www.capterra.com/p/124415/LiveOps/)

I'm an independent contractor so I use the forms the companies use when I'm hired.

Review Source

TS

Totiana S.  
Donation Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A Great Tool for Donors!"

June 28, 2025

5.0

Overall, FundraiseUp has really made things easier for our department. I have also seen a small uptick of donations.

Pros

I like that it is very used friendly and I am able to keep track of the donations. I also like that it gives each donor their own profile to update.

Cons

There are not any cons that I can think of or complaints that I would have. Everything is a good as I imagined it would be when we integrated.

Review Source

RS

Robin S.  
City Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "So far so good"

July 20, 2020

4.0

so far so good. We are learning what to do and how to use the software.

Pros

I like the way we can personalize the emails to our donors and change them as often as we like. I love that it is integrated with Bloomerang.

Cons

the daily report is very slim - no details about the donation or the donor. Not very useful without digging deeper.

Switched from

[MoonClerk](https://www.capterra.com/p/130697/MoonClerk/)

national decision - integration with Bloomerang

Review Source

Response from Fundraise Up

July 21, 2020

Thanks for your honest review, Robin! Regarding the daily report, this is intended to be a summary overview. Please be sure to opt-in for individual donation emails that contain ALL details for each donation.

KS

Katie S.  
Sowing Hope Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Ease of using Fundraise Up"

August 11, 2020

4.0

Pros

I am impressed with the ease of using this software compared to what our organization was previously using. I am still getting the hang of this new software, but I can already tell that using Fundraise Up will make my job easier!

Cons

I am still very new to this software. So far I have no complaints.

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Too expensive. Lacking in customer service.

Review Source

Response from Fundraise Up

August 19, 2020

We're so glad to have you all with us -- thank you for your feedback! Now to decide what to do with your extra time saved... :)

BH

Brandon H.  
Staffer  
Individual & Family Services  
Used the software for: I used a free trial

### "Fundrais up Review"

March 24, 2025

5.0

i had a great experience using Fundraise up

Pros

no doubt one the best i have used. definitely would use again

Cons

not as smooth sailing as other applications

Review Source

AP

Allen P.  
Chair, Board of Directors  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "I was dubious at first, but I am now a big supporter"

June 1, 2021

5.0

We have benefited financially from incorporating Fundraise Up into our website. We were able to remove a clunky donation page (CRM provided) with their software providing an easy to use way for donors to open their wallets.

Pros

The product is quite easy to use, the support is fast to reply and work with you when there is a challenge, setup was easy, the elements you can place on your website are very clever (and quite customizable), integration with our CRM package, increased donations that I believe are due to the donation environment created using Fundraise Up.

Cons

Apple Pay setup (not really the software's fault), could use more formatting flexibility in text creation (like Bold, Italics, other text formatting features), it took a little while to understand the language of the software; unfamiliar terms like Social Proof, Elements, etc.

Review Source

Response from Fundraise Up

June 9, 2021

Hi Allen, Thank you for selecting Fundraise Up as your donation platform of choice. It's a pleasure to serve your nonprofit, and I'm glad to read that you're seeing meaningful financial benefits. Looking forward to seeing how your organization grows! - Nic

ND

Nicole D.  
Business Development Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fundraise Up is a platform worrth looking into - for all not for profits "

October 14, 2021

4.0

The support and interaction from Fundraise Up has been incredible. We are new to the product and they have stuck with us the whole way through , always having our organisations best interest in mind.

Pros

It is so simple to use, the team are super helpful and the product matches our needs

Cons

Mt least favourite feature was that there was a popular payment method missing for the Australian Donor - However Fundraise Up are developing it as I write this review

Review Source

JG

Jaleith G.  
Dir. of Philanthropy  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Favorite Addition"

April 15, 2020

5.0

Overall, we supplemented a cold direct-mail appeal with this platform and were pleased.

Pros

I love the artificial intelligence and automation features. I also really like the UX for the admin and donors. It's highly customizable, sleek and can match any branding. I've had GREAT customer service from \[SENSITIVE CONTENT HIDDEN\] and appreciate that he takes my feedback into consideration as they continue to develop the platform.

Cons

It does lack certain features that have kept me from eliminating my other CRM altogether: -pledges -native communication management -donor journals for non-transaction engagement -donor social media profile links -queries and custom report scheduling

Review Source

Response from Fundraise Up

April 17, 2020

Thank you Jaleith for your feedbackwhich we love getting and we're flattered that you would want us to become a CRM! We are made to compliment a CRM - and the feature mentioned are typically CRM-features. But we've made the decision rather than go broad and become a CRM (when there are good ones out there) to focus on online giving and be the best possible giving solution and remain CRM-agnostic. This will allow us to go much deeper and add more revenue generating features for our customers.

DV

Dennis V.  
Fundraising/Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fundraise Up brought back the "fun" in fundraising!"

January 8, 2021

5.0

Fundraise Up has really added fresh fuel to our fundraising efforts. Pandemic or no pandemic, our organization cares for more than 600 orphans around the world. FRU has certainly played a role in achieving our goal of "not one child missing a single meal" thus far.

Pros

I was a bit skeptical at first because the platform promised so much. Can they really deliver? Then, during a major fundraising webinar (that I signed up for months before I even heard about Fundraise Up) I realized that my favorite speaker of the entire event turns out to be our onboarding expert! Go figure! Fundraise Up transformed our fundraising efforts. Love the recurring giving option. This fundraising platform does deliver on what it promises, and then some. FRU's expertise, ease of use, exemplary customer care, and seamless integration with our CRM make this platform a powerful tool to the success of our mission.

Cons

If I did have a wish list it would include: Text-to-Give option and ability to add FRU donate button to a video.

Reason for choosing Fundraise Up

1\. Functionality 2. Very affordable financially 3. No commitment/subscription 4. Salvatore

Review Source

Response from Fundraise Up

February 1, 2021

Dennis! It's great to hear that you're having a positive experience with the platform. And I'm glad to hear you're working with Salhe's great and you're in good hands with him. Thanks for the opportunity to partner with you and Global Celebration!

Nicole C.  
Founder, Executive Director  
Education Management  
Used the software for: Less than 6 months

### "Smart and seamless fundraising tool"

April 15, 2020

5.0

We're using this to maximize donations on our website during the time of COVID-19. It's really helpful to have machine learning finding the right donation fit. We've seen a 4x increase of donations than usual – and that's during a global pandemic.

Pros

The front-end experience is, simply put, sexy. It's sleek and well-designed, as opposed to the clunky fundraising interfaces out there. I love how easy it is to customize the donation experience. You can easily have donation cards, or a fundraising ticker, or a button reminding people to donate pinned to your page. It doesn't sacrifice design for function.

Cons

Honestly, I haven't found a simple thing I dislike yet. I've only used it for a couple months ,and will report back if I find something

Review Source

Response from Fundraise Up

April 17, 2020

Thank you, Nicole! Your comments are inspiring and so glad to see your organization taking advantage of our global epidemic to improve the technology you use. Welcome to the FunFam!

MI

Marc I.  
Frontend Developer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "You da bestest!"

April 15, 2020

5.0

Very happy with the platform. It was easy to implement and is easy to use. Sal and team have been absolutely fantastic and very responsive even with some "interesting" requests sent by my org.

Pros

The first thing I noticed and really enjoyed was the speed. Once we got further into the testing process, I realized how easy it was to add a form to a page. It's honestly been a blast to use.

Cons

Nothing really jumps out at me but I do not deal much with the backend or financial integration so I can't speak on that.

Reason for choosing Fundraise Up

I wasn't one of the final voices in this decision but I did have some say. I remember going into it with a negative attitude needing to be wowed. The demo really moved FRU to the top of my list and I let the powers at be know. Once the testing began and we saw the increase it was full steam ahead. (Sadly that's still a very slow process in the org.)

Review Source

Response from Fundraise Up

July 20, 2020

We appreciate your review! Thank you for your time, Marc.

LF

Lyle F.  
President  
Religious Institutions  
Used the software for: 6-12 months

### "A Major Help and Improvement"

April 13, 2020

5.0

Since switching to this platform our giving has increased fourfold and the number of donors covering the processing fee has gone up about 85%.

Pros

We had another option previously that cost much more and had less support

Cons

Nothing really. Might have more features, but I haven't looked to learn all it can do.

Reason for choosing Fundraise Up

Price, functionality, and ease of use

Switched from

[iDonate](https://www.capterra.com/p/143347/iDonate/)

Pricing

Review Source

Response from Fundraise Up

April 14, 2020

Lyle - we're so happy to hear that your nonprofit has seen a huge increase in online giving! This is exactly what we set out to do every day. Thank you and we're here when you want to learn more about the features. :)

EB

Erin B.  
Elementary School PTO President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We couldn't have done it with them. "

March 15, 2021

5.0

In a time of great difficulty, we've had to think outside the box for school fundraising. This is what brought us to FundraiseUp. The software was fantastic and the result was even better, but the real hero of the process is the customer service. I had \[SENSITIVE CONTENT HIDDEN\] and she 100% was the deciding factor on why I chose FundraiseUp for our biggest school fundraiser of the year. I'm so glad I did and I literally can't sing her praises enough. Thanks to her hard work, warmth, and patience with me our elementary school brought in a very large amount of money in the middle of a pandemic. FundraiseUp and \[SENSITIVE CONTENT HIDDEN\] saved us this year.

Pros

The software was so easy to use, even for someone like myself who is not the greatest with such things. It was easy to set up, easy for donors to navigate, and all the information I needed on the backend was right there for me.

Cons

There were a couple tiny issues I told my FundraiseUp rep about, moreso me trying to give constructive criticism than any real problem. So tiny, for example like when Grandma leaves a message with her donation, it should be easier for the child to see it. Silly stuff, but FundraiseUp will probably fix it, because that's how great they are.

Reason for choosing Fundraise Up

Customer Service and just a better fit for our type of fundraiser.

Review Source

Response from Fundraise Up

April 21, 2021

Erin, thank you for the opportunity to partner with you and the Limestone Creek Elementary PTO! It is our absolute pleasure getting to serve as the platform of choice for the work you are doing.

KK

Kelcy K.  
Director of Partnerships and Creative Director  
Environmental Services  
Used the software for: Less than 6 months

### "We love using Fundraise UP"

January 4, 2021

4.0

The customer service is incredible! They are prompt, always willing to help, and want us to succeed. We love the interface and design of the software. This has grown our donor base and helped us increase our overall donations.

Pros

It is intuitive, easy to learn, and it has significantly increased our recurring donations since implementing this software.

Cons

It was a bit hard to navigate all of the buttons and sections/subsections in the portal, but now that I have learned, it is much easier.

Reason for choosing Fundraise Up

We connected to them during our initial call. We liked the way the product worked and we felt we would grow our donations.

Review Source

Response from Fundraise Up

January 12, 2021

Hi Kelcy! Thanks for sharing your review of Fundraise Up. I'm glad to read that you're having an overall positive experience. And if you ever have suggestions about how we might make the platform even more intuitive, be sure to share that feedback with your Success Engineerwe're always working to optimize the platform for you. Nic

EA

Esteban A.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review for High-Conversion Online Donor Platform"

March 6, 2020

5.0

excellent system overall

Pros

it implements all the different payment options into one source making it easier for donors

Cons

it does not feature amazon pay

Reason for choosing Fundraise Up

n/a

Review Source

Response from Fundraise Up

March 9, 2020

Thank you, Esteban! Rest assured we will stay on-top of the payment option trends. Currently, AmazonPay is not often used by non-Amazon platform (and therefore not supported) by Stripe, but when it is added by Stripe, we will add support for this for sure! Thanks again.

CM

Chris M.  
Donations & Web Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fundraise Up is Fantastic"

November 3, 2021

5.0

Pros

Seamless donation tools and tons of options to convert donors!

Cons

As I am still somewhat early on with using the product, I cannot really answer this yet, but it's incredible so far!

Review Source

JS

Juanita S.  
Finance Director/Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "New User and Liking It"

August 24, 2020

5.0

I have been very pleased with Fundraise Up. I can't say yet how much of an increase in donations we've had, only because we're new customers. But the ease of use and great customer service and tech support has made me a fan.

Pros

I have really enjoyed the customer service. \[SENSITIVE CONTENT HIDDEN\] is the one who I work with directly and he's great. He has answered all of my questions, walked me through the setup and helps me with any follow-up. He explained different areas in the software so I can do my own updates and sends emails with other information as I need it.

Cons

Since I've only been a customer for about a month or so, I'm still getting used to the program. So far I haven't found anything that I don't like or that's been difficult.

Review Source

Response from Fundraise Up

August 27, 2020

Thank you so much for your feedback, Juanita! We will pass it on to the person you worked with. :)

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