# Collectly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Collectly Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more. Source: https://www.capterra.com/p/174375/Collectly --- # Collectly Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Collectly ## What is Collectly? Collectly revolutionizes medical billing with its advanced patient engagement platform. Streamlining collections and enhancing billing experiences, it seamlessly integrates with EHR/PM systems. Key features include automated digital check-ins, diverse payment options, and efficient post-service billing, significantly accelerating patient payments and cash flow. Collectly's user-friendly interface and robust EHR/PM integration make it a preferred choice for healthcare organizations​​​​​​​​. ## What is Collectly used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Collectly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://collectly.co&name=Collectly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Collectly 4.6 (7) VS. [4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.3 (904) Value For Money 4.9 (7) Value For Money 4.2 (594) Customer Service 4.7 (7) Customer Service 4.2 (806) ## Collectly alternatives [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Highest Rated [4.6 (109)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/174375/Collectly/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dunning Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of automatically notifying clients when payments fail to ensure invoices are paid Invoice History 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Accounts Receivable Track outstanding invoices and the money owed from clients Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Collectly 54 features Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Complete outstanding payments Create, manage, and send invoices or bills to customers Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Process of automatically notifying clients when payments fail to ensure invoices are paid Transfer of data from one computer system to another Electronic patient health records, including records from multiple doctors Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Electronically collect payments for goods or services Plan, manage, and track the financial activities of an individual or organization Software designed for the healthcare industry Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Send personal messages to clients or attendees Online forms for managing client intake Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Manage the pre-registration process Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.9 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (7) 4.9 Based on 7 reviews ## Integrations [ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[ Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[ Experity](https://www.capterra.com/p/14402/Experity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IT Irene T. Billing Manager Medical Practice ### "Collectly Is Doing a Great Job for Us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 3, 2021 Overall, Collectly has been a great asset to our practice. I'm happy we signed up. Pros I like that there was already an interface built with our EMR, athena. Cons There are some restrictions in our EMR that have to be manually fixed in order for the account to cross over. Unfortunately, we have to manually run a report to see which accounts need fixing. Would be nice to have an automated email for this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sonia C. Billing coordinator Medical Practice ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 28, 2020 I enjoy it, makes it easy for patients to make payments and send out reminders. Pros I like that patients get an invoice emailed and they are also text for bill reminders Cons Payments are not always applied correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rebecca S. CFO Hospital & Health Care ### "Collections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2020 Overall, it has been a good experience. I hope to have a long and profitable relationship! Pros Dashboard that is very easy to use. It contains all the necessary information in one place. Cons Delay in getting product launched due to needed set up changes. Reasons for choosing Collectly Already interfaced with AThena. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gwendolyn M. Billing Manager Medical Practice ### "Collectly Improves Patient Collections" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 Overall this software (and the team who supports it) has been an incredible element to add to our billing office. We are very pleased with our start and plan to continue using this software as our patient billing system going forward. Pros This software makes contacting and collecting from patients very easy. The integrated platform with EClinicalWorks is amazing and we have had very little issue with syncing and maintaining correct patient balances. My team also enjoys the chat function as we are able to help more patients with less interruption (ex. the chat feature makes it very easy to explain billing, answer questions, and transmit documents to patients.) Once all implementation is complete, the "fine-tuning" available via templates allows us to manage our practice's statement messages with ease. The payment plan feature is effective for engaging patients to pay large balances. Cons As with any new software, there are glitches during implementation. These caused some anxiety for patients as they were related to being over-contacted or receiving inaccurate balances. However, the team at Collectly responded immediately and were very helpful in getting our issues resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ David J. CFO Health, Wellness and Fitness ### "Collectly Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 Very easy to deal with and an easy to set up with our Eclinical Works software. Pros It is very user friendly and the statements that go out to our customers is much easier for them to understand. Cons Have not been using it long, so we really have not discovered any issues as of now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Abby A. Director of Client Relations Hospital & Health Care ### "Collectly " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 We are super happy with Collectly. We feel that the customer service is second to none. Any feedback we have provided, Collectly has taken seriously and has either implemented the solution or given us a workaround. I love how up to date Collectly is with the healthcare space. Pros The chat function has decreased our patient frustration and allowed patients to get answers to their bill while on the go. Patients being able to customize payment plans and feel they have control on their medical bill has also been a huge success. We do not get complaints of not being able to talk to a person because they get a live person in the chat. Cons We are really looking forward to the ability to have a card reader in our clients offices as well as more development in the front desk module as far as intake paperwork goes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jacob V. Director of Operations Medical Practice ### "Collectly saves us time and increases our collections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2020 Our company manages several practices and with our PM software, we would have to send statements for each practice separately and manually which was time consuming and subject to human error. Now the process is fully automated and we Collect more of our patient A/R, faster. Pros The fact that Collectly is fully integrated with our practice Management software and the workflow is fully automated. Cons The workflow has been perfect but I think the UI can use some improvement. Reasons for choosing Collectly More functionality, better pricing, willing to work with us for features that weren’t present initially. 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