# Page 2 | Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Recruit CRM the right Recruiting Agency solution for you? Explore 470 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews

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Recruit CRM

4.9 (470)

[View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 28th, 2026

# Page 2 - Reviews of Recruit CRM

## Showing most helpful reviews

Showing 26-50 of 470 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jim B.  
SVP  
Information Technology and Services  
Used the software for: 2+ years

### "Recruit CRM is a great product"

February 9, 2026

5.0

Very positive. The team at Recruit CRM work hard to ensure satisfaction, and when you have a suggestion, they usually work to incorporate it. Very responsive@

Pros

Easy customizable, easy to use. AI is integrated in to the product. Support is also a strong suit of Recruit CRM.

Cons

Nothing worth complaining about. Like any tool, you have to learn its nuances to effectively work with it.

Alternatives considered

[Loxo](https://www.capterra.com/p/165046/Loxo/)

Reason for choosing Recruit CRM

Best product/most feature rich evaluated.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn was not responsive to my needs. They didn't care. Upgrades/improvements came slowly, and usually as an up sell.

Review Source

Chris P.  
Marketing and Sales Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "A Reliable, User-Friendly CRM with Strong Support"

October 30, 2025

5.0

Overall, our experience has been very positive. Recruit CRM has become a daily tool for us, and it’s had a real impact on how we manage jobs, candidates, and clients. Even though there are some added costs for tailoring it to our exact needs, the benefits far outweigh the downsides. It’s been a great fit for our team and has helped simplify our process.

Pros

We’ve really enjoyed using Recruit CRM at RadiologyJobs.com and rely on it every day. The interface is clean and intuitive, which makes it easy for our team to navigate. The overall functionality has been a real blessing for keeping our workflow organized, and their service and support have been excellent whenever we’ve needed help.

Cons

The platform can feel a bit limited without significant customization, and some of those customizations (like building out KPI tracking and custom fields) require additional costs. While not a dealbreaker, it does mean you need to invest more if you want to go beyond the core features.

Switched from

[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

We switched from Taleo because it was too limited for our needs. It lacked modern features and flexibility, and couldn’t keep up with the way we manage recruiting today. Recruit CRM offered a much more user-friendly interface, stronger functionality, and the ability to customize our workflows so we could actually scale and improve efficiency.

Review Source

PA

Paula A.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Company Director "

February 9, 2026

5.0

So far, I am very happy. I am sure we will figure out all the bells and whistles....and bugs, as we go. Thanks to the wonderful team at CRM, I feel confident that we are onto a winner here

Pros

The staff and the customer service is outstanding. We are still getting used to the system, but it has a lot more features than our old CRM. I like that everything can be done directly from the system and there is no switching between tabs

Cons

Because we are still getting used to the system, the screen can seem a little busy and you there are a LOT of columns in the KanBan view, but once we get to know what we are doing, I am sure we will figure out what works best for us and we can customise it further. I wish that we see more clients and candidates per page, it is a little frustrating having to load a new page all the time.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ditto Hire](https://www.capterra.com/p/185492/Ditto-Hire/)

Reason for choosing Recruit CRM

I got a good feeling from the staff, I loved the demo and I thought the product was excellent

Switched from

[Placement Partner](https://www.capterra.com/p/254961/Placement-Partner/)

I wanted a more modern system with more AI features and the ability to do everything from within the system

Review Source

JM

Jeff M.  
Co Founder  
Staffing and Recruiting  
Used the software for: 1-2 years

### "STEM DTS Recruit CRM Experience "

May 13, 2026

5.0

Excellent Overall experience. Rafeala has been an excellent Customer Success Manager. When anything does occur she is quick with response , next steps , and overall outcome.

Pros

From an ease of use perspective and user interface , Recruit CRM is the top system I've utilized over 25+ Years

Cons

Still early from a system perspective, as long as company continues to invest in features this will not stay a CON

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)

Reason for choosing Recruit CRM

cost point vs long term growth vs ease of use

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

When evaluating we were looking for a full service system at a reasonable price point that would grow with us.

Review Source

MB

Mailen B.  
Lead Talent Acquisition  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best customer support ever"

September 23, 2025

5.0

Overall, I really enjoy using this CRM and it has been a very positive experience. There are still a few minor UX changes I would suggest, but what I truly appreciate is the team’s openness to feedback and their willingness to adapt the platform to meet our specific needs.

Pros

What I like most about Recruit CRM is that it’s not only an intuitive and easy-to-navigate CRM, but the customer service truly stands out. Their support team consistently delivers on their promises. I’ve never seen another company respond so quickly and reliably. Whenever I submit a question or need assistance, I usually get a reply within just one or two minutes, literally. On top of that, we have a dedicated account manager who is always extremely responsive and helpful, which makes the overall experience even better.

Cons

What I liked the least was the look and feel in some areas; at times the navigation wasn’t very intuitive, and the overall user experience felt a bit odd. That said, Recruit CRM has been continuously improving, and I’ve already noticed things getting better over time.

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)

Better interface and profile management.

Review Source

VR

Verified Reviewer  
Executive Search Consultant  
Human Resources  
Used the software for: 6-12 months

### "Recruit CRM for Executive Search"

May 20, 2026

5.0

Excellent and met my business needs exactly as I work in a recruitment/executive search based company

Pros

User friendly and agile and customizable I felt the value added as its is very comprehensive and meets the business needs

Cons

Some pipelines are mandatory to use and as a recruiter i don't use all. and some features need a little bit time to get used to

Alternatives considered

[Manatal](https://www.capterra.com/p/181145/Manatal/)

Reason for choosing Recruit CRM

UI/UX and more customizable and has more AI features

Review Source

Ari B.  
Lead Recruiter  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy to use, great IT support, and highly customizable!"

May 22, 2026

5.0

10/10, great product and support team. Highly recommend to any recruiters looking for a quality CRM.

Pros

Easy to use, great IT support, and highly customizable! High quality product with a responsive IT team for specific customizations. Constantly updating the product to make it better and more intuitive.

Cons

Because of it's level of customization, there can be a slight learning curve. However, that comes with most any new technology. The more you use the system, the easier and more powerful it gets!

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

It was what was best fit for the company to continue growing at scale.

Review Source

Jeroen B.  
Co-Creator  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great recruitment software"

August 11, 2025

5.0

Flexible, AI tools that work, no extra costs for company-specific changes. Overall good value for money, compared to the competition.

Pros

Customer Support by \[sensitive content hidden\]. She is always available and goes the extra mile to help us.

Cons

Dates can only be filled in by using the calendar. It would be much easier if we could use our keyboard to enter the right date. Some translations in Dutch are incorrect.

Review Source

TR

Tony R.  
Executive Recruiter and IT Support  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Organized Workflow and Outstanding Support"

February 10, 2026

5.0

Overall, I’m happy with Recruit CRM. It keeps my files organized and helps me stay on top of my workflow. The support team has been outstanding — every time I reach out, they’re quick, patient, and genuinely helpful. Some features take a little time to get used to, and a few areas still feel a bit buggy, especially search, but that may be because I’m still learning the deeper functions. The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. Even with those small challenges, the support behind the product makes a big difference and keeps the experience positive.

Pros

The support is AMAZING. Some features take a little time to get settled, but with support behind you, nothing feels impossible.

Cons

The AI features are a bit pricey, so we rarely use them. I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up. Also, the search function feels a little buggy — though it might just be that I haven’t learned all the features yet.

Alternatives considered

[Manatal](https://www.capterra.com/p/181145/Manatal/)

Reason for choosing Recruit CRM

Supports the features i want and meets my everyday needs

Review Source

YY

Yash Y.  
HR MANAGER- IT  
Computer & Network Security  
Used the software for: 1-2 years

### "Really Helps Recruiters"

September 20, 2025

5.0

Overall, my experience has been really good. Recruit CRM has cut down a lot of manual work for me and made it so much easier to track candidates and clients in one place. I appreciate that the company keeps rolling out updates and listens to user feedback. Yes, there are a couple of areas to improve, but it’s definitely become a tool I rely on daily.

Pros

What I like the most is how simple and easy it is to use. The interface feels clean, and my team didn’t take long to get used to it. The customer support team is honestly one of the best parts they’re super quick to respond and always willing to help. I also enjoy how flexible the system is when it comes to setting up pipelines and reports.

Cons

One thing I feel is missing is an assessment tool within the platformit would really make things smoother. Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8.

Review Source

Diego A.  
TA HR Senior Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great experience"

May 13, 2026

5.0

Got me from struggling on a salesforce platform to really taking advantage of recruit functions, making work more efficient

Pros

User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform

Cons

Sometimes it can be a bit slow, but nothing serious; discovered that downloading the desktop version can make it a bit faster

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Found recruit a better fit to our needs.

Review Source

DO

Daniel O.  
Talent Acquisition manager  
Construction  
Used the software for: 1-2 years

### "Recruit CRM "

May 13, 2026

5.0

I would recommend this product to my friends. Every time I need some help i can always count on the customer service to help me.

Pros

Ease of use and adding candidates to parse resumes is the easiest system I have used and I am getting so comfortable it a breeze

Cons

It freezes sometimes and I am not a big fan of it not understanding duplicates. I do manage to merge them.

Review Source

YR

Yulissa R.  
Lead Recruiter  
Shipbuilding  
Used the software for: 6-12 months

### "Very good and easy-to-use CRM system"

November 12, 2025

5.0

Overall, my experience with Recruit CRM has been great. It helps me stay organized, track candidates easily, and communicate effectively with clients.

Pros

I really like that Recruit CRM is very friendly for new users. The layout is simple and easy to navigate, even for someone who is just starting out. The tutorials and customer support are also very helpful when learning how to use each feature.

Cons

There’s nothing bad about Recruit CRM. It just felt a little difficult to use at the beginning, but once I got used to it, everything became very easy to manage.

Alternatives considered

[Expertrec Smart Search](https://www.capterra.com/p/155387/Expertrec-Search-Engine/)

Reason for choosing Recruit CRM

Price was very flexible for a start-up company.

Review Source

MG

Marine G.  
Operations Manager  
Individual & Family Services  
Used the software for: 6-12 months

### "intuitive and easy to navigate App"

September 30, 2025

5.0

Good experience for candidate follow up, interviews setups, database searches using skills or tags. The simplicity of posting a job on 1 or more websites, with the use of job search engines partnerships.

Pros

Very intuitive, easy to navigate, multiple options for searching, customer support very reactive. Our dedicated agent is always here to help and issues are solved very rapidly. The setup of different fields was also quite simple to put in place.

Cons

The boolean search, which implies that everyone has filled their profile correctly, which is not always the case. I preferred the older version. Also, we cannot link our Calendly calendars to our RecruitCRM calendar.

Switched from

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

RecruitCRM has a personalized and reactive customer support

Review Source

Pasquale P.  
Managing Director  
Human Resources  
Used the software for: 6-12 months

### "Best CRM for Recruitment Firms"

August 11, 2025

5.0

pretty great experience overall; I'd recommend it especially to SMEs.

Pros

ease of use, great value for money, great organization of everything and efficient workflows, great customer support and Care (capital letter is intentional)

Cons

lack of some personalization, and ai features not too sharp

Switched from

[Manatal](https://www.capterra.com/p/181145/Manatal/)

Way too weak crm+ats manatal

Review Source

EA

Eric A.  
Founder  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great tool"

September 19, 2025

5.0

Great platform start ups with limited budget - RecruitCRM provides a trial period to get use to the system even before you commit

Pros

What I like most is the integration of the job page being able to be linked directly to your LinkedIN to draw candidates to apply which automatically saves their details on the database

Cons

I wish it would have been easy to access API to link direct job to website, as well as ability to delete old jobs

Alternatives considered

[SourceWhale](https://www.capterra.com/p/265497/SourceWhale/)

Reason for choosing Recruit CRM

Because the off the free trial I was able to test the product before subscribing

Review Source

VR

Verified Reviewer  
Associate Analyst  
Human Resources  
Used the software for: Less than 6 months

### "Simply Splendid!"

February 9, 2026

5.0

Overall the experience has been excellent. It has made work easier to navigate and organize while keeping everything on record.

Pros

the interface is easy to navigate and covers all aspects from candidates to clients to their companies

Cons

up to this moment i have nothing much to say about the cons because i have not come across any so far

Review Source

Allan D.  
Head of Management and Technical  
Construction  
Used the software for: Less than 6 months

### "Outstanding Recruitment CRM"

August 11, 2025

5.0

Excellent experience, great system and supported by powerful AI makes for a really impressive CRM. The support provided by the client account team is also very responsive.

Pros

I really enjoy how user friendly it is. It is extremely intuitive. Its reporting stack is top class and provides really informative information. The customable dashboard is a great feature.

Cons

There is nothing I like least about the system.

Review Source

AG

Arvind G.  
Sr. Talent Acquisition Partner  
Financial Services  
Used the software for: 2+ years

### "In regards to Recruit CRM"

February 23, 2025

4.0

I used Recruit CRM at my previous tenure at a recruiting agency. We eventually switched over to Manatal because of Japanese language implementation, but overall very good product.

Pros

・Easy to use CRM with good implementation into emails and other previously used CRMS. ・Necessary info for candidate input. ・Easy to track interview process.

Cons

・No Japanese language capability. ・Compared to other CRM's UI/UX is not good. ・CS is not very effective.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn was a poor database for us and it was barely used so we used a different CRM to increase database usage at my previous recruiting agency.

Review Source

DG

Diana G.  
Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "Recruit CRM Feedback"

February 12, 2025

5.0

It's fine. I like it, although I had no experience with it before is user friendly and trustworthy.

Pros

The posibility to track candidates, add them to hot lists, assign tasks, and manage back and forth the candidates's pool among the different statuses.

Cons

I would love to have the possibility to integrate prescreening questions and scores, to easily check up when there is a high volume of candidates in the candidate's pool.

Review Source

OO

Oezguer O.  
Heahunting  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Recruit CRM is a top CRM tool"

May 13, 2026

5.0

Very professional and very helpful. The chat helps you immediately. They always know exactly what I mean even its sometimes hard to explain.

Pros

It works very smooth. This tool is self-explanatory. The workflow is my type and the design is very good. The Overview is perfect!

Cons

I am waiting for some more features but they will come soon. I have already talked to the support and they are taking the feedback very seriously.

Review Source

VR

Verified Reviewer  
Talent Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Super tool!"

November 14, 2025

5.0

Pros

Great tech support, super customizable, easy to use, high adaptability, interesting ai functionalities. If you have a job advert out, it suggests the best candidates in the database. if you integrate it with linkedin, it's able to suggest profiles outside the system

Cons

CV parsing is not very precise, ai tools not very precise in feedback. i find it useful when you need to manage pipeline, less useful if i need to make complex searches in database (geographical fields are not always reliable)

Review Source

MV

Marc V.  
Managing Director  
Human Resources  
Used the software for: 1-2 years

### "Disappointing experience"

March 4, 2025

2.0

Customer service is good, the platform itself is not very easy to work with.

Pros

A lot of features and the interface looks decent

Cons

Many useless features I left it quite late (till the last day of the subscription) to tell them to not renew and asked how I can take the data out. It was one day late and in order to get my data, I had to extend one membership for a month. Not great service, talking about 150 USD, but I defo won't come back.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/)

Reason for choosing Recruit CRM

Feautures and interface that looked better in the demo period

Review Source

MG

Maddie G.  
Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "User-Friendly "

August 13, 2025

5.0

10/10 as a recruiter and account manager, it's been a great transition from our old system. The team is very helpful and responsive.

Pros

Very user-friendly and great dashboards! Great for recruiters and account managers to see real time metrics.

Cons

Personally, everything is good right now! I did notice that my email disconnects if I update my password, so I'll have to remember when my password changes to sync it again.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

The company made the switch I did not have anything to do with it.

Review Source

LR

Lauren R.  
Professional Services  
Legal Services  
Used the software for: Less than 6 months

### "Great experience"

August 11, 2025

5.0

Easy to learn how it works and easy to monitor and record the process per candidate. Its great to be able to quickly check in and review past candidates that you may use for a role that werent right for a different role.

Pros

So easy to upload and capture candidates CV's and information. Great that the data from the curriculum vitae is uploaded and captured for you:)

Cons

Cant think of something I wasnt happy with. It was really easy to grasp and find your way around. Its user friendly.

Review Source

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