# Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Recruit CRM the right Recruiting Agency solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews --- Recruit CRM 4.9 (464) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 Nicky C DirectorStaffing and Recruiting, Self-employedUsed the software for: 6-12 months. “Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI.“ August 13, 2025 MG Marine G Operations ManagerIndividual & Family Services, 2 - 10 employeesUsed the software for: 6-12 months. “Also, we cannot link our Calendly calendars to our RecruitCRM calendar.“ September 30, 2025 YO Yewande O HRSCAccounting, 51 - 200 employeesUsed the software for: Less than 6 months. “Information are kept secured and candidate profile is user friendly and helps with capturing all candidate interview information“ November 20, 2025 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 VG Victoria Skye G Operations PartnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!!“ November 29, 2024 ES Erika S Talent ConsultantHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “CV parsing is not very precise, ai tools not very precise in feedback.“ November 14, 2025 ## Showing most helpful reviews Showing 1-25 of 464 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicky C. Director Staffing and Recruiting Used the software for: 6-12 months ### "Great Product. " August 13, 2025 5.0 Pros Great functionality at a really reasonable price. Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI. The customer support is also brilliant, queries are answered very efficiently and my account manager is always happy to jump on a call when needed. It's fast becoming a one stop shop reducing the need for a huge tech stack, now including multichannnel outreach, linkedin messaging integrations, phone calling, data enrichment etc. Cons Honestly the only thing I would improve is the way in which you track opportunities under the "Deals" section. Firstly i don't usually call something a deal until it's closed, so the name is confusing to me. Also in this section you cannot separate contract vs permanent deals. I report on these differently. Due to these things, i haven't used this area much and still use a spreadsheet for tracking opportunities. Switched from [Loxo](https://www.capterra.com/p/165046/Loxo/) I felt like Loxo was comparatively very expensive, and whilst they claimed to have many tools, I wasn't getting any use from them. Review Source EL Eric L. Director of Brand and Strategy Staffing and Recruiting Used the software for: 6-12 months ### "The best experience" November 12, 2025 5.0 We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. I will also highly commend Recruit on being so attentive and open to our requests in support and development that their lead developers have been present on calls with our team. In my 20+ years working with software services, this is a first. Very impressed. We hope to be with Recruit CRM for decades to come. Pros Recruit CRM is a superbly thought out system with endless room to grow. Its record management system is slick and intuitive. The API is so very well thought out and easy to work with. It's been a true joy to develop our external application integrations with Recruit CRM. Cons Their credit system is a bit frustrating at times. I'd prefer some optional service tiers to include the most important internal tools rather than making everything reliant on credit purchases. At times, it feels like anything you want to do "just takes a few more credits". Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Loxo seemed heavily focused on their candidate sourcing database than their toolset. Our recruiters better understood and were more comfortable using the Recruit CRM UI. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS was purchased by TopEchelon and then completely expired. We also did not see any future development intentions for the platform and it had fell drastically behind more current platforms. Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( JM Jeff M. Co FOunder Staffing and Recruiting Used the software for: 6-12 months ### "Co-Founder " September 3, 2025 5.0 My overall experience with Recruit CRM has been outstanding. It has truly simplified our recruiting operations and saved our team a significant amount of time. From managing candidates to tracking communications and reporting, everything feels seamless. It’s clear the team behind Recruit CRM listens to their users and continuously improves the platform. I highly recommend it to any staffing or recruiting agency looking for an intuitive, powerful, and well-supported CRM and ATS solution. Pros What I like most about Recruit CRM is how incredibly intuitive and easy to use it is. The layout is clean and straightforward, which makes it simple to navigate whether you're adding candidates, managing job orders, or communicating with clients. It has all the features I need to streamline the recruiting process without feeling overwhelming. The customer service team is also top-notch — responsive, knowledgeable, and always willing to go the extra mile to help with any questions or customizations. Cons There’s not much to dislike, but if I had to pick one thing, it would be that there’s a bit of a learning curve at the very beginning when setting up workflows. I would also like to see a stronger search tool , similar to a Loxo where you not only get the candidates linked in profile you also get their contact information to reach out. Alternatives considered [Loxon Collection](https://www.capterra.com/p/142085/Loxon-Collection/) Reason for choosing Recruit CRM pricing and ease of use / flexibility . overall use. Switched from [TempWorks Software](https://www.capterra.com/p/82610/TempWorks-Software/) cost and functionality wasn't sufficient. Review Source RG Robert G. Sales Director Staffing and Recruiting Used the software for: 2+ years ### "Best CRM ever!" October 31, 2025 5.0 Great product, and really great support. If you have a small question you have instant support! Great help of \[sensitive content hidden\]! Pros Its very customer friendly and you can shape it excectly how you want it. Everytime I think of an addon I would like to see in the system they already have it or are busy building it! Cons in comparison to other crm systems I used I cant think of any. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Recruit CRM easy and custome made and great support.. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) difficult and expensive and not customer friendly at all Review Source DH Dana H. Founder and Principal Non-Profit Organization Management Used the software for: 1-2 years ### "RCRM - Great option for search/staffing firms! " November 11, 2025 5.0 Great customer service...very responsive! I always get a response within a few minutes. I've worked with lots of other CRMs (Workable, Greenhouse, CATS) and RCRM is a great value. Pros Geared towards search/staffing firms Great search features for sourcing. Easy to move candidates through steps of the hiring process Cons I wish there were more templates or design options for Careers page. Branding with my website is limited. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS had limited functionality that I know get from RCRM Review Source AM Ailin M. Operations Coordinator Staffing and Recruiting Used the software for: 6-12 months ### "Great tool, amazing customer support" August 25, 2025 5.0 It’s been going great so far, thanks entirely to our amazing account manager, \[sensitive content hidden\]. Whenever we reach out, she hops on a call with us instantly and helps in every way she can. It feels incredible to have that kind of support. Pros Once you get the hang of it, it’s a fantastic tool, packed with powerful features and incredibly easy to keep your pipeline clean. It also makes the paper‑screening process super smooth. Cons I’ll admit, it wasn’t the easiest to learn, our team took a while to really master it. The hiring stages can be confusing: you select specific ones for a role, but still have to sift through all your past stages. It’s a bit messy. Plus, we couldn’t link our Indeed account, even though we tried so many different ways. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) we were already using workable for a project of us and we didn't find it easy to set up Review Source MG Marine G. Operations Manager Individual & Family Services Used the software for: 6-12 months ### "intuitive and easy to navigate App" September 30, 2025 5.0 Good experience for candidate follow up, interviews setups, database searches using skills or tags. The simplicity of posting a job on 1 or more websites, with the use of job search engines partnerships. Pros Very intuitive, easy to navigate, multiple options for searching, customer support very reactive. Our dedicated agent is always here to help and issues are solved very rapidly. The setup of different fields was also quite simple to put in place. Cons The boolean search, which implies that everyone has filled their profile correctly, which is not always the case. I preferred the older version. Also, we cannot link our Calendly calendars to our RecruitCRM calendar. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) RecruitCRM has a personalized and reactive customer support Review Source YR Yulissa R. Lead Recruiter Shipbuilding Used the software for: 6-12 months ### "Very good and easy-to-use CRM system" November 12, 2025 5.0 Overall, my experience with Recruit CRM has been great. It helps me stay organized, track candidates easily, and communicate effectively with clients. Pros I really like that Recruit CRM is very friendly for new users. The layout is simple and easy to navigate, even for someone who is just starting out. The tutorials and customer support are also very helpful when learning how to use each feature. Cons There’s nothing bad about Recruit CRM. It just felt a little difficult to use at the beginning, but once I got used to it, everything became very easy to manage. Alternatives considered [Expertrec Smart Search](https://www.capterra.com/p/155387/Expertrec-Search-Engine/) Reason for choosing Recruit CRM Price was very flexible for a start-up company. Review Source EA Eric A. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Great tool" September 19, 2025 5.0 Great platform start ups with limited budget - RecruitCRM provides a trial period to get use to the system even before you commit Pros What I like most is the integration of the job page being able to be linked directly to your LinkedIN to draw candidates to apply which automatically saves their details on the database Cons I wish it would have been easy to access API to link direct job to website, as well as ability to delete old jobs Alternatives considered [SourceWhale](https://www.capterra.com/p/265497/SourceWhale/) Reason for choosing Recruit CRM Because the off the free trial I was able to test the product before subscribing Review Source LF Lauren F. Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "One Stop Shop for all Things ATS/CRM" July 30, 2024 5.0 Recruit CRM truly is a one stop shop for all things recruiting. I am the operations manager for a staffing startup, so I am having to build everything from the ground up. Recruit CRM offers amazing training, as much as you want! I love the virtual assistance as well, much more helpful than many of the virtual help chats I've used before. I am building my website from scratch and Recruit CRM integrates with my 'Jobs' page, all I have to do is cut and paste the link they provide, simple! They also offer phone systems, that connect to your cell and provides AI assistance and full recordings. Anything platform that has Open API can be integrated with Recruit CRM, so everything in one place! Best ATS/CRM I've ever used and I'm never looking back! Pros The ease of use is my favorite thing about Recruit CRM! I do not believe in overcomplicating anything in life and Recruit CRM has perfected the art of simplicity. In addition, everything I need to run my recruitment company is in one place, so staying on top of metrics is a breeze. And you can't beat the customer service, it's the best! Ask for \[sensitive content hidden\]! Cons The only thing missing from Recruit CRM is that it doesn't yet integrate with SeekOut. But the moment I mentioned this to my Recruit rep \[sensitive content hidden\], he immediately asked me to connect him to my SeekOut rep to see if a collaboration is a possibility. What better service can you ask for? Reason for choosing Recruit CRM I truly demoed every ATS/CRM out there and it came down to Bullhorn and Recruit CRM. I went with Recruit CRM because you get so much more bang for your buck. Everything I need to run my business all in one place, for $75 a month, per user than Bullhorn. Between their fantastic extension, job page, customization, phone system, resume parsing, AI capabilities, and customer service, there was no question. Thank you, Recruit CRM! Switched from [Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I wanted to find an ATS/CRM combo that I've never used before, because the ones I have used have all been disappointing and an overall headache. Overcomplicated for no reason, terrible communication with customer service and sketchy emailing systems. Review Source DC Debra C. Senior Executive Recruiter Management Consulting Used the software for: Less than 6 months ### "100% Improvement from our Last CRM!" December 2, 2024 5.0 Excellent - great training and lots of support! Pros The simplicity of use and the user-friendly features. Cons The transition, but only because I had to wait! Switched from [CURA](https://www.capterra.com/p/59570/Cura-Assessor/) Frustrations with all of the features of Cura. Review Source JB Jack B. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Great tool" September 13, 2024 4.0 Pros The support and responsiveness from our Recruit CRM account exec has been great. This is a new tool for me and I like the simplicity and customization features. Cons I don't have any cons at this point. I have only been working with the tool for the past 2 months and so far so go. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Cost and features were better for our needs. Review Source MB Maxime B. Director Human Resources Used the software for: 1-2 years ### "Feedback Recruit CRM" July 26, 2024 5.0 I would strongly recommend such a tool for the dail y use as CRM Pros It is very user friendly, very agile tool which is very usefull and they are very focus in their customers. Cons None, it is all very well design as a CRM Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) To have a special tool focus on the recruitment Review Source VR Verified Reviewer Senior Recruitment Consultant Human Resources Used the software for: 2+ years ### "RecruitCRM | ICAP People Solutions" September 23, 2025 5.0 My overall experience with Recruit CRM has been very positive: the platform is intuitive, easy to use, and has streamlined our recruitment operations significantly. The standout features are its customizable workflows and excellent customer support, though minor bugs and occasional system slowdowns have occurred, these were usually resolved quickly by their team. Pros Recruit CRM is highly valued for its intuitive interface and customizable workflows, which make managing candidate pipelines and client communications efficient and user-friendly. The platform's integrated automation features and collaborative tools also streamline recruitment processes for teams. Cons I found the customization options weren’t flexible enough for niche recruitment needs, which made it difficult to tailor the system for unique requirements. But they are working on it and they are doing a great job. Review Source Pasquale P. Managing Director Human Resources Used the software for: 6-12 months ### "Best CRM for Recruitment Firms" August 11, 2025 5.0 pretty great experience overall; I'd recommend it especially to SMEs. Pros ease of use, great value for money, great organization of everything and efficient workflows, great customer support and Care (capital letter is intentional) Cons lack of some personalization, and ai features not too sharp Switched from [Manatal](https://www.capterra.com/p/181145/Manatal/) Way too weak crm+ats manatal Review Source Allan D. Head of Management and Technical Construction Used the software for: Less than 6 months ### "Outstanding Recruitment CRM" August 11, 2025 5.0 Excellent experience, great system and supported by powerful AI makes for a really impressive CRM. The support provided by the client account team is also very responsive. Pros I really enjoy how user friendly it is. It is extremely intuitive. Its reporting stack is top class and provides really informative information. The customable dashboard is a great feature. Cons There is nothing I like least about the system. Review Source LR Lauren R. Professional Services Legal Services Used the software for: Less than 6 months ### "Great experience" August 11, 2025 5.0 Easy to learn how it works and easy to monitor and record the process per candidate. Its great to be able to quickly check in and review past candidates that you may use for a role that werent right for a different role. Pros So easy to upload and capture candidates CV's and information. Great that the data from the curriculum vitae is uploaded and captured for you:) Cons Cant think of something I wasnt happy with. It was really easy to grasp and find your way around. Its user friendly. Review Source RP Riya P. HR manager Staffing and Recruiting Used the software for: 1-2 years ### "Excellent Recruitment CRM" February 26, 2025 5.0 Excellent Recruitment CRM! I've been using Recruit CRM for almost two years now and highly recommend it. The customer service is outstanding—they respond via chat within minutes, ensuring help is always available. Our account manager is always accommodating and readily jumps on a call whenever needed. Pros I really like the AI feature as it helps me alot Cons The free job board posting is very limited Review Source OB Omer B. CEO Consumer Services Used the software for: Less than 6 months ### ""Feature-Rich Tool with Excellent Support, Though Customization Can Be Challenging"" November 15, 2024 5.0 It's been interesting to use RCRM and have our team and processes level up with it. Support is always great so we feel confident whenever we encounter issues. There are still a few new features we would like to see in the future and existing ones we would like to be able to use more but overall great experience. Pros It has a lot of features, automations, and sections that can be customized to fit our needs + the support is always on point and super helpful. They also always strive to apply new features based on our recommendations/needs. Cons \- The level of customization via API is not very straightforward due to several deficiencies. - The interface can be somewhat uncomfortable to use. Review Source DZ Daniel Z. Head of Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer support" December 9, 2024 5.0 Great customer support. I will recommend RCRM. Pros The Account manager. \[sensitive content hidden\] is awesome. He is super knowledgeable and so helpful. Best customer support that I've had. Cons The reporting. Its super expensive to roll out reporting to our team of 160+ team members. We are rather moving towards PowerBi that has a lot more functionality. Review Source ZD Zed D. Senior Talent Acquisition Specialist Staffing and Recruiting Used the software for: 6-12 months ### "RecruitCRM" September 10, 2024 4.0 Great stuff, been working on this for a couple of months, and very easy to use. Pros It's very easy and friendly to use. The status and templates greatly helped our recruiting process smoothly. Cons Maybe some fields could be better. Like having the option to select the option in the Candidate list. Review Source VR Verified Reviewer Managing Director Human Resources Used the software for: 1-2 years ### "Top Product" July 23, 2024 5.0 Pros Easy to use, user friendly, love the LinkedIn PlugIn Cons Nothing. It is really a good tool and we love to use it. Review Source JB Jim B. CFO Staffing and Recruiting Used the software for: 6-12 months ### "RecruitCRM is a great platform" July 26, 2024 5.0 Pros Very robust functionality, great support during onboarding and configuration, multi-language User Interface (we have non-US team members that really like being able to work in their native language) Cons No real complaints. No software is perfect but RCRM meets our needs and has been embraced by our entire team. Review Source TC Tyler C. Operations Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Happy with \[sensitive content hidden\] & RecruitCRM " September 9, 2024 5.0 Pros Sales agent is always quick to help and honest with what the product can do. Consistently looking for more ways to benefit our team. Cons Layout can feel overwhelming at first. Once you get used to it, it's not too bad though Review Source Talk to a Capterra advisor for free and get results within 15 minutes.