# Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Recruit CRM the right Recruiting Agency solution for you? Explore 470 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews --- Recruit CRM 4.9 (470) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 28th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 Nicky C DirectorStaffing and Recruiting, Self-employedUsed the software for: 6-12 months. “Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI.“ August 13, 2025 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 Diego A TA HR Senior ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform“ May 13, 2026 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The AI features are a bit pricey, so we rarely use them.“ February 10, 2026 VG Victoria Skye G Operations PartnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!!“ November 29, 2024 MG Marine G Operations ManagerIndividual & Family Services, 2 - 10 employeesUsed the software for: 6-12 months. “Also, we cannot link our Calendly calendars to our RecruitCRM calendar.“ September 30, 2025 ## Showing most helpful reviews Showing 1-25 of 470 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Colleen M. Chief People Officer Accounting Used the software for: 1-2 years ### "These folks know recruiting! " November 10, 2025 5.0 It's been great. The amount of customer satisfaction calls was a bit extreme, but I do like how responsive they are when occasional hiccups happen. Pros Ease of use. Thoroughly thought out roadmap for recruiters. Secure - constant updates and accessible customer service. Enjoy the look and feel of the tool. Has made my life easier. Cannot find anything to complain about. Cons I don't have anything to point out. It's been a really great tool for us. I highly recommend using Recruit CRM! Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing Recruit CRM We needed something to house our own recruiting business needs. Something that was independent from LinkedIn. Review Source SG Sasha G. Talent Acquisition Manager Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful, Flexible, and User-Friendly ATS" December 7, 2025 5.0 I really enjoy using Recruit CRM: it’s efficient, intuitive, and genuinely supports my daily workflow. Pros An excellent system that delivers value from every angle. You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding. The platform is very intuitive, and whenever questions come up, the support team is extremely responsive, helpful, and professional. One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. Bottom line: the system saves time and money, is very easy to use, and is priced fairly. Highly recommended for independent headhunters as well as recruitment agencies. Cons The permissions setup is only available in the higher-tier subscription plan. I also wish there were an annual plan that doesn’t require increasing the credit card limit - meaning a yearly subscription paid in monthly installments. This would make it easier for us to upgrade to a higher-tier annual plan. \*The system doesn’t support switching text direction from right to left when writing in Hebrew. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Recruit CRM RecruitCRM is more user-friendly, visually pleasant system, at a more reasonable price for us Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( IP Isabelle P. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "A Plethora of Recruitment Features" February 9, 2026 5.0 It's fantastic so far. I'm able to manage our recruitment stages well, engage with candidates, and keep client records too. It looked overwhelming with so many features at first, but when you get the hang of it, it's actually very beneficial for your recruitment team/firm! Pros I like its email management, AI sourcing, candidate search, candidate notes, and job application form. The features were very much useful for recruitment. Cons Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take Review Source Vitaliy S. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great system" October 28, 2025 5.0 Very positive experience on a platform that solves all recruitment consultant problems. Its very quick to add clients or candidates into the system. It provides all the tools to source candidates or manage them through the recruitment cycle. Pros It is very thought-through, feels very intuitive. The support team is very responsive, with any difficulties are handled promptly. New features and improvements are introduced regularly. Easy to navigate candidate search system. Cons The AI and data enrichment elements can be improved upon. Data Enrichment does not always provide accurate data. AI sourcing, while great, can also have inaccuracies (like in all AI instances currently). Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM It felt more natural, easier to use. It has features that competitors at the time did not have. Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) We needed a more modern, more reliable solution Review Source EL Eric L. Director of Brand and Strategy Staffing and Recruiting Used the software for: 6-12 months ### "The best experience" November 12, 2025 5.0 We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. I will also highly commend Recruit on being so attentive and open to our requests in support and development that their lead developers have been present on calls with our team. In my 20+ years working with software services, this is a first. Very impressed. We hope to be with Recruit CRM for decades to come. Pros Recruit CRM is a superbly thought out system with endless room to grow. Its record management system is slick and intuitive. The API is so very well thought out and easy to work with. It's been a true joy to develop our external application integrations with Recruit CRM. Cons Their credit system is a bit frustrating at times. I'd prefer some optional service tiers to include the most important internal tools rather than making everything reliant on credit purchases. At times, it feels like anything you want to do "just takes a few more credits". Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Loxo seemed heavily focused on their candidate sourcing database than their toolset. Our recruiters better understood and were more comfortable using the Recruit CRM UI. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS was purchased by TopEchelon and then completely expired. We also did not see any future development intentions for the platform and it had fell drastically behind more current platforms. Review Source Nicky C. Director Staffing and Recruiting Used the software for: 6-12 months ### "Great Product. " August 13, 2025 5.0 Pros Great functionality at a really reasonable price. Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI. The customer support is also brilliant, queries are answered very efficiently and my account manager is always happy to jump on a call when needed. It's fast becoming a one stop shop reducing the need for a huge tech stack, now including multichannnel outreach, linkedin messaging integrations, phone calling, data enrichment etc. Cons Honestly the only thing I would improve is the way in which you track opportunities under the "Deals" section. Firstly i don't usually call something a deal until it's closed, so the name is confusing to me. Also in this section you cannot separate contract vs permanent deals. I report on these differently. Due to these things, i haven't used this area much and still use a spreadsheet for tracking opportunities. Switched from [Loxo](https://www.capterra.com/p/165046/Loxo/) I felt like Loxo was comparatively very expensive, and whilst they claimed to have many tools, I wasn't getting any use from them. Review Source RG Robert G. Sales Director Staffing and Recruiting Used the software for: 2+ years ### "Best CRM ever!" October 31, 2025 5.0 Great product, and really great support. If you have a small question you have instant support! Great help of \[sensitive content hidden\]! Pros Its very customer friendly and you can shape it excectly how you want it. Everytime I think of an addon I would like to see in the system they already have it or are busy building it! Cons in comparison to other crm systems I used I cant think of any. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Recruit CRM easy and custome made and great support.. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) difficult and expensive and not customer friendly at all Review Source DH Dana H. Founder and Principal Non-Profit Organization Management Used the software for: 1-2 years ### "RCRM - Great option for search/staffing firms! " November 11, 2025 5.0 Great customer service...very responsive! I always get a response within a few minutes. I've worked with lots of other CRMs (Workable, Greenhouse, CATS) and RCRM is a great value. Pros Geared towards search/staffing firms Great search features for sourcing. Easy to move candidates through steps of the hiring process Cons I wish there were more templates or design options for Careers page. Branding with my website is limited. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS had limited functionality that I know get from RCRM Review Source AM Ailin M. Operations Coordinator Staffing and Recruiting Used the software for: 6-12 months ### "Great tool, amazing customer support" August 25, 2025 5.0 It’s been going great so far, thanks entirely to our amazing account manager, \[sensitive content hidden\]. Whenever we reach out, she hops on a call with us instantly and helps in every way she can. It feels incredible to have that kind of support. Pros Once you get the hang of it, it’s a fantastic tool, packed with powerful features and incredibly easy to keep your pipeline clean. It also makes the paper‑screening process super smooth. Cons I’ll admit, it wasn’t the easiest to learn, our team took a while to really master it. The hiring stages can be confusing: you select specific ones for a role, but still have to sift through all your past stages. It’s a bit messy. Plus, we couldn’t link our Indeed account, even though we tried so many different ways. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) we were already using workable for a project of us and we didn't find it easy to set up Review Source SD Samuel D. Business development manager Information Technology and Services Used the software for: 1-2 years ### "great experience" August 19, 2024 5.0 Overall, I’m really impressed with this CRM. It’s specifically designed for recruiters and agencies, which makes it incredibly user-friendly for our needs Pros I’m a big fan of this CRM because it’s tailored specifically for recruiters and agencies, making it incredibly user-friendly for our needs. One of the standout features is the ability to create and manage pipelines, which allows you to track candidates throughout the entire recruitment process. You can quickly change the status of candidates as they move through different stages, keeping everything organized and up-to-date. Additionally, when you open job listings, there are a lot of customization options available, so you can adjust everything to fit the specific requirements of each role. Overall, it’s a powerful tool that simplifies and enhances the entire recruiting process. Cons There are a few features in the system that we don’t use, but that’s to be expected since every company has its own specific needs. What works for one might not be necessary for another. Every now and then, we do encounter some minor bugs, but it’s not a major issue because their customer service is always quick to respond and very helpful in getting things sorted out. They’re really committed to making sure everything runs smoothly, which makes a big difference in our overall experience with the platform. Switched from [MeisterTask](https://www.capterra.com/p/139990/MeisterTask/) we needed something more complex and made for our needs Review Source CB Charlie B. RecOps Human Resources Used the software for: 1-2 years ### "A constantly evolving tool" September 20, 2024 5.0 Always a pleasure to see new stuff coming ! Pros Recruit CRM is constantly evolving and the whole team is always very supportive. Cons Some feature yet to be enhanced are still a bit rigid, but it will be sorted out really soon I heard ! Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM Not enough feature for the ATS part. Candidates are not natively supported on Hubspot (at that time) Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Not enough contact with our CSM at Bullhorn Review Source RH Rachel H. Owner Human Resources Used the software for: 6-12 months ### "Highly Recommend!" September 11, 2024 5.0 It's been great. I've been using it for about six months now. The system works well and gives me more than I need. Pros It's very intuitive. They've thought of everything from the perspective of the recruiter. Cons Nothing. The system works well. The training is comprehensive. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) Recruit CRM is a more robust system. It works very well for me. Review Source JB Jack B. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Great tool" September 13, 2024 4.0 Pros The support and responsiveness from our Recruit CRM account exec has been great. This is a new tool for me and I like the simplicity and customization features. Cons I don't have any cons at this point. I have only been working with the tool for the past 2 months and so far so go. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Cost and features were better for our needs. Review Source VR Verified Reviewer Senior Recruitment Consultant Human Resources Used the software for: 2+ years ### "RecruitCRM | ICAP People Solutions" September 23, 2025 5.0 My overall experience with Recruit CRM has been very positive: the platform is intuitive, easy to use, and has streamlined our recruitment operations significantly. The standout features are its customizable workflows and excellent customer support, though minor bugs and occasional system slowdowns have occurred, these were usually resolved quickly by their team. Pros Recruit CRM is highly valued for its intuitive interface and customizable workflows, which make managing candidate pipelines and client communications efficient and user-friendly. The platform's integrated automation features and collaborative tools also streamline recruitment processes for teams. Cons I found the customization options weren’t flexible enough for niche recruitment needs, which made it difficult to tailor the system for unique requirements. But they are working on it and they are doing a great job. Review Source HY Harsh Y. People Ops Manager Human Resources Used the software for: Less than 6 months ### "Recruitment Made Simple with Recruit CRM" September 19, 2025 5.0 Overall, my experience has been very positive. Recruit CRM has made my daily workflow easier, more organized, and less stressful. I feel more confident managing candidates and tasks, and I really appreciate the great customer support. Pros It’s very user-friendly and makes managing my recruitment process much smoother. Setting it up was simple, and the support from the team was excellent they walked me through everything step by step. The automation features save me a lot of time. Cons Currently, I wish there was an in-app calling feature within India. That would make it even more powerful. Hopefully, this gets added soon. Review Source YO Yewande O. HRSC Accounting Used the software for: Less than 6 months ### "RECRUIT CRM review" November 20, 2025 5.0 Information are kept secured and candidate profile is user friendly and helps with capturing all candidate interview information Pros I had real value for money, and the user access portal had a great look and feel and it helped with great team collaboration Cons The customer support lagged behind and it appears they are swamped but they will eventually help with few delays Review Source KR Karin R. Director Operations and Talent Human Resources Used the software for: Less than 6 months ### "RecruitCRM - Every Recruitment agencies dream CRM Tool" August 11, 2025 5.0 Overall experience always helpful, provide insightful and up to date information of the industry. Understands the industry therefore easy to communicate if changes or assistance is required. Pros RecruitCrm specifically focusses on the recruitment industry. The system is easy to use and addons can be done to optimize service delivery, communication and productivity Cons Do not experience any challenges with Recruit CRM. Sometimes slow but that you find with all systems. Review Source MD Maxime D. Managing Director Human Resources Used the software for: 2+ years ### "Good experience" March 27, 2025 5.0 I'm happy to use Recruit CRM and it's very functionnal for me Pros Quick and clear help. Great contact and really appreciated Cons The translation in French isn't always efficient Review Source GS George S. Senior Recruiter Information Technology and Services Used the software for: 1-2 years ### "Comprehensive recruiting platform with excellent candidate management" November 11, 2024 4.0 Recruit CRM has been a valuable tool for managing our recruitment process end-to-end, from sourcing and candidate tracking to client communication. Pros It has an automated worklflow and task management and unified candidate and client management. Cons there are limited customization options and only basic reporting. Review Source DZ Daniel Z. Head of Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer support" December 9, 2024 5.0 Great customer support. I will recommend RCRM. Pros The Account manager. \[sensitive content hidden\] is awesome. He is super knowledgeable and so helpful. Best customer support that I've had. Cons The reporting. Its super expensive to roll out reporting to our team of 160+ team members. We are rather moving towards PowerBi that has a lot more functionality. Review Source AF Ashley F. Vice President of Recruiting Staffing and Recruiting Used the software for: 1-2 years ### "Great Customer Service" September 30, 2024 5.0 Pros The customer service- extremely responsive and quick to hop on a call to address any concerns or feedback. Cons None- addressed questions promptly and thoroughly. Review Source DH Daniel H. Senior recruiter Human Resources Used the software for: Less than 6 months ### "Recruit CRM Review - Latin america" August 19, 2024 5.0 Amazing, The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly Pros The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly Cons There is only one little bug, the green light that each candidate has to be seen by the client goes on when you click parse and assign, that should be correct it, it also happens with other buttons, the greenlight should turn on ONLY when you click on it, should not get turned on when clocking other things Review Source HA Harsh A. Business Analyst Oil & Energy Used the software for: I used a free trial ### "Best CRM/ATS at affordable pricing" September 30, 2024 5.0 Pros Advanced search and resume parser: it is very powerful and easy to upload candidate information. It also provides work and education history with AI search for candidates.And customer support team Cons Nothing I can think about as of now. Everything is working fine will add once I find out more. Review Source TC Tyler C. Operations Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Happy with \[sensitive content hidden\] & RecruitCRM " September 9, 2024 5.0 Pros Sales agent is always quick to help and honest with what the product can do. Consistently looking for more ways to benefit our team. Cons Layout can feel overwhelming at first. Once you get used to it, it's not too bad though Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.