# impact.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is impact.com the right Affiliate solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174265/Impact/reviews

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impact.com

4.3 (22)

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Last updated March 13th, 2026

# Reviews of impact.com

Ease of use

4.3

Customer Service

4.1

## Pros and Cons in Reviews

Charles A

Marketing DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Pretty happy though I'm still working on getting more sales to justify the cost.“

October 6, 2022

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

John H.  
Digital Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "The cleanest affiliate interface"

July 23, 2019

4.0

Pros

This platform is clean and offers years of experience built into the service. Affiliates and publishers alike will find many reasons to love Impact Radius for their affiliate program management.

Cons

Not as many affiliate opportunities available on this platform when compared with larger sites such as Commission Junction or Shareasale.

Review Source

MH

Mirjam H.  
Artist and Founder  
Entertainment  
Used the software for: 1-2 years

### "Make it with Impact!"

December 2, 2023

5.0

I love it. I wish all my affiliate partnerships would be on this platform.

Pros

The first impression was the dashboard. It is pleasantly designed with clarity and all the necessary tools at your fingerprints. Finding new brands and applying for affiliate partnerships is smooth and easy. The same way is creating links for specific pages of my affiliated brands with a convenient one-click on the menu. Accessing media to support marketing is also easily accessible so the entire platform is my favorite so far. Accessing contracts, and having an overview of all my brands is instant and I'd wish that all my affiliate partnerships would be on this one platform.

Cons

There is nothing to dislike since even if I had an issue, Impact customer support has always been quick to respond and solve my issue.

Review Source

PI

Preethi I.  
Director  
Internet  
Used the software for: Less than 6 months

### "impact.com is sheer waste of money"

October 29, 2025

1.0

Worst experience, Wasted money. only Automated responses, not proper support team to address the queries

Pros

Packing and nothing else, They are presenting it well, and sales guys pitch it very well for brands to get enrolled

Cons

Worst platform, They send only Junk Traffic. Big affiliate platform listed with them ask for additional listing fees. Without agreeing they keep charging brands and extending the contract , Demand fees to paid. Startups should not look at this platform , is sheer waste of money.

Review Source

KS

Katie S.  
Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Impact Integration User"

June 27, 2022

5.0

Great team, great product

Pros

Ability to work with partnership team while managing in-house. Best of both worlds minus the agency.

Cons

Messaging capabilities. You will need to purchase something like SendGrid for sending communications to partners.

Review Source

VR

Verified Reviewer  
Marketing Associate  
Retail  
Used the software for: 2+ years

### "Radius Review"

January 8, 2019

5.0

Overall, the platform does everything we need and is way more cost effective vs. CJ.

Pros

One stop shop for all affiliate needs. Easy to to manage multiple accounts in one place.

Cons

The set up team was helpful, but left many questions up in the air during the on boarding process. Recommend getting set up with someone state side vs. overseas during this process.

Review Source

Shady B.  
Founder  
E-Learning  
Used the software for: 2+ years

### "Commission payout delay"

February 27, 2020

3.0

Never paid on time, as Impact never pushed their advertisers to fund their account, hence commission overdue for months

Pros

Ease of use, and the support team, nothing else other than that

Cons

I've been an affiliate partner with this company since 2016 and it worst i've ever worked with, If you dont want to get paid, this the platform that will pay your commission after a year and 100s of emails, This is the worst platform to work with comparing to Flexoffers

Review Source

VR

Verified Reviewer  
Marketing Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I just like the whole ecosystem "

October 6, 2022

5.0

Pretty happy though I'm still working on getting more sales to justify the cost.

Pros

It does the job, and tracks. Yes, it's a bit more expensive than some of the others but if you use it right, it's still worth it. Also, I like Impact's ecosystem where it can connect to its other products and get more insight. Especially when it's to do with influencers (Activate) and finding other brands to write about you (Mediarails).

Cons

Cost. It's not as cheap as some of the others and there's a flat fee even if you get no sales.

Review Source

BS

Bilal S.  
Customer Support Expert  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "My Favorite Affiliate Network"

December 23, 2022

5.0

Overall, It's a good platform for both affiliates and advertisers.

Pros

Impact Radius is my favorite affiliate network. I've been using this platform since 2020 and never encounter an issue.It has a robust tracking system and displays the latest results within the next 2-3 hours. Additionally, it pays out the payments on time and provides excellent customer support via ticket.

Cons

It provides all the essentials that we need and want. To summarize, everything on the platform is good.

Review Source

IK

Ismail K.  
Author  
Business Supplies and Equipment  
Used the software for: 2+ years

### "The Best Affiliate Network"

December 31, 2022

5.0

Pros

Impact Radius has all the essential features that an affiliate network should have. This makes it easier to earn online with affiliate marketing. The platform makes payments on time and solves your problem within 24-48 hours via tickets.

Cons

There's nothing that I dislike about Impact Radius.

Review Source

VR

Verified Reviewer  
Sales and Strategic Partnerships Lead  
Computer Software  
Used the software for: 6-12 months

### "old CJ employees started a software company"

February 4, 2020

2.0

We use Impact for affiliate marketing. Mostly to find new partners

Pros

the company is growing and does have a valid platform. There are more features and functionality than a traditional network.

Cons

it is just old CJ employees who started a new network that fronts as a software company and undercuts other networks

Review Source

CL

Capucine L.  
Responsable hébergement  
Real Estate  
Used the software for: 6-12 months

### "Grande variété de partenariats "

August 4, 2024

3.0

Nous avons trouvé un très large choix de partenaires avec des deals plus ou moins intéressants Les deals ne sont pas toujours acceptés selon votre profils mais une fois validés les liens d’affiliation sont faciles a générer

Pros

Large variétés de partenariats disponibles dans tous les domaines de la vie quotidienne, et culturelle

Cons

L’outil bien que très intéressant pour développer des partenariats n’est pas facilement maniable pour valider les contrats.

Review Source

dM

daniel M.  
webdesigner  
Graphic Design  
Used the software for: 2+ years

### "Impact Partnership Cloud has more shortcomings but it is ideal for local business"

June 20, 2021

5.0

Pros

fast and easy, no errors! i have doesen't to uploads - errors or must again.

Cons

branding, cloud is the cloud. at first, it seems so disgusting to hear

Review Source

AH

Adrienne H.  
Blogger  
Writing and Editing  
Used the software for: 2+ years

### "One of my Favorite Affiliates"

October 17, 2020

5.0

Pros

As an affiliate marketer, I have found Impact to be very helpful. There are a wide range of companies to work with and I like the ad and deals that are available to help with promoting the companies and products.

Cons

I would like to be able to cash out at a lower rate.

Review Source

EB

Elisa B.  
Owner/Operator  
Construction  
Used the software for: 2+ years

### "Impact Radius for Bloggers!"

January 18, 2019

5.0

My experience has been great. Customer service is exceptional and quick responders. Over the years, I have taught myself how to blog, Impact Radius makes it easy to integrate ads into my blog and websites without being spammy and intrusive.

Pros

I love using Impact Radius for affiliate networking and lead sales generations. You can apply for affiliations with multiple different companies, enroll in their ad networks, and place ads easily into your blogs to direct more sales traffic. You can create holiday gift guides using their affiliates and easily generate additional income to anyone who blogs as a past time or is attempting to make their brand bigger.

Cons

I haven't had any issues using this software. I have used it for several years and found that each year they update and make amazing changes to keep the software easy to use and functional.

Review Source

JK

Jake K.  
Marketing Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good for finding people to work with."

March 5, 2019

5.0

My overall experience with Radius is great! I like how now after set up everything is right there for me. I love being able to see how everyone is doing right when I log into the software. This software has made my life easier and has made us work with people we may have never worked with without this software.

Pros

I like that this brings in the legal side with the tracking to allow me to be able to not worry about everything. This takes the load off my shoulders of managing everything in different places to putting it all in one.

Cons

What I like least about this software is how in the beginning it was hard to find everything that is needed and change over logos. It took awhile to figure all this out, but when I did it was well worth it and now easy.

Review Source

KD

Kunal D.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Wonderful dashboard for affiliates"

August 14, 2021

5.0

Have a great experience as of now with timely support and payments.

Pros

What I like the most about Impact as an affiliate: 1) Easy to signup. 2) Ability to add team members. 3) Receive affiliate commission by Electronic Fund Transfer or PayPal. 4) Receive payments once a month or when threshold is reached. 5) Easy to join new companies. 6) Create short links for tracking. 7) With few clicks, you get what you are looking for. 8) Quickly apply to new companies.

Cons

What I like the least about Impact: 1) Promotional resources are not enough.

Review Source

samantha H.  
impact  
Computer Software  
Used the software for: I used a free trial

### "affiliate software"

November 3, 2019

4.0

i needed a software to keep track of my customers

Pros

i like the tracking of this software for online business the most then i like the multiply partners you that can use with this software

Cons

i really don't see any they should pay something for the software

Review Source

VR

Verified Reviewer  
Manager, Affiliate Marketing  
  
Used the software for: Less than 6 months

### "Radius has been a great new tool to manage my clients affiliate programs."

June 21, 2018

4.0

Pros

I like the reporting capabilities. The technology is way more advanced than other affiliate networks available.

Cons

It is difficult to learn and does take a lot of training. That is expected though with a software that has these capabilities.

Review Source

IW

Ian W.  
Affiliate Marketing  
Media Production  
Used the software for: 1-2 years

### "Awesome "

June 20, 2019

5.0

Pros

Awesome product, you just pay the cost of it.

Cons

Very restricted for certain industries..

Review Source

VA

Vanessa A.  
blogger  
Writing and Editing  
Used the software for: 1-2 years

### "Wide selection of retailers"

October 6, 2020

5.0

So far I've had a good experience being a user/affilate of various Impact partners. The retailers have been transparent about sales earnings and update users when percentages change.

Pros

Impact offers a wide selection of retailers for affiliate marketing. You can apply easily to the retailer.

Cons

affilate program terms may be a bit confusing. Some retailers may be slow to pay out earnings as well.

Review Source

EM

Eva M.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Impact Powerful tool"

September 8, 2020

5.0

I have been very pleased with every brand I have worked and partnered with on this website.

Pros

I have been very happy with this software platform and its outcome. It's a wonderful way to connect with brands and products.

Cons

Nothing. Everything about this software is user friendly and quick tools. It's simple and everything comes to your inbox.

Review Source

Sadman I.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Moderately okay software for affiliation"

April 5, 2019

3.0

It has helped us to save time in the long run.

Pros

It allows to manage most of the important stuff under one roof.

Cons

It could be more user-friendly for everyone. As it kinda has a learning curve.

Review Source

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