# Datagate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Datagate Software - reviews, pricing plans, popular comparisons to other Telecom Expense Management products and more. Source: https://www.capterra.com/p/174132/Datagate --- # Datagate Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Datagate ## What is Datagate? Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, Autotask, Halo PSA, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements. ## What is Datagate used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Datagate alternatives Highest Rated [4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/174132/Datagate/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Invoice Creation 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Customizable Invoices 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information Invoice History 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Online Invoicing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Tax Calculation 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Third-Party Integrations 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Datagate 34 features Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Billing for data services Billing for voice services Gateway through which end users can view past bills and pay current invoices CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Manage, store and organize emails within the system or via third-party apps Control and set flexible rates that depend on multiple variables and enable rate automation and calculation Business model that charges based on the amount of time spent on an hourly basis Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Compatible with mobile-line (cellular) telecommunication systems Clients can submit payments via mobile devices Manage and handle various international currencies Create, send, and view electronic invoices Accept, record, and reconcile financial transactions Services paid in real-time or end of the monthly billing cycle. Services paid in advance before the end of the monthly billing cycle. Track and manage the profit margin between the cost of a product and its selling price. The calculation of a price/premium based on specific variables. Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.3 (8) Basic $300.00 Per Feature,Per Month Value for money 4.3 (8) 4.3 Based on 8 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent NL Natalie L. VP Information Technology and Services ### "The bane of my business existence." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 20, 2025 Miserable onboarding. Miserable experience every month trying to invoice. After 10 months, I still can't nail down a procedure because it never works the same way. Oh, and it takes forever for the support to respond. I have deadlines, which I frequently miss because I am waiting on help. I am flabbergasted that there are so many positive reviews. Pros Nothing. It never works as expected. It's clunky, difficult to understand, and doesn't work half the time. Cons Onboarding. Good grief. I spent weeks and weeks and weeks of my time going through all the training. None of it made sense. There's no reference materials, and the trainers went so fast, so I could only hope that I remembered what mattered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Dear Natalie, I'm very sorry for the frustration and challenges you’ve described —this is not the experience we aim to deliver at Datagate, and we’re committed to addressing these issues you've raised. Your concerns about onboarding, support responsiveness, and software reliability are being investigated immediately. Our global support team monitors our support@datagate-i.com email and support portal around the clock, almost 24/7, and we take pride in our ability to resolve questions and issues quickly. We're urgently investigating why this has not happened in your case. I will reach out to you today to get a better understanding on what has gone wrong and what next steps we should take to resolve these problems. Your honest feedback is appreciated, and I look forward to speaking with you soon. —Mark Loveys, CEO, Datagate NM Nick M. President Computer & Network Security ### "TTC's review of datagate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Very positive. \[sensitive content hidden\]is excellent, patient, and very knowledgeable. Pros Well designed, good interface, and capable. Cons Inability to design invoices based on templates. Must submit change requests to DG. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tami R. CFO Telecommunications ### "Very pleased so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2024 Great so far! Implementation was great, and Sogol was extremely helpful in assisting us with the integration setup between ConnectWise/ WisePay. Pros Ease of use. Simple setup. Integration with our other softwares! Cons Manual invoicing process and lack of real-time payment information to flow into system. Switched from [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) Customer login issues, and lack of integration with Connectwise. Alternatives considered [IntegriBill](https://www.capterra.com/p/85128/InTELEbill-and-InteleCABS/) [Avalara](https://www.capterra.com/p/75673/AvaTax/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Datagate The ability to integrate with all of our other softwares, and the relationship with CSI, our tax consultant, so tax mapping and setup would not be an overwhelming setup process. I also appreciated that Datagate offers QBO discounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FL Frank L. Managing Director Information Technology and Services ### "Great setup staff" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2024 Pros Quickbooks integration. \[sensitive content hidden\] provided great on-boarding experience Cons there is nothing i did not like . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2024 Thank you for your review and for highlighting our seamless QuickBooks integration and onboarding experience Frank! We're happy to hear you found everything to your liking and appreciate your support. EP Enrique P. Dir of Tech Services Information Technology and Services ### "Datagate for VoIP Tax integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 28, 2023 Very good. I hope it will continue well into the future. Pros Easy to setup and get going. The help during implementation was topnotch. Cons Can't think of anything. We're really just starting to use it. So far so good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Ashlie W. IT Administrative Team Lead Information Technology and Services ### "Early Days, but Overall Very Pleased! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2022 Our experience so far has been overwhelmingly positive - we are excited to see where our partnership leads! Pros The onboarding process was so smooth, and our project manager was incredibly helpful in the process. We were able to take on the process of invoicing and managed to update our customer records in the process. The process to generate invoicing is one of the easiest we have found, and it has made things much more convenient to review and approve items. Cons Our ConnectWise integration continues to run very slow, and can be sporadic. We haven't been able to identify the issue, which can sometimes cause concern as the updates we have made in our CRM are not showing in the billing platform. This can, and has, been overcome by manually syncing but can be frustrating. Additionally, we would like to see more options when sending or re-sending invoicing. Switched from [OneBill](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/) We were utilizing our primary providers' instance of the OneBill billing platform. It was clearly not built for our growth or expansion, and became increasingly difficult to utilize. Reasons for choosing Datagate Datagate was at the top of our list based on the integrations with ConnectWise, and the fact that the company is focused mainly on billing was a major bonus, as other vendors were trying to get us to switch our CRM as well, which was not our intention or ideal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Nicole B. Project Manager Telecommunications ### "Switched to DG from another business BEST decision ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2021 The implementation process was long and took a lot of effort on our part. However, Sogol, our implementation specialist really helped us through it and was a great help. Pros The look of the invoices, the easiness of the actual invoicing/crediting process. Cons We don't like that we have to map invoices each month. Switched from [BLUIQ](https://www.capterra.com/p/134459/BluLogix/) BluLogix invoicing process was very difficult, their reports were terrible, the invoices were too long, they were charging our customers incorrectly. Their basic support team was slow to respond and I usually had to end up escalating any of my cases. Reasons for choosing Datagate The integration with ConnectWise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Christa C. controller Information Technology and Services ### "Great tool for telecom billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Pros The integration with Bandwidth and the many options available for importing other types of billing records. Cons The ability to choose a different billing email address per customer site. Alternatives considered [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) Reasons for choosing Datagate Ease of use, direct feed from Bandwidth, better pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Eric W. President Information Technology and Services ### "Datagate greatly optimized our VoIP billing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2020 Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform. Pros We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing. Cons Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since. Switched from [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) We were looking for integration to Connectwise. Alternatives considered [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) [Avalara](https://www.capterra.com/p/75673/AvaTax/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 22, 2020 Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated. BB Bob B. Owner Telecommunications ### "President" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2020 It has been a very pleasant experience and I am very happy with the end result. Pros Ability to integrate with ConnectWise, QuickBooks online & Connectbooster Cons Some of the integration steps are currently manual - (sync with ConnectWise). But I am working with Datagate to automate these processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2020 Thank you Bob, we appreciate your feedback and its great that you are having a good experience using Datagate telecom billing integrated with ConnectWise Manage, QuickBooks Online and ConnectBooster. We give careful consideration to all suggestions from our clients, to further improve our product. As a result of your suggestion, the automatic ConnectWise synch is now on our product roadmap, so Datagate users in future will not need to press a button to trigger it. [View all Reviews](https://www.capterra.com/p/174132/Datagate/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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