# LinkSquares Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LinkSquares the right Contract Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174081/LinkSquares/reviews --- LinkSquares 4.2 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 17th, 2026 # Reviews of LinkSquares Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews BP Brizl P ITMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “Its advanced features and user-friendly design make it an excellent choice for any organization looking to streamline their contract management procedures.“ February 7, 2023 RH Robert H Chief Legal OfficerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The product did not perform the functions we were promised and customer service was not at all interested in addressing our needs. “ December 2, 2024 BP Brizl P ITMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “It's a user-friendly interface and can search through contracts quickly.“ February 7, 2023 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kadir Özgür T. retail director Retail Used the software for: Less than 6 months ### "Linksquare is good option for contract management !!" September 2, 2022 4.0 All good. Pros I like the user interface . During my contract management i often use completion tracking and file management features. It was easy to use. And, most importantly customer service was always there to help. Cons Nothing at all. All functions was ok, just used for 1 contract lifecycle , almost 6 months. It was all easy. Review Source JI Jeffrey I. AE Staffing and Recruiting Used the software for: 1-2 years ### "Half the cost with same functionality as the big brands " October 21, 2024 5.0 Pleasant experience,. relatively inexpensive Pros Simplicity and ease of use..it doesn't take much to get use to it Cons Don't have an option to delete the unsigned MSA. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost of the product was becoming out of budget after renewal Review Source RH Robert H. Chief Legal Officer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "LinkSquares is completely useless for our legal department" December 2, 2024 1.0 A complete and utter disaster. Product is absolutely useless. Pros Nothing. The product and the experience with Linksquares was mind numbingly bad. Cons Everything. The product did not perform the functions we were promised and customer service was not at all interested in addressing our needs. I would not recommend this product to anyone and in fact would actively dissuade anyone who asks from purchasing this product. Review Source MJ Marc J. Director of Legal Operations Information Technology and Services Used the software for: Less than 6 months ### "Innovative and Responsive Team with Best In Class Tech and Easy to Use Interface" June 6, 2019 5.0 We are dramatically shortening the time to retrieve key legal department information, run needed reports resulting in happier employees and internal/external clients. Customer service has been amazing and as has feedback loop on product development. Pros It is designed to address the key pain points of modern law departments face with their contract repositories related to contract searching, reporting, analysis and knowledge management and solves them in an extremely intuitive and easy to use manner. Likewise, the algorithms and advanced technology is best in class but it is not in your face, it executes in the background like all good technology should while leaving you to do your work smarter and more effectively through intuitive features and functionality. Cons There are no cons worth mentioning. Only issues have been typical of all software. Alternatives considered [Icertis Contract Intelligence](https://www.capterra.com/p/133034/Icertis-Contract-Management/) Reason for choosing LinkSquares Easy to use, solved all our pain points with much lighter change management/implementation lift than competing products. Product innovation and roadmap/vision of the team. Excellent customer service and ability to build strong relationship with the company and its team. Review Source BS Beau S. Sr. Manager, Legal Operations Insurance Used the software for: Less than 6 months ### "AI Cloud based solutions for corporate legal departments." June 12, 2019 5.0 LinkSquares is a product that can be expanded to provide a global document repository throughout the company. It is user friendly and the customer service is exceptional. The company strives for excellence and is continuing to look for new and innovative ways to improve. I highly recommend LinkSquares to any company looking to improve the quality and efficiency of their global document management system. Pros The product is best in class for document management, but it is the customer service that sets them apart from the competition. Cons Most attorneys are used to searching for documents in a parent/child file format so the change management can be challenging. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) The AI capability, customer service, and growth potential for the future. Review Source VR Verified Reviewer Paralegal Information Technology and Services Used the software for: 6-12 months ### "Easy-to-use Tool & Great Customer Service!" March 22, 2019 4.0 Overall a fantastic experience, I always feel valued when dealing with our customer success team and they are quick to address any issues or fix any bugs that we come across. Pros It's very easy to use and navigate. Since we've implemented this software, it's helped streamline our contract management processes and is largely automated now through their integrations with our other systems including Salesforce, Google Drive, and Docusign. Cons The only thing I can really think about is the reliability of the "Smart Values" feature, which isn't reliable enough to consistently pull data in these areas, so running reports with this in mind does not give us confidence in relying on such types of reports. Review Source VR Verified Reviewer Associate Counsel Computer Software Used the software for: 1-2 years ### "Easy to use contract management platform" March 25, 2019 4.0 Overall I have had a positive experience with LinkSquares. The support team is always extremely responsive. Pros My favorite part of LinkSquares is the text search - even for scanned PDFs, and the ease of uploading executed contracts in to the platform (my favorite is via email). Cons The tagging capabilities require manual work that a smaller legal team will have difficulty prioritizing. Review Source LK Lance K. COO / CFO / Legal Information Technology and Services Used the software for: 1-2 years ### "Chief Operating Officer / Chief Financial Officer / Head of Legal " April 4, 2019 4.0 Primarily for contract administration and as a contract repository (MSAs, statement of work, vendor agreements, etc.) Pros I was very impressed with how easy it was to use LinkSquares. While some members of my team use it on a weekly basis, I am more likely to use it once a month, and yet it is very easy to remember how to use it and how to "get around". It does exactly what I need; it enables me to be self-sufficient when it comes to retrieving key documents, and searching on key terms. We signed-up as a test, with limited expectations, but we were all very pleasantly surprised: great system, great people and it's helped our organization quite a bit. Great value! Cons This may seem very odd, but the name eludes me at times - can't seem to connect it with what the system does. A very minor point and probably more a user issue than a LinkSquares issue. The only thing I wish the system offered, in the base offering, is the ability to leverage more key words / key terms for look-up. Review Source JB Joe B. Director of Customer Success & SUpport Computer Software Used the software for: 1-2 years ### "Great Inisght into Contracts for All" March 22, 2019 4.0 Pros Before LinkSquares I always felt as if the services and support orgnization was an arms length away from contracts. This led to confusion on what we agreed to deliver, SLAs and project budget. With LinkSquares access, contracts are easily accessible and contractual questions can be answered in minutes. I love that I can pull up on contract while I'm on a call and answer questions or confirm assumptions. Cons LinkSquares could use a UI redesign. It meets the needs, but it's not an exciting application by any means. Review Source VR Verified Reviewer Sr. Corporate Paralegal Financial Services Used the software for: 1-2 years ### "LinkSquares review" March 25, 2019 4.0 Pros The software is extremely easy to use and they are continually adding enhancements to the software. The customer support is also very good. They typically respond within the hour of sending an email. Cons The thing I like least about the software is needing to double check the data fields once the document has been imported. I have noticed that there are times when the data does not import properly into the field, i.e. effective date is incorrect, etc. Review Source AM Amy M. Associate General Counsel Financial Services Used the software for: 1-2 years ### "Ease search tools" March 27, 2019 4.0 Pros I like that it is user friendly and provides the ability to search across the entire contract database. Cons The tagging capabilities are not as robust as we would prefer. Review Source MB Mikayla B. Product Portfolio Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to use application - would like for it to be more robust" April 11, 2019 3.0 We are working on a central document repository. The application requires very little training. Pros I like how easy it is to use. Learning curve was very minimal. Cons I wish searching was a bit more robust. I also wish I could upload documents into the software directly. Review Source CR Craig R. General Counsel Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Linksquares Analyze: Fantastic and game-changing product. " March 11, 2024 5.0 Standout Features and/or Strengths: 1. Ease and speed of use 2. Single point of truth for all contracts 3. Easy and super quick uploading and AI analyzing (with Smart Tags) of contracts 4. Amazing and very friendly and informative training 5. Amazing after sales service and user support It's so easy to use \[From initial training and onboarding/implementation to using it in a live environment\] and has amazing functionality, ease of use and 10/10 AI based analytics. Pros Take the product! It's game-changing for so many reasons. From having a simple and effective fully searchable single point of truth for all contracts (ie as contract repository) to the AI it offers. But overall the process of buying, implementing and using the product is simple, easy and very cost effective. The Linksquares Team were a dream to work with and extremely helpful and accommodating every step of the way. Cons Nothing - other than not buying and using the Product earlier! Reason for choosing LinkSquares It's so easy to use \[From initial training and onboarding/implementation to using it in a live environment\] and has amazing functionality, ease of use and 10/10 AI based analytics. And the price was very competitive. Review Source BP Brizl P. IT Marketing and Advertising Used the software for: 6-12 months ### "Simplify Contract Management with LinkSquares" February 7, 2023 4.0 It is very helpful for managing contracts. It makes it easy to find and access all of our agreements, and it has automated some of the contract workflows so that we can be more productive. However, there have been times when the software has had some technical difficulties, and this has caused some delays in our contract management process. But, the LinkSquares support team is always quick to resolve these issues, so we can get back to work as soon as possible. Pros It's a user-friendly interface and can search through contracts quickly. It is also helpful because it automates contract analysis and reduces the time it takes for people to review contracts.The software helps us understand our contract portfolio and find areas where we can improve. It's easy to use, so everyone on our team can access it quickly and efficiently.Overall, LinkSquares has made our contract management process much easier and more efficient. Its advanced features and user-friendly design make it an excellent choice for any organization looking to streamline their contract management procedures. Cons It has some features that can be confusing for users, and it can sometimes be slow when working with a lot of data. The support team doesn't always respond quickly enough when I've had problems with the software. And sometimes LinkSquares doesn't work well with other tools I use. Review Source NH Neta H. Senior Corporate Counsel Information Technology and Services Used the software for: 6-12 months ### "Great Customer Support!" March 22, 2019 4.0 Pros The OCR functionality was a critical part of the tool we were looking for. Also the ability to run reports and track agreement status (renewal, term, etc.) I like the simplicity of the dashboard and user friendliness. Our account manager and customer support has been incredibly responsive and quick to address any of our questions. Cons The OCR misses some basics that we were told would be captured. Our most common agreement is easy to follow with terms clearly marked (effective date, governing law, etc.) so it should be easy to catch. There are some inconsistencies with the OCR success rates but the success rate is still pretty high. Reports could be a little easier to pull. We had to reach out for support to figure out exactly how to run what we were looking for. Maybe a better quick help tool/chat box within the web portal would help for quick asks. Review Source TW Tim W. Senior Accounting Analyst Financial Services Used the software for: 6-12 months ### "4 stars, needs client side attention" March 28, 2019 4.0 Managing contract documents via network shared folders can be clumsy and present administration challenges like naming conventions and access levels. Platforms with tags help different stakeholders make efficient use of the same resource customized for users needs. LinkSquares provides a great solution with flexibility and clarity while maintaining access boundaries for different users but some customization is required. Pros \*\* Support folks are fantastic! \*\* Site is very easy to use Clean, clear site interface and menus Great tags & document type options Auto-import of documents via email Great users access level options and customizations Cons Tag are not populated when documents are loaded via auto-import emails, so without manager/administrator interventions tags remain empty. User invites require LinkSquares support intervention which causes delays in on-boarding users. Review Source TM Terry M. Legal Corporate & Real Estate Coordinator Legal Services Used the software for: 1-2 years ### "Pros/Cons of LinkSquares from an Active Daily User" March 22, 2019 4.0 Linksquares has helped us get to 90 percent of our files to paperless! Yay. Please do not share my email/personal information with any other marketing groups. Thank you. Pros 1\. Only four quick steps to upload and create a new agreement to LinkSquares! I especially like the "drag and drop" feature to add a new agreement. 2. Easy to edit document profile once uploaded. 3. Customer Service is usually quick to respond. Cons 1\. Searching with one key word doesn't always pull up the document. Often times I need to type in two key words. 2. Must "delete" the uploaded document in order to add pages to it. 3. Compress the view so you can see more things on the page. Review Source ED Eric D. General Counsel Information Technology and Services Used the software for: Less than 6 months ### "It's everything promised" June 4, 2019 5.0 We needed a single source of truth for all of our customer and vendor contracts. LinkSquares provides that better than almost any other tool I've looked at. In fact, we're expecting to expand our use of LinkSquares to HR and other documents Pros What they demonstrated they delivered, and what they delivered exceeded my expectations. The on-boarding process was as pain-free as they promised. Once the documents were uploaded and categorized, we were able to start using the tool right away. It's very simple and intuitive. Plus, where we had questions, their CS rep did a great job walking us through the problem. They have a great product roadmap that we will grow with. Cons It's not the prettiest interface, but it's super easy to use productively right away. What I do like is that they solicit feedback, and discuss how they're addressing customer concerns and suggestions in their roadmap. Review Source JT Julia T. Attorney Human Resources Used the software for: 1-2 years ### "Valuable Search tool" April 4, 2019 5.0 Pros Really like this tool and ability to run reports, proximity search and find things quickly ! Cons I did not like the change that removed the summary paragraph on the side, would also like abilit to search phrases with phrases in a proximity search Review Source VR Verified Reviewer Assistant General Counsel Consumer Goods Used the software for: 1-2 years ### "Nice to have everything in one place" March 22, 2019 3.0 Positive. Linksquares is a valuable tool for quick reference to contract provisions needed to respond to internal client inquiries and for use as a reference tool in drafting contracts. Pros The full functionality in terms of searching all contracts and the ability to cut and paste from them. Cons The limited features for scheduling tasks and lack of autopopulated fields (e.g., the product automatically picking up dates to populate the beginning and end dates of the contract term). Review Source JG Julian G. Corporate Counsel Computer & Network Security Used the software for: 6-12 months ### "CMS" March 22, 2019 5.0 It would be great if not for the delay in SF integration. Pros I have found Linksquares extremely easy to use. Very little training is needed to become an efficient user. Cons We were promised a sales for integration that has taken months Review Source VR Verified Reviewer Customer Success Computer Software Used the software for: 2+ years ### "Excellent contract software" April 4, 2019 5.0 Pros Super clean and easy to love user interface. It doesn't matter the scope or size of the contract, linksquares makes it easy to access and securely share content and contracts as needed. Cons The price we pay could be better without requiring a longer term. Review Source VR Verified Reviewer Corporate Counsel Marketing and Advertising Used the software for: 6-12 months ### "Great product and a great team behind it!" March 25, 2019 5.0 Overall, my experience has been great. The team is so helpful and so willing to go above and beyond to help me realize the full value of the product. Pros I love being able to run reports, and I love that the product is able to take even the worst quality scanned documents and turn them into something searchable. This is such a helpful tool for last minute requests that would normally require you to review every single contract! Cons I wish the uploading process was a little less time intensive. Review Source CB Cynthia B. Sr. Principal Commodity Manager Internet Used the software for: Less than 6 months ### "Linksquare Review" March 22, 2019 4.0 We have had great customer service. Pros I have only been using the software for 4 months and the customer service has been excellent. I had many questions and comments regarding the platform, they were very receptive. Many of the changes that I had asked for was made. Cons The AI takes the date of the contract that is signed or on top, but does not see the actual start date of the agreement. Review Source VR Verified Reviewer Partner Specialist Public Safety Used the software for: 6-12 months ### "Great organizational tool for contracts!" April 11, 2019 4.0 LinkSquares has been a lot easier to use than our previous contract management system has been. It is fast and responsive, and a lot more intuitive than storing all contracts on a shared drive within the company. Pros I like that I can search by keywords to find all the contracts that include that. It is helpful when I am trying to figure out how many of our contracts contain the same language. Cons There is a bit of a learning curve when you first start using it, but that will differ by person. In order for LinkSquares to be most effective, all the users at my company have to be on the same page in the way we label contracts and amendments. However, once you work through those issues, LinkSquares becomes an effective way to review contracts. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.