# Athos Commerce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Athos Commerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/173967/Relevancy-Platform --- # Athos Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Athos Commerce ## What is Athos Commerce? Athos Commerce, formerly Searchspring, delivers the ultimate shopping experience. As the #1 search, merchandising, and personalization platform built exclusively for ecommerce, Athos Commerce enables brands to get the right product, to the right person, at the right time. With Athos Commerce, customers such as Chubbies, Pura Vida, Moen, Fabletics, Peet’s Coffee, SKIMS, West Elm, Specialized, Wildfang, and Ripcurl are increasing cart size, conversion, and repeat customers. ## What is Athos Commerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Personalization](https://www.capterra.com/personalization-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $699 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Athos Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://searchspring.com&name=Athos Commerce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Athos Commerce 4.6 (15) VS. [4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $699 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 3.8 (327) Value For Money 4.3 (12) Value For Money 4.1 (287) Customer Service 4.6 (14) Customer Service 4.0 (266) ## Athos Commerce alternatives [Square Online](https://www.capterra.com/p/275800/Square-Online/) [4.6 (327)](https://www.capterra.com/p/275800/Square-Online/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275800/Square-Online/) [Ecwid](https://www.capterra.com/p/143648/Ecwid/) [4.6 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143648/Ecwid/) Highest Rated [ikas](https://www.capterra.com/p/10006487/ikas/) [4.7 (148)](https://www.capterra.com/p/10006487/ikas/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006487/ikas/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) [4.4 (337)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131883/Bigcommerce/) [View all alternatives](https://www.capterra.com/p/173967/Relevancy-Platform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting & Statistics 4.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Campaign Management 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results API 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Drag & Drop 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Promotions Management 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Product Data Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Capture, organize and track product-specific data and information in a centralized location Athos Commerce 17 features Application programming interface that allows for integration with other systems/databases Track visitors'/audience's responses across web pages and other optimized content Display advertising and marketing messages to users based on their browsing history and preferences Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Intended to be used by online stores Enable businesses to implement machine learning algorithms on business data such as sales and revenue Process and analyze human language in text or audio form Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Customize website features Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.3 (12) Essential $699.00 Usage Based,Per Month It includes: - 20 active merchandising campaigns - 2x per day indexing frequency Advanced $899.00 Usage Based,Per Month It includes: - 50 active merchandising campaigns - 4x per day indexing frequency Expert $1,099 Usage Based,Per Month It includes: - 200+ active merchandising campaigns - Live/Real Time\*\* indexing frequency Value for money 4.3 (12) 4.3 Based on 12 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Miva](https://www.capterra.com/p/83913/Miva-Merchant/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 15 reviews Filter by rating 5(12) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent GD Grant D. Production And Product Line Manager Formerly Marketing and Web Manager Retail ### "Very Functional" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 8, 2024 Works wonderfully for what we need. Hoping they do not price out their customers by trying to innovate beyond their scope Pros Very easy to use, great data reporting, good support team Cons Very expensive and continued price increases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Ellie P. Digital Operations Manager Consumer Goods ### "Great platform, subpar service. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 18, 2024 They sell a big idea but, in reality, deliver something in between; their lack of care for customers is their biggest weak point. They lock you into year-long contracts, and so you are stuck with next to no customer service, without a lot of options to get support other than to hire a third party. Pros Searchspring offers a robust platform for search and merchandising. It has all the features you'd want from a software side. It is pricey, but it does work well. Cons This is where it falls about; they don't prioritise customer support and have a 3+ week turnaround on helpdesk tickets unless you mark them as urgent. So you have to decide to overreact to every issue or be okay with waiting a month or more to have something resolved. For us, this is the reason we wouldn't come back to them. Alternatives considered [Klevu](https://www.capterra.com/p/163087/Klevu/) [findify](https://www.capterra.com/p/158883/findify/) Reasons for choosing Athos Commerce They said all the right things and seemed to understand my issues with previous providers, but that was the sales guy and not the actual team. Which is where the discrepancies started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2024 Thank you for taking the time to share your feedback with us, Ellie. Searchspring is committed to delivering excellent support to our customers around the globe and we’re sorry to hear we missed the mark for you. Our SLA prioritizes urgent tickets and while we strive to address all requests promptly, some may take longer to complete, especially those involving custom requests outside of standard services like yours. It's worth noting that in the past year however, we've successfully resolved the previous 5 tickets you submitted within a week or less. We're committed to ensuring all customers receive timely and effective assistance and we welcome the opportunity to support you further. CW Courtney W. Product Coordinator Design ### "SearchSpring is SO Savvy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2024 We have had a very pleasant experience with SearchSpring. Even the not so seasoned/techy members of our team have been able to log in and use various portions of our account portal. It is very easy to use and really gives a glimpse into your business, how your customers shop and ways you can improve your website for overall growth. Pros I love the personal touch that is received through having an onboarding + support specialist. A very knowledgable team member is with you from the very beginning for training, implementation, best practice reccommendations and to support you. Cons The implementation was a bit "clunky", also there have been several times we needed their teams help to allow major changes on our site. Support has been great through the process, but some of the functionality SS offers in these cases has room for improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2024 Thank you for your kind words, Courtney! We're thrilled to hear Searchspring has been an asset to your team. If there's anything else we can do for you, please let us know. YA Yuri A. Director of Digital & Direct Sales Retail ### "Purdys Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2023 Pros The service helps us react to changes in customer behavior more quicker. Cons Creation of calculated metrics for sorting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Hello Yuri, Thanks so much for the review! We're glad to hear Searchspring has improved your business. If there's anything else we can do for you, please let us know. AK Alivia K. Ecommerce Project Coordinator Apparel & Fashion ### "Best in the Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 The software is expensive but for good reason. Reasonably priced for everything you get along with the support. Try believe SS is the innovating fastest out of all its competitors. Pros The ticketing system, customer service, account management, innovation, and ability to work with us (client) to come up with creative solutions to our search and merchandising questions and issues. Cons Nothing stands out for what I like least about this software. The implementation processes for their services could be explained better in the beginning/ start of implementation. Reasons for choosing Athos Commerce More resources, was able to offer the core solution we needed without too heavy of a lift. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Thank you so much for your positive review, Alivia! We're glad to hear you're happy with Searchspring and that we've been helpful with your business. We appreciate you as a customer! If there's anything else we can do for you, please don't hesitate to reach out. JS Jagjiwan S. Manager Retail ### "Helped our Customers find the right product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 9, 2023 Pros The integration was easy and the team that helped us was quick and efficient. This has helped us understand more of how our users searched products and then helped us show them the right products when they wanted. Cons The integration with shopify is good, updates daily, wish there was a way to push out updates faster, also depends on which teir of pricing you purchase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Thank you for the positive review, Jagjiwan! We're glad to know that you've had a great experience with Searchspring. We appreciate your business and we'll continue working hard to provide the best experience possible. If there's anything else we can help you with, please don't hesitate to reach out. HA Heather A. Director of Ecommerce Retail ### "Love the product and the support during implementation." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2023 I have been super impressed with the support during implementation. Every change request was pretty much done same day, even during the busy holiday season. Pros I love how easy it is to manage filters and how products are sorted on any collection page. Cons I am still learning but would like more control over the cross-sell/upsell functions. Reasons for choosing Athos Commerce The level of support and quality of product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Hello Heather, Thank you for the positive review! We appreciate your kind words. We're thrilled to hear you've had a good experience with Searchspring. Please feel free to reach out with any questions, we're happy to help however we can. MA Marilou A. Web Merchandiser Sporting Goods ### "Great for merchandising!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 5, 2023 Pros As a web merchandiser, Searchspring allows me to do efficient and fast product merchandising. The pinning feature is very useful, as are the boost rules for the different product collections on our website. Cons The only negative point that limits me in my daily work is not being able to copy/paste the merchandising I do for already existing collections (it is only possible for new campaigns). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Hello Marilou, Thank you for the positive review! We're happy to see that Searchspring has been helpful for your business and site. We're continuing to work hard to provide the best possible experience for you and your customers. Please let us know if there's anything else we can do to improve your experience. SG Sofia G. Director eCommerce and digital marketing Apparel & Fashion ### "A toll for success " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2023 Pros It has all the features we need; it helps with filters and easy navigation to bring users down the funnel; they offer a personalization tool that, combined to the search, offers a fantastic customer experience.Their support team is excellent and their \[SENSITIVE CONTENT\] is always in touch with us and she is a great support to us and our strategy. Thank you, \[SENSITIVE CONTENT\]! Cons There is nothing that I dislike. I cannot really think about anything.I find their user interface very easy to use; their reports are thorough... It is a very good software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Hi Sofia, Thank you so much for the positive feedback! We're thrilled to know that you've had such a great experience with Searchspring. It makes us incredibly happy to know that we were able to help you achieve your goals. We're glad to have you as a customer, please reach out if there's anything else we can do for you. JN Jeri N. Ecom Operations Apparel & Fashion ### "Great for small team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2023 I use it every day for overall site merching and promotions Pros Very easy to use, great for a small team Cons none that I can think of at the moment, occasionally my drag and drop wont save and I need to re-do it but thats only on occasion Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 19, 2023 Thank you for the kind words, Jeri! We're happy to know that you've had a positive experience with Searchspring. We're glad to have you as a customer and appreciate your business. Please feel free to reach out if there's anything else we can do for you. [View all Reviews](https://www.capterra.com/p/173967/Relevancy-Platform/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)