--- title: "lemlist Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is lemlist the right Email Marketing solution for you? Explore 387 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/173776/lemlist/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- lemlist 4.6 (462) [View alternatives](https://www.capterra.com/p/173776/lemlist/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of lemlist Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews CP Chris P Marketing DirectorTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “The application is really central to our outbound efforts and has helped us run multiple campaigns to reach target audiences we've previously found difficult to connect with. But their real asset is the support and guidance, continuously providing ideas and ways to improve. “ September 28, 2023 Paul F CEOManagement Consulting, 11 - 50 employeesUsed the software for: 6-12 months. “I neve met an onboarding person until I complained hard after 5 months of reporting that made no sense - turns out the reporting is literally unusable - lead scores from call analysis, , open and clicks are all false.“ May 14, 2026 Jamie H Head of GrowthComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “It’s easy to create campaigns with both email and LinkedIn automations in a simple workflow.“ April 30, 2024 Ben F FounderOnline Media, 2 - 10 employeesUsed the software for: More than 2 years. “Their support is not technical and only relays what their technical people tell them, so you can never get a straight answer on anything.“ May 3, 2024 KK Kelly K MarketingTelecommunications, 51 - 200 employeesUsed the software for: 6-12 months. “The support is great and very responsive when I have questions.“ January 7, 2025 Ben F FounderOnline Media, 2 - 10 employeesUsed the software for: More than 2 years. “They refused to grandfather me in, which is their right, but they also didn't refund me for the massive pain they caused our operations team.“ May 3, 2024 BC Brenden C CTOComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “We found everything that we needed for our mail campaigns in Lemlist.“ May 31, 2024 EG Eli G Head of MarketingComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “Real focus on deliverability and staying out of spam filters which is what you want from an outreach platform, but no integrations apart of salesforce and Hubspot which is very annoying.“ April 6, 2023 ## Showing most helpful reviews Showing 1-25 of 462 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Reviewer ### "Title" November 12, 2026 5.0 Getting contact details for our ICP profile and automating cold and warm outreach Pros Lead enrichment, AI to set up campaigns, Automated follow-up Cons Can be quite complex to get started, mostly where to get started. Once you figure this out the tool is quite self explanatory Review Source Reviewer ### "très bon produit" November 11, 2026 4.5 envoi es campagnes marketing Pros automatisation et centralisation des taches Cons beaucoup de possibilités, donc long à comprendre en entier Review Source Macy B. Marketing Operations ### "WOW! I'm impressed!" November 11, 2026 5.0 Syncing prospecting/outreach efforts w existing tools and automation Pros Incredibly intuitive UX and features that other platforms can't match Cons I've only just started using lemlist, so I'm not sure as to what I dislike about it yet. I only wish I had discovered it sooner! Review Source Co fundador Used the software for: Less than 1 year ### "Graba llamadas en frío e integra IA para acelerar el proceso comercial" November 11, 2026 4.0 Sobre todo, destaco el ahorro de tiempo a la hora de buscar leads cualificados con rapidez y la posibilidad de analizar los datos del proceso comercial para su optimización y mejora continua. Esto nos permite aprender más sobre nuestros clientes: sus dudas, sus objeciones y sus perfiles, entre otros aspectos. Pros Poder grabar todas las llamadas en frío que realiza mi equipo y contar con conexión directa con Claude y otras IAs generativas abre un universo de posibilidades. Así puedo optimizar y mejorar el proceso comercial a pasos agigantados, con más claridad sobre lo que funciona y lo que se puede ajustar. Ademas es sencilla de usar y de entender. Cons Lemlist tiene muchísimas posibilidades. Estoy seguro de que estoy pagando por todas ellas, pero solo estoy usando una minoría. Me gustaría que acercara herramientas o funciones algo más complejas al consumidor más inexperto, quizá mediante recomendaciones después de analizar el uso que hace cada usuario, o a través de la IA que utilizan como soporte. Alternatives considered [Clay](https://www.capterra.com/p/10001919/CLay/) Reasons for choosing lemlist Recomendación de un tercero Review Source Reviewer ### "Good UX, too few leads in Sweden - should be more consider all public available data. A bit pricy." November 11, 2026 3.5 Warming up an email, sequences and automatic send-out. I do, however, have my own agent that checks into the system every day to optimize. Could be an add-on for you in the future. Pros Really Good UX and easy to set up (at least Claude didn't complain haha) Cons No dislike but I have accidentally deleted a step twice and would like a quick "back" button or "are you sure" pop-up thanks! Also if it was possible to do really nice templates and use for my already approved customers to send out newsletter the system would be more "affordable", right now a bit on the edge in terms of the price vs. actual service. Review Source Abdelhakime M. GTM engineer / BDR: Asset management solution — GCC Entreprise in Constructing & Contracting Used the software for: Less than 1 year ### "Good Outbound That Feels Thoughtful, Not Spammy" November 11, 2026 4.0 It helps me to reach and act on my account list Pros I like the care they put to make an entreprise grade outbounf solutions and is seriously looking to level up the game in the outbound, so a company sales do no more feel like spammy or done carelessly, the things that helps on that are multi outreach system. Cons The email plan is too restrictive on the aspect of routing people from a campaign to another when they have finished Review Source Martin N. Business Developer / Cold Mailer Used the software for: 5+ years ### "Personalized email and LinkedIn outreach in one place" November 11, 2026 4.0 I use lemlist to run B2B outreach for multiple clients. It helps me schedule follow-ups, keep track of replies, and personalize messages without having to write each email from scratch. That gives me more time to work on targeting and handle replies. Pros I can run email and LinkedIn outreach from the same campaign. I use custom variables to adapt the opening line and follow-up questions to each prospect, while keeping the rest of the sequence consistent. Cons I would like more flexibility when setting up sender signatures. For client campaigns, matching an existing signature and checking how it looks in the email preview can take a few extra steps. Review Source Reviewer ### "Génial et complet" November 10, 2026 5.0 Obtention de bons numéros, automatisation. Pros L'ensemble des services qui se complètent. Cons Je pense que la vitesse du site peut etre améliorée et l interface simplifiée Review Source Reviewer ### "If I would build a tool myself for the same purpose it would look like lemlist - just logical." November 10, 2026 4.5 Also the personalised outreach in high volume Pros Easy and personalizes outreach essepcially with the claude mcp. Cons For the coworkers that dosent knwo lemlist its sometimes to complicated. Review Source Reviewer ### "So far the experience has been great. Truly reccomend it!" November 10, 2026 5.0 Finding me the right contacts Pros How easy it is to use and the possibilities! Cons Nothing so far. Everything went well ti'll this moment Review Source Business Development Director Used the software for: Less than 1 year 5.0 November 12, 2026 AI summary based on a full review This software provides a straightforward experience and is beneficial for outreach and campaign management. While it meets current needs, there is potential for better CRM integration. Log in to unlock the full review, detailed ratings, and pros & cons Geschäftsführer 5.0 November 12, 2026 AI summary based on a full review This software offers excellent usability and effective AI connectivity, with no negative aspects reported by the user. Log in to unlock the full review, detailed ratings, and pros & cons Head of Commercial Operations Used the software for: 1-3 years 5.0 November 12, 2026 AI summary based on a full review Lemlist delivers solid value for its price, despite the suggestion that pricing could be more competitive. The continuous development and addition of new features enhance its utility for running successful campaigns. Log in to unlock the full review, detailed ratings, and pros & cons Partner 5.0 November 12, 2026 AI summary based on a full review This tool simplifies the process of finding verified emails, which is crucial for outreach activities. However, the pricing may be considered steep by some users. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.0 November 11, 2026 AI summary based on a full review This tool excels in consolidating campaign management, aiding in the execution of outbound go-to-market strategies. A drawback is the lack of an interactive user interface, which affects the ability to work with agents and track activities in HubSpot. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 11, 2026 AI summary based on a full review This software excels in its user-friendly design, making it easy to reach the right audience with relevant solutions. Although the reviewer found no major drawbacks, they believe there is potential for further enhancements. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.0 November 11, 2026 AI summary based on a full review This tool enhances the efficiency of outreach by allowing for tailored messaging while automating follow-ups, freeing up time for account research. A downside is that the setup process for the first campaign can be lengthy and complex. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.5 November 11, 2026 AI summary based on a full review Users benefit from the software's secure and automated nature, which aids in testing with specific segments. However, there are concerns regarding the pricing and the need for enhancements in the AI functionality. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.0 November 11, 2026 AI summary based on a full review Using Claude MCP has made it simple to launch email marketing campaigns effectively. On the downside, the lead list lacks accuracy, and the enrichment feature does not meet expectations. Log in to unlock the full review, detailed ratings, and pros & cons Country launcher 5.0 November 10, 2026 AI summary based on a full review Lemlist enables effective mass prospecting in multiple countries by enriching LinkedIn contacts directly. However, the interface can be a bit complicated at times, which may hinder user experience. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.0 November 10, 2026 AI summary based on a full review This software is efficient and provides strong automation capabilities that improve outreach efforts. Users should be aware of occasional bugs and technical issues that may arise during use. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.0 November 10, 2026 AI summary based on a full review The product stands out as an all-in-one solution that is easy to use, benefiting outbound sales teams. There is room for improvement in its integration capabilities with Salesforce. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 10, 2026 AI summary based on a full review The integrated platform is beneficial for efficiently finding and engaging potential customers. Although there are limitations on AI credits, this aspect is seen as reasonable given the overall value provided. Log in to unlock the full review, detailed ratings, and pros & cons CEO 4.0 November 10, 2026 AI summary based on a full review Using Lemlist has resulted in significant time savings for outbound sales campaigns due to its effective features. Some users may find the email assertiveness to be excessive. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 10, 2026 AI summary based on a full review Users find the tool to be of high quality, particularly valuing the data and its comprehensive capabilities for engaging with prospects. However, there is a desire for an integrated call counter to enhance its functionality. 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