# Grin Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Grin the right Influencer Marketing solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173654/GRIN/reviews

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Grin

4.7 (147)

[View alternatives](https://www.capterra.com/p/173654/GRIN/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Grin

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

GD

Gabriel D

B to B Strategy ConsultingInformation Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Integrates excellently well with other tools expanding opportunities for application.“

May 14, 2024

EL

Eda L

CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months.

“Grin deceived us throughout the sales process, hiding critical information, overselling the platform, and getting us to sign a 12-month contract with auto-payments that are impossible to stop, even when scammed.“

April 8, 2024

Megan G

Creator Partnerships ManagerCosmetics, 501 - 1,000 employeesUsed the software for: More than 2 years.

“GRIN allows us to scale our evergreen influencer programs quickly and efficiently, from onboarding to regular communications.“

June 2, 2022

EL

Eda L

CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months.

“The promised robust discovery tool doesn't exist; they recently added a few search filters that are ineffective.“

April 8, 2024

GD

Gabriel D

B to B Strategy ConsultingInformation Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It is also secure and reliable.“

May 14, 2024

EL

Eda L

CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months.

“It feels like a bait-and-swich scheme with oversold promises.“

April 8, 2024

LY

Lily Y

Influencer Marketing CoordinatorCosmetics, 11 - 50 employeesUsed the software for: 6-12 months.

“I love how easy it is for me to view my creators, organize them by tags, and to be able to easily import new creators with their social media chrome extension.“

May 2, 2022

KP

Kerry P

Marketing managerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“It takes at least one week to get a help from support staff. When you look at the setup and times when we had issues we waited several weeks just to get issues fixed.“

April 4, 2022

## Showing most helpful reviews

Showing 1-25 of 147 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lior O.  
Founder and CEO of ScopeLeads  
Marketing and Advertising  
Used the software for: 6-12 months

### "Grin Has it all..."

September 27, 2020

5.0

Grin was very easy to set up in use. Within weeks we had a few campaigns up and running and it’s something we use daily to find nee influencers to receive free product and promote our brand.

Pros

Ease of use to find and reach out to new influencers. Followup features. The influencers not being in a “network”.

Cons

The automation features. You can’t do things beyond one automatic welcome email to new campaign subscribers.

Switched from

[Aspire](https://www.capterra.com/p/187445/AspireIQ/)

Aspire was way too expensive and was limited to only the influencers that belonged to their network.

Review Source

Response from Grin

September 30, 2020

Lior, Thank you for sharing your expereinece with GRIN. We're happy to hear that you're leveraging the discovery & recruitment tools, along with managing your entire campaign workflow in one place.

CF

Chelsea F.  
Affiliate Marketing Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Without Grin, I'd need at least 2 more people to run our Influencer Program."

October 2, 2020

4.0

Grin makes it so much easier to do my job. Without the automation, recruiting, reporting, and many analysis tools, I would not be able to do this role alone. We'd need at least a team of 2 or 3 people to accomplish what I'm able to do in a day using Grin. I am amazed at the constant upgrades to the platform that come at no cost to the user and they are always taking feedback and implementing it where they can with new updates. I also knew nothing about Influencer Marketing when I started this role and not only did Grin provide great resources to learn the software but they also provided 1x1 training on how to use it and many resources on how to excel at influencer marketing as well.

Pros

The integration with shopify and reporting tools. Being able to create discount codes and affiliate links with the click of a button saves so much time and it's incredibly simple to track performance over a large number of influencers. The new reporting tools makes it so I can get really granular with performance on an individual level which helps me determine which influencers to really hone in on and develop even stronger relationships. It makes it really simple to track ROI and IMV to show the value of our Influencer program to leadership. Using the chrome extension to import influencers and their emails has made it super efficient to reach out to tons of influencers using automated email sequences. Instead of having to DM people and potentially never have my message read, my email is going straight to them and helps to recruit people efficiently. The different dashboards are also really helpful since you can get a really high level view of how a campaign is performing and then you can get more granular now with the report builder feature to pin point weak areas and strong areas in your network.

Cons

Sometimes there a hiccups in tracking conversions but the Grin support response time is unbelievably quick and they are always eager to hop on zoom to talk through the issue and provide updates while they fix problems as well.

Switched from

[Affiliatly](https://www.capterra.com/p/138373/Affiliatly/)

We needed a more robust tool to get more out of the program and have a less manual / spread sheet approach.

Review Source

KL

Kristen L.  
Co-Founder  
Industrial Automation  
Used the software for: 2+ years

### "Very Glitchy & Under Developed"

February 22, 2022

3.0

Overall, I don’t recommend this software because it’s too glitchy and underdeveloped and ended up causing us a lot of frustration and costing us time. It was incredibly difficult to deal with the software for us and our influencers, especially trying to get their social media connected.

Pros

I liked the look and feel of the user interface. It’s sleek and minimalist. I also liked how well Grin tracks influencer success. This is essential for making good business decisions from analyzing data.

Cons

It was way too glitchy and underdeveloped. Customer support typically did not resolve issues. Some of our influencers couldn’t connect Instagram stories for over a year despite us reaching out many times for assistance to customer support.

Reason for choosing Grin

It looked the best! Lots of features and great user friendly interface.

Switched from

[Affiliatly](https://www.capterra.com/p/138373/Affiliatly/)

Thought Grin would be a better fit as we needed more features.

Review Source

Response from Grin

February 23, 2022

Thank you for the honest feedback, Kristen! Happy to hear that GRIN helps you keep track of your creators so that you can make data-informed decisions. I'll take your feedback to the product team.

MW

Mallory W.  
Marketing Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "GRIN solves problems you don't even know you have!"

January 11, 2021

5.0

We are saving so much time! We're no longer spending time tracking people down in Instagram, checking through our DMs to make sure someone shared and tagged us in a Story, searching through the explore page for new faces, etc. GRIN has allowed us to go from 15 different Google Forms and spreadsheets to having everything we need in one, intuitive interface. The data that GRIN provides has helped us narrow down the profile of our more successful influencers, and the influencer search tool then allows us to find lookalikes for that profile. GRIN has essentially removed the trial and error (and the time associated with trial and error!) from our influencer marketing.

Pros

We have been SO impressed with GRIN. We were starting to become overwhelmed managing our influencers by hand and it was difficult to keep track of where influencers were in the pipeline and who had met their responsibilities, etc. We switched to GRIN mainly for the ability to track, sort, and tag influencers, and we have been so pleasantly surprised by how many other problems GRIN has allowed us to solve. This platform truly streamlines every part of the influencer management process. I think our favorite feature is the reporting view which you can separate by campaign-- so much data!

Cons

There's not much that's missing in this platform! My only request is that the filter feature needs an option for "both/and," i.e. I want to be able to filter by a certain campaign AND a tag. Right now, if I input both fields into the Filter tool, the system shows me everyone in the campaign and also everyone with that tag. I'd like to be able to isolate from my list using two different filters at the same time so that I only see influencers who meet both criteria.

Switched from

[Affiliatly](https://www.capterra.com/p/138373/Affiliatly/)

We needed a better tool to have us track influencers' progress through our program.

Review Source

VR

Verified Reviewer  
Influencer Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "GRIN has opened so many doors for us!"

February 8, 2021

5.0

Overall, we have loved working with GRIN. It is incredible software, run by a team of amazing people. Everyone that we have met through GRIN is very friendly and always willing to help if an issue occurs.

Pros

As someone who uses GRIN on a daily, I can say that I love every part of this software. My personal favorites are the recruiting sections and the overall organization of the program. GRIN has made it incredibly easy to find the perfect influencer and to create a seamless relationship with them! We never have to worry about someone falling through the cracks, or not getting the message. With GRIN on our side, our influencer program has grown and will continue to grow for many years to come!

Cons

The biggest issue we've had has been with some connections. Our influencers and ambassadors have had some problems with keeping their social channels connected. However, the GRIN support team is very responsive and is on top of any challenge thrown their way.

Alternatives considered

[CreatorIQ](https://www.capterra.com/p/169151/CreatorIQ/)[Influence](https://www.capterra.com/p/180629/Influence/)

Reason for choosing Grin

We chose GRIN for many reasons, but one of the biggest ones was their reporting. It's amazing how much data they can pull for specific campaigns.

Review Source

CC

Carling C.  
Marketing Coordinator  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best Influencer Management Software available! "

November 8, 2021

4.0

GRIN has allowed our company to develop its Influencer Marketing community with incredible ease!

Pros

Casting, Outreach, and Proposal execution within campaign management is extremely simplified, making it easy to scale campaign sizes as the company has continued to grow its influencer community

Cons

Some glitches with Instagram integration tool when used in excess

Alternatives considered

[Julius](https://www.capterra.com/p/175488/Julius/)

Reason for choosing Grin

User friendly platform, multiple cross-platform integrations (i.e shopify, gmail), excellent customer service

Review Source

BK

Brittyn K.  
Content Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great for Expanding your Reach!"

April 22, 2021

5.0

Overall, Grin has been a gamechanger for our team and we are excited to watch it grow our reach on social media even more over the next few months.

Pros

This platform has been transformative in the way we are able to prospect, connect with, and onboard influencers around the world. It was easy to integrate and the support staff is incredible. As a very small business, we have been able to reach influencers we otherwise would not have been able to reach.

Cons

We really don't have any complaints. Anytime something seems to come up, their support staff takes care of the issue right away. We would say its a bit expensive for a small business like ourselves, but we see the value and make it work anyways.

Switched from

[LeadDyno](https://www.capterra.com/p/145778/LeadDyno/)

Leaddyno was limiting and not user-friendly. Their support staff was never prompt and we didn't feel like valued customers. Grin has been the complete opposite experience!

Review Source

SM

Sarah M.  
Social Media Specialist  
Consumer Goods  
Used the software for: Less than 6 months

### "Great platform to grow your influencer base!"

February 25, 2022

5.0

We are upscaling our influencer efforts, brand awareness around new products and collecting content for all marketing usage.

Pros

The platform takes a little bit to get comfortable with and onboarded to, but after that the capabilities are amazing. They have some really cool search tools that have helped our strategy tremendously. I also love that they can integrate with Shopify for influencer orders.

Cons

I feel that the user interface for messaging influencers on our side of things could be a little bit more user friendly. Instead of an email setup, I would love to see chat bubbles.

Switched from

[Cohley](https://www.capterra.com/p/197502/Cohley/)

Cohley was limited in the amount of influencers that we could work with. The platform was also a bit finicky.

Review Source

Response from Grin

February 28, 2022

Thank you for sharing your honest feedback, Sarah! Happy to hear that you're taking advantage of our robust integration with Shopify. It's truly a game-changer with fulfillment AND finding the right influencer for your brand.

JR

Juliana R.  
Director, Community  
Consumer Goods  
Used the software for: 6-12 months

### "Best influencer marketing software for anyone scaling their word-of-mouth marketing efforts "

November 5, 2024

5.0

Pros

Very user friendly product that helped us scale our influencer and ambassador programs efficiently.

Cons

Some customization was needed on the Grin end to make the product a fit for our program, but the team was very proactive and helpful to make sure the product met our needs.

Review Source

GD

Gabriel D.  
B to B Strategy Consulting  
Information Services  
Used the software for: 2+ years

### "Best store management system and provides safe payment processing"

May 14, 2024

4.0

Professional and intuitive. It is a tool with real returns.

Pros

Comes with a user friendly intuitive interface for webstore creation. No Technical skills needed to operate. All the themes and designs available are ready to use making it fast and enjoyable to use. Integrates excellently well with other tools expanding opportunities for application. It is also secure and reliable.

Cons

All issues are tackled well by support team. No complaints.

Review Source

RE

Rachel E.  
Influencer Marketing Manager  
Consumer Goods  
Used the software for: 6-12 months

### "BEST way to scale revenue through influencer marketing"

November 11, 2021

5.0

Grin has been amazing in starting our Influencer program. I've worked in influencer marketing for 8 years, and it would also be amazing for people who have established programs, but want easier way to run it. (reach out, tracking, payment) It makes everything easier and more streamlined. I forgot about payments in my previous section, but it makes being able to pay a large number of influencers so much easier and collects all the right documentation. Doing large campaigns with BIG revenue goals was awesome! We've worked with people all year, were able to reach out to them, and get them signed up to promote again for Black Friday. Grin has also been great for one off marketing needs. Example, we need 10 video for ads. We can reach out to a bunch of people and set up the partnership really easily.

Pros

This allows us to find people to work that can help us increase the revenue of the program each month

Cons

We are starting to work with people on TikTok and finding creators on Tik Tok isn't as easy

Reason for choosing Grin

We were referred to by a friend and it has been amazing for us!

Review Source

Response from Grin

November 24, 2021

Thank you for the honest feedback. It's always great to hear from someone who has been at influencer marketing for so long find the true value out of a creator management platform like GRIN.

vU

veronica U.  
Project Manager  
Furniture  
Used the software for: 6-12 months

### "Grin: A Mixed Bag of Utility"

September 18, 2023

5.0

As a project manager, I've had the opportunity to dive into Grin, the influencers app, and the experience has been a bit of a mixed bag.Grin is a valuable tool for managing influencer campaigns that yield excellent content. However, it could greatly improve its user-friendliness, streamline affiliate link setup, and enhance payment tracking for a smoother experience overall.

Pros

One of Grin's standout features is its seamless integration with Shopify, which significantly simplifies the process for influencers to place orders. This linkage between Grin and our Shopify ecommerce platform has not only enhanced convenience but has also boosted the efficiency of our influencer collaborations.Moreover, Grin excels in delivering high-performing campaigns with top-notch content, which has been instrumental in achieving our marketing goals.

Cons

The user interface can be quite unfriendly, making navigation a bit of a puzzle at times. For those not deeply familiar with the platform, there's a learning curve to overcome.Setting up affiliate links and codes, a crucial aspect for many campaigns, isn't as seamless as one might hope. Grin could do with some enhancements in this area to make the process more intuitive and complete.The tracking of payments for each influencer can also be a bit confusing. Clarity and simplicity are key when dealing with finances, and this aspect could benefit from a more streamlined approach.

Review Source

OL

Olivia L.  
Social Media Marketing Specialist  
Retail  
Used the software for: 1-2 years

### "Can't imagine influencer marketing without GRIN!"

May 20, 2021

4.0

Being a part of a small 8-person team, I manage our influencer marketing single handedly. I'm not sure I could do it all without GRIN — or else we would simply not be able to grow. Keeping track of hundreds of partnerships & email threads is almost impossible. With GRIN, each person I work with has their own profile, where I can see our past conversations, what campaigns they're involved in, what products I've sent, what tags or notes I gave them, and any addresses or custom properties I had filled in. I can quickly remember where I left off in a conversation, or what stage they're at in the partnership process. Without this, I would be incredibly overwhelmed. Things like email templates help to make my communication with hundreds of people more efficent for time management. GRIN gives me way more hands and allows one person to manage business with hundreds of people. I also LOVE my GRIN agent \[SENSITIVE CONTENT HIDDEN\]. She is always available to answer my questions via email or meet up for a video chat. Whenever I am confused or need advise on how to grow, she gives great direction, and always passes along my suggestions to the GRIN team for new product updates.

Pros

There are so many great tools in GRIN, but one of my favorites is the ability to prepare campaigns that I can quickly send to new influencers to get the ball rolling for a partnership. I am able to set up all the rules and expectations for everyone in one place ahead of time, and keep track of who I've sent what to. On top of that, I'm able to prepare email templates to send in bulk, so I don't have to type out individual emails to each and every influencer.

Cons

One area I expected more out of was the influener search & filters. Maybe it's just our niche or picky expectations, but our expensive baby sleepwear brand is always looking for natural, organic seeking mamas, with beautiful babies and profiles to test out and promote our products. We have not found much success in using the filters in GRIN to find these specific influencers. However, I do enjoy being able to send a GRIN landing page to pretty much anyone I find to add them into the database. We work around it, and GRIN's product development team is always taking suggestions for new updates. Hoping it will only get better with time.

Reason for choosing Grin

We chose GRIN because of great reviews, Shopify integration, and seeing our competitors using GRIN.

Review Source

VR

Verified Reviewer  
Management  
Arts and Crafts  
Used the software for: 1-2 years

### "Customer satisfaction"

April 25, 2023

5.0

I love grin and never experienced any issues using it ,it's lovely and recommended

Pros

It's consumer friendly no annoying content

Cons

One need to pay careful attention to detail,or else you might not understand it

Review Source

JS

Jordan S.  
Athlete Relations & Marketing  
Apparel & Fashion  
Used the software for: Less than 6 months

### "All-Around Excellent Software"

August 24, 2020

5.0

My overall experience is great and only getting better. GRIN is always keeping record of our team’s recommendations which allows the system to be even more custom to help us in multiples ways! Long story short, GRIN is essential and I highly recommend it if you and/or a team are working with influencers, ambassadors, etc!

Pros

What I like most about GRIN is how well organized it keeps all influencers, brand ambassadors, etc on multiple social media platforms. As someone who works with multiple influencers on a daily basis it is essential to have GRIN as it keeps everything up to date with influencer postings on IG, Youtube, FB, etc. In addition, an amazing quality GRIN includes is custom tagging, properties, etc! These are great for when having multiple team members in working in the same GRIN company account. For instance, I work with all athletes, while my team member works with all lifestyle, being able to organize the two using tags and/or custom properties such as “Athlete, Content Creator, etc.” without jumping into/mixing up each others projects. So definitely my favorite quality is the organized set up GRIN creates. Next, GRIN also helps with keeping track on which social media platform each influencers focuses on. For example, one of my influencers is IG focused while another is focused on creating Youtube videos.. GRIN allows me to keep track of each influencers top social media platform!

Cons

There really isn’t anything to dislike about GRIN, but if I had to think.. the only issue was sometimes there were some Instagram connection issues (but that is typically an issue with IG itself) or even maybe post here or there wouldn’t get picked up by the system, but GRIN is so simple that I can easily create their profile for them and send them a link to finish creating the profile (really quick and very simple)! Then for rare occasional post that doesn’t get picked up, it’s just a quick copy and paste of the IG post link to their account. Nothing major at all and even with the minor, occasional issues the GRIN customer service is always available and ready to help in anyway they can!

Review Source

AP

Adriana P.  
Influencer Marketing Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Grin makes my process a lot easier!"

November 5, 2021

5.0

I love working with GRIN. It helps streamline the overall campaign process and organize my influencers all in one place. I also love working closely with our account rep, who never fails to support us when needed, and continues to ensure we are using the platform to the fullest and successfully.

Pros

GRIN is the perfect platform for campaign management and to track the overall success of all influencers (ie. how their audience interacts with their tracking link and discount link).

Cons

I do not enjoy the influencer search engine. It pulls in influencers based on metrics, but not so great with quality in terms of look and feel.

Review Source

BO

Brianna O.  
Influencer Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Best Influencer Management Platform "

February 23, 2023

5.0

Pros

Influencer Outreach, Campaign Management, Product Shipment, Data & Analytics + Influencer Payment.

Cons

More email trigger options to consistently follow up with influencers throughout the campaign process! i.e. send emails once the package has been delivered as a reminder of content being due within 7-10 days.

Review Source

Response from Grin

February 28, 2023

Thank you for your honest feedback, Brianna! Happy to see that GRIN helps with influencer outreach, campaign management, and influencer payments. I'll take your feedback to the product team.

AV

Audrey V.  
Influencer Marketing & Event Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Great Influencer Marketing Tool"

February 28, 2020

5.0

Pros

GRIN allows you to house all influencer campaigns and activations in one place. It is a simple solution to working with influencers of all sizes and across multiple campaigns in order to reach one revenue goal. It is easy to track your budget, send influencers gear, see their conversions and traffic, and monitor their deliverables. It is also great for discovering new influencers and seeing the possibilities in different campaigns.

Cons

GRIN is a software that does take some time to understand and implement. There are tons of small features that when used effectively give you the end result you are looking for. But, you need to set up all those features and know-how to tie them all together. The software does make it easy for the brand to work with Influencers but it can sometimes not be as user-friendly to the Influencer. They seem to have a hard time understanding where everything is and how they can make sure all the deliverables are done.

Review Source

Response from Grin

March 23, 2020

Audrey, Thank you for sharing your GRIN experience. We appreciate your feedback and will definitely take your insights on how we can improve back to our product team.

CB

Crystal B.  
Senior Manager of Influencer Marketing and Social Media  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "It's okay"

November 12, 2021

4.0

The support team is great. Grin made our search of finding influencers easier but there are definitely a lot of technical difficulties

Pros

the influencer search tool is extremely beneficial especially being able to select all the influencers you'd like and add them to a sequence. I like that you can assign discount codes so easily but it needs more functionality - like new customers can only use this discount code once

Cons

The campaign part needs a lot more work, there are too many things to go through each campaign = should be simpler I feel like you need to inspire people with layouts and templates and see what other brands are doing to be able to make your campaigns run better Some influencers on the content creator search platform their emails aren't right but the customer support team usually works with me to get that all figured out A few Influencers on the content creator search haven't been active on social but still pull up

Review Source

Response from Grin

November 24, 2021

Thank you for the honest feedback Crystal! We're happy that you find the creator search engine so helpful. We also understand that there is always room for improvement and welcome your thoughts. Feel free to contact the product team directly at product@grin.co to share your ideas.

TG

Travis G.  
Head of Partnerships  
Apparel & Fashion  
Used the software for: 6-12 months

### "Best Influencer Marketing Platform"

August 13, 2021

5.0

Pros

GRIN has enabled us to easily set up campaigns to track influencer performance and deliverables and really streamline the entire process of creator management. The integration was super easy and has saved our company dozens of hours in reporting on content, fulfilling product, and managing influencer workflows. The support team is impeccable and I would highly recommend anyone who has an influencer program to use GRIN.

Cons

Nothing was that difficult. The only thing would be customization of particular influencer deliverables within a campaign; however, they have updates coming within the next couple of months to make that a reality.

Review Source

GJ

Gia J.  
Director of Marketing  
Consumer Goods  
Used the software for: 1-2 years

### "Grin just gets better and better! "

November 10, 2021

5.0

The best influencer platform!

Pros

Ease of use, response time of IT team, influencer reporting and metrics.

Cons

The price, reports aren't updated every time you select one.

Review Source

Response from Grin

November 24, 2021

Thank you for the honest feedback Gia! We understand that there is always room for improvement and welcome your thoughts. Feel free to contact the product team directly at product@grin.co to share your ideas.

GG

Grant G.  
Manager of Influencer Marketing  
Automotive  
Used the software for: 6-12 months

### "Easy to use and setup. Super helpful staff. Some desired features, but not many."

February 8, 2022

5.0

Fantastic. I love, even when I have a stupid or obvious question, the support staff really try and help and go above and beyond to make sure all my questions are answered.

Pros

Influencer discovery Influencer contact management Helpdesk / Support staff

Cons

Too reliant on influencer cooperation for content to be captured. I wish there was a way to internally tag IG Stories, posts, or pieces of content on OTHER platforms (YouTube, Tiktok, FB) without the influencer using the appropriate hashtags.

Review Source

Response from Grin

February 14, 2022

Thank you for your honest feedback, Grant! It's great to see that GRIN helps with searching for creators and that the support team goes above & beyond. We'd like to make sure that you're able to leverage all of GRIN's content features. Feel free to reach out to your Customer Success Manager fore more information.

KP

Kerry P.  
Marketing manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Very disappointed for this overpriced software"

April 4, 2022

1.0

Grin didn't solve any of the problems we were looking to solve with influencer marketing. Very disappointed

Pros

Organizing campaigns is done relatively easy.

Cons

The creator search tool was horrible, we couldn't find any creators that aligned with our brand. This was the main reason we signed up for this software and now we're stuck in a contract for the rest of the year with useless software that has a horrible ROI. -Grin was also glitchy at times especially when sinking to Shopify -It takes at least one week to get a help from support staff. When you look at the setup and times when we had issues we waited several weeks just to get issues fixed.

Reason for choosing Grin

The sale team assured me there creator search tool was amazing and I would be able to find creators who aligned with our brand.

Review Source

Response from Grin

April 11, 2022

Thank you for your feedback, Kerry! We're sorry to hear that and would like to connect to better understand your goals with using GRIN. Please reach out to me directly at taylor.andrews@grin.co.

CJ

Christine J.  
Influencer Marketing Specialist  
E-Learning  
Used the software for: 1-2 years

### "GRIN is an essential resource for planning and executing influencer campaigns!"

October 14, 2020

5.0

My team's experience with GRIN has been great! The GRIN support team and engineers are SO helpful and work so quickly to resolve any and every issue we mention! I am very satisfied with the service and attention we have received! Kudos to everyone at GRIN, especially \[SENSITIVE CONTENT HIDDEN\], who has made our experience so amazing!

Pros

GRIN helps my team plan and execute monthly microinfluencer campaigns with ease, reduction in work time, and on a timely basis! Anyone from the team who logs in can see what stage of the campaign each influencer is in, in real time. Also because the inbox is shared, email communications are available for all teammates, so even if someone is out of office, another associate can cover for them.

Cons

Every feature is great! The one thing I'd improve is the email feature. It has a delay, and it would be helpful to be able to organize/store the emails as we do with Outlook.

Review Source

KM

Kristina M.  
Senior Partnerships Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best one-stop-shop for Creator Marketing"

November 8, 2021

5.0

Pros

I love the different integrations that GRIN offers, from Shopify to Lumanu it makes it extremely simple to run creator campaigns.

Cons

Sometimes, it's difficult to find the nano or micro YouTube creators to onboard into the platform.

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