# Giftbit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Giftbit Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more. Source: https://www.capterra.com/p/173343/Giftbit --- # Giftbit Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Giftbit ## What is Giftbit? Use Giftbit to buy, send & track digital gift cards to recognize, reward & engage your employees. Send individually or in bulk with our simple web-app. Just upload your list of recipients and schedule your customized offers! Prefer to automate? Integrate directly with our API or trigger via Zapier with the apps you already use! On-demand, free account & API. No minimums or subscription fees. Pay face-value for claimed rewards and get volume discounts & revenue sharing. ## What is Giftbit used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/) Overall rating Based on 82 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Giftbit alternatives Highest Rated [4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing [4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month [4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/173343/Giftbit/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Branding 4.3 (20) 95.00% of 20 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding eCards 4.6 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Mobile Access 4.2 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Third-Party Integrations 4.1 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Engagement Tracking 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Recognition Tracking 4.7 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Giftbit 54 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Identify customers at risk of migration and activate strategies to retain them Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Digital greeting cards that are sent electronically, usually via email Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Manage and track employee referrals for open job positions Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events For customer referral programs / referral marketing products Products that allow employees to make referrals for open job positions Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Manage the process of attracting and converting business prospects into leads Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Allows managers to praise, recognize skills, and give feedback to their employees Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Design, communicate, and distribute incentives to perform a specific action Track accrued recognition and rewards at an individual employee level Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Strategize and implement rewards for returning customers, employees and other members Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (82) 4.4 Based on 82 reviews ## Pricing Value for money 4.5 (80) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/173343/Giftbit/pricing/) Value for money 4.5 (80) 4.5 Based on 80 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (79) 4.5 Based on 79 reviews ## User reviews Overall rating 4.6 Based on 82 reviews Filter by rating 5(53) 4(24) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent MA Mickey A. High School Ops Marketing and Advertising ### "No Complaints!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 My company used Giftbit to help with a small referral program based on survey submissions. It was easy to import contacts, send orders in bulk and top up our account with funds when running low. We had \[sensitive content hidden\] as our rep who was available for any questions and helped walk us through the site so we had to knowledge to succeed! And that we did! Pros Giftbit is very intuitive, easy to upload contacts, create templates and track for mulitple bulk orders. All steps are customizable to your needs. Cons There is not a lot that Giftbit hasnt thought of to make the users experience problem free. I didn't come across any roadblocks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2025 Great to hear that your program was simple to set up and launch. Thank you for leaving us a review! JM JOHANNA M. FINANCE MANAGER Automotive ### "SIMPLE IS BETTER " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2025 I THINK ITS GREAT. EVERYONE SHOULD USE IT. SIMPLE NOT HARD TO LOAD UP. YOUR FRIENDS AND FAMILY MEMEBERS WILL LOVE IT. Pros ITS EASY TO USE AND GIVE OUT. I LOVE ANYTHING THATS SIMPLE AND CONVENIENT. PLUS EMPOLYEES OR WHO EVER YOU GIFT IT TO WILL LOVE IT. Cons I DIDNT REALLY HAVE ANYTHING NEGITIVE TO SAY ABOUT THE PRODUCT. ANYTHING THAT IS EASY, FAST AND SIMPLE TO USE IS THE BEST. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jejuan S. Owner Banking ### "Customer evaluator " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 21, 2025 Customer service sent me rewards. So I give it 5 stars.They have customer friendly staff ready to hear from that travel and is buying from different stores Pros Good for employees and business travelers that may be away from home for while. This product helps with managing money and spend Cons It's only store credit from different businesses. There is not much you can do with the gift cards. But manage money and spend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OI Owais I. CEO Information Technology and Services ### "Giftbit gave a professional finish to our recognition culture." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 8, 2025 Giftbit helped us started holding onto talent and showing our thanks without any friction. It’s been a real tangible building block in our recognition strategy. Pros It integrates with our HR stack like a charm. Giftbit makes it super easy for us to send out branded gift cards, particularly when we want to show appreciation to our clients or when we hit team milestones. It’s also scaleable in a way that feels personal. Cons Some of the foreign team members have some trouble redeeming the gift. The global catalog thing would be nice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2025 Owais, thank you for taking the time to leave us a review. AE Anne E. Mental health specialist Hospital & Health Care ### "Get the gift of Giftbit" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 21, 2025 Using Giftbit to reward our employees has been cost effective and amazing. You can customize and order you digital rewards with no hassel. Pros The easy and cost effective way to send rewards to our employees. Being able to remotely access customer service when needed is a great bonus to the software. Cons Nothing negative to report about this software, its hassle free and highly recommended Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2025 Thanks Anne, we appreciate the review! Happy to be part of your reward programs. OA obaida A. Freelancer Financial Services ### "Rewarding Made Easy with Giftbit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 20, 2025 I’ve used Giftbit to send gift cards to team members, and it’s been a smooth experience. The platform is easy to use, offers many gift options, and lets you track who redeemed their gift. A couple of emails went to spam, and support was a bit slow, but overall it’s a reliable tool for digital rewards. Pros 1-Easy-to-use interface. 2-Wide variety of gift card options. 3-Customizable messages. 4-Detailed tracking and reporting. 5-Pay only for redeemed cards. 6-Supports bulk sending Cons 1-Customer support can be slow. 2-Some recipients don’t receive emails. 3-Limited international options. 4-Few design customization features. 5-Emails might go to spam. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2025 Thank you for taking the time to leave us a review, Obaida. We're pleased to be part of your reward programs. MH Mohamed H. Freelancer Computer Software ### "Efficient and Reliable Digital Gifting Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 April 19, 2025 My overall experience with Giftbit has been excellent. The platform has significantly streamlined our digital gifting process and improved recipient satisfaction. Customer support is responsive and helpful whenever we have questions. I would highly recommend Giftbit to businesses looking for an easy and effective way to manage incentives or rewards. Pros Giftbit stands out for its simplicity and efficiency. The platform is user-friendly, making it easy to send digital gift cards to clients or employees in just a few clicks. I also appreciated the wide selection of gift card options and the ability to track deliveries and redemptions in real-time. Cons While the platform is highly functional, the reporting tools could be more customizable. It would be great to have more advanced filters and export options for data analysis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2025 Hello Mohamed, thank you for leaving a detailed review, we're so pleased that you're finding success with Giftbit. Our development team just released a new in-app reporting dashboard that will make customization of sent rewards more ideal. Please let us know if you have any questions! SC Sebastien C. Real Estate Agent Real Estate ### "Easy to sent out reward" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2025 Giftbit is the simplest way to sent gift card reward for customer and client. They don't have to register with the platform and can directly redeem the reward from the link we provide. Pros So many selection is available for gift-card brand is on the redeem page. The selection is changing to fit receiver's region and local gift card option. Amazon card and Starbuck is among the option that can be choose. Cons No discount for high volume purchase. The price is the same, no matter how many we are purchasing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2025 Hi Sebastien, thank you for taking the time to leave us a review! We do offer volume discounts and custom pricing. This can be arranged by reaching out to our team at sales@giftbit.com. We're happy to be part of your reward program. SB Stevan B. IT Executive Consumer Services ### "Excellent gifting platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2025 Wonderful experience. I really happy when selected to get the reward for all my hard work on my workplace. Pros Easy e-gift and incentive distribution is what I love about this platform. It used to reward and appreciate employees on our company for various reason, especially for our top performance worker or the month. The process to claim the reward is straightforward and easy to choose which gift card I want to redeem. Cons Nothing negative or bad to be said about Giftbit. It is easy to use and make people enjoy when we received it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2025 Thanks for the great review Stevan. We're so pleased that you're finding our offering is straightforward and easy! IS ISLAM s. CEO Wholesale ### "Very good and ease to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 17, 2025 Pros Send digital gift cards via email or link no physical card needed which is very ease to use Cons nothing all is perfect and good specialy for add money or for the reciver the gift Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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