# Page 3 | Blink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Blink the right Internal Communications solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173179/Blink/reviews --- Blink 4.7 (131) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Blink ## Showing most helpful reviews Showing 51-75 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KR Kingsley R. HRBP Retail Used the software for: 1-2 years ### "Review" August 26, 2021 4.0 Pros New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems Cons The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better Review Source Response from Blink September 10, 2021 Hello Kingsley, thank you for leaving Blink a review! We are happy to hear that Blink is your one-stop-shop for communication and HR systems. The Hub is one of our staple features, so it is great to see how helpful it is to our users. We appreciate your feedback on the Feed and usage reports and have passed your requests to the Product Team. If you have more features that you would like to see, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration DW David W. Technology Director Real Estate Used the software for: 1-2 years ### "Great Application, Greater Company" June 23, 2021 5.0 The company is amazing to work with! They hear you and work hard to make their product the best it can be Pros This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less. Cons On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs! Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Cost, Efficiency Review Source Response from Blink August 31, 2021 Thank you for taking the time to leave a review, David. We appreciate your positive review and learning about your experience with Blink. Our Product Development Team is always working on improving the app, and your feedback is highly valuable to us. If you every experience any bugs or issues, please do not hesitate to reach out to us at support@joinblink.com to help resolve the issue. Christi K. Director, Organizational Development and Training Hospital & Health Care Used the software for: 6-12 months ### "A Surprise Underdog Comes Through" June 10, 2020 5.0 I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game. Pros In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain. Cons There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues. Reason for choosing Blink Blink has the best user interface and is able to accomplish everything we were looking for as an organization. Review Source PH Peter H. Managing Director Computer Software Used the software for: 6-12 months ### "We use Blink as our main communication tool as we are split between two office or on customer site. " March 20, 2018 5.0 Pros After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use. We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging. The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot. New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful. Cons The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience. Review Source AS Anup S. Finance Manager Retail Used the software for: 1-2 years ### "Excellent software" August 20, 2021 5.0 Live News and posts from all the depots in one place :) Pros We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :) Cons There is nothing to dislike about Blink :) Review Source Response from Blink September 2, 2021 Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots. AC Azelea C. Brand Experience Manager Real Estate Used the software for: 1-2 years ### "Great Company Social Platform" June 9, 2020 5.0 The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email. Pros It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates. Cons Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user. Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post? Perhaps business collaboration tools could be more advanced? Reason for choosing Blink Had the best UI and UX. Simple and straightforward with the added tools sharing documents etc. Review Source BG Beth G. Senior Payroll Administrator Retail Used the software for: 1-2 years ### "Crucial for Day to Day communication" August 26, 2021 4.0 Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets. Pros Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office. Cons Sometimes news feed is hard to filter and important information can sometimes be missed Review Source Response from Blink September 10, 2021 Hi Beth, thank you for your review. We appreciate learning how Blink has helped your team work remotely and support internal communication. We can confirm that your feedback on the Feed and filters has been passed to the Product Team. Please do let us know if you have more feature requests through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration VR Verified Reviewer Supply chain Coordinator Logistics and Supply Chain Used the software for: 6-12 months ### "Communication tool" August 26, 2021 4.0 Pros After a workplace change to work from home, an application like this link your workers together and keep them updated on each thing with one click away Cons Integrated calendar from email could be better, for example, send in notifications Review Source Response from Blink September 10, 2021 Hello, thank you for writing a review of Blink. We appreciate learning how Blink has enabled communication between your workers while working remotely. Your feedback on the integrated calendar and notifications has been given to the Product Team for review. If there is anything else that you would like to add, please do let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration MA Melissa A. Group Head of Policy and Performance Hospital & Health Care Used the software for: 6-12 months ### "Amazing Internal Communication App " August 26, 2021 5.0 To use it as an intranet works incredibly well and its very easy to navigate. Its also great using it for our policy library. Pros The Hub and the communal feed are incredibly useful as 115 of our services are able to share their stories and learning with the rest of the organisation and corporate are able to communicate with them across a range of matter. Cons Alerts for overdue documents would be very beneficial Review Source Response from Blink September 10, 2021 Hi Melissa, thank you for writing a review! We're so glad that staple features like the Hub and the Feed are supporting your organisation's internal communication and culture. We have passed your request for an overdue document alert to the Product Team. If there are other features that you would like to see on Blink, be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration VR Verified Reviewer atencion cliente Food & Beverages Used the software for: 6-12 months ### "Gran herramienta de comunicación" February 13, 2023 5.0 En general la aplicación cumple con el objetivo para la que se diseño.Supongo que la aplicación sigue en revisión y se revisarán algunas pequeñas mejoras que harán que sea en momentos puntuales menos engorrosa. Pros una gran herramienta para la comunicación intraempresarial.Las opciones que se nos presentan para crear grupos de los diferentes departamentos donde en ellos se compartan noticias, boletines o simplemente cambios o actualizaciones relativas a nuestra área, hacen de la aplicación un fijo cada día para cualquiera de nosotros. Cons Aún no esta bien desarrollado en cuanto a la capacidad de mensajería instantanea o chat.Hay algunas lagunas que se deberían revisar, como los grandes tiempos de carga.... Review Source EM Emma M. Head of HR And Recruitment Human Resources Used the software for: 6-12 months ### "Excellent product for a large Workforce" August 26, 2021 5.0 Excellent experience so far and a great communication tool for the workforce. Pros It's easy to use and performs like other popular private social media sites. Cons There is nothing i don't like at the moment Review Source Response from Blink September 10, 2021 Hi Emma, thanks for leaving a review. It is good to know how Blink's interface is intuitive and easy for our users to navigate. We are always looking for insights on our customer's experience, and we are happy to hear that everything is going well. Helen W. Account Manager Computer Networking Used the software for: 2+ years ### "Blink is really awesome! " March 20, 2018 5.0 Pros Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps. Cons I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats. Review Source VR Verified Reviewer Business Data Insight Analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good Work Communication Platform" September 20, 2022 5.0 Pros This allows us to effectively communicate to our colleagues within our offices, across the country. Which with real time updates and alerts this becomes incredibility easy. Cons Some of the post filtering options do require some setting up and testing, but once done it's easy to use. Review Source FK Frederic K. Solution Manager Information Technology and Services Used the software for: 1-2 years ### "WIll be improved" August 26, 2021 4.0 It is more secure then gmeet. but less integrated with mail, agendas Pros I like the very easy way to create a new channel with colleagues. Always ontop on one screen (an APP) Cons lack of integration with gtools suite (email/agenda) in both direction. Review Source Response from Blink September 2, 2021 Hi Frederic, thank you for leaving us a review! We are glad to know that Blink is facilitating communication with your colleagues. I have passed your integration suggestions to the Product Team. If there are more feature requests you would like to make, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration HH Hizaar H. IT Infrastructure & Security Manager Hospital & Health Care Used the software for: 6-12 months ### "Professional Network" August 18, 2021 4.0 Pros Easy to reach all employees, good tool for collaborating and sharing information quickly across the organisation. Cons No real negative feedback, the product does what it is suppose to. Review Source Response from Blink September 2, 2021 Thank you for your review of Blink Hizaar! We are happy to hear that Blink is helping you share, collaborate and communicate with your employees. JD Julia D. Nutmeg supervisor Retail Used the software for: 2+ years ### "Work based info " August 27, 2021 5.0 Pros All features are great good way to keep in contact Cons None at all love the system as long as there is internet connection Review Source Response from Blink September 10, 2021 Hello Julia, thanks for your review! We are happy to hear that you are having a positive experience with Blink. MG Martin G. Service Delivery Manager Telecommunications Used the software for: 2+ years ### "Blink review" August 26, 2021 5.0 Pros Easy to chat internally across the business Cons No 'message read' feature to see if message has been acknowledged Review Source Response from Blink September 10, 2021 Thank you for your review, Martin. It's great that Blink is facilitating internal communication across your business. Our Product Team is currently considering a "Mark as Unread" feature, and we have given them your suggestion for a "message read." If there is anything else that you would like to request, be sure to let us know via the Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration Riaan V. Banking Practice Head Computer Networking Used the software for: 2+ years ### "Easy to use. Very clever bots and integrations " April 2, 2018 5.0 It puts everything in one place and is very easy to use. Pros The Feed works great. It pulls everything you need into one space. The messaging side of Blink works very well. Instant messaging, teams, spaces - very easy to use. Cons Offline working would be nice, but these days everyone is online for the majority of their workday, so just a minor nice to have. Review Source VR Verified Reviewer CEO Consumer Goods Used the software for: 6-12 months ### "Communication Tool " October 14, 2022 3.0 Pros Customizable communication tool. Holds all colleagues contacts and can be used as a single point of contact. Very useful and used even more since Covid and has not become a critical point of my daily Cons Uploads are cumbersome. The platform is good for basic communication but cannot handle large campaigns or file sharing. Review Source DD Dane D. Deputy Director Information Technology and Services Used the software for: 1-2 years ### "Blink is a great tool for communication" June 28, 2021 5.0 Very positive way to share data across the company. Pros I like that the data included keeps the entire company aware of things that are going on. Cons Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop. Review Source Response from Blink August 31, 2021 Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration BA Bradley A. Recruitment Administrator Retail Used the software for: 6-12 months ### "Blink user" August 26, 2021 4.0 Pros Easy communication with team and other members of the organisation Cons see info that is unnecessary to me. Not being able to see relevant info due to the ammount of info on there Review Source Response from Blink September 10, 2021 Hello Bradley, thank you for your review of Blink. We are glad that Blink is an easy tool to help your organisation's internal communication. Our Product Team is always looking to improve the user experience, and we appreciate your feedback on limiting the amount of information you see. If there are any other features you want to request, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration KS Kieran S. Assistant Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Makes life a whole lot easier" August 26, 2021 5.0 Pros Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick. Cons Never come across anything which is missing Review Source Response from Blink September 10, 2021 Hi Kieran, thanks for giving us a review. We appreciate learning how Blink has changed the way you work. We are always looking for insight on our customer's experience, so it is really valuable to know that Blink is enabling fast and easy internal communication. NT Nikesh T. Senior System Analyst Commercial Real Estate Used the software for: 6-12 months ### "Review " August 26, 2021 5.0 Pros The ease of the communication and use and easy to set users up on Cons it doesnt have more functionalities in which we can work with Review Source Response from Blink September 10, 2021 Hi Nikesh, thank you for your review. It is great that you find Blink user friendly and easy to onboard new users. We are sorry to hear that you are missing some functionalities. We always aim make Blink the best product for all of our users, so please do let us know which features you would like added via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration JG Jake G. Assistant Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Useful for the organisation" June 16, 2021 4.0 Pros Easy communication between colleagues and easy to keep up to date with what the business is doing. Cons Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time. Review Source Response from Blink August 31, 2021 Hi Jake, thank you for your review! It is great to hear that Blink is facilitating your internal communications. We are working on several features to make it easier to customise the app and organise your information. If you have any ideas or features that you would like to see, please let us know on our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration Julie D. Exec Assistant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Blink review" August 26, 2021 4.0 Really positive, especially through Covid times Pros Great for immediate comms anf info sharing, to get feedback Cons Not easy to find previous posts, better filtering needed Review Source Response from Blink September 10, 2021 Hello Julie, thank you for giving us a review. We are happy to see that Blink is supporting your internal communications and giving you valuable feedback from employees. Although we do have some filters already available, we appreciate your suggestion to improve them to facilitate finding previous posts. We have given your feedback to the Product Team. You can let us know what else you would like to see via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration Talk to a Capterra advisor for free and get results within 15 minutes.