# Blink Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Blink the right Internal Communications solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173179/Blink/reviews

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Blink

4.7 (131)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Blink

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

KM

Karen M

Managing EditorPublishing, 2 - 10 employeesUsed the software for: More than 2 years.

“Blink has assisted me to build better internal communication, particularly in communicating quick updates and documents with editors who do not necessarily have desks.“

December 26, 2025

ES

Elizabeth S

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“It has very limited feature depth, and it is not very strong on productivity integrations, like collaboration tools“

November 18, 2025

KM

Karen M

Managing EditorPublishing, 2 - 10 employeesUsed the software for: More than 2 years.

“I prefer a single update and the knowledge that all the people will be aware of it and this is very handy when there is a deadline or policy modification that requires quick exposure.“

December 26, 2025

NA

Nava A

Assistant ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“The Hub doesn’t always let you create proper pages or organize docs as well as one might want“

September 15, 2025

PT

Phong T

HR Business PartnerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“As an Admin user, I also enjoy the back-end of Blink to see how engaged the workforce are with the app and posts.“

January 26, 2026

JH

Julien H

Qualification ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“so I'm not free to use all capabilities of Blink. If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.“

August 27, 2021

NA

Nava A

Assistant ManagerCommercial Real Estate, 11 - 50 employeesUsed the software for: Less than 6 months.

“Hub is useful for storing documents, policies, links so everyone can access what they need.“

September 15, 2025

JB

Jacqui B

Regional AdministratorHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. “

August 27, 2021

## Showing most helpful reviews

Showing 1-25 of 131 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Courtney W.  
Social Media Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "BLINK IS AMAZING!"

June 17, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful.

Pros

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Cons

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s.

Reason for choosing Blink

I don't think we had taken any other products into consideration. Blink was a great option for us at a great price!

Review Source

Response from Blink

August 31, 2021

Hello Courtney, it is great to hear that you have had a positive experience with Blink! Your suggestions for interactive usernames, feed post histories on profiles, and a new feed filter have been passed to our Product Development Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

JH

Julien H.  
Qualification Manager  
Computer Software  
Used the software for: 2+ years

### "Good for company communication, not finished for instant messaging and daily usage"

August 27, 2021

4.0

If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed. Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.

Pros

I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

Cons

\- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?) - I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that) - When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up arrow, like in softwares like discord, that is very simplest to edit. - For integration with a tool, I need administrator to allow me to do something (i.e jira) so I'm not free to use all capabilities of Blink. - If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)

Our director decision, and disabling Hangout to force us to use Blink, even if hangout is included in google suite, so less expensive.

Review Source

Response from Blink

September 10, 2021

Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation. Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review. Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration

VR

Verified Reviewer  
YouTube Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fine for communications, lacking in other features"

July 1, 2019

3.0

More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pros

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Cons

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Review Source

Response from Blink

July 3, 2019

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team

AT

Adrian T.  
Head of Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Collaborative tool "

August 26, 2021

5.0

i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position.

Pros

the home feed page for seeing and sharing what is going on in and around the business.

Cons

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

Switched from

[Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)

it was a more appealing and collaborative product for us.

Review Source

Response from Blink

September 10, 2021

Hi Adrian, thank you so much for taking the time to write us a review. It's great to hear that key features like the Feed are helping your business stay connected. We are sorry to hear that finding specific items to share was difficult. Your feedback has been given to the Product Team to review. If there are any additional features you would like to see on Blink, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

LM

Lydia M.  
Senior Graphic Designer  
Environmental Services  
Used the software for: 6-12 months

### "A great Intranet for the whole company"

August 23, 2022

5.0

This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Pros

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Cons

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Didn't have the social/intranet aspect that Blink has.

Review Source

NW

Nathan W.  
Performance & Development Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Perfect solution for remote workforce"

June 17, 2021

5.0

Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Pros

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Cons

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Switched from

[Interact](https://www.capterra.com/p/133947/Interact-Intranet/)

Previous product wasn't suitable for a business where most employees are remote. We needed a simple, agile solution which Blink provided

Review Source

Response from Blink

August 31, 2021

Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.

AC

Allie C.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "We love Blink!"

March 12, 2024

5.0

I have had a wonderful overall experience with Blink and would definitely recommend this product to others.

Pros

The ease of communication with the team.

Cons

I don't have anything bad to say about Blink.

Alternatives considered

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Reason for choosing Blink

Ring Central shut down our phone system for 2 months.

Switched from

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Communication is much better on Blink for Staff and Caregivers.

Review Source

SL

Sarah L.  
HR Generalist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent! Zero Complaints!"

June 11, 2020

5.0

Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Pros

\- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Cons

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Troop Messenger](https://www.capterra.com/p/173037/Troop-Messenger/)[Trello](https://www.capterra.com/p/211559/Trello/)[Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Blink

ease of use, cost, no association with Facebook, ability to personalize/customize

Review Source

KB

Katherine B.  
Director  
Construction  
Used the software for: Less than 6 months

### "Alternative Intranet"

May 20, 2019

4.0

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

\- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices

Cons

\- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Blink

\- Cost - No clutter - Simply and easy to setup and run with

Review Source

NA

Nava A.  
Assistant Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Helpful for Team Comms in Shared Workspaces"

September 15, 2025

5.0

Pros

Hub is useful for storing documents, policies, links so everyone can access what they need. The Chat feature is handy for quick messages with people in your workspace (or remote coworkers).

Cons

Sharing or viewing documents isn’t super strong. The Hub doesn’t always let you create proper pages or organize docs as well as one might want

Review Source

ML

Mitchell L.  
School bus driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great software works great "

October 20, 2024

5.0

My experience could not be any better great software

Pros

Everything about it working great and easy to use

Cons

Nothing at all works great and does great

Review Source

LT

Linze T.  
IT Support Officer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Social App for Work"

November 20, 2024

5.0

Pros

Easy navigation with user-friendly interface.

Cons

There could be a test window where we can see what customisations will look like with the UI on top. Instead it just shows the background image and logo as a preview.

Review Source

SW

Sheen W.  
Product Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Refreshingly intuitive way to communicate with colleagues"

May 10, 2024

5.0

Pros

It is very intuitive and easy to use. The workflows are generated easily and it allows you to effectively communicate with your team members and even with contacts outside of your organization. I like that we can also have private conversations so it makes it simpler and better to use than conventional tools like emails.

Cons

Something to improve would be to find a way to reduce the crowd on the feed. It might become a lot to see at first and sometimes depending on the kind of messages you see, it may be negative too.

Review Source

JB

Jacqui B.  
Regional Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Since Blink ..."

August 27, 2021

5.0

Overall I have found Blink to be a really good tool. It is the first thing I look at in the morning. I spend my first 15 minutes in the morning checking Blink for any new Policies, information on new Covid rules or just nice posts from our services celebrating a customer's birthday or a day out at the seaside for the individuals we support - working in shared services it is so nice to see the people we support out and about and enjoying their lives - something we would probably have seen in a quarterly newsletter prior to Blink.

Pros

Since Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other. Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half. We also have all of our policies and procedures in one place on the Blink Hub.

Cons

A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?

Review Source

Response from Blink

September 10, 2021

Hello Jacqui, we are so glad to hear that you have had a positive experience with Blink! We aim to deliver the best user experience in communication, so it is really valuable to know that Blink has changed the way your organisation communicates. Your suggestions for the search function have been passed to our Product Team. There is a personal Hub organisation feature currently under consideration, and we greatly appreciate your insight. We are always looking for ways to improve Blink, and we encourage our users to visit the Product Portal to make feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

SJ

Steve J.  
Digital Marketing Coordinator  
Furniture  
Used the software for: 1-2 years

### "A user friendly platform for our multi national team."

June 24, 2021

4.0

Blink has brought our internal comms platform up to date with a familiar, easy to use interface. The support from the Blink team during set up was very good, and ongoing Tech Support prompt and positive.

Pros

The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments. Users familiar with SM platforms feel immediately at home. The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required. As an Admin there is virtually no learning curve when setting up users, or populating content. Having multiple methods of signing users up is useful where colleagues are factory/office/home based.

Cons

We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers. A calendar with room booking functionality would be good. We have yet to integrate with company systems so cannot comment at this time.

Review Source

Response from Blink

August 31, 2021

Hello Steve, thank you for your review and feedback. We love to learn that staple features like the Feed and the Hub are serving your communication and employee engagement needs. We have passed on your suggestion for more Directory flexibility and calendar functionalities to our Product Team. We are always looking to improve Blink, so please be sure to add future feature requests to our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

ND

Neil D.  
Head of Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Blink- The way forward for all employers"

August 26, 2021

5.0

Our company experience has been positive, the product is easy to use and has started to provide us with some of the key results we have been looking for.

Pros

The ability to easily communicate with all members of the team right across the business.

Cons

Forms and form development could be improved.

Review Source

Response from Blink

September 10, 2021

Hi Neil, thanks for leaving a review. It is great to hear that Blink is helping your team communication. We have given your feedback to the Product Team. If there are any features that you would like to request, be sure to let us know on our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

MF

Michael F.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Blink delivered what we needed"

June 24, 2021

5.0

Tremendous and reliable customer service from Day 1 to present. \[SENSITIVE CONTENT\] was great to work with and always available to assist with our implementation and continued to follow up and reach out to me well past our kick-off date.

Pros

As a fast-growing company, Blink allowed us to create a single point of internal communication to reach outside of the traditional email and messaging platforms. We were able to share company news, team or individual kudos in no time and share the exciting news.

Cons

I would like to have pdfs upload with a screenshot rather than an icon

Reason for choosing Blink

Customer service. Affordability and ease of use and personalization

Review Source

Response from Blink

August 31, 2021

Hi Michael, we are glad to see that you have had a positive experience with Blink. We aim to facilitate internal communication and to provide great customer service to all of our users, so it is great to see that we are reaching our goals. I have passed your feature request to upload pdfs with screenshots as opposed to icons to our Product Team. You can always submit feature requests that you would like added to Blink via the Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

LP

Luke P.  
Engineering Manager  
Computer Software  
Used the software for: 2+ years

### "Mostly used for the chat"

September 2, 2021

4.0

Pros

The chat is our most used feature by far.

Cons

With most colleagues working remotely, Blink is our most critical comms software. Not being able to see who is online/available, busy, or away on leave is very frustrating (and seems like an easy addition).

Review Source

Response from Blink

September 10, 2021

Thank you for your feedback Luke! We are glad that a staple feature like the Chat is useful. Your feature request for "Profile Online/Offline Status" is currently in development, and we plan to release it in a future update very soon. Our Product Portal is a great way to get feature requests directly into the hands of our Product Team, so please do let us know if there is anything else that you would like to request here: https://portal.joinblink.com/tabs/2-under-consideration

AG

Antonia G.  
Veteran Outreach Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Good as an internal social media feed "

June 24, 2021

4.0

Love the tool and the team behind it!

Pros

Great way to send company-wide info on an easy-to-use easy-to-access platform - simple and fast

Cons

Although it has continued to improve add-on wise, ease-of-use desktop vs mobile as well as accessibility feature upgrades, Blink would benefit from more collaborative work tool integration such as video-recording features, creative workspace options/wikis like canva, to enable more team dynamics.

Review Source

Response from Blink

August 31, 2021

Hello Antonia, thank you for leaving a review of Blink. It is great to hear how users find Blink easy to use and to access. We also appreciate learning about which features our users would like to see added to the platform. We have passed your suggestions for video-recording features and creative workspace options to our Product Team. If you would like to make more feature requests, you can do so through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

CN

Charlotte N.  
Marketing & Digital Media Coordinator  
Retail  
Used the software for: 1-2 years

### "Good but room to be better! "

August 26, 2021

4.0

Pros

Blink is a really good business communications tool, some pros of the platform are: - Good, customisable interface - You can now filter and search posts by person - Directory of colleagues

Cons

There's some areas Blink could improve by thinking about functionality for the user and the needs of big organisations e.g. - You can't disable notifications from specific people - You can't disable notifications by day of the week, only by time - get posts on weekends - As our company is so big it can get really messy and flooded, more filter options could be beneficial

Review Source

Response from Blink

September 10, 2021

Hi Charlotte, thank you for taking the time to leave Blink a review. It's great to know that you are enjoying features like our interface, filter and search, and Directory. We have passed your suggestions on notifications and filters to the Product and Development Team. If you have more features that you would like to see on Blink, please be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

DL

David L.  
Risk Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Recommended"

August 26, 2021

5.0

Team communication has improved, especially with the speed of getting things out there. Also noticed a morale boost at launch.

Pros

The product is really user friendly. Admin functions are straight forward and nothing is too many clicks away.

Cons

Occasionally when posting pics into the feed, they display as a link as opposed to the picture but with some fiddling i can usually solve this issue.

Review Source

Response from Blink

September 10, 2021

Hi David, thanks for reviewing Blink! It is great to know that you have had a positive user experience. We are sorry to hear that posting pictures in the feed can get a bit fiddly as we aim for Blink to be as intuitive and simple to use as possible. We have passed your feedback to the Product Team to streamline posting photos.

KG

Kim G.  
Area manager  
Retail  
Used the software for: 1-2 years

### "Great for daily communication "

August 26, 2021

4.0

Really good use it daily to communicate with a large team

Pros

Easy to use Quick feedback Fun Good platform

Cons

No out of office facility Hard to find previous comms

Review Source

Response from Blink

September 10, 2021

Thank you for leaving Blink a review! It's great to hear that you are enjoying Blink and finding it easy to use. We are pleased to say that an "Out of Office" status feature is on the way very soon. If there are other features that you would like to see on Blink, be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

sT

shaun T.  
Finance Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Blink review"

June 17, 2021

4.0

Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as well as communicating company policy and procedure in a rapidly changing environment

Pros

Ease of use - no training on basics required. Very intuitive

Cons

some of the search facilities could do with fine tuning

Review Source

Response from Blink

August 31, 2021

Hi Shaun, thank you for your review. We are glad to know that you have found Blink intuitive and easy to use. We are also happy to report that in July 2021, we delivered improvements of the search facilities to add extra functionality and improve the user experience. If you have more feature requests, please be sure to visit our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

heather M.  
Co owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Blink is our second in house comm tool and things are looking up! "

June 30, 2019

5.0

We are optimistic about this product, far less buggy than our last in house comm tool. Hopefully they can get notifications improved and I think everything will be groovy at that point.

Pros

Blink has some neat features like email search via its platform through single sign ons. It has a hub that makes important work docs painless to find/use immediately. Chat is great and quick.

Cons

Notifications need to be improved. The team worries that messages fade into obscurity rather than being seen by appropriate parties.

Review Source

Response from Blink

July 1, 2019

Hi Heather, Thanks so much for taking the time to provide feedback and we are glad you're enjoying Blink! As I'm sure you are aware, we're working on the Notification Center which will mean that you'll have even easier access to the most important content on the platform - it would be great to hear your thoughts on that feature when it goes live! Glad to hear you're optimistic about the product as we continue to introduce new features and that once we improve notifications everything will be groovy :)

AT

Ariana T.  
Salesforce Developer/BA  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent way to feel involved when working remotely!"

August 3, 2021

5.0

Overall, I have had a pleasurable experience using Blink and it's definitely something more companies should look into especially if they have a large population of remote workers.

Pros

I love how it's feed-based and gives a sense of community when working remotely full-time. I joined my company in the height of the COVID-19 pandemic and it has been a great way to meet other coworkers and engage - everything from discussing holiday plans at home to finding internal webinars to attend.

Cons

At first, it was a little tricky to find how to post information or how to find groups; the more you use Blink the easier it becomes.

Review Source

Response from Blink

September 2, 2021

Hi Ariana, thank you so much for your review! The Feed is one of our staple features, and we are so glad to hear that you are finding it helpful and enjoyable. We aim for Blink to be intuitive for our users, and we will use your feedback to reach that goal.

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