# Katana Cloud Inventory Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Katana Cloud Inventory Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more. Source: https://www.capterra.com/p/172888/Katana-MRP --- # Katana Cloud Inventory Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Katana Cloud Inventory ## What is Katana Cloud Inventory? Katana Cloud Inventory Platform offers a centralized view of your inventory to maintain optimal stock levels and avoid stockouts. Bring sales, purchasing, production, and accounting into a single platform for an overview of your daily operations and performance. Manage orders from all sales channels and track products available for sale in real time. There’s also a Shop Floor App to work remotely with your team, batch tracking for total traceability, and automation for resources and reorders. ## What is Katana Cloud Inventory used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Overall rating Based on 170 user reviews Reviews sentiment Positive 93% Neutral 2% Negative 5% Starting price $299 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Katana Cloud Inventory alternatives Highest Rated [4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month [4.5 (157)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month [4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/) Starting price $1000.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/172888/Katana-MRP/alternatives/) ## Who uses Katana Cloud Inventory? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Management 4.3 (47) 70.21% of 47 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 4.2 (36) 61.11% of 36 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Bills of Material 3.9 (21) 42.86% of 21 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs Inventory Control 4.1 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 4.4 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Purchase Order Management 3.7 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Katana Cloud Inventory 172 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Manage customer orders that cannot be filled immediately due to out-of-stock items The ability to identify a barcode on or within an image or packaging Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Access to a library of manufacturing parts, models, and specs Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Create bills of materials Determine and plan production capacity based on changing demands Track and monitor efficient handling of all changes/transitions Manage various distribution channels, build relations with channel partners, and track their performance Track the status of assets and whether they're checked in or out For chemical engineering/manufacturing Provides a channel for team members to share media files, communicate, and work together Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage budgets, track and optimize spending and align capacity to workload demand Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize data fields to support various needs and use cases Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software An organized inventory of all data assets The process of entering information or updating records in a computer system or database Import and export data to and from software applications Collating information from different sources in order to create a more valuable and helpful data set. Ability to handle large datasets Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Manage order deliveries until they are received by the customers Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Integrate with existing ERP systems Estimate expected cost based on various factors before a project begins Monitor expiration dates for inventory items Plan, manage, and track the financial activities of an individual or organization Calculate the cost of each item in a recipe Follows the movement of a food product and its ingredients through all steps in the supply chain For Aerospace Industry Intended to be used by manufacturers Software for metal fabrication Designed for small businesses Form predictions based on past and present data/trends Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Use AI to generate content in the form of text, images, videos, etc. Archive of job costs for similar projects Information, data and reports that are being tracked over time Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Group and package individual but related items as one package set Tracking the status of previously identified performance measurements Process of printing custom labels through various methods. Premade examples and templates for labels Identify the physical location of an individual, asset, device, etc. Track product batches using identification labels or lots Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Integration with third-party marketplace software Material requirements planning software manages the scheduling and inventory control for manufacturers. Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Manufacturing execution systems focus on quality control in the production process. Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product Manage and support multiple locations Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more License bundling Track parts inventory levels and manage re-stocking Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Calculate rule-based prices for a product/service Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Ability to link barcodes or serial numbers with specific items for identification Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Identifying critical tasks that make up a project and assigning start and end dates for each Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Manage all receiving processes within a warehouse Labels used to alert warehouses of any pertinent information before workers scan or unpack the product Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables creation, management, and tracking of product requirements & features during product production/development Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Identify and assess hazards to ensure the well-being of employees, assets, and the environment Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Manage and control operations that take place on the shop floor or factory floor Create, manage, and share one level of an assembly with the entire product team Internal and external product tracking codes Manage special order requested by a customer Apply statistical/mathematical models to sets of data Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Manage all supplier data and operations Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track and document the history, application, or location of an item or activity Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Manage and track operations and inventory within warehouses Provides varying estimates based on different scenarios Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (170) 4.2 Based on 170 reviews ## Pricing Value for money 4.4 (161) Free Version [View pricing plan details](https://www.capterra.com/p/172888/Katana-MRP/pricing/) Core plan $299.00 Usage Based,Per Month It includes: - Multi-channel sales order management - Purchase management - Real-time inventory tracking - Reporting & analytics - Kits & bundles - Planning & forecasting - Price lists - Access to Katana's API - 24/7 support - Manufacturing management - $199/month Value for money 4.4 (161) 4.4 Based on 161 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (160) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (160) 4.7 Based on 160 reviews ## User reviews Overall rating 4.6 Based on 170 reviews Filter by rating 5(123) 4(35) 3(3) 2(5) 1(4) Mentioned topic Sorted by most recent Andrew M. Owner Health, Wellness and Fitness ### "Our Experience with Katana MRP – Why We Left After 6 Years" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 5, 2026 We were early adopters of Katana MRP, using it as our primary manufacturing resource planning system for over six years. In the beginning, Katana delivered exactly what we needed - solid functionality, reasonable pricing, and an easy-to-use interface that worked well for a small manufacturer like us with modest sales order volume. Initially, the pricing was fair and manageable. But once Katana began taking on outside investment and aggressively scaling, things started to change. Over time, they revamped their pricing model multiple times. At first it was tied to relatively simple metrics like number of users, but later it shifted to limits based on sales order line items, then to sales orders and gross merchandise value (GMV). What sounded sophisticated in their marketing quickly became a huge headache for us: as a small shop selling mostly items around $10 each, our high order count, not our actual revenue, automatically bumped us into higher pricing tiers. So we ended up paying almost the same as companies doing $50 million+ in annual sales, despite using a fraction of the features and resources. We’ve also experienced price changes mid-subscription period without meaningful notice, and being forced into annual negotiations simply to keep our plan. Year after year, it became clear that the company didn’t care about smaller customers anymore: their strategy seems squarely aimed at upmarket customers with big order volume and deep pockets - which pits small manufacturers like us at a disadvantage. Frankly, the model feels punitive, not proportional. If your business sells a lot of small-ticket orders, you get punished with pricing far beyond the value you actually consume - and that’s simply not sustainable for a real small manufacturer. In the end, after dealing with repeated increasing costs and painfully going around in circles with account reps who didn't take the time to understand our business, we pulled the plug and took the time and effort to migrate to a different MRP that met all our requirements. It is faster, easier to use, and roughly ¼ of the cost of Katana’s current pricing. That switch has been night and day for our team - not only financially but also operationally. On the plus side, Katana made it easy for us to export our data and we performed the data migration and cut-over to the new system entirely in-house. Bottom line: Katana may still work for some companies, especially larger, growing SMBs with high-priced items and few orders, but for small manufacturers with many sales orders and modest item prices, their current pricing strategy simply doesn’t make sense anymore. Pros Decent user interface and basic manufacturing features, with adequate inventory tracking and production planning for small teams. Cons The company has become increasingly difficult to work with, shows little understanding of small manufacturers’ realities, enforces punitive order-based pricing, changes terms mid-contract, and prioritizes larger customers over long-time users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tim P. Owner Construction ### "The goldilocks inventory software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2024 Katana was the goldilocks inventory solution for our manufacturing company. It wasn't too much and it wasn't too little, it was just right. I was able to create our product recipes and input all of our sku's relatively easily and get us onboarded quickly. It allowed us to see shortages earlier and remedy them before they became issues. Saved us time and money. Pros Katana provided the right level of specificity for us. It wasn't too much where it overwhelming to get setup, but it was enough to track everything thing we needed. Cons Honestly the hardest part of Katana for us was getting correct daily counts from employees. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reasons for choosing Katana Cloud Inventory Fishbowl was way too much product for us. We didn't need everything they offered. It was going to overcomplicate things and be too expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Fabien M. CEO Health, Wellness and Fitness ### "Stay Away from Katana" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 5, 2024 Stay away from this software. There are plenty on the market that won't try to rob you. Cons Katana is one of these SAAS that looks pretty and attractive on the surface only to hide the worst possible customer policy, pricing plans and billing methods i have encountered in 15 years of professionnal digital experience. We are a small size company making ±1.5M€ in revenues. We choose Katana in 2021 as the functionalities at the time seemed to match our needs. The price was decent (199$ a month) and despite we felts like it was already quite a budget (±2400$ a year), we decided to subscribe. For a few month, things have been relatively fine despite frequents technical issues (front end lags, data not updated, locked order status, ...). Then came reality. Without a warning, Katana first increased the subscription to 349$. Ouch. You just lost 1800$ overnight. We really didn't appreciate that but all the manufacturing data of our company was inside Katana, our employees were trained and used to the software, so we swallowed the pill. A few month later, the subscription was up to 899$. Yes you read that right. Again, without a warning, without getting approval, they just start to bill your payment card with 899$ every month. You just lost another 7800$ overnight (per year, 23400$ for 3 years usage). Right there we have understood Katana trapped us. Katana's company hook you up with a sense of affordability only to charge astronomical price hikes whenever they feel like it. Despite the fact that this is highly irregular and most certainly illegal and fraudulent at least in Europe, the break of trust and the leverage made over the customer data is disgusting. Wait, it's not over yet ! Once you decided enough is enough and you can't give your data and your trust to a company acting like a MAFIA organisation, you migrate to another software (i really recommande MRPEasy for those wanting to leave or looking to a safe solution), and you cancel your subscription. And surprise (or not) ! Katana tries by any mean to charge you with another 1 month subscription (899$) after your cancel it. An absolute disgraceful method to squeeze any $ left in your wallet. The reality is that Katana is an highly unprofitable company established in Estonia that lost more than 7.5M$ for just 3.5M$ of revenues in 2022 (accounts are public, go check) and they desperately need to rebalance their accounts. They do not have that much customers, so they decided to go Kamikaze and raise prices until something breaks. Obviously, this is exactly the kind of chaotic experience you want to avoid to your company and your staff. Any service looking remotely unsafe should be kept far away from you manufacturing process and Katana definitely is one of them. I am not the only one with that experience, check out the other reviews on Capterra. (check how they will copy/paste a generic bullshit answer in the reply section, it will give you a sense of their level of concern ^^) Switched from [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Unacceptable prices hikes and commercial policy. Unsafe company. Alternatives considered [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2024 Hi Fabien, we appreciate you sharing your concerns with us and understand that managing costs is crucial for a small business, and our intention has always been to support you as you grow. When we saw the increased use of Locations and Webhooks, our team upgraded your plan as the best option for you. Our support team explained the new thresholds and helped reduce your usage both ahead of the change and after the grace period, and were happy to have multiple calls as we understand that pricing changes are always hard to adjust to. Your account was credited in March to cover the difference between the Professional and Standard plans with add-ons, in the hopes that we would find a way to make Katana work for you. Our team has reached out to you again personally to address your concerns and any others you may have. Regardless of whether or not any business continues being a Katana customer, honest and transparent feedback is something we value and take as an opportunity to learn and grow. FS Fatou S. CEO Consumer Goods ### "Not for Small Manufacturers" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 16, 2024 I tried using Katana twice for my small laboratory which manufacture skincare Pros Company of any size can use it, you can in theory intergate with lot of other tool like Quickbook and Shopify Cons It's very Expansive , even more when you want to follow the lot number. it starts at 179$ per month, if you take the annual billing, which I don't recommend unless you know it very well , the monthly paiement starts at 199$ The solution I am using now cost 39$/month on a monthly paiement basis it's a big difference Switched from [Craftybase](https://www.capterra.com/p/144117/Craftybase/) It's cheaper, Much easier to use and more adapted to small size company like mine Besides, they have a shopify App Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Alan R. CEO Electrical/Electronic Manufacturing ### "Started off good, but pricing has outpaced quality." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 April 9, 2024 I started out paying $128/month for this software in 2019, and that jumped to $388 in 2021. Now in 2024, that price has increased to $399, BUT they took away several features we had become reliant upon and put them into separate "add-on" packages at $199 EACH—bringing my monthly all the way to $797! Something as simple as being able to label a part number with a bin number for easy retrieval was taken out and put into a "warehouse" bundle with other features that we don't use, so now all that work that was put into cataloging our parts has been erased. I was considering keeping these add-ons, but their serial number system doesn't work very well at all. I continually had to reach out to support to get them to fix things, but that often involved a lot of head scratching on their part and then instructing me to basically undo a redo completion of certain tasks to get a desired outcome (which didn't always work). I think these add-ons are overpriced—you can get serial number tracking from Zoho for $80/month, but they expect us to pay $199/month for just an add-on. If their add-on features worked reliably I might have continued paying. I am currently trying other platforms, and I will be ditching this vendor as soon as I am able. Pros Before using Katana, I was doing everything manually. I can't express how reliant I have become on MRP software. Cons They have increased prices by 523% since we started using this service. Bugs are ever-present, and they take existing features away to put behind a behind a paywall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2024 Thank you for taking the time to share your detailed feedback with us. We truly value the insights from users like yourself and are saddened to hear that recent changes in our pricing and service structure have not met your expectations. It sounds like the transition from manual processes to using our MRP software has provided significant benefits for you, and we regret that our recent pricing adjustments and restructuring of features have overshadowed this experience. The decision to adjust our pricing was made after careful consideration and analysis, aimed to support the continual growth of our features and services, so we provide increasing value long-term. Changes like these can be challenging, we’re here to support you every step of the way whether that be staying with us or transitioning away to another software as you mention you might. Feel free to reach out directly to us at support@katanamrp.com, or of course via in-app chat. The team at Katana AV Anastasia V. owner Consumer Goods ### "Best if you are still doing your POs manually" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2024 Beautiful. Support is great, too, always helpful and fast to reply Pros I'm not sure what your situation is, but I was creating my POs and tracking how much of every component to order manually in Google Sheets. Yep, it was a pain. I tried a few competitor options, but they were designed in an awkward way; I needed to guess/lookup/read up. With Katana, my first day was already productive, and everything was intuitive. I even told my friend who is a UX/UI for Meta to go look at the only software that I like using (compared to the FB ads nightmare wormhole of dashboard:)) Cons Direct integration with Amazon would be nice. The route they have rn is through another app and it's another subscription price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oscar R. Director Apparel & Fashion ### "The MRP now with less functionality that costs more!" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 14, 2024 horrible and I would never ever want to be in business with them again, they only see you as money bags. Pros It worked for what I was expecting, it kept track of the items I needed to produce custom embroidered items. It was able to track when I needed to re buy items from my suppliers. Cons Where do you even start. I will start with the biggest issue they have. The price. When I started the cost was around 60aud a month. Then they bumped me up to 400aud a month without any communication, then they bumped me up to $1400 aud a month without any communication. When confronted with the problem with the pricing, and the illegal practices that they were acting under, they told me it was my fault because I was using API pulls. Which I was not doing. They realised that they were charging me incorrectly, and would "refund me the difference" and I am yet to see the refund. They would have never bothered to address this if I didn't bring it up to them, they would have happily charged me 2333% more than my original subscription without batting an eyelid. How can a company honestly think that it is okay to charge 2000% more and remove functionality? Customer service will only meet you at 2am Australian time (useless) Oh, and they have a 1 month notice cancellation fee for a month to month subscription (illegal) so if you sign up for a month, expect to pay for two. Like a gym, except you didn't sign anything so they can't do that. but they will. This company is greedy and it will fail if they keep this way. Do not look at reviews from further than two months ago, as that katana is long gone. Read all reviews from recently and you will see very cleary how this greedy corperate company has failed their customers. Avoid at all costs, get a better mrp software or even a spreadsheet. Reasons for choosing Katana Cloud Inventory It was cheap when I started using it, but that is long gone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Hey Oscar, I appreciate your review and understand your concerns regarding our pricing. Your insights are valuable as we continuously improve our services. The decision to change our subscription offerings was made after careful consideration and necessary to continue to deliver excellent service and product/feature development to our customers. We apologize for any inconvenience and are actively improving our communication processes to ensure transparency in future changes. Your satisfaction is our priority, and we're committed to resolving any outstanding issues promptly, as we have done so in your case via continued Success Team engagement. We believe we have done everything reasonably within our power to resolve your issues. If you feel there is anything more you would like to discuss, we are always available via our Support Chat or you can reach out to your Success Manager via email or schedule meeting. Thanks for your feedback! All the best, Christopher @ Katana LH Lukas H. Director Import and Export ### "Great for sales and quotes, not so much for inventory. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 9, 2024 Pros Great user interface, very easily operable. Cons Pricing is getting worse. Basic functions disappear and appear later as a paid add on for hefty monthly fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2024 Thank you for your feedback! We'd like to assure you that all updates to our pricing model were based on evaluating our customers' needs and providing customisability to specific business needs, as our top priority is continuing to deliver top-notch services and unparalleled value and support. CS CAMILLA S. owner Food Production ### "Bait and Switch" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2024 Horrible. MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year was ridiculous. Now we will be implementing a different MRP system. We feel cheated. Pros It seemed simple. It didn't work as originally sold, but they did improve it throughout the first year. Cons We THOUGHT it was going to be a good value. But after the first year, they took away functionality and doubled the price! Reasons for choosing Katana Cloud Inventory We THOUGHT it was going to be decent functionality for the price. When they more than doubled the price and took away functionality that we NEED in the food industry, we were very upset. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Chris G. CEO Electrical/Electronic Manufacturing ### "Scrappy startup quality at enterprise rates" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 12, 2024 Now at the money grabbing stage before they implode, would be my guess. Clunky at the best of times. We put up with quirks, bugs that were never going to get fixed and general major omissions (like lack of back up and undo) This company is being run like it's an open source "best effort" outfit, but charging premium monthly rates for a software that feels barely out of beta. Given how central MRP/ERP/etc is to our business, we will be looking for a different provider asap, as none of this inspires trust in what should be a long term partner Pros The user interface is pretty and nice to use, mostly The concepts of scheduling and general "idea" behind the katana system are good Cons The endless bugs and now pricing issues. No backup, no undo, and again, lots of bugs. We regularly have to contact support with issues in their system. Most of the time the response is "oh we'll put it on our voting system, if it gets votes we'll fix it", which really is not what I expect from a system that costs several hundred dollars a month, before addons and users. To be perfectly honest, we were making do - the pros of not having to build this kind of system ourselves outweighed the cons. That has now changed. What triggered this review is that they doubled the price of our plan, turned off a number of features we were using to run our business operations, and charged us for "add-ons" all without warning. We did get sent an email, warning us of an upcoming change in billing (note this email was sent 28 days before the change...). That email said someone would reach out to us to discuss transitioning. That did not happen, and instead they just turned things off and billed our card for add-ons we never agreed to. Forced onboarding (billable of course) with an "expert" is a bit of a joke Alternatives considered [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 22, 2024 We want to clarify that our decision to adjust pricing and service features was not made lightly. This move aims to ensure the sustainability of our service and the continuous development of features that meet our customers' needs. Our pricing model is designed to reflect the value we’ve built and continue to build, as well as the comprehensive support we provide. Regarding the issues you've encountered with bugs and the lack of certain functionalities such as backup and undo options, please know that we are constantly working to enhance our platform, it improves week by week — sometimes visibly, and sometimes in the back-end. Please know that we are here to support you through this transition and would welcome any further dialogue to address your concerns directly at support@katanamrp.com. Our goal has always been and will continue to be, to serve as a reliable and innovative partner to businesses like yours. Kurt @ Katana [View all Reviews](https://www.capterra.com/p/172888/Katana-MRP/reviews/) Popular comparisons [MRPeasy vs Katana Cloud Inventory](https://www.capterra.com/compare/134177-172888/MRPEasy-vs-Katana-MRP)[Fishbowl vs Katana Cloud Inventory](https://www.capterra.com/compare/123794-172888/Fishbowl-vs-Katana-MRP)[Craftybase vs Katana Cloud Inventory](https://www.capterra.com/compare/144117-172888/Craftybase-vs-Katana-MRP)[Odoo vs Katana Cloud Inventory](https://www.capterra.com/compare/135618-172888/Odoo-vs-Katana-MRP)[MasterControl Manufacturing Excellence vs Katana Cloud Inventory](https://www.capterra.com/compare/148011-172888/MasterControl-vs-Katana-MRP)[NetSuite vs Katana Cloud Inventory](https://www.capterra.com/compare/135757-172888/NetSuite-vs-Katana-MRP)[Genius ERP vs Katana Cloud Inventory](https://www.capterra.com/compare/105244-172888/Genius-Manufacturing-vs-Katana-MRP) [Acumatica Cloud ERP vs Katana Cloud Inventory](https://www.capterra.com/compare/96371-172888/Acumatica-Cloud-ERP-vs-Katana-MRP)[ERPAG vs Katana Cloud Inventory](https://www.capterra.com/compare/142477-172888/ERPAG-vs-Katana-MRP)[ProShop ERP vs Katana Cloud Inventory](https://www.capterra.com/compare/155436-172888/ProShop-vs-Katana-MRP)[Inventor vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-236745/Katana-MRP-vs-Inventor)[Cin7 Core vs Katana Cloud Inventory](https://www.capterra.com/compare/133038-172888/Cin7-Core-vs-Katana-MRP)[JobBOSS² vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-219273/Katana-MRP-vs-JobBOSS)[Sage X3 vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-213927/Katana-MRP-vs-Sage-X3)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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